The service volunteer - loyalty chain: an exploratory study of charitable not-for-profit service organizations

2004 ◽  
Vol 23 (2) ◽  
pp. 143-161 ◽  
Author(s):  
Priscilla S. Wisner ◽  
Anne Stringfellow ◽  
William E. Youngdahl ◽  
Lenore Parker
Keyword(s):  
Exploratory Study ◽  
Service Organizations ◽  
For Profit ◽  
Not For Profit ◽  
Service Volunteer

Are not-for-profits learning from for-profit-organizations? A look into governance

2014 ◽  
Vol 14 (1) ◽  
pp. 1-14 ◽  
Author(s):  
Ana M. Viader ◽  
Maritza I. Espina
Keyword(s):  
Service Sector ◽  
Resource Dependence ◽  
Service Organizations ◽  
Content Type ◽  
For Profit ◽  
Not For Profit ◽  
Governance Practices ◽  
Governance Models ◽  
Not For Profit Organizations ◽  
For Profit Organizations

Purpose – This paper aims to focus on governance theories and practice variables in Not-For-Profit Service Organizations. The research answers two questions: what the prevalent governance practices of Not-for-Profit Service Organizations (NPSO) are, and whether there is a crossover among NPSO governance practices and For-Profit-Organization theories in the literature. Design/methodology/approach – A questionnaire to the 285 organizations within the defined parameters obtained a 18 percent response. Data were collected regarding the boards' predominant roles in the organizations' governance activities, the top executives' predominant roles in the organizations' operations and their interrelationship with the boards, and the boards' most common meeting agenda topics. Findings – The findings prove that governance models in NPSO are mostly driven by Agency Theory (52 percent of the sample). Stewardship and Resource Dependence Theories also contribute to existing governance models (28 percent), while some of the organizations have developed Hybrid Models (20 percent) drawing from the various theories. Research limitations/implications – The limited number of organizations participating in the research does not allow a generalization. However the diversity of organization types and sizes within the scope do provide a panoramic view of the not-for-profit service sector. Practical implications – Having proved that there is a crossover of governance practices among For-Profit and Not-for Profit Organizations, this research opens the door to the evaluation of many other existing or potential crossovers in governance and other management elements. Originality/value – This research is novel in its approach to look for similarities rather than differences between For-Profit and Not-for-Profit Organizations. The approach allows both sectors to learn from each other and seek for fresh improvement alternatives.

A Cross-Sector Comparison of Motivation-Related Concepts in For-Profit and Not-For-Profit Service Organizations

2009 ◽  
Vol 40 (2) ◽  
pp. 296-317 ◽  
Author(s):  
Rein De Cooman ◽  
Sara De Gieter ◽  
Roland Pepermans ◽  
Marc Jegers
Keyword(s):  
Service Organizations ◽  
For Profit ◽  
Not For Profit

Technology Acceptance

2012 ◽  
pp. 113-124
Author(s):  
Geoffrey Greenfield ◽  
Fiona H. Rohde
Keyword(s):  
Service Delivery ◽  
Technology Acceptance ◽  
Exploratory Study ◽  
For Profit ◽  
The Past ◽  
Not For Profit ◽  
Technology Acceptance Models ◽  
Business Functions ◽  
Interest In Research

During the past decade there has been an increasing interest in research within Not-for-Profit (NFP) organisations. Research has indicated that there are a number of characteristics that make NFPs different from other organisations. This paper considers whether workers within the NFP sector have different attitudes to technology and whether such differences affect the measures used within technology acceptance models. An exploratory study of workers within two NFPs indicated that workers within the service delivery functions of NFPs have different attitudes to technology than workers within the standard business functions of a NFP organisation e.g., marketing. These attitudes affected their perceptions of the use of and ease of technology.

Technology Acceptance

2011 ◽  
Vol 2 (2) ◽  
pp. 26-36 ◽  
Author(s):  
Geoffrey Greenfield ◽  
Fiona H. Rohde
Keyword(s):  
Service Delivery ◽  
Technology Acceptance ◽  
Exploratory Study ◽  
For Profit ◽  
The Past ◽  
Not For Profit ◽  
Technology Acceptance Models ◽  
Business Functions ◽  
Interest In Research

During the past decade there has been an increasing interest in research within Not-for-Profit (NFP) organisations. Research has indicated that there are a number of characteristics that make NFPs different from other organisations. This paper considers whether workers within the NFP sector have different attitudes to technology and whether such differences affect the measures used within technology acceptance models. An exploratory study of workers within two NFPs indicated that workers within the service delivery functions of NFPs have different attitudes to technology than workers within the standard business functions of a NFP organisation e.g., marketing. These attitudes affected their perceptions of the use of and ease of technology.

scholarly journals The link between financial management, organizational capacity building and effectiveness in not-for-profit organizations: an exploratory study

2013 ◽  
Vol 11 (1) ◽  
pp. 632-636
Author(s):  
Ron Kluvers
Keyword(s):  
Social Services ◽  
Financial Management ◽  
Exploratory Study ◽  
Third Sector ◽  
Organizational Capacity ◽  
Management Skills ◽  
For Profit ◽  
The Third ◽  
Not For Profit ◽  
The Relationship

The third sector literature argues that organizational capacity is important for Not-For-Profit (NFP) organizations to achieve their missions. Financial management skills are important for the enhancement of effectiveness, accountability and viability of NFP organizations. While effectiveness is a contested concept its attainment is an important aspect of NFP management. This paper examines the relationship between financial management, the development of capacity and the encouragement of effectiveness. A survey of 67 NFP organizations affiliated with the Victorian Council of Social Services (VCOSS) was conducted and the findings establish a link between financial management and organizational capacity

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