Information Systems for Knowledge Workers: The Kpeople Enterprise 2.0 Tool

2012 ◽  
pp. 804-807 ◽  
Author(s):  
Ugo Barchetti ◽  
Antonio Capodieci ◽  
Anna Lisa Guido ◽  
Luca Mainetti
Keyword(s):  
Information Systems ◽  
Knowledge Workers ◽  
Enterprise 2.0

Business Process Design Meets Business Practices through Enterprise Patterns

2016 ◽  
pp. 1249-1266
Author(s):  
Carmelo Ardito ◽  
Ugo Barchetti ◽  
Antonio Capodieci ◽  
Annalisa Guido ◽  
Luca Mainetti
Keyword(s):  
Human Resources ◽  
Business Process ◽  
Business Processes ◽  
Knowledge Workers ◽  
Virtual Enterprise ◽  
Business Practices ◽  
Enterprise 2.0 ◽  
Business Process Design ◽  
Organizational Issues

Every day companies deal with internal problems in order to manage human resources during the execution of business processes. The ability to quickly identify and rapidly apply effective business practices to recurring problems becomes crucial in order to improve the efficiency of the organization. To seize the opportunity of adapting their business practices to emerging organizational forms (Extended Enterprise, Virtual Enterprise) and to reuse the expertise of knowledge workers – who are central to an organization's success – companies are required to face several challenges. This paper presents a set of business patterns useful in resolving emerging organizational issues to support the activities of knowledge workers, increase their productivity and their ability to find the information they need, and enable collaboration with colleagues without changing their habits. Also it describes a real case study and a software system that allows companies to introduce these business patterns in the workplace, adopting an Enterprise 2.0 approach.

Holistic Framework for Evolving Effective Information Systems Strategy

2015 ◽  
Vol 6 (4) ◽  
pp. 30-43 ◽  
Author(s):  
Neeta Baporikar
Keyword(s):  
Information Systems ◽  
Information Society ◽  
Knowledge Workers ◽  
Implementation Strategies ◽  
Work Culture ◽  
Resource Information ◽  
Information Systems Strategy ◽  
The World ◽  
General Recognition ◽  
Review Reports

The world today is an information society, with most of its workforce employed as knowledge workers, thus increasing the complexity of management. There is general recognition of information as a key resource. Information is considered to add value to, and differentiate products and services. New work practices like desk sharing; home working, individual learning, and the use of satellite offices are changing the work culture. In this scenario, information systems strategy plays a pivotal role and much organizational success would depend on how well integrated the information systems strategy is with the overall organizational strategy. Based on in depth literature review, reports and polices desk analysis and the authors own experience in designing and implementation strategies, this paper describes, discusses and reviews the existing models and more important proposes a holistic framework that can be adopted for evolving an effective information systems strategy in general and for SMEs and entrepreneurs in particular.

Enterprise 2.0 Implementation at Vanguard

2017 ◽  
pp. 2206-2217
Author(s):  
Abha Kumar ◽  
Aditya Saharia ◽  
Evangelos Katsamakas ◽  
Glenn A. Bixby III
Keyword(s):  
Emerging Technologies ◽  
Knowledge Workers ◽  
Lessons Learned ◽  
Enterprise 2.0 ◽  
Content Creation ◽  
Business Units ◽  
Research Article ◽  
Collaboration Environment ◽  
It Managers ◽  
Building Enterprise

Creating an Enterprise 2.0 extends from employee content creation and collaboration to building an architecture that enables mobility and where possible allows for emerging technologies and methodologies. Yet, in many cases implementing this new architecture may find resistance, not from knowledge workers, but from IT managers who are apprehensive because of the potential security compromise, proliferation of multiple standards, and delegation of procurement authority to individual users or business units. In this research article, the authors describe a structured and deliberate approach towards building Enterprise 2.0 environment. Many elements of the approach were defined and developed at Vanguard, Inc. as it developed an integrated communication and collaboration environment over several years. The authors emphasize the process followed and lessons learned.

Business Process Design Meets Business Practices Through Enterprise Patterns

2014 ◽  
Vol 10 (1) ◽  
pp. 57-73 ◽  
Author(s):  
Carmelo Ardito ◽  
Ugo Barchetti ◽  
Antonio Capodieci ◽  
Annalisa Guido ◽  
Luca Mainetti
Keyword(s):  
Process Design ◽  
Business Processes ◽  
Knowledge Workers ◽  
Virtual Enterprise ◽  
Business Practices ◽  
Enterprise 2.0 ◽  
Extended Enterprise ◽  
Business Process Design ◽  
Organizational Issues

Every day companies deal with internal problems in order to manage human resources during the execution of business processes. The ability to quickly identify and rapidly apply effective business practices to recurring problems becomes crucial in order to improve the efficiency of the organization. To seize the opportunity of adapting their business practices to emerging organizational forms (Extended Enterprise, Virtual Enterprise) and to reuse the expertise of knowledge workers – who are central to an organization's success – companies are required to face several challenges. This paper presents a set of business patterns useful in resolving emerging organizational issues to support the activities of knowledge workers, increase their productivity and their ability to find the information they need, and enable collaboration with colleagues without changing their habits. Also it describes a real case study and a software system that allows companies to introduce these business patterns in the workplace, adopting an Enterprise 2.0 approach.

Customer Team Effectiveness through People Traits in Information Systems Development

2012 ◽  
Vol 3 (3) ◽  
pp. 54-78 ◽  
Author(s):  
Carlo Gabriel Porto Bellini ◽  
Rita de Cássia de Faria Pereira ◽  
João Luiz Becker
Keyword(s):  
Information Systems ◽  
Knowledge Workers ◽  
Systems Development ◽  
Information Systems Development ◽  
Historical Records ◽  
Technical Approach ◽  
Work Systems ◽  
Systems Software ◽  
Is Professionals ◽  
And Performance

This article introduces measures to improve theoretical knowledge and managerial practice about the participation of teams in customized information systems software (CISS) projects. The focus is on people traits of the customer team (CuTe), that is, professionals from the client organization that contracts CISS projects who assume specific business and information technology roles in partnerships with external developers, given that both in-house and outsourced teams share project authority and responsibility. A systematic literature review based on a particular perspective of the socio-technical approach to the work systems enabled the compilation of measures that account for people traits assumed to improve CuTe performance. The resulting framework contributes to a much needed theory on the management of knowledge workers, especially to help plan, control, assess, and make historical records of CuTe design and performance in CISS projects.

The Architecture for Solving the Cross-Domain Keywords During New Product Development

2012 ◽  
Vol 605-607 ◽  
pp. 497-500
Author(s):  
Yung Chung Tsao ◽  
Kevin Chihcheng Hsu ◽  
Yin Te Tsai
Keyword(s):  
Information Systems ◽  
Product Development ◽  
New Product Development ◽  
Domain Knowledge ◽  
Knowledge Workers ◽  
New Product ◽  
Product Lifecycle Management ◽  
Case Based Reasoning ◽  
Team Members ◽  
Cross Domain

The team-members for the new product development (NPD) are recruited from different departments in the enterprises. So the team-members in the design teams range from novices to experts in NPD. The juniors developer in the design project team lack more successful product-design experiences as their seniority and skills. Therefore, those developers always query and search their problems with the limited terminology via the information systems or websites. So the results of the querying and searching always are limited to the similar domain-knowledge. The new product development (NPD) involves multidisciplinary knowledge such as accumulated experiences of knowledge-workers, and different technical and legal documents. The information systems (IS) facilitating the NPD processes often include document-based knowledge management system (KMS), Product Data Management (PDM), Product Lifecycle Management (PLM) systems etc. With these different systems, novices at various stages of NPD processes often have problems to use the exact and suitable keywords to query the problems from those information systems. The study proposes a case-based reasoning to construct a hierarchical knowledge model to record knowledge-workers’ experiences and to store the information of experiences and the recommendation of experts. The aim of the study is that the proposed architecture can query the information scattered in different information systems by using their individual-domain terminology and retrieve the better fitted results of the querying.

Theoretical and Practical Aspects of Knowledge Management

2011 ◽  
pp. 855-861 ◽  
Author(s):  
Frank Land ◽  
Sevasti-Melissa Nolas ◽  
Urooj Amjad
Keyword(s):  
Knowledge Management ◽  
Information Systems ◽  
Resource Management ◽  
Human Resource Management ◽  
Knowledge Sharing ◽  
Human Resource ◽  
20Th Century ◽  
Knowledge Workers ◽  
Research Projects

The last decade of the 20th century saw the emergence of a new discipline within the realm of information systems, which became known as knowledge management (KM). As such, it has become one of the most discussed issues amongst academics and practitioners working in the information systems and human resource management arenas (Prusack, 2001). Amongst academics it has become an area of specialisation with research projects, journals, conferences, books, encyclopaedias, and numerous papers devoted to the topic. Businesses are investing heavily in buying or developing KM supportive systems. However, predominately researchers and practitioners in this area have tended to see (see for example, Alavi & Leidner, 2001; Baskerville, 1998): 1. consider the context in which knowledge management takes place as teams of knowledge workers in communities of practice, whose performance and the performance of their organisation, can be enhanced by knowledge sharing; 2. focus on the process—the creation and application of knowledge management programmes and systems as an organisational resource—neglecting, with some exceptions (Alvesson & Karreman, 2001; Swan & Scarborough, 2001; Schultze, 1999), the wider context in which knowledge management takes place and the fact that resources can be used in ways that can be both creative and destructive, facilitating and manipulative; and 3. stress the role of technology as the enabling agent for KM.

Officer-to-Information Systems

2007 ◽  
pp. 157-190
Author(s):  
Petter Gottschalk
Keyword(s):  
Data Mining ◽  
Information Systems ◽  
Police Officers ◽  
Knowledge Workers ◽  
Relevant Information ◽  
Police Force ◽  
Web Browsers ◽  
Criminal Cases ◽  
Data Mining Techniques ◽  
Combine Information

Information from knowledge workers is stored and made available to everyone in the police force who is in need of, and eligible for this information. Data-mining techniques can be applied here by law enforcement personnel to find relevant information, and combine information in data warehouses. Search engines and Web browsers enable police officers to quickly search and find information in criminal cases.

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