The development of a statewide continuous evaluation system for the texas children's mental health plan: A total quality management approach

1998 ◽  
Vol 25 (2) ◽  
pp. 194-207 ◽  
Author(s):  
Marcia G. Toprac ◽  
Lawrence W. Rouse ◽  
Nancy A. MacCabe
1998 ◽  
Vol 21 (2) ◽  
pp. 100 ◽  
Author(s):  
Margaret Tobin ◽  
Gus Norris

This paper reports on a project to implement total quality management strategies toimprove the linkages between general practitioners and specialist mental healthservices. The project implemented a process of change and objectively assessed thesuccess of the process. The project involved all mental health staff (n = 100) in theSt George Division of Psychiatry and Mental Health. General practitioners registeredwith the St George Division of General Practice were invited to participate in thechange process. The project showed that the attempts to engage general practitionersin the ongoing care of patients with chronic mental illness is unlikely to be successfuluntil mental health services promote general practitioner linkages as an ongoing servicegoal, relevant at all levels of delivery.


2021 ◽  
Vol 3 (1) ◽  
pp. 158-171
Author(s):  
Joy Kakingo ◽  
Chrispina Lekule

The issue of quality education has become one of the major concerns among government leaders, policymakers and various educational stakeholders. Yet, the application and usefulness of Total Quality Management (TQM) in public secondary schools in Tanzania has remained vague and at times problematic. This study examined the benefits of implementing TQM for the improvement of students’ academic achievement in public secondary schools. For the purpose of this study, Total Quality Management refers to a management approach in which the school's departments, resources and activities are deliberately organized to improve quality and achieve pre-determined educational goals. In conducting this study, a mixed research approach with the convergent parallel design was adopted. Data was collected through interviews and open-ended questionnaires involving 112 respondents from four public secondary schools in Ifakara Town Council, Morogoro, Tanzania. The findings indicate that TQM improves classroom instruction, contributes to employees’ continuous improvement and promotes teamwork among organization departments. Likewise, the findings indicate that TQM enhances good leadership and encourages goal setting in the organization which leads to students’ academic achievement. The paper concludes with recommendations on the interventions to be adopted as a means of promoting the effectual implementation of TQM in public secondary schools. Heads of schools as key implementers of TQM are encouraged by this study to utilize the available resources to promote quality services as well as establishing a model for TQM implementation for students’ academic achievement


Author(s):  
Mamoun Youssef Salem

This Research Paper aims to evaluate the Performance of the Heads of Maintenance Department of the Ministry of Awqaf and Islamic Affairs in the mosques of Qatar in light of the Total Quality Management (TQM) principals. To achieve this goal, the researcher conducted a field study consisting of a questionnaire containing 32 questions. The study targeted a random sample of 263 individuals (Stake Holders) in three grand mosques at different praying times and locations to measure their understanding about the role of the Maintenance Department and its employees, and the extent of involvement, as mosque users, in the process of decision-making. In addition, the level of their knowledge about the maintenance work was also studied. After analyzing the data, the most important results have been concluded; That There is a strong relationship between continuous evaluation and good performance of the Heads of Maintenance, and the External users are very important in improving and evaluation performance process. Finally, the most important recommendations is that the Heads of Maintenance should implement in all areas and at all levels TQM in order to reach a good standard of performance, and to adopting ambitious programs to increase the interaction and awareness of the internal and external users and to establish solid understanding about mosques maintenance among the users.


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