scholarly journals Job Stress and Job Performance Among Employees in Public Sector in Istanbul: Examining the Moderating Role of Emotional Intelligence

2013 ◽  
Vol 75 ◽  
pp. 518-524 ◽  
Author(s):  
Uğur Yozgat ◽  
Serra Yurtkoru ◽  
Elif Bilginoğlu
2012 ◽  
Vol 97 (4) ◽  
pp. 890-900 ◽  
Author(s):  
Crystal I. C. Chien Farh ◽  
Myeong-Gu Seo ◽  
Paul E. Tesluk

2016 ◽  
Vol 11 (2) ◽  
pp. 69 ◽  
Author(s):  
Ivan Vratskikh ◽  
Ra'ed (Moh’dTaisir) Masa'deh ◽  
Musa Al-Lozi ◽  
Mahmoud Maqableh

<p class="NoSpacing1">Recent research findings are accumulating evidence that Emotional Intelligence (EI) is associated positively with important work manners. However, the research on Emotional Intelligence is mainly conducted in business field and in western countries; therefore there is a shortage of research on Emotional Intelligence in the context of public sector in Jordan. The aim of this study is to explore the influence of Emotional Intelligence on job performance and job satisfaction as well as the mediating role of job satisfaction on job performance among the administrative employees of the University of Jordan. The present study is based on Mayer and Salovey’s (2000) ability model of Emotional Intelligence. A sample consisted of 354 employees from the University of Jordan who completed self-report questionnaire. Structural equation modeling (SEM) was used in order to test the proposed hypotheses. The research found that Emotional Intelligence is positively correlated with job performance and job satisfaction. The findings of this study also confirm the mediatory role of job satisfaction in relationship between Emotional Intelligence and job performance. It is suggested that Emotional Intelligence can be used to predict job performance and job satisfaction, therefore the understanding of Emotional Intelligence theory and its applications can be promoted for managerial and human resource practices throughout public sector organizations.</p>


Author(s):  
Dr. Muhammad Idris ◽  
Muhammad Saqib Khan ◽  
Mati Ullah Khan

The job performance is vital phenomenon in the context of education sector as educational institutions might be able to obtain desired ranking only when the employees are motivated to show their best performance. There are many hindrances which are responsible to affect the employees’ performance and institutions wherein job stress is more critical. The stressed employees are not only burnout form their job but also effect their level of the performance. In this situation, “the role of emotional intelligence” is vital in determining the employees’ attitude to show their best performance. The data was collected from faculty member hailing from higher institutions and analyzed through statistical procedures to find answers of research questions. The results are significant and expected to be valuable to management of the higher institutions in revisiting their policies concerning the research issues under considerations. Some recommendations have also been extracted from the results of the study.


2021 ◽  
Vol 4 (1) ◽  
pp. 20-29
Author(s):  
Adra Rida Mahila ◽  
Rosaly Franksiska

During the Covid-19 pandemic, many governments require companies to promote a work from home policy. However, many occupations cannot be done at home, putting the employees at increased health risk and increasing job stress. The purpose of this study is to examine whether job stress negatively affects job performance. Furthermore, we also examine the moderating effect of Covid-19 information on the relationship between job stress and job performance. Our respondents are employees who work in manufacturing firms in Salatiga and still have to work from the office during the pandemic. The data were collected using an online questionnaire, and the total number of respondents is 105. Our analysis using moderated regression analysis founds that job stress negatively influences job performance. We also found that Covid-19 information moderates the relationship between job stress and job performance.


2020 ◽  
pp. 100-121
Author(s):  
Farah Naz Burki ◽  
Naimat U. Khan ◽  
Imran Saeed

The study examines the relationship between job stress and turnover intentions with the moderating role of emotional intelligence. The questionnaire survey is conducted with a sample of 153 employees of the banking sector in Pakistan. Two methods are used in this study to test the moderation effect i.e. Baron and Kenny’s (1986) technique and the Process method of Andrew F. Hayes (2013). The results show that job stress and turnover intentions are positively related to each other whereas emotional intelligence has no moderating role between them. Based on the findings, it is proposed that organizations should focus on making active policies towards stress management so that employees’ turnover intentions can be reduced ensuring an encouraging working environment.


2019 ◽  
Vol 5 (1) ◽  
pp. 11-22
Author(s):  
Atiq Ur Rahman ◽  
Fayaz Ali Shah ◽  
Shahid Jan

The objective of this research paper is to find out the relationship of Job Performance (JP) with Emotional Intelligence (EI) of Pharmaceutical Sales Representatives (PSRs) of various pharmaceutical companies operating in Khyber Pakhtunkhwa (Pakistan). Another objective of this research investigation is to check the moderating role of Supervisory Support (SS) in the EI-JP link. Data was collected from 400 PSRs of companies operating in Pakistan through convenience sampling technique. Structural equation model (SEM) was utilized for data analysis. The results of the study revealed that those PSRs having high EI had high performance. Furthermore, SS does not moderate the EI-JP link.


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