Factors influencing students’ satisfaction and its impact on their loyalty for the University: Case Study at The University of Jordan-Aqaba Branch

This study aimed to measure the impact of several antecedent factors on student’s satisfaction (i.e., academic aspects, non-academic aspects, program issues, reputation, access, quality of university facility, university location and social network services) and the mediator factor of students’ satisfactions' impact on student’s loyalty on the university of Jordan-Aqaba Brunch. Measurement tool was developed to examine the relationship between the study variables. The sample of 379 was used from the university of Jordan-Aqaba brunch students. Results indicated that academic aspects, non-academic aspects, reputation, university location and social network services impacted students' satisfaction directly. In the other hand, program issues, access and quality of university facility did not impact students' satisfaction. However, there was a positive impact of students' satisfaction on students' loyalty.

The Role of the Ministry of Youth in Protection Jordanian Youth from Extremist Ideology, from the perspective of students of the University of Jordan: دور وزارة الشباب في حماية الشباب الأردني من الفكر المتطرف من وجهة نظر طلبة الجامعة الأردنية

This study aimed at identifying the role of the Ministry of Youth in protecting Jordanian youth from extremist ideology from the perspective of the University of Jordan students. The researcher used, as a tool for the study, the descriptive survey- analytical approach, and the questionnaire, which consisted of (20) paragraphs distributed over 4 fields; The study sample consisted of (856) individuals from the University of Jordan students, (496) males and (360) females, and the results showed that the overall tool obtained a total average of (3.20) out of (5), meaning that the ministry’s role achieved a (medium) level at the level of fields; The social domain got the highest average (3.36), followed by the security domain with an average of (3.18), then the religious domain with an average of (3.14), and finally the intellectual domain with an average of (3.11), all with a rating of (medium), and the results did not show statistically significant differences at the level (α≤ 0.05) among the sample estimates for the role of the Ministry of Youth in protecting Jordanian youth from extremist ideology that is attributed to the gender variable in the intellectual and security field, while significant differences were found in the social and religious fields, in favor of male students. The results did not show differences according to the academic level variable in the social field, while they showed significant differences in the (religious, security, and intellectual) fields and in favor of doctoral students compared to other academic levels. In light of the results of the study, the researcher recommended the necessity of strengthening the role of the Ministry of Youth in protecting young people from extremist ideology and networking between the Ministry of Youth, the government and the private institutions and organizations to develop an integrated system to protect young people from extremist ideology, and building the capacities of workers to protect young people from extremist ideology. He also suggested preparing a similar study that includes all university students; at the level of the Hashemite Kingdom of Jordan.

Patients Satisfaction With The Dental Treatment Provided At The University of Jordan Students Clinics

Objectives: To assess patients' satisfaction with the dental care provided to them by the undergraduate students at Jordan University Hospital. Methods: The Dental Satisfaction Questionnaire (DSQ) developed by the RAND Corporation was used to measure patient satisfaction. The questionnaire was translated to Arabic the native language of the country and it consisted of 14 questions, which measure the overall satisfaction and the subscales of access, convenience & availability, continuity of treatment, and quality of dental care provided.Results: A total of 94 patients (58.5% female, 41.5% male) answered the DSQ, the Overall Dental Satisfaction Index (DSI) was found to be 86.2%, and there was no correlation between gender or age groups with the DSI (P<0.05). The lowest score (3.7/5) was given to the question about whether the school building and dental units being modern and well equipped. Conclusions: Patients who were treated at the student clinics at the University of Jordan, School of Dentistry were mostly satisfied about the treatment provided, the main cause for dissatisfaction was the clinics building that is very old and crowded, and the lack of modern dental units and equipment.

Organizational reputation within the Framework of Total Quality Management: the University of Jordan as a Model

This study aimed to identify the organizational reputation of the University of Jordan (a model) in the context of its application of total quality management. The study sample consisted of (350) faculty members at the University of Jordan. The study also used the (questionnaire) tool that it developed is collect data after verifying its validity and reliability. The results of the study showed that there is a high degree in the achievement of the University of Jordan for Total Quality Management, which was reflected on its reputation, and that there were significant statistically significant differences at the level (a &le; 0.05) in the university&rsquo;s reputation as a result of its application of the principles of total quality management, which was explained by the high standards of the organizational reputation variable, starting with In terms of (creativity/strength of financial position/quality of service/social responsibility), the criterion of attractiveness was the least effective. Among the recommendations that came: maintaining the application of total quality management in the University of Jordan more effectively with continuous development and improvement, and working on marketing the University of Jordan to further improve the image in the minds of beneficiaries (existing and new prospects).

Organizational reputation within the Framework of Total Quality Management: the University of Jordan as a Model

This study aimed to identify the organizational reputation of the University of Jordan (a model) in the context of its application of total quality management. The study sample consisted of (350) faculty members at the University of Jordan. The study also used the (questionnaire) tool that it developed is collect data after verifying its validity and reliability. The results of the study showed that there is a high degree in the achievement of the University of Jordan for Total Quality Management, which was reflected on its reputation, and that there were significant statistically significant differences at the level (a &le; 0.05) in the university&rsquo;s reputation as a result of its application of the principles of total quality management, which was explained by the high standards of the organizational reputation variable, starting with In terms of (creativity/strength of financial position/quality of service/social responsibility), the criterion of attractiveness was the least effective. Among the recommendations that came: maintaining the application of total quality management in the University of Jordan more effectively with continuous development and improvement, and working on marketing the University of Jordan to further improve the image in the minds of beneficiaries (existing and new prospects).

Subjective Assessment of Psychological Impact, Awareness, And The Online Learning Experience of Dental Students During The Total Lockdown After The Global COVID-19 Spread: University of Jordan

BackgroundThe aim of the present study was to assess the psychological impact and awareness of the spread of coronavirus pandemic (COVID-19) in Jordan among dental students at the University of Jordan, as well as assessing student attitudes toward dental learning during the lockdown period imposed by the government.MethodsThis study was conducted using a questionnaire that was electronically distributed to the largest possible number of Year 3, 4 and 5 dental students. 271 students participated in the survey (Year 3, n = 89, Year 4, n = 94, and Year 5, n = 88), with a response rate of 40.39%.ResultsResults indicated considerable psychological impact on dental students during the spread of the COVID-19 virus in Jordan, with a high degree of awareness among the students about COVID-19. Furthermore, there was positive feedback about the online learning experience of theoretical subjects but less so for practical and/or clinical subjects with a great deal of reluctance to resume their regular study, especially attendance of dental patient clinics.ConclusionResults of this study highlight the need for launching more awareness programs to reassure the dental students and to restore their confidence in the complete protective ability of the recommended precautions against the contraction of the disease.

Disagreement realizations in Arabic

This paper examines disagreement strategies employed by speakers of Jordanian Spoken Arabic (JSA) with a view to finding out whether variables like gender and social status affect the linguistic choices and disagreement strategies they employ. The subjects are 28 Jordanian Arabic-speaking students at the University of Jordan. The researchers analyze the students’ interactional recorded responses to a set of stimuli included in an oral (recorded) discourse completion task (ODCT) prepared for this purpose. The ODCT comprises six scenarios in which the respondent is requested to disagree with two peers, two higher-status interlocutors and two lower-status interlocutors. The findings show that male and female subjects’ disagreement strategies tend to be influenced by the topic under discussion rather than by the gender and status of their interlocutor. However, some topics are found to be more provocative to females than to males.