Simple Kindness Can Go a Long Way

2008 ◽  
Vol 39 (1) ◽  
pp. 59-69 ◽  
Author(s):  
Susan M. Andersen ◽  
S. Adil Saribay ◽  
Jennifer S. Thorpe

Abstract. This paper reviews literature on relationships and draws a link to social identity using an integrative model that has implications for cooperative behavior within and between groups, and for establishing cultures of peace. For example, the group-value model suggests that how communications are delivered (e.g., through conveying respect) matters for cooperation and acceptance of group decisions. Extending this, and based on research on relationships, our integrative model points to the importance of conveying interpersonal warmth and kindness for facilitating pursuit of shared aims among people from different groups/backgrounds. We consider the implications of this for peaceful resolution of conflict.

2003 ◽  
Vol 7 (4) ◽  
pp. 349-361 ◽  
Author(s):  
Tom R. Tyler ◽  
Steven L. Blader

The group engagement model expands the insights of the group-value model of procedural justice and the relational model of authority into an explanation for why procedural justice shapes cooperation in groups, organizations, and societies. It hypothesizes that procedures are important because they shape people's social identity within groups, and social identity in turn influences attitudes, values, and behaviors. The model further hypothesizes that resource judgments exercise their influence indirectly by shaping social identity. This social identity mediation hypothesis explains why people focus on procedural justice, and in particular on procedural elements related to the quality of their interpersonal treatment, because those elements carry the most social identity-relevant information. In this article, we review several key insights of the group engagement model, relate these insights to important trends in psychological research on justice, and discuss implications of the model for the future of procedural justice research.


2018 ◽  
Vol 47 (5) ◽  
pp. 1133-1151 ◽  
Author(s):  
Ghulam Ali Arain ◽  
Sehrish Bukhari ◽  
Imran Hameed ◽  
Delphine M. Lacaze ◽  
Zahara Bukhari

Purpose The purpose of this paper is to examine the direct and conditional indirect effects of employees’ perception of psychological contract fulfillment on their positive voice, i.e., promotive voice and prohibitive voice, through the integrated framework of the social exchange theory and the group value model. Design/methodology/approach Using a two-source data collection from the employee and supervisor, cross-sectional data were collected from 234 participants working in one of the leading non-profit organizations in Pakistan. After initial data screening, a confirmatory factor analysis was conducted to test for the factorial validity of the employed measures with AMOS. The hypothesized relationships were tested in regression analysis with Statistical Package for the Social Sciences. Findings The results of this study supported the integration of the social exchange theory with the group value model in explaining the direct and indirect positive effects of employees’ perception of psychological contract fulfillment on their promotive and prohibitive voices through the mediation of organizational identification (OID). Furthermore, it was also recorded that the indirect effect was conditional on the employees’ perception of the relative psychological contract fulfillment which significantly moderated the direct relationship between psychological contract fulfillment and OID. However, no such effect was recorded for the moderating effect of power distance orientation between OID and the both voices. Originality/value In addressing the recently published research calls, this study broadens the horizon of existing research on psychological contract and employee positive voice by investigating the mediating and the moderating factors that influence this relationship.


2005 ◽  
Vol 27 (1) ◽  
Author(s):  
Hans Bernhard Schmid

AbstractIn this paper it is argued that a) altruism is an inadequate label for human cooperative behavior, and b) an adequate account of cooperation has to depart from the standard economic model of human behavior by taking note of the agents’ capacity to see themselves and act as team-members. Contrary to what Fehr et al. seem to think, the main problem of the conceptual limitations of the standard model is not so much the assumption of selfishness but rather the atomistic conception of the individual. A much-neglected question of the theory of cooperation is how the agent's social identity is determined, i.e. how individuals come to think of themselves and act as members of a group. Considering as an example one of Fehr et al.’s third party punishment experiments, I shall argue that the agents' identities (and thus the result of the experiment) are strongly influenced by the way the experiment is presented to the participants, especially by the collectivity-related vocabulary used in the instructions.


1996 ◽  
Vol 17 (1) ◽  
Author(s):  
Jo-Anne Wemmers

ZusammenfassungNach Lind und Tyler sind Urteile über Verfahrensgerechtigkeit normativ. Beide entwickelten das Gruppenwerte- oder Beziehungsmodell zur Erklärung, wie Urteile über Verfahrensgerechtigkeit zustandekommen. Dieses Modell ersetzt das traditionelle Eigenwohlmodell, das seinen Ursprung im Werk von Thibaut und Walker hat. Der Beitrag präsentiert Forschungen zur Bedeutung von Verfahrensgerechtigkeit für niederländische Verbrechensopfer. Nach kritischer Diskussion beider Modelle der Verfahrensgerechtigkeit wird ein neues Modell entwickelt und mit Hilfe eines Strukturgleichungsmodells getestet. Zugrundegelegt wird ein Datensatz von 429 Interviews mit Verbrechensopfern über ihre Erfahrungen mit der Polizei und einer von 277 Interviews mit Opfern über ihre Erfahrungen mit der Staatsanwaltschaft. Obwohl das resultierende Modell von dem Linds und Tylers abweicht, unterstützen die Ergebnisse die Annahme Linds und Tylers, daß Bewertungen der Verfahrensgerechtigkeit normativ und nicht instrumental sind. Verbrechensopfer sorgen sich besonders um eine ihre persönliche Würde wahrende und respektvolle Behandlung und sind nicht interessiert, den Ausgang ihres Falles zu beeinflussen.


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