Risk Management and Business Ethics: Integrating the Human Factor

Author(s):  
Christoph Luetge ◽  
Eberhard Schnebel ◽  
Nadine Westphal
Author(s):  
Snezana Kirin ◽  
Aleksandar Sedmak ◽  
Wei Li ◽  
Miodrag Brzaković ◽  
Igor Miljanović ◽  
...  

2018 ◽  
Vol 245 ◽  
pp. 03012 ◽  
Author(s):  
Lilia Kireeva ◽  
Tatiana Kaverzneva ◽  
Dmitriy Tarkhov ◽  
Natalia Belina

The field of construction is one of the most traumatic areas of human activity. Various methods are used to reduce injuries and increase the safety level at construction sites, which do not allow to reduce the level of injury risk. In other industries characterized by heightened danger, the risk management methodology based on the “human factor” management is gaining popularity. By attracting the most relevant workers, we can compensate for a significant portion of the risks. The authors propose the use this concept in the field of construction. In this paper, a study of professional fitness in construction during work requiring an increased level of attention and reaction under the influence of noise factor was conducted. For this purpose, testing was per-formed to identify the dependencies between the external effects of noise and attention indicators. During the testing the subjects demonstrated various concentration abilities. We concluded that, using this methodology, it is possible to select “successfully fit” personnel to perform specific tasks in construction, in order to increase the level of safety.


2019 ◽  
Vol 91 (4) ◽  
pp. 654-668 ◽  
Author(s):  
Ayse Kucuk Yilmaz

Purpose Aviation has multi-cultural business environment in all aspects as operational and management. Managing aviation requires high awareness on human factor risk which includes organizational behavior-related topics. The greatest risk to an enterprise’s ability to achieve its strategic goals and objectives is the human factor. Both organizational behavior and corporate culture behavior with social psychology are the most vital aspects of management and strategy in terms of human resources. Related risks, including organizational behavior and culture, have the potential to directly impact on both business performance and corporate sustainability. Therefore, in this paper, the most prominent risks were determined in accordance with social psychology, and after identification of human factor-based risks, these have prioritized and prepared risk mapping with fresh approach. For this reason, this study aims to develop risk mapping model for human factors that takes into account interrelations among risk factors three dimensional based new approach. This approach includes both identification of human factor based risks, prioritization them and setting risk mapping according to corporate based qualifications via tailoring risk list. Developed risk map in this paper will help to manage corporate risks to achieve improved performance and sustainability. Design/methodology/approach This new organizational behavior- and culture-focused risk mapping model developed in this study has the potential to make significant contribution to the management of the human factor for modern management and strategy. In enterprise risk management system, risk mapping is both strong and effective strategic methodology to manage ergonomics issue with strategic approach. Human factor is both determinative and also strategic element to both continuity and performance of business operations with safely and sound. In view of management and strategy, vitally, the human factor determines the outcome in both every business and every decision-making. Findings It is assumed that, if managers manage human risk you may get advantages to achieving corporate strategies in timely manner. Aviation is sensitive sector for its ingredients: airports, airlines, air traffic management, aircraft maintenance, pilotage and ground handling. Aim of this paper is to present risk management approach to optimize human performance while minimizing both failures and errors by aircraft maintenance technician (AMT). This model may apply all human factors in other departments of aviation such as pilots and traffic controllers. AMT is key component of aircraft maintenance. Thus, errors made by AMTs will cause aircraft accidents or incidents or near miss incidents. In this study, new taxonomy model for human risk factors in aircraft maintenance organizations has been designed, and also new qualitative risk assessment as three dimensions is carried out by considering the factors affecting the AMT’s error obtained from extensive literature review and expert opinions in the field of aviation. Human error risks are first categorized into two main groups and sub three groups and then prioritized using the risk matrix via triple dimension as probability, severity and interrelations ratio between risks. Practical implications Risk mapping is established to decide which risk management option they will apply for managers when they will look at this map. Managers may use risk map to both identify their managerial priorities and share sources to managing risks, and make decisions on risk handling options. This new model may be a useful new tool to manage ergonomic human factor-based risks in developing strategy in aviation business management. In addition, this paper will contribute to department of management and strategy and related literature. Originality/value This study has originality via new modeling of risk matrix. In this study, dimension of risk analysis has been improved as three dimensions. This study has new approach and new assessment of risk with likelihood (probability), impact (severity) and interrelations ratio. This new model may be a useful new tool to both assess and prioritize mapping of ergonomic-based risks in business management. In addition, this research will contribute to aviation management and strategy literature and also enterprise risk management literature.


Author(s):  
V.A. Grechanik ◽  
◽  
A.A. Rogov ◽  
N.B. Fomina ◽  
◽  
...  

The article deals with the issues of quality management, reliability and safety of transport technical systems of deep-laid metro stations, transport hubs and other transport infrastructure facilities using continuous passenger lifting machines. Using the methods and tools of risk management and reliability theory, an analysis of the risks associated with dangerous consequences for the health and life of passengers is carried out. The article considers the inconsistencies of the required functioning of mechanical and electrical systems of the escalator, the influence of the «human factor», and identifies weaknesses. The methodology for making a decision on the development of a project for risk processing based on expert methods is proposed. As an example, the jamming of the stairs of the escalator stair bed due to contamination of the stair's flooring is considered. Based on the results of the analysis, projects for cleaning the flooring of escalator steps are proposed, their analysis is carried out, and recommendations are developed for the implementation of the projects under consideration at metro stations.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ebru Yazgan ◽  
Vildan Durmaz ◽  
Ayse Kucuk Yilmaz

Purpose This research has the potential to contribute to the understanding of the sustainable ground handling operations framework. Ramp operations as the main system of ground handling include critical services for aircraft/airlines. The purpose of this study is to identify the risk factors in ramp operations for all related stakeholders’ awareness to enhance flight safety. Classifying risk factors, the four main performance fields under risk taxonomy is determined. Thus, managers may allocate resources effectively to handle related threats for corporate sustainability. Design/methodology/approach New taxonomy with human performance value indicators, which sources from the environment is developed. New developed taxonomy is entitled as “environmental value approach,” which represents environmental value-based approach. The developed new risk factors taxonomy is divided into groups such as ramp personnel, organizational, sustainability-based risk factors: triple view and ergonomics obtained from an extensive literature review and experts’ opinions in the field of human performance. Findings The findings of this research show that managers need a risk management-oriented approach to manage the human factor affecting performance and sustainability. The newly developed taxonomy offers not only identifying the sources of unsafe operational risk factors but also using as a decision-support tool to manage risks for achieving their sustainability goals. When managerial decisions are made according to risk taxonomy and managing these risks, then corporate performance and individual performance may improve. Originality/value The new taxonomy presents the performance-based management of the human factor with a holistic and systematic risk management-based approach. There is no risk taxonomy study designed considering ramp operations and sustainability-based human factor performance.


2018 ◽  
Vol 169 ◽  
pp. 149-159 ◽  
Author(s):  
Maurizio Bevilacqua ◽  
Filippo Emanuele Ciarapica

Complexity ◽  
2019 ◽  
Vol 2019 ◽  
pp. 1-13 ◽  
Author(s):  
F. Brocal ◽  
C. González ◽  
D. Komljenovic ◽  
P. F. Katina ◽  
Miguel A. Sebastián

Industry 4.0 in the contemporary operating context carries important sources of complexity. This context generates both traditional risks and emerging risks that must be managed. The management of these risks includes both industrial risks and occupational risks, since they are heavily interlinked. The human factor can be considered the main link between both types of risks. Thus, understanding risks originating from human errors and organizational weaknesses as causes of accidents and other disruptions in complex systems requires elaborating sophisticated modeling approaches. Therefore, the objective of this paper is to propose an organizational and human performance approach to improve the emerging risk management linked to the complex systems, like as Human-Machine Interactions (HMI) and Human-Robot Interaction (HRI). To fulfill this objective, we first introduce the concept of emerging risk linked to human factor. Then, we introduce the concept of emerging risk management in the Industry 4.0 context. Under this complex context, we expose the concept considering the current models of risk management. Finally, we discuss how enhancing human and organizational performance can be achieved through risk management in complex systems linked to Industry 4.0. Therefore, we conclude that while Industry 4.0 brings numerous advantages, it must contend with emerging risks and challenges associated with organizational and human factors. These emerging risks include industrial risks as well as occupational risks. Moreover, the human factor aspect of Industry 4.0 is directly linked to industrial emerging and occupational emerging via context of operations. To cope with these new challenges, it is necessary to develop new approaches. One of such approaches is Complex System Governance. This approach is discussed along with the need for adequate organizational and human performance models dealing with, for example, experience from other domains such as nuclear, space, aviation, and petrochemical.


2021 ◽  
Vol 52 (1) ◽  
Author(s):  
Petrus Naude

Purpose: The purpose of this article was to review the book of Christoph Lütge and Matthias Uhl (2021) entitled Business ethics. An economically informed perspective (Oxford University Press).Design/methodology/approach: The approach followed is to give an overview of the book’s content, appraise the positive contribution followed by some critical questions for further discussions.Findings/results: The key finding is that the book, indeed, contributes to establish ethics with an economic method as a novel approach.Practical implications: Practical implications are found in both the approach to global ethics and especially to risk management design.Originality/value: The value of the book lies in its use as a handbook at a graduate level and as a guide to managers to implement corporate-level ethics.


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