Treating employees fairly and organizational citizenship behavior: Sorting the effects of job satisfaction, organizational commitment, and procedural justice

1993 ◽  
Vol 6 (3) ◽  
pp. 209-225 ◽  
Author(s):  
Robert H. Moorman ◽  
Brian P. Niehoff ◽  
Dennis W. Organ
2021 ◽  
Vol 1 (1) ◽  
pp. 16-29
Author(s):  
Diane Mary ◽  
Hilda Mary ◽  
Ronny Andri Wijaya

Procedural justice, distributive justice, job satisfaction and organizasional commitmen has proven influence the incidence of extra-role behavior in a public organization. This research presents the correlation of procedural justice, distributive justice, job satisfacion, and organization’s commitment to organizational citizenship behavior variables. The population in this research directly sampled with a total 71 peoples ranging from leaders to the staff level within the Region Secretary of Pariaman. The research method is quantitative with data collection through questionnaire. Furthermore, the data obtained were processed using SPSS version 17. From the analysis, we can conclude that there are positive and significant effects of procedural justice and organizational commitment on organizational citizenship behavior on Regional Secretariat of Pariaman. The results showed that the independent variables of the political perception of 59,7%, the balance of 40,3% determined by other variables that not studied. Suggestions that writers can conveys, in order to enhance distributive justice, procedural justice, job satisfaction and organizational commitment can be acquired through commitment, consistency, intense communication, discussion, work culture, performance and reward; and it also necessary to develop and increase self-employees through formal education, technical training, structural and functional, seminars, discussions, lectures, and procurement of books relating to the implementation of tasks in order to achieve its objectives effectively and efficiently.


2021 ◽  
Vol 4 (2) ◽  
pp. 235-248
Author(s):  
Sumijan Sumijan

The purpose of this study was to examine and analyze the effect of Procedural Justice and Job Satisfaction on Organizational Commitment; to examine and analyze the effect of Procedural Justice and Job Satisfaction on Organizational Citizenship Behavior; to test and analyze the effect of Organizational Commitment on Organizational Citizenship Behavior; to test and analyze which influence is greater between the direct influence of Procedural Justice and Job Satisfaction on Organizational Citizenship Behavior through Organizational Commitment with or indirect influence. In this study, the research sample will be the population of all employees of PT Patrari Jaya Utama, so the technique used in this study is a census of 65 employees. The analysis tool used is Multiple Linear Regression Analysis and Path Analysis. The results showed that there was a significant influence between Procedural Justice and Job Satisfaction on Organizational Commitment: There was a significant influence between Procedural Justice on Organizational Citizenship Behavior; There is no influence between job satisfaction on Organizational Citizenship Behavior; There is a significant influence between Organizational Commitment to Organizational Citizenship Behavior.


2018 ◽  
Vol 8 (01) ◽  
pp. 723-733
Author(s):  
Hairuddin Safaat ◽  
Tn. Jumadil

The needs of nurses who have the category of "good citizen" is the main concern that can not be ignored by management because it will have a positive impact on the organization.The purpose of this research is to analyze the influence of workload, job satisfaction and organizational commitment to Organizational Citizenship Behavior nurses. The research involved 104 implementer nurses. Data excavation techniques used questionnaires and interviews. Data were analyzed by regression analysis, t test, F test and coefficient of determination.The result of the research at the 5% significance level shows that: Workload has positive effect not significant to OCB nurse (regression coefficient: 0.116, p value: 0.245). The variables that give positive and significant influence to the nurse OCB are job satisfaction (regression coefficient: 0,226 and p value: 0,022) and organizational commitment (regression coefficient: 0,253 and p value: 0,012). Workload, job satisfaction and organizational commitment simultaneously give positive and significant influence to OCB nurse (F arithmetic: 4.836) with sig value: 0,003). Organizational commitment was the most dominant variable significantly influence the organizational citizenship behavior of nurses in the context of nurses in Batara Guru regional hospital, Luwu regency. Keywords : Work load, job satisfaction, organizational commitment, Organizational Citizenship Behavior


2021 ◽  
Vol 7 (3) ◽  
pp. 170
Author(s):  
Khahan Na-Nan ◽  
Suteeluck Kanthong ◽  
Jamnean Joungtrakul

This research aims to study the direct and indirect influence of self-efficacy on organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction, and to examine employee engagement, organizational commitment and job satisfaction as partial or full mediators. The study samples were 400 employees in the automobile parts manufacturing industry. The study instruments used by previous researchers were applied and back translation was conducted on all questionnaire items. Content validity and reliability was then tested prior to using them for data collection. Direct and indirect influences and mediators were analyzed with the Hayes Model 81 using the PROCESS Program. Results revealed that self-efficacy had a direct influence on organizational citizenship behavior with statistical significance, with an indirect influence transmitted through employee engagement, organizational commitment and job satisfaction. Employee engagement, organizational commitment and job satisfaction functioned as partial mediators between self-efficacy and organizational citizenship behavior with statistical significance. The model was based on the theory of self-efficacy to express organizational citizenship behavior. However, the study results showed that employee engagement, organizational commitment and job satisfaction play roles as mediators in transmission of effective organizational citizenship behavior. Therefore, these mediators are important factors that can accurately explain organizational citizenship behavior.


2021 ◽  
Vol 21 (1) ◽  
pp. 67-83
Author(s):  
Iskandar Iskandar ◽  
Agustina Liana

Abstract:                The purpose of this study was to determine the effect of Organizational Commitment and Job Satisfaction on Organizational Citizenship Behavior at PT. Pegadaian (Persero) Cabang Tenggarong either partially or simultaneously. Respondents in this study were drawn from all employees of PT. Pegadaian Tenggarong Branch, totaling 25 employees. The analytical tool used is a Multiple Regression model. The results of the calculation of the F test (simultaneous), the variable Job Satisfaction and Organizational Commitment simultaneously affect the Organizational Citizenship Behavior. Job Satisfaction (X1) and Organizational Commitment variable has a positive influence on Organizational Citizenship Behavior. From the two partial correlation test results above, it can be seen that the value of the Big Five Personality (X1) variable is the largest compared to with the organizational commitment variable (X2), so the Big Five Personality (X1) variable is the biggest, the dominant variable affecting the Organizational Citizenship Behavior of PT. Pegadaian (Persero) Branch of Tenggarong.   Keywords: Big Five Personality, Organizational Commitment, Organizational Citizenship Behavior  


2016 ◽  
Vol 5 (3) ◽  
Author(s):  
Gatya Wija Phala

This study aims to the find out significant effect of: (1) Job Satisfaction on OCB. (2) Job Satisfaction on Organizational Commitment. (3) Organizational Commitment on OCB. (4) Job Satisfaction on OCB through Organizational Commitment as an intervening Variable. This is as case study conducted on Civil Servant of Regional Public Hospital of North Lombok Regency. The research design in a causal associative research. The population in this study were 66 Civil Servant. While data collection techniques are documentation, interview, and  questionnaires to get answer as well as characteristics of respondents. This research then applies census method. In this research, to analyze the data, path analysis was used. The results shows that : (1) Job Satisfaction does not have significant effect on OCB. (2) Job Satisfaction has significant effect on the Organizational Commitment. (3) Organizational Commitment has significant effect on OCB. (4) Job Satisfaction has significant effect on OCB through Organizational Commitment of Civil Servant Working at Regional Public Hospital of North Lombok Regency. Keywords: Organizational Citizenship Behavior, Organizational Commitment, and Job Satisfaction.


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