Subsidizing unmediated document delivery: Current models and a case study

1995 ◽  
Vol 21 (6) ◽  
pp. 459-466 ◽  
Author(s):  
Minna Sellers ◽  
Joan Beam
Keyword(s):  
Document Delivery

A practical guide to e-journal and e-book supply – a UK perspective

2014 ◽  
Vol 42 (1) ◽  
pp. 13-15 ◽  
Author(s):  
Mark Kluzek
Keyword(s):  
Journal Articles ◽  
Content Type ◽  
Study Approach ◽  
Document Delivery ◽  
King's College ◽  
The Uk ◽  
Practical Implications ◽  
Insight Into ◽  
Library Professionals

Purpose – The purpose of this paper is to report on current interlending and document delivery of e-books and e-journals in the UK and analyse the challenges encountered in such practices, using the experiences at King's College London as an example. Design/methodology/approach – The author uses a case study approach. Findings – Most UK libraries and higher education institutions negotiate the usage terms for their e-resources through Jisc's NESLI2 model license agreement. While the terms of this agreement work relatively well for document delivery of e-journal articles, allowing for secure electronic document transmission under prescribed circumstances, the interlending of e-books remains problematic. Research limitations/implications – The paper provides insight into how UK document supply services can better use electronic holdings to offset the costs of requesting. It discusses the dilemma of e-books and potential solutions. Practical implications – This will enable UK library professionals to better use e-resources in a legally compliant way for the purpose of document delivery. It will explain to non-UK library professionals how supplying from e-resources works in the UK. Originality/value – The paper provides insight into how UK document supply services can better use electronic holdings to offset the costs of requesting. It discusses the dilemma of e-books and potential solutions.

Collaboration and document exchange among librarians in virtual communities: A case study of LIS Group

2017 ◽  
Vol 51 (3) ◽  
pp. 763-770
Author(s):  
Saeid Asadi
Keyword(s):  
Knowledge Sharing ◽  
Statistical Difference ◽  
Virtual Communities ◽  
Interlibrary Loan ◽  
Document Delivery ◽  
Significant Statistical Difference ◽  
Library Users ◽  
Conference Papers

This paper investigates collaborations and document sharing activities among Iranian librarians over a nation-wide email forum known as LIS Group. The emails sent in 2016 were searched for traces of interlibrary loan, document delivery and knowledge sharing that resulted in 1038 emails. The sample was transferred to Excel where other features were extracted. The emails were categorized and their contents and attachments were labelled. Results showed that the female librarians participated more than male members in both request and response emails. Slightly more than half (54.1%) of emails contained personal requests and 41.1% demanded data or documents for library users. Journal and conference papers were in high demanded and 62% of provided documents were in English. No significant statistical difference was observed between the request and response emails. It is concluded that email groups provide a platform for knowledge sharing and document exchange among librarians especially in countries with poor formal interlibrary cooperative programs such as Iran. Professional ties can grow among information and library practitioners through participation in virtual communities.

Becoming Trusted Research Partners Through InfoExpress at The University of Toronto

2021 ◽  
pp. 187-214
Author(s):  
Manda Vrkljan ◽  
Adrienne Findley-Jones
Keyword(s):  
Academic Library ◽  
Support Service ◽  
University Campus ◽  
University Of Toronto ◽  
Document Delivery ◽  
Personalized Services ◽  
Productive Research ◽  
The University ◽  
The Relationship

This case study discusses the importance of building initial trust in the relationship between researcher and academic library. Primary coverage serves the experience of two small humanities-based colleges serving approximately 125 faculty members within a larger university campus by providing the personal document delivery service of InfoExpress. The trust built through this initial research support service creates avenues for further support from the library and the wider university library system. As every relationship has challenges, the ones occurring here are opportunities to improve the relationship in favour of the researcher and library. If the researcher is unaware of what support the library provides, establishing a personal relationship will immediately provide productive research time and create an opportunity for future support through additional personalized services. The researcher, their research, and their library benefit by this trusted partnership.

Interlending and document supply in the NHS: a North West case study

2016 ◽  
Vol 44 (1) ◽  
pp. 27-30 ◽  
Author(s):  
Steven William Glover ◽  
Sarah Louise Glover
Keyword(s):  
Extended Period ◽  
Library Services ◽  
Significant Drop ◽  
Content Type ◽  
North West ◽  
Document Delivery ◽  
The North ◽  
Published Evidence ◽  
Delivery Networks

Purpose – This paper aims to report on the interlending and document supply activity across the North West of England carried out by health libraries in the National Health Service (NHS). NHS libraries provide a service to NHS staff and students on clinical placement and provide access to the latest published evidence contained in specialist periodicals and textbooks. Design/methodology/approach – Data were analysed over an extended period from 1 April 2005 to 31 March 2015. These data are provided annually in the form of a statistical return and are collated regionally. Data were obtained by all library services for both document supply activity and inter-library loans. Findings – During the period of the analysis, there has been a significant drop in activity for both document supply and inter-library loans. In 2005/2006, there were 45,147 articles supplied via document delivery networks, this had fallen to 8,642 in 2014/2015. Similarly, in 2005/2006, there were 5,627 inter-library loans supplied, this has also fallen to 3,732 in 2014/2015. Originality/value – The observed drop in document supply and inter-library loans across the NHS North West occurred during the time of significant change in how NHS staff and students access the latest evidence. In 2005/2006, many NHS libraries were still investing in print journals and textbooks. Over the past 10 years, there has been a substantial increase in access to consortia purchased online journals in addition to a growth in the availability of open access content.

Open access and document delivery services: a case study in Capital Normal University Library

2014 ◽  
Vol 42 (2/3) ◽  
pp. 79-82 ◽  
Author(s):  
Fang Hu ◽  
Hangsheng Jiang
Keyword(s):  
Open Access ◽  
Rapid Development ◽  
Content Type ◽  
Delivery Service ◽  
Document Delivery ◽  
University Library ◽  
Delivery Services ◽  
Normal University ◽  
Document Delivery Service

Purpose – The purpose of this paper is to provide a case study in China to show whether open access (OA) affects document delivery services. Design/methodology/approach – The authors conduct a statistical analysis and carry out an investigation through a questionnaire. Findings – Compared with the rapid development of OA around the world, China has published a small number of OA journals. At present, the effect of OA on document delivery service in Capital Normal University Library (CNUL) is positive in that librarians can use OA as an extra resource to perform document delivery services. CNUL users know little about document delivery service or OA, but they frequently look for free Internet resources. CNUL should do more promotion of its document delivery services. Considering users’ behavior and the development of OA in future, the volume of document delivery service may be affected. CNUL should redesign its document delivery service. Originality/value – The paper will be relevant to librarians interested in OA and document delivery services in China.

A scheme to improve the international inter-library loan service in the National Library of China

2014 ◽  
Vol 42 (2/3) ◽  
pp. 88-91 ◽  
Author(s):  
Jing’an Feng
Keyword(s):  
Rapid Development ◽  
National Library ◽  
Interlibrary Loan ◽  
Content Type ◽  
Study Approach ◽  
Document Delivery ◽  
Sustained Innovation ◽  
National Library Of China ◽  
Payment Policies

Purpose – The purpose of this paper is to propose a scheme to promote and improve international interlibrary loan (ILL) service at the National Library of China (NLC). The NLC is the center for international ILL in all of China, but as user needs change in response to the rapid development of information technology, it is necessary to investigate how to recast the international ILL service of the NLC. Design/methodology/approach – The paper uses a systematic case study approach. First, a brief introduction to international ILL practice in the NLC is given. Second, issues that concern request communications, copyright and payment methods are analyzed. Next, a scheme to modernize and improve international ILL is proposed as a response to the aforementioned problems. Finally, new challenges to international ILL are analyzed. Findings – The NLC should make the following efforts to improve international ILL service: enhance and expand the number of request transmission methods, update the legacy ILL and document delivery system, create a Chinese interlibrary loan alliance and fashion more reasonable copyright and payment policies. In addition, it should foster sustained innovation to meet the ongoing challenges to international ILL in the information age. Originality/value – This paper offers practical solutions for Chinese libraries engaged in international ILL activities.

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