An analytical network process-based framework for successful total quality management (TQM): An assessment of Turkish manufacturing industry readiness

2007 ◽  
Vol 105 (1) ◽  
pp. 79-96 ◽  
Author(s):  
Ozden Bayazit ◽  
Birsen Karpak
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Manufacturing Industry ◽  
Total Quality ◽  
Analytical Network Process ◽  
Network Process

scholarly journals Impact of Total Quality Management Practices on Quality Performance: A Case Study on Armament Manufacturing Industry

2018 ◽  
Vol 7 (2) ◽  
pp. 58-63
Author(s):  
Hagos Berhane ◽  
Pramila Devi Maganti
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Manufacturing Industry ◽  
Supplier Management ◽  
Total Quality ◽  
Information Analysis ◽  
Quality Performance ◽  
Training And Education ◽  
Quality Planning

Total quality management (TQM) has been widely considered as the strategic, tactical and operational tool in the quality management research field. It is one of the most applied and well accepted approaches for business excellence besides continuous quality improvement, six sigma, just-in-time, and supply chain management approaches. This study investigated impact of TQM practices on quality performance in an armament manufacturing industry in Ethiopia. The quantitative approach and the survey method of collecting data were used. The five point Likert scale structured questionnaire was administered through the face-to-face method of collecting data. 340 questionnaires were randomly distributed to employees who are working in different factories in the two armament manufacturing industry. Eight factors related to TQM practices were initially selected as independent variables viz., leadership, customer focus, continuous improvement, employee involvement, training and education, supplier management, strategic quality planning, information analysis, and quality performance as dependent variable in the proposed model. Raw data was analysed with the help with SPSS software (version – 20). Mean, standard deviation, exploratory factor analyses, correlation, and multiple regression analyses were used to find the impact of TQM practices on quality performance. The results of this study supported the model proposed (R2 = 0.378, F = 36.292, p = 0.000). This study has shown that only three (viz., leadership, customer focus, and information analysis) of TQM practices significantly (p < 0.05) have positive impact on quality performance. It is recommended that industry should continue to implement TQM practices with all variables to improve quality performance. Industry should improve continuous improvement, employee involvement, training and education, supplier management, strategic quality planning more to overcome the barriers that prevent effective implementation of TQM practices.

Synergetic success factors of total quality management (TQM) and supply chain management (SCM)

2019 ◽  
Vol 36 (6) ◽  
pp. 842-863 ◽  
Author(s):  
Mandeep Kaur ◽  
Kanwarpreet Singh ◽  
Doordarshi Singh
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Total Quality Management ◽  
Business Performance ◽  
Manufacturing Industry ◽  
Total Quality ◽  
Critical Factors ◽  
Research Papers ◽  
Chain Management ◽  
Content Type

Purpose The purpose of this paper is twofold: first, to present a set of critical factors for total quality management (TQM) and supply chain management (SCM) practices through an extensive literature review; and, second, to identify the relationships among them by comparing the identified TQM and SCM practices in order to explore the concept of supply chain quality management (SCQM). Design/methodology/approach To meet the goals of this work, a review of published quality research papers was carried out. For this, the authors identified papers on TQM and SCM practices and observed how these practices improve the business performance of organizations. Further, on the basis of identified practices, a conceptual model of SCQM was developed. Findings The results presented a set of six critical factors each for TQM and SCM practices. Further, it was found that management support and commitment, customer focus, information and supplier partnership are the most common practices found in both TQM and SCM practices. The integration of TQM and SCM (SCQM) throughout the supply chain has the strongest impact on the organizational performance. Research limitations/implications The study used data from various research papers of reputed journals which considered the study of India’s manufacturing industry as well as other countries, which may not provide a clear picture. However, this can be overcome by applying the findings of this paper to collect data from Indian manufacturing industry in future studies. Practical implications Indian manufacturing industry can improve its competitive image through the synergy of TQM and SCM. The result of this paper will help in providing a greater understanding of identified TQM and SCM practices that will lead to the successful implementation of TQM and SCM strategies to enhance business performance in terms of the improved levels of customer service. Originality/value Much of the attention is given on TQM and SCM practices, and very few studies have been undertaken to integrate TQM and SCM practices. But as far as the authors know, there is no study undertaken to integrate TQM and SCM practices in India for the manufacturing class. Therefore, this study compares TQM and SCM practices and considers their integration and can be thus treated as filling a gap in the extant literature. Therefore, the findings of this review paper will contribute in future research.

scholarly journals Total Quality Management Practices on Employees’ Job Involvement in Nepalese Manufacturing Industry

Pravaha ◽  
2018 ◽  
Vol 24 (1) ◽  
pp. 18-30 ◽  
Author(s):  
Bhupindra Jung Basnet
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Manufacturing Industry ◽  
Management Practices ◽  
Job Involvement ◽  
Research Literature ◽  
Total Quality ◽  
Training And Education ◽  
Quality Management Practices ◽  
The Impact

The purpose of this paper is to examine the impact of total quality management practices on employees’ job involvement in Nepalese manufacturing industry. Structural questionnaire are used. Data was analyzed by employing correlation and sample regression analysis. The result of this study revealed that customer focus, training and education, teamwork, and organizational culture are positively associated with employees’ job involvement. This study contributes for advancing the TQM research literature to a better understanding of the association between TQM practices and employees’ job involvement within Nepalese manufacturing industry.Pravaha Vol. 24, No. 1, 2018, Page: 18-30

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