Employee Orientation and Performance: An Exploration of the Mediating Role of Customer Orientation

2010 ◽  
Vol 91 (S1) ◽  
pp. 111-121 ◽  
Author(s):  
Junfeng Zhang
Keyword(s):  
Customer Orientation ◽  
Employee Orientation ◽  
Mediating Role ◽  
And Performance

Customer orientation and SME performance in Albania: A case study of the mediating role of innovativeness and innovation behavior

2019 ◽  
Vol 26 (1) ◽  
pp. 130-146 ◽  
Author(s):  
Shpresim Domi ◽  
Joan-Lluís Capelleras ◽  
Bari Musabelliu
Keyword(s):  
Customer Orientation ◽  
Positive Impact ◽  
Two Dimensions ◽  
Tourism Industry ◽  
Mediating Role ◽  
And Performance ◽  
The Relationship ◽  
Innovation Behavior

Although the tourism industry in Albania has had an impressive growth in the last years, it is currently facing several challenges. This study examines the determinants of Albanian tourism small and medium-sized enterprise (SME) performance. More specifically, the direct effects of customer orientation (CO) on performance and its indirect effects mediated by innovativeness and innovation behavior are investigated. Quantitative data from a survey conducted on 211 Albanian tourism SMEs, together with qualitative information gathered from personal interviews, are considered. Results indicate that CO has a direct positive impact not only on performance but also on both innovativeness and innovation behavior. However, none of these two dimensions of innovation play a mediating role in the relationship between CO and performance. Implications from these findings are discussed.

scholarly journals Training and performance: The mediating role of organizational learning

2014 ◽  
Vol 17 (3) ◽  
pp. 161-173 ◽  
Author(s):  
María Isabel Barba Aragón ◽  
Daniel Jiménez Jiménez ◽  
Raquel Sanz Valle
Keyword(s):  
Organizational Learning ◽  
Mediating Role ◽  
And Performance

Psychological Skills and Performance Efficacy in Hockey Players: The Mediating Role of Sportsmanship

2021 ◽  
pp. 173-189
Keyword(s):  
Collective Efficacy ◽  
Skills Training ◽  
Psychological Skills ◽  
Cross Sectional ◽  
Psychological Skills Training ◽  
Mediating Role ◽  
Correlational Research ◽  
Hockey Players ◽  
And Performance

The current study was designed to find out relationship between psychological skills and performance efficacy and mediating role of sportsmanship in domestic, national and international hockey players. It was a correlational research employing cross sectional research design in which the sample of 261 hockey players was recruited via purposive sampling. The assessment measures included Psychological Skills Scale for Hockey Players and Cricketers (Solomon, Malik & Kausar, 2019), Youth Sports Value Questionnaire-2 (Lee, Whitehead, & Ntoumanis, 2007) and Collective Efficacy for Sports Questionnaire (Short, Sullivan, & Feltz, 2009). Results showed a significant relationship between psychological skills, sportsmanship and performance efficacy in hockey players, however, perceivedpsychologicalsupport was found to be significant positive predictor of sportsmanship and sportsmanship coined as a significant positive predictor of performance efficacy. Furthermore, sportsmanship was found to be significant mediator between perceived psychological support and performance efficacy. This research will work as an empirical proof for Pakistan Hockey Federation (PHF) to conduct psychological skills training for hockey players for the enhancement of their performance efficacy by signifying theimportance of sportsmanship.

How the creative mindset affects entrepreneurial success in the tourism sector: the mediating role of innovation capability

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Natthawut Yodchai ◽  
Pham Thi Minh Ly ◽  
Lobel Trong Thuy Tran
Keyword(s):  
Tourism Industry ◽  
Innovation Capability ◽  
Entrepreneurial Success ◽  
Content Type ◽  
Analytical Technique ◽  
Mediating Role ◽  
Business Goals ◽  
Tourism Sector ◽  
And Performance

Purpose This study aims to adopt implicit theory (IPT) to develop a creative mindset model and drive entrepreneurial success through innovation capability (IC). Design/methodology/approach Expert interviews were conducted using a questionnaire protocol. This study investigated the effect of the creative mindset on entrepreneurial success through IC, using a partial least squares analytical technique and by interviewing 176 Thai business owners. Findings The creative mindset drove entrepreneurial success through IC. Entrepreneurs possessing a growth mindset reflected and drove success directly or through IC. Although, those with a strong, fixed mindset did not significantly affect entrepreneurial success, they could drive success through IC. Research limitations/implications This study provides further insight into the probable causation of how the creative mindset and IC affect tourism entrepreneurs’ success. Accordingly, this study contributes a framework to help entrepreneurs’ creativity and performance in achieving their business goals. Originality/value Drawing from IPT, this study empirically tests and substantiates the mediating role of IC in the relationship between the creative mindset and entrepreneurial success in the tourism industry. This study can help entrepreneurs increase their managerial effectiveness.

Family support and entrepreneurial passion: The mediating role of entrepreneurs' psychological capital

2021 ◽  
Vol 49 (3) ◽  
pp. 1-15
Author(s):  
Jian-Li Gao ◽  
Dong-Sheng Li ◽  
Mary-Louise Conway
Keyword(s):  
Family Support ◽  
Structural Equation ◽  
Psychological Capital ◽  
Equation Modeling ◽  
Mediating Role ◽  
Entrepreneurial Passion ◽  
And Performance ◽  
The Impact ◽  
The Relationship

Entrepreneurial passion is seen as a valuable predictor of entrepreneurs' behavior and performance. We explored what makes entrepreneurs passionate by adopting a qualitative research method from a social support perspective. To test our hypotheses we conducted a survey with 287 young entrepreneurs in China. Using structural equation modeling we studied the impact of three types of support from the family on entrepreneurial passion. The results show that financial support and social capital support had a stronger influence on entrepreneurial passion than did emotional support. Further, psychological capital played a partial mediating role in the relationship between family support and entrepreneurial passion. This study enhances the integrity of previous research conclusions on entrepreneurial passion and, in particular, provides further insight into the development of nascent entrepreneurs and their new businesses.

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