scholarly journals Social Innovation and Service Innovation

2012 ◽  
pp. 119-137 ◽  
Author(s):  
Faridah Djellal ◽  
Faïz Gallouj
Keyword(s):  
Social Innovation ◽  
Service Innovation

scholarly journals Service Learning, Service Climate, and Service-Based Social Innovation for Sustainability

2018 ◽  
Vol 10 (7) ◽  
pp. 2566 ◽  
Author(s):  
Lan Li ◽  
Hsin-Chieh Kung ◽  
Fu-Sheng Tsai ◽  
Chih-Fang Liu ◽  
Kun-Hwa Lu
Keyword(s):  
Service Learning ◽  
Social Innovation ◽  
Service Innovation ◽  
Future Research ◽  
Competitive Advantages ◽  
Service Climate ◽  
Research Issues ◽  
Collaborative Advantage ◽  
Climate Service ◽  
Capital Development

How does service-based education influence societal sustainability? Beyond product innovation, service innovation has been emerging as a paradigmatic issue for research. Human resource quality is one vital factor for service innovation. Service human capital development (i.e., education), however, has been relatively neglected in research on sustainability. This conceptual article discusses the chain of relationships between service learning and service climate, service innovation, and societal sustainability. In contrary to the widely spread concept of gaining competitive advantages through individual (organizational) service innovation, we emphasize the collaborative advantage that all individuals can construct together by service innovation to achieve sustainability. To achieve such a goal, the education for service human resources by service learning becomes a foundation. With these propositions, this paper contributes by offering possible future research issues, and by stimulating practice and policy discussions.

scholarly journals Understandings of Social Innovation within the Danish Public Sector: A Literature Review

2021 ◽  
Vol 11 (2) ◽  
pp. 49
Author(s):  
Ada Scupola ◽  
Lars Fuglsang ◽  
Faiz Gallouj ◽  
Anne Vorre Hansen
Keyword(s):  
Civil Society ◽  
Public Sector ◽  
Public Service ◽  
Social Innovation ◽  
Service Innovation ◽  
Welfare States ◽  
Innovation Networks ◽  
Social Entrepreneurs ◽  
Dependent Relationship ◽  
Theoretical Perspectives

Social innovation is an emerging theme within innovation theory, and so is the concept of public service innovation networks for social innovation (PSINSIs). The purpose of this article is to explore how social innovation in Danish public services is conceptualised and enacted through the lenses of public service innovation networks for social innovation. To do this, a thorough integrative review of the literature dealing with the Danish context is conducted. The Danish context is interesting in order to investigate these network arrangements, firstly because they are not well understood in the context of the Nordic welfare states, which Denmark is part of, and then because municipalities and civil society have historically had a mutually dependent relationship in Denmark. The article highlights that social innovation is framed in several ways in the Danish public sector. In particular, the results show that the literature can be grouped according to four themes: (1) samskabelse (co-creation), (2) collaboration with civil society, (3) social entrepreneurs and social innovation and (4) public–private innovation partnerships. Moreover, the article presents and discusses a number of Danish empirical projects that may be understood through the lens of the PSINSI framework. Hence, the paper contributes with new theoretical perspectives, in addition to contributing to practice.

scholarly journals Becoming Social Museums by Being Virtual-Oriented and Technology-Driven Organisations

2021 ◽  
Vol 1 (1) ◽  
pp. 79-92
Author(s):  
Mauro Romanelli
Keyword(s):  
Cultural Heritage ◽  
Social Innovation ◽  
Service Innovation ◽  
Interactive Technology ◽  
The Internet ◽  
Virtual Technology ◽  
Active Participant ◽  
Shared Authority ◽  
Definition Of ◽  
Opening Up

Abstract As audience-oriented and information-driven organisations, museums are embracing the Internet and interactive technology for developing virtual museums by encouraging the participation of the users in cultural activities. Technology does not exist per se being socially shaped. Museums have the opportunity to promote social innovation by developing technology and opening up to the audience as an active participant in the definition of cultural contents emphasising the interaction and communication between museums and their users. The Internet and interactive technology help museums to drive service innovation by opening up to the participation of the audience in defining cultural heritage contents. As virtual-oriented and technology-driven organisations, museums are becoming social, developing social spaces for innovation, selecting different pathways by managing information and knowledge sharing, developing interactive and virtual technology, building a shared authority on cultural heritage, involving the user as an active participant in co-production of cultural heritage knowledge.

scholarly journals The co-creation of multi-agent social innovations

2016 ◽  
Vol 19 (2) ◽  
pp. 150-166 ◽  
Author(s):  
Paul Windrum ◽  
Doris Schartinger ◽  
Luis Rubalcaba ◽  
Faiz Gallouj ◽  
Marja Toivonen
Keyword(s):  
Social Innovation ◽  
Third Sector ◽  
Service Innovation ◽  
Social Entrepreneurs ◽  
Content Type ◽  
Third Sector Organizations ◽  
Research Fields ◽  
First Aid Training ◽  
Social Innovations ◽  
Multi Agent

Purpose – The research fields of service innovation and social innovation have, until now, been largely disconnected. At the most basic level, a great many social innovations are services, often public sector services with social entrepreneurs organizing and delivering service innovations. As well as this overlap in the focus of research, scholars in both research fields address socio-economic concerns using multidisciplinary perspectives. The purpose of this paper is to provide a framework that can bridge the two research fields. Design/methodology/approach – Inter-linkages between service and social innovation are shown by identifying research areas in which both find a joint heuristic field. This approach has been illustrated in a set of case studies in the health sector in Europe. Findings – The bridge between social innovation and service innovation research can be built when social innovation is examined through a multi-agent framework. The authors focus on social innovations where the co-creation of novel services is guided by the prominent position taken by citizens, social entrepreneurs or third sector organizations (NGOs or charities) in the innovation process. Of particular interest are the ways in which the interests of individual users and citizens are “represented” by third sector organizations. Practical implications – The case study of the Austrian nationwide public access defibrillation programme provides an exemplar of the process of co-creation by which this social innovation was developed, implemented and sustained. Here the Austrian Red Cross acted on behalf of citizens, organizing an innovation network capable of creating both the demand and the supply side of a sustainable market for the production and safe application of portable automated external defibrillators (AEDs) in Austria. This process involved, first, raising public awareness of the need for portable defibrillators and acting as a user representative when inducing changes in the design of portable AEDs. Later, there was the institutionalization of AED training in every first aid training in Austria, work with local manufacturers to produce this device, and with large user organizations to install AEDs on their premises. Originality/value – The paper develops multi-agent model of innovation that enables one to synthesize key concepts in social and service innovation literatures and, thereby, examine the dynamics of invention and diffusion of social innovations.

scholarly journals HOMICÍDIOS INTRAFAMILIARES NO ESTADO DO AMAZONAS/BRASIL: APROXIMAÇÕES A PARTIR DE NOTICIAS DE UM JORNAL IMPRESSO E LEITURAS DE FOUCAULT

Revista LEVS ◽  
2016 ◽  
Author(s):  
Lucilene Ferreira de MELO ◽  
Carla Montefusco de OLIVEIRA
Keyword(s):  
Key Words ◽  
Public Service ◽  
Public Safety ◽  
Social Innovation ◽  
Early Stage ◽  
Service Innovation ◽  
The State ◽  
Research Proposal ◽  
News Stories ◽  
Innovation Strategies

Resumo: Aborda-se neste artigo uma leitura, a partir de referências foucaultianas, do perfil dos homicídios intrafamiliares tentados e consumados e da violência motivadora, no Estado do Amazonas/Brasil. É desenvolvida uma reflexão sobre conceitos de família, homicídio intrafamiliar, inovação social. A pesquisa está em sua fase inicial, os dados apresentados foram obtidos no jornal impresso de maior circulação no Amazonas. A proposta de pesquisa consiste na reflexão dos homicídios intrafamiliares a partir de casos noticiados em matérias jornalísticas, associados a elementos documentais e discursos de sujeitos que atuam na segurança pública. Porém se pretende também pensar inovações que possam além de criminalizar, coibir e prevenir a prática do homicídio intrafamiliar como estratégias de inovação dos serviços públicos. Palavras-Chave: Homicídio intrafamiliar; Amazonas. Inovação social; Foucault. Abstract: Discusses in this article a read, from Foucault's references, the profile of intrafamily attempted homicide and complete and motivating violence in the state of Amazonas / Brazil. a reflection on concepts of family, intra-family homicide, social innovation is developed. The research is in its early stage, the data were obtained in the printed newspaper with the largest circulation in the Amazon. The research proposal is the reflection of intrafamily homicide from reported cases in news stories associated with documentary elements and subjects of speeches that work in public safety. But if you want to also consider innovations that can in addition to criminalize, restrain and prevent the practice of intrafamily murder as a public service innovation strategies. Key-Words : Intrafamily murder; Amazons. social innovation; Foucault.

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