Mapping social innovation networks: Knowledge intensive social services as systems builders

In this critical review and social innovation narrative, we analyze the literature regarding Canadian law enforcement agencies’ approach to de-escalation and crisis intervention. Using an interdisciplinary approach, we consider how the skills and values of social work can be used to inform and train officers on essential skills such as de-escalation and conflict resolution. We look at the systemic barriers to bringing about change within Canadian police forces as the current culture continues to be influenced by colonization and law enforcement continues to value and endorse use of force over de-escalation. While services can benefit by applying an interdisciplinary lens when training officers, the factors that impede this union and collaboration are discussed and explored as police services are given immense discretion in how they train and respond to mental health crises. In conclusion, we examine the government’s role in perpetuating these issues.

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Public–private innovation networks and social innovation in the service economy

Social Innovation ◽

10.4324/9780203082874-22 ◽

2013 ◽

pp. 198-215

Keyword(s):

Social Innovation ◽

Innovation Networks ◽

Service Economy

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Social Innovation Networks: A New Approach to Social Design Education and Impact

Design Issues ◽

10.1162/desi_a_00486 ◽

2018 ◽

Vol 34 (2) ◽

pp. 64-76 ◽

Cited By ~ 3

Author(s):

Matthew W. Easterday ◽

Elizabeth M. Gerber ◽

Daniel G. Rees Lewis

Keyword(s):

Learning Communities ◽

Design Education ◽

Social Innovation ◽

Project Based Learning ◽

Innovation Networks ◽

Design Teams ◽

Social Design ◽

New Approach ◽

Support Teams ◽

Human Needs

We may be able to educate social designers who can design for human needs through social innovation networks (SINs). SINs engage in three interrelated activities of: supporting design teams' project-based learning, supporting the leadership in studio-based learning communities, and continuous network improvement. SINs face challenges in diffusing social design that might be overcome through networked coaching platforms that support teams' socially-regulated learning and leaders' studio orchestration. SINs offer way to spread design education across disciplines in any organization where design teams need to both innovate and learn.

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Maximizing the Role of Digital Social Innovation in Building the Future of Social Protection Systems

Perspectives for Digital Social Innovation to Reshape the European Welfare Systems - Emerging Communication: Studies in New Technologies and Practices in Communication ◽

10.3233/stpc200018 ◽

2021 ◽

Author(s):

Aurelio Fernández López

Keyword(s):

Social Services ◽

Social Protection ◽

Social Innovation ◽

Public Authorities ◽

Leading Role ◽

Protection Systems ◽

The Future ◽

Relevant Role ◽

Social Protection Systems

Social protection systems are in a major process of transformation. Solutions from the past are no longer valid, or at least valid without important adaptations, to address future adequacy, sustainability, and quality of social protections systems. Ageing, changes in the world of work and in the evolving aspirations of citizens will impact, even more than today, on the features of the welfare of the future. Supporting a social investment approach in the agenda of modernization to be pursued, which recognize the relevant role to be played by social innovation, will be a key aspect of the reforms that are needed. ICTs would help in ensuring cost effective services, reducing fragmentation, and favouring integrated social services. This will be, no doubt, a multi-faceted and complex process, but there are choices that can make a difference in maximizing the potential that ICT, s can bring: An adequate leading role of public authorities and institutions at different territorial levels; a full involvement of all relevant stakeholders in a framework of reinforced and changing relationships; and a strategic outcome-based approach, supported by evidence-outcomes will contribute to unleash this potential. This article analyses, based on relevant successful experiences, some of the major interactions involved in the development and translation of enabling-ICTs to the fulfilment of social policy objectives.

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Translocal empowerment in transformative social innovation networks

European Planning Studies ◽

10.1080/09654313.2019.1578339 ◽

2019 ◽

Vol 28 (5) ◽

pp. 955-977 ◽

Cited By ~ 6

Author(s):

Flor Avelino ◽

Adina Dumitru ◽

Carla Cipolla ◽

Iris Kunze ◽

Julia Wittmayer

Keyword(s):

Social Innovation ◽

Innovation Networks

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Striving for integrated services, a Dutch experience

Journal of Integrated Care ◽

10.1108/jica-09-2015-0039 ◽

2015 ◽

Vol 23 (6) ◽

pp. 327-335 ◽

Cited By ~ 2

Author(s):

Olivier van Noort ◽

Fredo Schotanus

Keyword(s):

Health Care ◽

Social Services ◽

Health Care Services ◽

Social Innovation ◽

Integrated Services ◽

Population Based ◽

Positive Energy ◽

Insurance Company ◽

Content Type ◽

Cooperative Process

Purpose – In an urban environment in The Netherlands, a municipality, a health insurance company and nine health care organisations try to integrate health care services and social services by means of a global, population-based budget for three areas with above the average costs. Against a background of changing circumstances and bureaucratic impediments, they try to reach an agreement on the contractual provisions before starting cooperation in everyday practice. The purpose of this paper is to describe and evaluate the cooperative process. Design/methodology/approach – The paper reflects the authors’ personal experiences and interpretation of the cooperative process. Findings – The participants experience was that the ideals they had started with faded when financial and juridical procedures dominated the discussions. In contrast with that, focusing on the population involved created positive energy and motivation. Practical implications – Uncertainties are part of social innovation and therefore, formal contracts will be incomplete. Trust building techniques and creating common values and culture are necessary ingredients for developing confidence that the cooperating parties will be able to cope with unforeseen developments or outcomes. Originality/value – The paper may contribute to the successful development of innovative agreements between purchasers and providers of health care and social care in order to achieve better integrated services without rising costs.

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Blueprints for the Future of Welfare Provision? Shared Features of Service Innovations across Europe

Social Policy and Society ◽

10.1017/s1474746414000074 ◽

2014 ◽

Vol 13 (3) ◽

pp. 423-432 ◽

Cited By ~ 7

Author(s):

Benjamin Ewert ◽

Adalbert Evers

Keyword(s):

Social Welfare ◽

Social Services ◽

Social Innovation ◽

Local Level ◽

The Social ◽

Social Innovations ◽

Research Findings ◽

The One ◽

Eu Project ◽

Welfare Reforms

This article discusses localised forms of social innovation in social services in relation to social policy and welfare issues. It draws upon research findings from the EU project ‘Welfare Innovations at the local Level in favour of Cohesion’ (WILCO), which takes in social innovations in twenty European cities. First, we argue why there is currently a significant gap between the debate on social innovation and the debate on social welfare reforms. Second, we present attempts that have been made to identify and interpret recurring approaches and instruments in the social innovations studied in relation to various dimensions of the debate on social welfare and services, such as the search for new ways of addressing users and citizens; the emphasis on new risks and related approaches to the issues of rights and responsibilities; and finally the concern with issues of governance. We argue that the features of the local innovations we identified may be significant for welfare systems at large, going beyond the introduction of special new items in special fields. However, the degree to which this will come about in reality will depend on building more bridges of shared understanding between concerns with social innovation on the one hand and welfare reforms on the other hand.

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Understandings of Social Innovation within the Danish Public Sector: A Literature Review

Administrative Sciences ◽

10.3390/admsci11020049 ◽

2021 ◽

Vol 11 (2) ◽

pp. 49

Author(s):

Ada Scupola ◽

Lars Fuglsang ◽

Faiz Gallouj ◽

Anne Vorre Hansen

Keyword(s):

Civil Society ◽

Public Sector ◽

Public Service ◽

Social Innovation ◽

Service Innovation ◽

Welfare States ◽

Innovation Networks ◽

Social Entrepreneurs ◽

Dependent Relationship ◽

Theoretical Perspectives

Social innovation is an emerging theme within innovation theory, and so is the concept of public service innovation networks for social innovation (PSINSIs). The purpose of this article is to explore how social innovation in Danish public services is conceptualised and enacted through the lenses of public service innovation networks for social innovation. To do this, a thorough integrative review of the literature dealing with the Danish context is conducted. The Danish context is interesting in order to investigate these network arrangements, firstly because they are not well understood in the context of the Nordic welfare states, which Denmark is part of, and then because municipalities and civil society have historically had a mutually dependent relationship in Denmark. The article highlights that social innovation is framed in several ways in the Danish public sector. In particular, the results show that the literature can be grouped according to four themes: (1) samskabelse (co-creation), (2) collaboration with civil society, (3) social entrepreneurs and social innovation and (4) public–private innovation partnerships. Moreover, the article presents and discusses a number of Danish empirical projects that may be understood through the lens of the PSINSI framework. Hence, the paper contributes with new theoretical perspectives, in addition to contributing to practice.

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A Conceptual Framework for the Evaluation of Social Agriculture: An Application to a Project Aimed at the Employability of Young People NEET

Sustainability ◽

10.3390/su13158608 ◽

2021 ◽

Vol 13 (15) ◽

pp. 8608

Author(s):

Antonio Baselice ◽

Maurizio Prosperi ◽

Antonio Lopolito

Keyword(s):

Rural Communities ◽

Social Services ◽

Social Inclusion ◽

Evaluation Method ◽

Social Innovation ◽

Public Support ◽

National Policy ◽

Non Profit ◽

Policy Objectives ◽

Evaluation Exercise

Agriculture can be a possible provider of social services of relevant importance for the whole society. In order to generate a valuable social service, a multi-actor approach is often applied, based on an active collaboration among public institutions, non-profit organizations, and private firms, and capable of generating multiple positive impacts. This new approach may both favorite agricultural diversification and enhance the quality of life of rural communities. However, in order to enable policymakers in motivating the public support to these types of initiatives, an evaluation method capable of disentangling the multiple benefits generated by social agricultural projects is required. In this paper, we adapted the evaluation method previously developed by the SIMRA consortium for Social Innovation initiatives, to a project aimed at the employability of NEETs in the south of Italy. A selection grid, framed by cross-referencing the national policy objectives of social agriculture and the criteria of eligibility adopted in public calls is proposed, to choose the suitable indicators for the evaluation. The evaluation experience allowed the measurement of 34 indicators of performance. The results prove that 12 indicators are positive, while 12 are moderate, and 10 are low and are mainly related to the enhancement of social inclusion. The evaluation exercise may be useful to disentangling the multiple outcomes generated by initiatives based on social innovation, which are highly based on intangible assets, and exert a positive effect on the internal cohesion and the engagement of the civil society.

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