scholarly journals Knowledge-based process management—an approach to handling adaptive workflow

2003 ◽  
Vol 16 (3) ◽  
pp. 149-160 ◽  
Author(s):  
P.W.H Chung ◽  
L Cheung ◽  
J Stader ◽  
P Jarvis ◽  
J Moore ◽  
...  
2011 ◽  
pp. 130-143
Author(s):  
Petter Gottschalk

In an outsourcing relationship, the vendor and its clients need to transfer knowledge on a continuous basis. Relevant approaches to outsourcing relationships from the knowledge management literature include intellectual capital management and business process management, as presented in this chapter. According to Quinn (1999), executives increasingly understand that outsourcing for short-term cost cutting does not yield nearly as much as outsourcing for longer-term knowledge-based system or strategic benefits such as greater intellectual depth and access, opportunity scanning, innovation, reliability, quality, value-added solutions, or worldwide outreach.


2011 ◽  
Vol 120 ◽  
pp. 456-459 ◽  
Author(s):  
Li Sun ◽  
Jian Min Fan ◽  
Zi Qin Ma ◽  
Xiu Lun Wang ◽  
Hao Tan ◽  
...  

Based on the philosophy of cloud computing and cloud manufacturing, cloud process management, a new intelligently network process management model, is proposed. And it is service-oriented, highly efficient, and knowledge-based. On the base of the study of contemporary process management, cloud computing, and cloud manufacturing, product life cycle-oriented cloud process management is researched with the survey of a large state-owned enterprise. The cloud process management is initially defined. The structure model of cloud process management is expounded. And the application mode of product life cycle-oriented cloud process management is initially put forward. These establish the foundation for further research.


Author(s):  
P. Gottschalk

In an outsourcing relationship, the vendor and its clients need to transfer knowledge on a continuous basis. Relevant approaches to outsourcing relationships from the knowledge management literature include intellectual capital management and business process management, as presented in this chapter. According to Quinn (1999), executives increasingly understand that outsourcing for short-term cost cutting does not yield nearly as much as outsourcing for longer-term knowledge-based system or strategic benefits such as greater intellectual depth and access, opportunity scanning, innovation, reliability, quality, value-added solutions, or worldwide outreach.


2015 ◽  
Vol 775 ◽  
pp. 474-478
Author(s):  
Jia Kun Sun ◽  
Hui Hui Qiu ◽  
Chao Ying Yang

Process planning is the key sector for automobile industry enterprises to shorten product development cycle. By studying the expression method of process information and standardized description method of process knowledge based on MBD, the process knowledge base is established with the uniform representation model as the core, on this basis, the knowledge embedding method oriented to process planning task, modeling method of process planning wizard and process planning navigation technology is studied, the maintenance and application platform of the process knowledge for the automobile industry is established, and integrated with the existing CAPP system, to realize the whole-process management of processes knowledge, so as to provide the support for the optimization and improvement of the manufacturing process.


Business Process Management Industry has evolved through various operating models in the last two decades and has delivered immense value to the organizations across the globe by optimizing cost and providing knowledge based services. This industry is now at the cusp of digital transformation where organizations are experimenting with automation to drive digital services for the customers to gain quantum leap in efficiency. Robotics Process Automation is the current disruptive technology that Business Process Management companies are experimenting with their current processes but are seeing mixed results due to people and process factors that are critical for the successful deployment of automation. Research methodology includes inputs from relevant literature and case studies from organizations who have experimented with automation and research conducted by industry think tanks. It carefully investigates people and process aspects that impact automation initiatives from deployment perspective. Literature findings are further corroborated with empirical evidences through a likert 5 point scale survey taken by Project Managers and Users of automation. Survey is statistically validated and results are analysed to ascertain which are the most impactful causes that affect automation initiative. This research paper is focused on People and Process specific automation challenges with suggested solutions for Business Process Management organizations that are currently experimenting with automation for the smoother transition into the organization’s digital transformation initiatives.


Author(s):  
Mirjana Pejic-Bach ◽  
Mislav Ante Omazic ◽  
Ana Aleksic ◽  
Jovana Zoroja

In the context of sustainability and long term survival, knowledge based decision making has been recognized as a significant factor. Its application in organizational settings specifically through knowledge management, process management, and decision making presents one of the core organizational capabilities. This chapter explores more deeply the synergy that occurs between the knowledge based decision making and its contribution to sustainability. The extent of knowledge based decision making application is evaluated, and its relation to the economic, social and environmental sustainability, in the multi case analysis of four Croatian firms from two service industries: telecommunications and insurance.


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