scholarly journals Performance Management in Horizontal Business Networks: A systematic review

2015 ◽  
Vol 48 (3) ◽  
pp. 1827-1833 ◽  
Author(s):  
Franciele Bonatto ◽  
Luis Mauricio Martins de Resende ◽  
Leozenir Mendes Betim ◽  
Rafael da Silva Pereira ◽  
Thompson von Agner
Keyword(s):  
Systematic Review ◽  
Performance Management ◽  
Business Networks

scholarly journals Diversity in Indian Infrastructure Organizations and the Maze of Empowerment

2019 ◽  
Vol 8 (11S) ◽  
pp. 516-520
Keyword(s):  
Systematic Review ◽  
Performance Management ◽  
Employee Engagement ◽  
Women Empowerment ◽  
Thought Process ◽  
Review Of Literature ◽  
Hr Practices ◽  
Modern Thought ◽  
Women In The Workforce ◽  
Successful Women

This paper attempts to examine women empowerment practices and the drivers of successful women empowerment initiatives in Indian infrastructure organizations, so as to aid readers in understanding how these initiatives and practices may be optimized for the benefit of better performance management and employee engagement. We have based this paper on a systematic review of literature which seeks to examine the modern thought process and evidence. Emphasis is drawn specifically on reviewing the HR practices of current employers to empower the women in the workforce. Our paper concludes that ensuring that an initiative is crafted to an organization’s and its employees’ needs makes for efficient empowerment initiatives that leave a sustainable impact on the performance, productivity and engagement levels of its beneficiaries and the organization as a whole

Performance Management: A Systematic Review of the Literature and an Agenda for Future Research

2017 ◽  
Vol 2017 (1) ◽  
pp. 11987
Author(s):  
Travor C. Brown ◽  
Paula Marie O'Kane ◽  
Martin McCracken ◽  
Bishakha Mazumdar
Keyword(s):  
Systematic Review ◽  
Performance Management ◽  
Future Research ◽  
Review Of The Literature

scholarly journals Evaluating service quality and performance of higher education institutions: a systematic review and a post-COVID-19 outlook

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mark Anthony Camilleri
Keyword(s):  
Higher Education ◽  
Systematic Review ◽  
Service Quality ◽  
Performance Management ◽  
Online Teaching ◽  
Content Type ◽  
Education Services ◽  
Higher Educational ◽  
And Performance ◽  
The Impact

Purpose This study aims to present a systematic review on service quality in higher education. It discusses about the latest opportunities and challenges facing higher educational institutions (HEIs) following the outbreak of the coronavirus (COVID-19) pandemic. Design/methodology/approach The study relied on the grounded theory’s inductive reasoning to capture, analyze and synthesize the findings from academic and non-academic sources. The methodology involved a systematic review from Scopus-indexed journals, from intergovernmental and non-governmental policy documents, as well as from university ranking sites and league tables. Findings The comprehensive review suggests that HEIs can use different performance indicators and metrics to evaluate their service quality in terms of their resources, student-centered education, high-impact research and stakeholder engagement. Moreover, this paper sheds light about the impact of an unprecedented COVID-19 on higher education services. Practical implications During the first wave of COVID-19, the delivery of higher educational services migrated from traditional and blended learning approaches to fully virtual and remote course delivery. In the second wave, policy makers imposed a number of preventative measures, including social distancing and hygienic practices, among others, on HEIs. Originality/value This timely contribution has synthesized the findings on service quality and performance management in the higher education context. Furthermore, it investigated the effect of COVID-19 on higher education services. It deliberates on the challenges and responses in the short/medium term and provides a discussion on the way forward. In conclusion, it implies that HEI leaders ought to embrace online teaching models and virtual systems, as they are here to stay in a post-COVID-19 era.

scholarly journals Towards the Development of Digital Manufacturing Ecosystems for Sustainable Performance: Learning from the Past Two Decades of Research

Energies ◽  
2021 ◽  
Vol 14 (10) ◽  
pp. 2945
Author(s):  
Abdulrazak F. Shahatha Al-Mashhadani ◽  
Muhammad Imran Qureshi ◽  
Sanil S. Hishan ◽  
Mohd Shamsuri Md Saad ◽  
Yamunah Vaicondam ◽  
...  
Keyword(s):  
Systematic Review ◽  
Performance Management ◽  
Collaborative Research ◽  
Manufacturing Systems ◽  
Industrial Revolution ◽  
Digital Technologies ◽  
Developed Countries ◽  
Digital Transformation ◽  
Digital Manufacturing ◽  
Manufacturing Processes

Although the Internet of Things (IoT), advanced manufacturing technologies, and cloud manufacturing contribute to developing a digital manufacturing ecosystem that enhances energy efficiency and resource utilization, manufacturing processes are vulnerable to timely production and delivery. The digital manufacturing systems in Industrial Revolution 4.0 (IR 4.0) minimized the human-technology interactions to foster productivity and material flow. However, there is scarce research to gauge the efficiency of these digital technologies in the entire manufacturing process; also, little is known about the collaborative efforts among countries to achieve sustainable manufacturing performance through the digitalization of the production process. Thus, this systematic review aimed to highlight the effectiveness of the digital manufacturing systems for sustainable product development and the collaborative research on the subject. We selected 52 research articles for this review by following the 2015 Preferred Reporting Items for Systematic Review and Meta-Analysis Protocols (PRISMA) statement. The literature classifications were developed using text frequency algorithms in VOSviewer (Centre for Science and Technology Studies, Leiden University, The Netherlands) Results exposed literature from 2005 to 2020 can be categorized into four major research streams: digital transformation, digital manufacturing ecosystem, performance management, and sustainability. The study’s findings revealed that the manufacturing processes are moving towards the IoT, digital devices, and smart factories that are entirely dependent on digital technologies. The digital manufacturing ecosystem is dependent on the availability of digital technologies to all stakeholders. The study concluded that digital technologies are improving manufacturing efficiency and process effectiveness. However, this requires infrastructure that primarily available in developed countries; thus, the digital transformation in underdeveloped regions is deliberate and requires more collaborative research.

A Holistic Performance Management Approach in Business Networks

2019 ◽  
Vol 957 ◽  
pp. 231-238
Author(s):  
Markus Moritz ◽  
Daniel Silviu Manolache ◽  
Marian Gheorghe
Keyword(s):  
Performance Management ◽  
Balanced Scorecard ◽  
Network Performance ◽  
Process Management ◽  
Management Approach ◽  
Business Networks ◽  
Performance Improvements ◽  
Demand Structure ◽  
Cooperation Incentives ◽  
And Performance

Companies want to achieve a sustainable financial success through process and performance improvements. Increasing the company’s performance is a good way for sustainable success. Typically, the success is measured by process output metrics. This output mirrors the performance of a company’s processes in the end. It is obvious that for being able to cope with complex business network structures in a derivative supply-demand-structure as well as collaboration cooperation incentives, performance needs to be managed across the whole network to strengthen the own network centrality. The present paper contributes to the development of a new holistic Performance Management in business networks. Thus, a Network Performance Wheel - for a more network oriented approach, and a Process Management Balanced Scorecard - to close the gap between internal and external impacts, are introduced. Also, a PM-VICTORY model is launched for implementing the whole network directed Performance Management.

Missing performance management and measurement aspects in performance-based contracting

2018 ◽  
Vol 38 (11) ◽  
pp. 2062-2095 ◽  
Author(s):  
Andreas H. Glas ◽  
Florian U. Henne ◽  
Michael Essig
Keyword(s):  
Systematic Review ◽  
Performance Measurement ◽  
Performance Management ◽  
Pay For Performance ◽  
Future Research ◽  
Monetary Incentives ◽  
Process Step ◽  
Content Type ◽  
Performance Specification ◽  
And Performance

Purpose Performance-based contracting (PBC) is a business model for the adaptive and innovative delivery of product-service systems. In PBC, the provider is paid according to the service performance with the aim of providing monetary incentives to safeguard possible outcomes as much as possible for the PBC customer. Performance measurement and its management are crucial for PBC success and, in particular, for the pay-for-performance link. However, the literature on PBC performance management is rather sparse, and there has been no systematic review on the topic. Thus, the purpose of this paper is to fill that gap and to present a comprehensive and systematic review of performance measurement and management in the PBC context. Design/methodology/approach The paper builds on a literature review based on a sample of 102 subject-relevant articles from academic journals. The content analysis follows a two-step procedure. First, the articles are coded following a process-based research framework. Second, the content of each process step is assessed in a qualitative text analysis. Findings The results show a surprising scarcity of papers that explicitly address performance management topics in the context of PBC. Only the topics of performance specification and performance indicators are broadly addressed, whereas in all of the other areas, e.g., strategic alignment, data capture and reporting, only limited specific findings could be found. Research limitations/implications The paper concludes that future research on performance management in PBC should expand its theoretical framework and empirical efforts in four specific proposed directions. Originality/value The paper provides an up-to-date review that is focused on performance management and measurement in the emerging context of PBC.

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