Mobile Banking Adoption: Key Challenges and Opportunities and Implications for a Developing Country

Author(s):  
Sujeet Kumar Sharma ◽  
Saeed Al-Muharrami
Author(s):  
Utkarsh Kumar ◽  
Anil Kumar Gope ◽  
Shweta Singh

In India, the position of mobile banking was in saga and this time, it is in pic position. The speedof reaching the people is going high and high. This is time of wireless world and sense of prestige; no doubt the mobile commerce is contributing to enhance the beauty of life and playing the role of metaphor and has become the part and parcel of our life. This growth has changed people to do business in mobile commerce (М- Commerce). Peoples are transferring to M-Commerce to attain good and fast transaction into market and saving their precious time. M-Commerce has become distinguished in Indian people, quickly during last few years. Due to large number of mobile application, growth rate in mobile penetration in India is increasing with the rapid speed. The mobile users has shifted to use the android phone from simple and black and white phone and taking the service of internet, the role of telecom companies is also important in the being popular of mobile commerce. Although many people have started E-Commerce but still a separate part of the society feel uncomfortable and hesitate to use M-Commerce because of security problems, payment issues and complexity of mobile applications. This paper identifies facts about the feasibility of MCommercein India today its growth and the Strength and opportunity, weakness and threats lying ahead.


2022 ◽  
Vol 56 (1) ◽  
pp. 1-30
Author(s):  
Sunday Adewale Olaleye ◽  
Olayemi Olawumi ◽  
Richard Agjei ◽  
Ismaila Temitayo Sanusi

2020 ◽  
Vol 33 (6) ◽  
pp. 1335-1366 ◽  
Author(s):  
Oliver Nnamdi Okafor ◽  
Festus A. Adebisi ◽  
Michael Opara ◽  
Chidinma Blessing Okafor

PurposeThis paper investigates the challenges and opportunities for the deployment of whistleblowing as an accountability mechanism to curb corruption and fraud in a developing country. Nigeria is the institutional setting for the study.Design/methodology/approachAdopting an institutional theory perspective and a survey protocol of urban residents in the country, the study presents evidence on the whistleblowing program introduced in 2016. Nigeria’s whistleblowing initiative targets all types of corruption, including corporate fraud.FindingsThis study finds that, even in the context of a developing country, whistleblowing is supported as an accountability mechanism, but the intervention lacks awareness, presents a high risk to whistleblowers and regulators, including the risk of physical elimination, and is fraught with institutional and operational challenges. In effect, awareness of whistleblowing laws, operational challenges and an institutional environment conducive to venality undermine the efficacy of whistleblowing in Nigeria.Originality/valueThe study presents a model of challenges and opportunities for whistleblowing in a developing democracy. The authors argue that the existence of a weak and complex institutional environment and the failure of program institutionalization explain those challenges and opportunities. The authors also argue that a culturally anchored and institutionalized whistleblowing program encourages positive civic behavior by incentivizing citizens to act as custodians of their resources, and it gives voice to the voiceless who have endured decades of severe hardship and loss of dignity due to corruption.


2017 ◽  
Vol 27 (1) ◽  
pp. 133-148 ◽  
Author(s):  
Sujeet Kumar Sharma ◽  
Srikrishna Madhumohan Govindaluri ◽  
Saeed Al-Muharrami ◽  
Ali Tarhini

Purpose Mobile banking (Mbanking) is one of the most widely used mobile technology applications in recent times. This research aims to develop and test a research model by integrating social influence, trust and compatibility along with demographic variables into the original technology acceptance model (TAM) for Mbanking adoption which can be useful for understanding individual behaviours from an international business perspective. Design/methodology/approach Data were collected through a structured survey from 208 Omani Mbanking users and analysed using a two-staged regression and neural network (NN) model. Findings The results showed that perceived ease of use and demographic variables were not statistically significant in the multiple linear regression model, whereas the importance of the aforementioned variables was relatively high in the results obtained from the NN model. Furthermore, other predictors, namely, trust, perceived usefulness, compatibility and social influence included in the proposed research model that were established as significant by the regression model were assigned high relative importance by the NN model as well. Practical implications The study reflects the customer’s opinion from a developing country perspective. In addition, the research makes a significant theoretical contribution by using predictive modelling instead of causal or explanatory modelling for the development of a new and extended TAM model. The findings can be gainfully used by international business to understand Omani customer- and design-appropriate strategies for market penetration. Originality/value This study offers deeper understanding about Mbanking adoption from a developing country perspective and identifies and integrates important variables that influence the adoption in the aforementioned context.


2016 ◽  
Vol 1 (1) ◽  
pp. 25-42 ◽  
Author(s):  
Imtiaz Arif ◽  
Sahar Afshan ◽  
Arshian Sharif

2003 ◽  
Vol 25 (6) ◽  
pp. 31-33
Author(s):  
Colleen Flanagan

What is it like doing scientific research in a developing country? Although each developing country has its own characteristics and peculiarities, I can only tell you about my own country, South Africa. The most marked feature of developing countries is a considerably smaller economy than in most Western countries. This results in much less money, in every aspect of public life.


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