scholarly journals Financial abuse of older people by third parties in banking institutions: a qualitative exploration

2021 ◽  
pp. 1-22
Author(s):  
Amanda Phelan ◽  
Deirdre O'Donnell ◽  
Sandra McCarthy

Abstract Financial abuse is a significant form of elder maltreatment and is frequently ranked in the top two most common forms of abuse perpetration. Despite this, it is under-identified, under-reported and under-prosecuted. Financial institutions, such as banks, are important environments for identifying and responding to the financial abuse of older people. Traditionally, banks have not always been part of inter-sectorial responses to financial abuse, yet are important stakeholders. The aim of this study is to explore perceptions and experiences of financial abuse in five national banks. Data were collected from 20 bank managers and five members of the National Safeguarding Committee in the Republic of Ireland. Using thematic analysis, four themes were identified: defining a vulnerable adult; cases of financial abuse of vulnerable adults; case responses to financial abuse of vulnerable adults; and contextual issues. The data demonstrate the multiplicity of manifestations and the complexity of case investigation and management. Findings point to the need to enhance banks’ responses, through additional education and training, and promote integrated inter-sectorial collaboration. In addition, a change in societal beliefs is needed regarding financial entitlement, responding to ageism, public awareness of the consequences of financial decisions and types of financial abuse, as well as ensuring such crimes are addressed within the legal system.

2019 ◽  
Vol 3 (Supplement_1) ◽  
pp. S575-S575
Author(s):  
Amanda A Phelan ◽  
Deirdre O’Donnell ◽  
Sandra McCarthy

Abstract Financial abuse is a significant issue for older populations and was identified as that most common form of maltreatment in a 2010 Irish prevalence study (Naughton et al. 2010). This study examined how abuse was experienced and responded to by staff in five Irish banks. A mixed method approach was used: online survey (n=898) amd semi structured interviews (n=25) Findings from the survey data demonstrate that more than half of the respondents (66.5%) had previously suspected a customer to be experiencing some form of financial abuse. There was a high index of suspicion to the five scenarios presented to the staff. Findings from the interviews demonstrate the complexity and wide variations of case experiences of bank managers and the National Safeguarding Committee. These include being financially abused in the context of undue influence, scams, fraud and some cases described the naivety or potential naivety of some customers who may have capacity challenges, engage with strangers through social engineering scams, share PINs or open bank accounts without fully understanding the consequences. All staff had some experience of a suspicion of financial abuse in older people and employed various strategies to respond to their suspicions. We focused our recommendations in two areas: Bank level responses-inter-sectorial collaboration, education and training, a vulnerable adult champion, having a choice of banking methods of engagement, direct client communication and enhancements within the Central bank of Ireland. Macro level responses were increasing public awareness, raising the profile of financial abuse as a crime and enhancing safeguarding legislation


2018 ◽  
Vol 1 (1) ◽  
pp. 32-49
Author(s):  
Zulfi Diane Zaini

In order to avoid financial abuse, the customer made a special rule that prohibits banks to provide recorded information to anyone related to finance customers, deposits and its depositors except in certain cases mentioned explicitly in in the Banking Act. Based on such matters, the issues to be studied in this research is how the bank's efforts in maintaining the security of bank secrecy. Based on the research results revealed that public confidence on banking institutions to grow and thrive because in the presence of an element of the institution in the form of bank secrecy. Bank secrecy is everything related to finances and other things from the customer's bank in the ordinary course of banking should not be publicly disclosed to the public. The Banking Act Number 10 of Year 1998 has required the application of bank secrecy for the sake of maintaining public confidence in the banking institutions. But in practice it is still difficult to implement because there is no uniformity in the determination of categories including bank secrecy


2021 ◽  
Vol 99 ◽  
pp. 01037
Author(s):  
Alsu Kamaleeva ◽  
Suriya Gilmanshina

In the process of organizing chemistry education, it is important to understand that in the context of the introduction of the cognitive paradigm of education under the conditions of modern generating of chemical knowledge, the system of additional education as a universal form of development leads each student to a new, better state. Within the framework of a new approach to the organization of a purposeful process of teaching and upbringing by means of providing educational services by the implementation of additional educational programs, information and educational activities outside the main educational programs in the interests of students on the basis of the Kazan Federal University, author's electronic educational resources and digitized programs of additional education were developed and tested on the example of theoretical and experimental teaching at the Small Chemical Institute of the University. A survey of chemistry teachers working in schools in the city of Kazan or the Republic of Tatarstan, as well as graduates - future chemistry teachers showed that 97% of respondents use the possibilities of the system of additional chemistry education. The structure and logic of the implementation of the proposed programs expand the ability to use logical thinking operations in teaching, such as synthesis, analysis, analogy, comparison, generalization and systematization, and are aimed at forming students' understanding of a single chemical picture of the world, its materiality and the reasons for the diversity of the natural science world.


Author(s):  
Sekovska Blagica ◽  
Stefanovska Jovana

Change in environmental and socio-economic, emerging zoonotic diseases will be an increasing challenge for public health in Europe and in Macedonia also. The risks and consequences triggered by vector-borne diseases (VBD) for public health in Macedonia are just starting to emerge in public awareness. This is clearly shown by recent events such as spread of hemorrhagic fevers in Europe. The term “public health” in the scope of this chapter suggests re-conceptualization of public health by adapting the risk governance framework developed by the International Risk Governance Council (IRGC) for this purpose. The IRGC approach is distinguished from more classical risk governance approaches, inter alia, by an explicit inclusion of a systematic concern assessment. However, unfortunately, not all countries are adapted on this innovative public health model. This chapter shows results of a risk management study based on interview in depth with the officials regard public health risk, in frame of one health concept in the Republic of Macedonia.


2019 ◽  
Vol 48 (Supplement_3) ◽  
pp. iii17-iii65
Author(s):  
Sarah Donnelly

Abstract Background The continuing evolution of adult safeguarding legislation, policy and practice in relation to the abuse of vulnerable adults reflects a growing awareness of the nature and extent of such abuse in Ireland. The Adult Safeguarding Bill, 2017 represents a progressive step in safeguarding older people and vulnerable adults. The intention of the Bill is to put in place additional protections for adults, in particular, for those who may be unable to protect themselves, such as older people or those lacking capacity. Part 3 provides for mandatory reporting by specified/named persons/professionals. This paper sets out to critically analyse the concept of mandatory reporting within adult safeguarding using international comparators as case studies. Methods A rapid realist review of adult safeguarding reporting typologies and systems in five key jurisdictions: Australia, Canada, England, Northern Ireland and Scotland, were explored to answer the question: ‘what works, for whom and in what circumstances?’ [1] Results Jurisdictions differ as to who the mandated reporters are, the scope and powers of mandatory reporting, and the types of abuse subject to reporting. Of significance is that the debate on mandatory reporting has increasingly focused on institutional settings, rather than more broadly across services. Key concepts identified are those of protection, empowerment and proportionality. Adult safeguarding legislation must therefore ensure that interventionist and compulsory measures to protect do not excessively restrict the rights of the individual. Conclusion Mandatory reporting may offer professionals increased powers to prevent and reduce the abuse of adults and older people, but this could also change the dynamic of relationships within families, and between families and professionals. Ultimately, the success of any legal approach will rest with professional judgment in balancing autonomy with protection.


2014 ◽  
Vol 71 (1) ◽  
pp. 90-99 ◽  
Author(s):  
Susan Waterworth ◽  
Merryn Gott ◽  
Deborah Raphael ◽  
John Parsons ◽  
Bruce Arroll

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