The co-evolution of supplier relationship quality and product quality in the U.S. auto industry: A cultural perspective

2017 ◽  
Vol 184 ◽  
pp. 245-255 ◽  
Author(s):  
Yi-Su Chen ◽  
Hung-Chung Su ◽  
Young K. Ro
Keyword(s):  
Product Quality ◽  
Relationship Quality ◽  
Auto Industry ◽  
Cultural Perspective ◽  
The U.S ◽  
Supplier Relationship

scholarly journals Relationship Quality and Innovation Capacity of Micro Enterprises: A Single Case Study in the Traditional Food Sector

2021 ◽  
Vol 3 (1) ◽  
pp. 25-33
Author(s):  
Alexander Joseph Ibnu Wibowo ◽  
Suherman Widjaja ◽  
Bernardinus Realino Yudianto
Keyword(s):  
Product Quality ◽  
Relationship Quality ◽  
Single Case ◽  
Traditional Food ◽  
Single Case Study ◽  
Marketing Theory ◽  
Knowledge And Skills ◽  
Innovation Capacity ◽  
Micro Enterprises

Purpose: This study aims to analyze the innovation capacity and relationship quality of micro-enterprises with its stakeholders. Design/Methodology/Approach: This is an exploratory and single-case study that uses an in-depth interview with the owner of one traditional food micro-enterprise (TFME) in Yogyakarta City (Daerah Istimewa Yogyakarta Province, Indonesia). Findings: The results determined that there are four types of relationships between a TFME and its stakeholders: supplier, internal, customer, and lateral partnerships. We further identify antecedents of relationship quality: opportunistic behavior, reputation, customer orientation, relationship orientation, conflicts, product quality, and knowledge and skills. The research further found that conflicts, relationship quality, product quality, knowledge and skills, and owner’s age can affect the innovation capacity of a TFME. Implications/Originality/Value: Theoretically, the findings provide support for the development of relationship marketing theory. Practically, this study is valuable for TFMEs to build relationship quality with stakeholders and innovation capacity.

Mitigating Choice Overload: An Experiment in the U.S. Beer Market

2018 ◽  
Vol 14 (01) ◽  
pp. 48-70 ◽  
Author(s):  
Trey Malone ◽  
Jayson L. Lusk
Keyword(s):  
Product Quality ◽  
Choice Overload ◽  
Negative Consequences ◽  
Search Cost ◽  
Market Interactions ◽  
The U.S ◽  
Jel Classifications

AbstractThis study tests the prevalence of choice overload (CO) in the U.S. beer market. We reveal that even if CO exists, sellers have mechanisms to reduce CO's negative consequences. The article describes the implementation of search cost-reducing private nudges (i.e., product quality scores and prominently listed specials) sellers commonly utilize to minimize CO's negative consequences. Our results suggest that, while CO exists for some buyers, it can be eliminated by market interactions on the part of the seller. (JEL Classifications: C93, D03, Q13)

scholarly journals Service Competition and Product Quality in the U.S. Automobile Industry

2016 ◽  
Vol 62 (7) ◽  
pp. 1860-1877 ◽  
Author(s):  
Jose A. Guajardo ◽  
Morris A. Cohen ◽  
Serguei Netessine
Keyword(s):  
Product Quality ◽  
Automobile Industry ◽  
Service Competition ◽  
The U.S

scholarly journals Links Between Adolescents’ Relationships With Peers, Parents, and Their Values in Three Cultural Contexts

2016 ◽  
Vol 38 (4) ◽  
pp. 451-474 ◽  
Author(s):  
Anni Tamm ◽  
Kairi Kasearu ◽  
Tiia Tulviste ◽  
Gisela Trommsdorff
Keyword(s):  
Relationship Quality ◽  
Peer Acceptance ◽  
Positive Association ◽  
Cultural Perspective ◽  
Cultural Contexts ◽  
Child Relationship ◽  
Individualism And Collectivism

The study examined associations among adolescents’ perceived mother-child and father-child relationship quality (intimacy, conflict, and admiration), perceived peer acceptance, and their values (individualism and collectivism) in a sample of 795 Estonian, German, and Russian 15-year-olds. Adolescents from the three cultural contexts differed in terms of their relationships with parents and peers but were similar in valuing both individualism and collectivism highly. Individualistic values were positively linked to adolescents’ peer acceptance in individualistic cultures, whereas collectivistic values of adolescents were positively associated with the quality of their relationships with parents in all cultures. Across cultures, maternal and paternal admiration showed the strongest positive association with peer acceptance of adolescents. Among Estonian adolescents, further associations emerged: higher levels of intimacy with fathers and conflict levels in both mother-child and father-child relationship were related to adolescents’ lower peer acceptance. The results are discussed from a social-cultural perspective.

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