scholarly journals Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Pada PT. Pegadaian Cabang Tenggarong

2021 ◽  
Vol 21 (1) ◽  
pp. 67-83
Author(s):  
Iskandar Iskandar ◽  
Agustina Liana

Abstract:                The purpose of this study was to determine the effect of Organizational Commitment and Job Satisfaction on Organizational Citizenship Behavior at PT. Pegadaian (Persero) Cabang Tenggarong either partially or simultaneously. Respondents in this study were drawn from all employees of PT. Pegadaian Tenggarong Branch, totaling 25 employees. The analytical tool used is a Multiple Regression model. The results of the calculation of the F test (simultaneous), the variable Job Satisfaction and Organizational Commitment simultaneously affect the Organizational Citizenship Behavior. Job Satisfaction (X1) and Organizational Commitment variable has a positive influence on Organizational Citizenship Behavior. From the two partial correlation test results above, it can be seen that the value of the Big Five Personality (X1) variable is the largest compared to with the organizational commitment variable (X2), so the Big Five Personality (X1) variable is the biggest, the dominant variable affecting the Organizational Citizenship Behavior of PT. Pegadaian (Persero) Branch of Tenggarong.   Keywords: Big Five Personality, Organizational Commitment, Organizational Citizenship Behavior  

The Winners ◽  
2012 ◽  
Vol 13 (1) ◽  
pp. 66
Author(s):  
Annetta Gunawan ◽  
Natalia Natalia

To achieve organizational effectiveness, every company needs not only qualified human resources, but also employees who perform organizational citizenship behavior (OCB), which is influenced by individual internal factor i.e. big five personality and its external factor i.e. job satisfaction and organizational commitment. PT Harapan Surya Lestari also needs employees with high OCB level to maintain the sustainability of the company. The purpose of this research is to analyse the effects of big five personality, job satisfaction, and organizational commitment of the employees to organizational citizenship behavior and its impact toward organizational effectiveness on PT Harapan Surya Lestari (HSL). The method used in the research is Path Analysis. The data is obtained from questionnaire disseminated to all the employees of PT HSL in order to measure the level of big five personality, job satisfaction, and organizational commitment of the employees and organizational effectiveness from the perception of each employee, using likert scale. Results from the data analysis obtained structural equations Y = 0,240 X1 + 0,166 X2 + 0,502 X3 + 0,6671 ε1  where simultaneously big five personality, job satisfaction, and organizational commitment contribute significantly to organizational citizenship behavior of 55,5% and Z = 0,461 X2 + 0,374 Y + 0,6921 ε2  where simultaneously job satisfaction and organizational commitment contribute significantly to organizational effectiveness of 52,1%.


Author(s):  
Muchtadin Muchtadin ◽  
Chaerudin Chaerudin

The purpose of this study was to measure the effect of organizational commitment, job satisfaction and work motivation on organizational citizenship behavior in SMK Satria Srengseng teachers, this research is quantitative. The population is all teaching teachers and staff. The technique in taking samples uses nonrandom sampling in the form of saturated samples with a total of 70 teachers. Data obtained from the results of the study were analyzed using multiple linear regression. T-test results for the variable organizational commitment, job satisfaction and partial work motivation are positive and significant for organizational citizenship behavior (OCB). F-test results for the variable organizational commitment, job satisfaction and work motivation together are significant for organizational citizenship behavior (OCB). Suggestions for further research are to include other variables that also have a strong influence in shaping organizational citizenship behavior (OCB).


SAGE Open ◽  
2020 ◽  
Vol 10 (4) ◽  
pp. 215824402098228
Author(s):  
Edip Sabahattin Mete

Employees display various behaviors which also include work-related behaviors such as Job Satisfaction, Organizational Citizenship Behavior, and Innovative Work Behavior. The exploration of the relationship among the Big Five Personality Traits, Job Satisfaction, Organizational Citizenship Behavior, and Innovative Work Behavior of the employees working in the companies providing services for the Turkish Defense Industry serves as the primary aim of this study. Hence, the study was conducted on the employees of defense companies through face-to-face interviews and questionnaire forms. The results of this study demonstrate that the Big Five Personality Traits directly affects the changes in Job Satisfaction and Organizational Citizenship Behavior. Besides, Organizational Citizenship Behavior has a mediating role in the relationship between Big Five personality Traits and Job Satisfaction, which directly affects the changes in Innovative Work Behavior. This study primarily targeted to provide evidence and create an understanding of how employees’ intrinsic characteristics shape the attitudes and behaviors in the workplace according to the scores of Big Five Inventory as well as statistical research techniques. This study contributes to the literature by investigating the defense employees’ personality traits and the results show that personality traits are a pivotal factor in achieving corporate’s strategic goals.


2018 ◽  
Vol 14 (1) ◽  
pp. 61-65
Author(s):  
Siti Nur Azizah

The purpose of this study is to determine the influence of Islamic Work Ethics, Organizational Commitment And Islamic Spiritulity against Organizational Citizenship Behavior (Case Study is Teachers In Islamic Elementary School Al Huda). The number of samples taken as many as 32 respondents with saturated sample method. Data collection using a Likert-scale closed questionnaire. The result of t test shows that the work ethic of Islam and islamic spirituality give positive and significant influence to OCB whereas organizational commitment has negative and significant effect to OCB with regression equation Y = 0,827 + 0,235X1 - 0,367X2 + 1,055X3. F test results show that the ethics of Islamic work, organizational commitment and job satisfaction have a positive and significant effect on OCB. While the value of coefficient determination is 0.892 which means that the work ethic of Islam (X1), organizational commitment (X2) and islamic spirituality (X3) have contribution to OCB (Y) of 89.2% while the rest 10.8% by another factor.


2014 ◽  
Vol 9 (1) ◽  
Author(s):  
Merry Ristiana M

Organizational commitment, job satisfaction and Organizational Citizenship Behavior (OCB) are directly related to employee’s performance. Organizational commitment and job satisfaction and Organizational Citizenship Behavior (OCB) experienced by employee could reduce or increase employee’s performance.The purposes of this research are to analyze the influence of organizational commit-ment and job satisfaction towards Organizational Citizenship Behavior and its influence to the employee’s performance.The samples of this research consisted of one hundred and twelve employees’s Bhayangkara Trijata Hospital, Denpasar. Stuctural Equation Model (SEM)  was run by an AMOS software for data analysis.The result of the analysis showed that the that organizational commitment, job satisfac-tion have positive influence and  significant to Organizational Citizenship behavior and employee’s performance. Organizational Citizenship Behavior have positive influence and significant to employee’s performance. This research also found out that organizational commitment, job satisfaction have positive influence and significant towards Organizatio-nal Citizenship behavior which later also influence the employee’s performance.Key words: organizational commitment, job satisfaction, Organizational Citizenship Beha-vior, employee’s performance.


Author(s):  
ABDUN SYAKIR B2041171001

 Penelitian ini bertujuan untuk mengetahui Peran Mediasi  Komitmen Organisasional pada Pengaruh Big Five Personality dan Persepsi Dukungan Organisasi Terhadap Organizational Citizenship Behavior. Metode penelitian yang digunakan dalam penelitian ini adalah menggunakan metode deskriptif kuantitatif. Sampel yang digunakan dalam penelitian ini yakni perawat dan bidan pada RSUD Sultan Syarif Mohamad Alkadrie. Data diperoleh dari kuesioner yang kemudian diolah dan dianalisis dengan menggunakan analiais jalur melalui Doftware SPSS 17.00.Hasil penelitian menunjukkan bahwa Big FivePersonality dan Persepsi Dukungan Organisasi berpengaruh signifikan terhadap Komitmen Organisasional. Sementara itu  Big Five Personality dan Persepsi Dukungan Organisasi juga berpengaruh langsung terhadap Organizational Citizenship Behavior. Sementara itu, Komitmen Organisasional berpengaruh terhadap Organizational Citizenship Behavior. Dari hasil analisis jalur diketahui bahwa variabel Komitmen Organisasional merupakan variabel mediasi antara Big FivePersonality dan Persepsi Dukungan Organisasi terhadap Organizational Citizenship Behavior. Kata Kunci : Komitmen Organisasional, Big Five Personality, Persepsi Dukungan Organisasi  dan Organizational  Citizenship BehaviorDAFTAR PUSTAKA Abdullah, I., Omar, R. & Rashid, Y. (2013). Effect of personality on organizational commitment and employees' performance: Empirical evidence from banking sector of Pakistan. World Applied Sciences Journal. 27. 140-147. Ali H. Muhammad, A. H., (2014). Perceived Organizational Support and Organizational Citizenship Behavior: The Case of Kuwait. International Journal of Business Administration, 5(3), 59-72. Ali, F.H., Rizavi, S. S., Ahmed, I., Rasheed, M. (2018). Effects of perceived organizational support on organizational citizenship behavior-Sequential mediation by well-being and work engagement. Journal of the Punjab University Historical Society, 31 (1). Aube, C., Rousseau, V. & Morin, E.M. (2007) "Perceived organizational support and organizational commitment: The moderating effect of locus of control and work autonomy", Journal of Managerial Psychology, 22 (5), 479-495.Chiaburu, D. S., Oh, I.-S., Berry, C. M., Li, N., & Gardner, R. G. (2011). The five- factor model of personality traits and organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 96, 1140-1166.Denalia & Sunjoyo, “Pengaruh The Big Five Personality dan Komitmen Organanisasional Citizenship”, Jurnal Manajemen, vol. 11, No. 1, (November, 2011), hlm, 25.Donald, F., Hlanganipai, & Richard. (2016). The relationship between perceived organizational support and organizational commitment among academics: The mediating effect of job satisfaction. Investment Management and Financial Innovations, 13, 267-273. Eisenberger, R., Huntington, R., Hutchinson, S. & Sowa, D. (1986). Perceived Organizational Support. Journal of Applied Psychology, Vol.82 (5), 812-820Erdheim, J., Wang, M., & Zickar, M. J. (2006) Linking the Big Five personality constructs to organizational commitment. Personality and Individual Differences, 41, 959-970. Kumar, K., Bakhshi, A. and Rani, E. (2009) Linking the ‘big five’ personality domains to organizational citizenship behavior. International Journal of Psychological Studies 1(2): 73–81.Kuldep, Et. al, “Linking The Big Five Personality to Organizantional Citizenship Behavior”, International Journal of Psychological Studies, vol. 1, No. 2, (Desember, 2009), hlm, 74.Kurniawan Albert, “Pengaruh Komitmen Organisasi Terhadap Organizational Citizenship Behavior” Jurnal Manajemen, vol. 15, No. 1, (November, 2015), hlm, 98.Kreitner, R. and Kinicki, A. (2004). Organizational Behavior. Fifth Edition. McGraw Hill. New York.Kreitner, R. and Kinicki, A. (2014). Perilaku Organisasi. Edisi 9. Penerbit Salemba Empat. JakartaLeephaijaroen, S. (2016). Effects of the big-five personality traits and organizational commitments on organizational citizenship behavior of support staff at Ubon Ratchathani Rajabhat University, Thailand. Kasetsart Journal of Social Sciences Luthan, F (2005). Perilaku Organisasi. Edisi ke 10. Yogyakarta : Penerbit AndiWardani & Suseno (2012). Faktor Kepribadian dan Organizational Citizenship Behavior pada Polisi Pariwisata. Humanitas, 9(2), 193-204.Luthans, F. (2006), Perilaku Organisasi. Edisi Sepuluh, PT. Andi: Yogyakarta.Mushraf, A.M., Al-Saqry, R., & Obaid, H. J. (2015). The Impact of Big FivePersonality Factors on Organizational Citizenship Behaviour.International Journal of Management Science, 2 (5), 93-97Mrs Eta Wahab, E., Quaddus, M. & Nowak, M. (2009). Perceived organizational support and organizational commitment: a study of medium enterprises in malaysia. International Conference on Human Capital Development (ICONHCD 2009), 25-27 May 2009, Kuantan Pahang ISBN 978-967-5080-51-7. Organ, D. W. (1990). The motivational basis of organizational citizen ship behavior. In B. M. Staw, & L. L. Cummings (Eds.), Research in organizational behavior (pp. 43-72). Greenwich, CT: JAI Press. Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. Thousand Oaks, CA: SAGE. Pala, Fikri, Eker, Semith dkk. 2008. The Effect Of Demographic Characteristic on Organizational Commitment And Job Satisfaction: An Empirical Study On Turkish Health Care Staff. The Journal of Industrial Relations and Human Resources Vol: 10 No:2 April 2008, ISSN: 1303-286Podsakoff P.M, Michae Ahearne, MacKenzie S.B (1997) Organizational Citizenship Behavior and the Quantity of Work Group Perpormance. American Psychological Association. Vol.82, No. 2, 262-270Priyatno, Duwi. (2011). Buku Saku Analisis Statistik Data. Penerbit Media Kom. YogyakartaRaka, Ketut Sudarma (2015) Pengaruh Persepsi Dukungan Dan Keadilan Organisasi Terhadap Organizational Citizenship Behavior Dengan Komitmen Organisasional Sebagai Variabel Intervening. Management Analysis JournalRhoades, L, Eisenberger, R. And Armeli, S. 2001. Affective Commitmen to the Organization: The Contribution of Perceived Organizational Support. Journal of Applied Psychologi, 86(5): 825-836Robbins, S. P. & A. Judge, T. (2008). Perilaku Organisasi. Jakarta : PT. IndexRobbins, S. P. & A. Judge, T. (2011). Organizational behavior. Fourteenth Edition. Pearson education. New JerseyRoby & Iring, “Pengaruh The Big Five Personality’’, Journal Manajemen dan Akuntansi, vol. 3, No 1, (April, 2014), hlm, 3.Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698-714.


2018 ◽  
Vol 8 (01) ◽  
pp. 723-733
Author(s):  
Hairuddin Safaat ◽  
Tn. Jumadil

The needs of nurses who have the category of "good citizen" is the main concern that can not be ignored by management because it will have a positive impact on the organization.The purpose of this research is to analyze the influence of workload, job satisfaction and organizational commitment to Organizational Citizenship Behavior nurses. The research involved 104 implementer nurses. Data excavation techniques used questionnaires and interviews. Data were analyzed by regression analysis, t test, F test and coefficient of determination.The result of the research at the 5% significance level shows that: Workload has positive effect not significant to OCB nurse (regression coefficient: 0.116, p value: 0.245). The variables that give positive and significant influence to the nurse OCB are job satisfaction (regression coefficient: 0,226 and p value: 0,022) and organizational commitment (regression coefficient: 0,253 and p value: 0,012). Workload, job satisfaction and organizational commitment simultaneously give positive and significant influence to OCB nurse (F arithmetic: 4.836) with sig value: 0,003). Organizational commitment was the most dominant variable significantly influence the organizational citizenship behavior of nurses in the context of nurses in Batara Guru regional hospital, Luwu regency. Keywords : Work load, job satisfaction, organizational commitment, Organizational Citizenship Behavior


2021 ◽  
Vol 7 (3) ◽  
pp. 170
Author(s):  
Khahan Na-Nan ◽  
Suteeluck Kanthong ◽  
Jamnean Joungtrakul

This research aims to study the direct and indirect influence of self-efficacy on organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction, and to examine employee engagement, organizational commitment and job satisfaction as partial or full mediators. The study samples were 400 employees in the automobile parts manufacturing industry. The study instruments used by previous researchers were applied and back translation was conducted on all questionnaire items. Content validity and reliability was then tested prior to using them for data collection. Direct and indirect influences and mediators were analyzed with the Hayes Model 81 using the PROCESS Program. Results revealed that self-efficacy had a direct influence on organizational citizenship behavior with statistical significance, with an indirect influence transmitted through employee engagement, organizational commitment and job satisfaction. Employee engagement, organizational commitment and job satisfaction functioned as partial mediators between self-efficacy and organizational citizenship behavior with statistical significance. The model was based on the theory of self-efficacy to express organizational citizenship behavior. However, the study results showed that employee engagement, organizational commitment and job satisfaction play roles as mediators in transmission of effective organizational citizenship behavior. Therefore, these mediators are important factors that can accurately explain organizational citizenship behavior.


2016 ◽  
Vol 5 (3) ◽  
Author(s):  
Gatya Wija Phala

This study aims to the find out significant effect of: (1) Job Satisfaction on OCB. (2) Job Satisfaction on Organizational Commitment. (3) Organizational Commitment on OCB. (4) Job Satisfaction on OCB through Organizational Commitment as an intervening Variable. This is as case study conducted on Civil Servant of Regional Public Hospital of North Lombok Regency. The research design in a causal associative research. The population in this study were 66 Civil Servant. While data collection techniques are documentation, interview, and  questionnaires to get answer as well as characteristics of respondents. This research then applies census method. In this research, to analyze the data, path analysis was used. The results shows that : (1) Job Satisfaction does not have significant effect on OCB. (2) Job Satisfaction has significant effect on the Organizational Commitment. (3) Organizational Commitment has significant effect on OCB. (4) Job Satisfaction has significant effect on OCB through Organizational Commitment of Civil Servant Working at Regional Public Hospital of North Lombok Regency. Keywords: Organizational Citizenship Behavior, Organizational Commitment, and Job Satisfaction.


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