scholarly journals Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Dengan Komitmen Organisasional Sebagai Variabel Intervening (Studi pada PNS Rumah Sakit Umum Daerah Kabupaten Lombok Utara

2016 ◽  
Vol 5 (3) ◽  
Author(s):  
Gatya Wija Phala

This study aims to the find out significant effect of: (1) Job Satisfaction on OCB. (2) Job Satisfaction on Organizational Commitment. (3) Organizational Commitment on OCB. (4) Job Satisfaction on OCB through Organizational Commitment as an intervening Variable. This is as case study conducted on Civil Servant of Regional Public Hospital of North Lombok Regency. The research design in a causal associative research. The population in this study were 66 Civil Servant. While data collection techniques are documentation, interview, and  questionnaires to get answer as well as characteristics of respondents. This research then applies census method. In this research, to analyze the data, path analysis was used. The results shows that : (1) Job Satisfaction does not have significant effect on OCB. (2) Job Satisfaction has significant effect on the Organizational Commitment. (3) Organizational Commitment has significant effect on OCB. (4) Job Satisfaction has significant effect on OCB through Organizational Commitment of Civil Servant Working at Regional Public Hospital of North Lombok Regency. Keywords: Organizational Citizenship Behavior, Organizational Commitment, and Job Satisfaction.

2019 ◽  
Vol 8 (3) ◽  
pp. 236
Author(s):  
Iskandar Iskandar ◽  
Dedi Januar Hutagalung ◽  
Raudatul Adawiyah

The purpose of this study was to examine the influence of job satisfaction and organizational commitment towards organizational citizenship behavior. The study was a case study on employees of local water company “Tirta Mahakam” located in Kutai Kartanegara Regency. Quality of service will always be a significant factor for organizations that focus on customer satisfaction. It is done to improve business activity and organizational performance. To have excellent quality services depends on the human resources of the organization. The organization needs human resources that are performing well. Human resources/employees who show strong OCB are believed to be able to perform better. That is why organizations need to create employees with strong OCB. This study was a causal associative study using a quantitative approach. Data were collected using a closed questionnaire with a total sample of 83 respondents, and the selection of respondents chosen using simple random sampling. The results showed that job satisfaction and organizational commitment simultaneously affected organizational citizenship. Job satisfaction partially influenced organizational citizenship behavior. Organizational commitment partly influenced organizational citizenship behavior. Job satisfaction was proven to have the most significant influence.


2018 ◽  
Vol 14 (1) ◽  
pp. 61-65
Author(s):  
Siti Nur Azizah

The purpose of this study is to determine the influence of Islamic Work Ethics, Organizational Commitment And Islamic Spiritulity against Organizational Citizenship Behavior (Case Study is Teachers In Islamic Elementary School Al Huda). The number of samples taken as many as 32 respondents with saturated sample method. Data collection using a Likert-scale closed questionnaire. The result of t test shows that the work ethic of Islam and islamic spirituality give positive and significant influence to OCB whereas organizational commitment has negative and significant effect to OCB with regression equation Y = 0,827 + 0,235X1 - 0,367X2 + 1,055X3. F test results show that the ethics of Islamic work, organizational commitment and job satisfaction have a positive and significant effect on OCB. While the value of coefficient determination is 0.892 which means that the work ethic of Islam (X1), organizational commitment (X2) and islamic spirituality (X3) have contribution to OCB (Y) of 89.2% while the rest 10.8% by another factor.


2021 ◽  
Vol 6 (3) ◽  
pp. 9-15
Author(s):  
Wilia Roza ◽  
Bayu Pratama Azka ◽  
Robby Dharma

The Effect of Servant Leadership and Organizational Commitment on Organizational Citizenship Behavior (OCB) with Job Satisfaction as an Intervening Variable at PT. Karya Semangat Mandiri Padang. This study aims to examine how much influence Servant Leadership and Organizational Commitment to Job Satisfaction and how much influence Servant Leadership, Organizational Commitment and Organizational Citizenship Behavior (OCB) on Job Satisfaction. Methods of data collection through surveys and distributing questionnaires, with a sample of 85 respondents obtained by the Slovin formula in the employee population of PT. Karya Semangat Mandiri Padang. The analysis method used is correlation analysis, multiple linear regression and path analysis using SPSS 16. The results obtained based on the T test (partial test) obtained Servant Leadership and Organizational Commitment parisally have a significant effect on the Organizational Citizenship Behavior (OCB) of PT. Karya Semangat Mandiri. Based on the F test (Simultaneous), it was found that Servant Leadership and Organizational Commitment parisally had a significant effect on job satisfaction of employees of PT. Karya Semangat Mandiri.


2018 ◽  
Vol 8 (01) ◽  
pp. 723-733
Author(s):  
Hairuddin Safaat ◽  
Tn. Jumadil

The needs of nurses who have the category of "good citizen" is the main concern that can not be ignored by management because it will have a positive impact on the organization.The purpose of this research is to analyze the influence of workload, job satisfaction and organizational commitment to Organizational Citizenship Behavior nurses. The research involved 104 implementer nurses. Data excavation techniques used questionnaires and interviews. Data were analyzed by regression analysis, t test, F test and coefficient of determination.The result of the research at the 5% significance level shows that: Workload has positive effect not significant to OCB nurse (regression coefficient: 0.116, p value: 0.245). The variables that give positive and significant influence to the nurse OCB are job satisfaction (regression coefficient: 0,226 and p value: 0,022) and organizational commitment (regression coefficient: 0,253 and p value: 0,012). Workload, job satisfaction and organizational commitment simultaneously give positive and significant influence to OCB nurse (F arithmetic: 4.836) with sig value: 0,003). Organizational commitment was the most dominant variable significantly influence the organizational citizenship behavior of nurses in the context of nurses in Batara Guru regional hospital, Luwu regency. Keywords : Work load, job satisfaction, organizational commitment, Organizational Citizenship Behavior


2021 ◽  
Vol 7 (3) ◽  
pp. 170
Author(s):  
Khahan Na-Nan ◽  
Suteeluck Kanthong ◽  
Jamnean Joungtrakul

This research aims to study the direct and indirect influence of self-efficacy on organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction, and to examine employee engagement, organizational commitment and job satisfaction as partial or full mediators. The study samples were 400 employees in the automobile parts manufacturing industry. The study instruments used by previous researchers were applied and back translation was conducted on all questionnaire items. Content validity and reliability was then tested prior to using them for data collection. Direct and indirect influences and mediators were analyzed with the Hayes Model 81 using the PROCESS Program. Results revealed that self-efficacy had a direct influence on organizational citizenship behavior with statistical significance, with an indirect influence transmitted through employee engagement, organizational commitment and job satisfaction. Employee engagement, organizational commitment and job satisfaction functioned as partial mediators between self-efficacy and organizational citizenship behavior with statistical significance. The model was based on the theory of self-efficacy to express organizational citizenship behavior. However, the study results showed that employee engagement, organizational commitment and job satisfaction play roles as mediators in transmission of effective organizational citizenship behavior. Therefore, these mediators are important factors that can accurately explain organizational citizenship behavior.


2021 ◽  
Vol 21 (1) ◽  
pp. 67-83
Author(s):  
Iskandar Iskandar ◽  
Agustina Liana

Abstract:                The purpose of this study was to determine the effect of Organizational Commitment and Job Satisfaction on Organizational Citizenship Behavior at PT. Pegadaian (Persero) Cabang Tenggarong either partially or simultaneously. Respondents in this study were drawn from all employees of PT. Pegadaian Tenggarong Branch, totaling 25 employees. The analytical tool used is a Multiple Regression model. The results of the calculation of the F test (simultaneous), the variable Job Satisfaction and Organizational Commitment simultaneously affect the Organizational Citizenship Behavior. Job Satisfaction (X1) and Organizational Commitment variable has a positive influence on Organizational Citizenship Behavior. From the two partial correlation test results above, it can be seen that the value of the Big Five Personality (X1) variable is the largest compared to with the organizational commitment variable (X2), so the Big Five Personality (X1) variable is the biggest, the dominant variable affecting the Organizational Citizenship Behavior of PT. Pegadaian (Persero) Branch of Tenggarong.   Keywords: Big Five Personality, Organizational Commitment, Organizational Citizenship Behavior  


2019 ◽  
pp. 1-21 ◽  
Author(s):  
Peter J. Reiley ◽  
Rick R. Jacobs

AbstractThis study examined the intermediate role job satisfaction and organizational commitment play between leaders' perceived use of power and followers' performance. Based on a sample of 365 cadets at the U.S. Air Force Academy, this study found followers' job satisfaction and commitment mediated the positive relationships between their leaders' use of expert, referent, and reward power and the followers' organizational citizenship behavior. Further, while the use of legitimate or coercive power were both related negatively to followers' in-role job performance, these relationships were not mediated by the followers' job satisfaction or organizational commitment. This study then discusses the practical implications of these findings, highlights its theoretical contributions toward understanding power's direct and indirect relationships with performance in the leadership dynamic, and recommends future research avenues to leverage and build upon these findings.


Author(s):  
Alexandra Marcos ◽  
Cristina García-Ael ◽  
Gabriela Topa

The present study aims to analyze the influence of work demands and resources (support and control) on the attitudes and behaviors (satisfaction, organizational commitment, and organizational citizenship behaviors toward the organization, OCBO) of Spanish police officers, and to examine the potential mediating role of the flexibility-oriented organizational culture. Participants were 182 Spanish police officers. The analysis was carried out using the Smart PLS (Partial Least Squares) program. Firstly, reliability and convergent and discriminant validity were analyzed. Secondly, the structural model was evaluated. Overall, findings support the hypothesized model, except there was not a significant effect of demands and support on OCBO (Organizational Citizenship Behavior Organization-oriented). Results of the importance-performance map analysis also show that, in terms of predicted job satisfaction and organizational commitment, control and support are not so important, but both of them perform relatively well compared to the remaining constructs (demands and flexibility-oriented culture).


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