Implementation of non-regulatory food safety management schemes in New Zealand: A survey of the food and beverage industry

Food Control ◽  
2015 ◽  
Vol 47 ◽  
pp. 569-576 ◽  
Author(s):  
Encheng Chen ◽  
Steve Flint ◽  
Paul Perry ◽  
Martin Perry ◽  
Robert Lau
Keyword(s):  
New Zealand ◽  
Food Safety ◽  
Safety Management ◽  
Beverage Industry ◽  
Food And Beverage Industry ◽  
Food And Beverage ◽  
Management Schemes

Coronavirus Disease (COVID-19) and Food Safety

2021 ◽  
pp. 603-626
Author(s):  
Asokan Govindaraj Vaithinathan ◽  
Naeem Anwar ◽  
Abdelmoneim Sulieman ◽  
Fadheela AlAlawi ◽  
Mohammed Yousif Mohammed ◽  
...  
Keyword(s):  
Food Safety ◽  
Meat Processing ◽  
Beverage Industry ◽  
Food Management ◽  
Food And Beverage Industry ◽  
Food And Beverage ◽  
Processing Plants ◽  
Cold Food ◽  
Work Education ◽  
Bounce Back

The COVID-19 pandemic is continuing to impact our daily chores of work, education, travel, and food. In this chapter, historical anecdote of SARS pandemic of 2003 is compared with the current COVID-19 with the timeline. The emergence and the primary mode of airborne transmission of the SARS CoV2 that has been incriminated in the outbreaks of meat processing plants is discussed. Considering the WHO report on the likelihood of four possible pathways in the introduction of SARS CoV2 that included the introduction through cold food chain products, advisories for owners, employees, and guests in the hospitality, food, and beverage industry are provided that emphasize on food safety through HACCP food management systems. The approaches of pretravel consultation, vaccination, and adhering to good behaviors of physical distancing, hand hygiene, and face masking are detailed to anticipate early bounce back of the tourism, hospitality, food, and beverage industries.

Influencing Factors on Customer Satisfaction towards American Brands in the Food and Beverage Industry in Malaysia

2016 ◽  
Vol 2 (2) ◽  
pp. 69 ◽  
Author(s):  
Nur Atiqah Rochin Demong ◽  
Abdul Kadir Othman ◽  
Salmi Bawasa
Keyword(s):  
Customer Satisfaction ◽  
Influencing Factors ◽  
Perceived Value ◽  
Perceived Quality ◽  
Kuala Lumpur ◽  
Customer Expectation ◽  
Beverage Industry ◽  
Food And Beverage Industry ◽  
Food And Beverage ◽  
Convenience Sampling

Customer satisfaction is the ultimate aim to food and beverage F&B industry as it ascertains that satisfied customers will stay loyal and reduce the amount of complaints towards their brand of choice. The main purpose of the research is to understand the influencing factors on customer satisfaction towards American brand in F&B industry in Malaysia. Convenience sampling method was used involving the respondents that consist of customers and shoppers within five mega malls in Kuala Lumpur to represent the total population of the study. The researcher used a multiple regression analysis to analyze 384 data from customers. The results indicate a positive and significant influence of all influencing factors (perceived quality, perceived value and Customer Expectation) on customer satisfaction. Customer expectation is seen to be the factor that was highly influential towards satisfaction, followed by perceived quality and perceived value. The implications of the study are discussed in the paper.

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