Credit Card Applications Pending – Who are Our Best Prospect Cardholders? Improved Decisions through Business Analytics and Business Intelligence

2018 ◽  
Vol 8 (1) ◽  
pp. 29-44
Author(s):  
Jongsawas Chongwatpol

This case is designed to illustrate how to utilize the business intelligence framework and business analytics to make proper decisions in the turbulent and competitive business environment. The case started when Jong, the junior vice president in the modeling and analyst department of ABC Bank of Thailand, and his team were drafting a proposal presentation on the new credit card approval processes. Jong believed that it was time to overhaul credit card application processes by employing more sophisticated analytical techniques to analyze customer and credit card data. ABC- Premier Card, the bank's most popular card offering, would be a serendipitous test case in which to further develop the idea about improvements in approving credit card applications. Currently, there were 5 ABC- Premier card applications pending for decision in the house file. Tightening the credit approval process was one of the important strategies for the bank to potentially avoid an increase of risky customers. However, overly strict declinations of credit card applications might alienate potential customers and causing the bank to forego profitable lending opportunities. Taking the ABC- Premier card applications as a testing scenario, Jong and his team had to come up with a new method to evaluate each credit card applicant. They could approve all of them instantly, approve some of them, or even decline all of them. Consequently, Jong hoped that this proposed credit card approval method would improve the bank's policy decision to optimally balance both risky and profitable customers in the long run.

Author(s):  
Jorge Luis Fernandez ◽  
Juan Edel Gutierrez ◽  
Luis A. Castro ◽  
Luis-Felipe Rodríguez

Entrepreneurs in Mexico start their businesses out of need, based on good ideas or to accomplish a “dream”. Nonetheless, starting out a business is not an easy task. Usually, business owners lack either professional background or financial knowledge, and focus only on keeping the business afloat, while trying to obtain profits. Business Intelligence and Analytics serve a great purpose in the growth of any company, but it is usually left out or ignored by small or medium enterprises, due to a lack of knowledge or because owners do not consider it necessary for a mid to long term plan. In the long run, businesses usually fail to achieve profit or cannot continue, and end up not knowing what went wrong. The information that a business generates could serve as a starting point for good and solid decision making, but the culture that dominates small and medium enterprises on any industry leaves important information unrecorded or unattended, forcing them to work based only on trial and error.


2016 ◽  
Vol 7 (1) ◽  
pp. 25-44 ◽  
Author(s):  
Saeed Rouhani ◽  
Sogol Rabiee Savoji

In today's rapidly-changing business environment, the need for useful business analytics is vital for organizations, not only to succeed, but also to survive. Traditional enterprise systems have disabilities to meet the expectations of organizational decision makers in the competitive area. In this regard, it is necessary to evaluate the success of BI tools in organizations, and there is a need to provide a model for this assessment. Hence, in this study, a model for assessing the success of business intelligence is presented by identifying and introducing the most important and effective factors in evaluating the success of BI tools. This study is an applied study in terms of purpose and a survey-descriptive, empirical study in terms of methodology. According to statistical methods, importance of the success factors was evaluated and the results show that 24 factors were identified consequential in research model based on four areas such as organizational memory, information integration, knowledge creation, and presentation.


2020 ◽  
Author(s):  
Nora Azureen Abdul Rahman

Institute for Management and Business Research (IMBRe) Universiti Utara Malaysia is pleased to present this book, which contains a compilation of management and business case studies. The cases in the book are meant for teaching and learning and could be used at both undergraduate and postgraduate levels.Specifically, the first case about Damai Industries Sdn Bhd requires students to apply their knowledge of how to manage a business with respect to corporate governance, marketing, financial management and strategic management in order to sustain the business in the long run. The second case study, which is about the credit challenge faced by Mesra Motel, requires students to apply their knowledge of banking and financial management to come up with capital-raising strategies to ensure that the hotel project runs smoothly. The third case about Credit Card Usage, requires students to apply their knowledge of personal finance, credit management and bank management to reduce financial problems due to mismanagement of credit cards. The fourth case about Classy Tech Machinery Sdn Bhd requires students to apply their knowledge of insurance concepts and principles, such as insurance contracts and claims, in making decisions on the liabilities of the company.The fifth case about 5Ds Enterprise requires students to apply their knowledge of human resource management with regards to recruitment, development and management to come up with strategies to retain the companys workforce. The sixth and last case is about Persuasive Communication. It requires students to apply their knowledge of how to communicate effectively to ensure that ideas, information, knowledge and values reached the target audience.


Controlling ◽  
2016 ◽  
Vol 28 (8-9) ◽  
pp. 458-464 ◽  
Author(s):  
Julian Ereth ◽  
Hans-Georg Kemper

Think India ◽  
2016 ◽  
Vol 19 (1) ◽  
pp. 35-41
Author(s):  
Sreekumar Ray

Ethics in Business are keywords in any business environment which are lacking in most of the cases. In a broad sense ethics means not to cheat others and to do the business in an honest way, to abide by the rules and regulations of the soil, and above all to keep the morale high so that the business can grow to a new height in long run. Unfair means and unethical business practices to earn money quickly are often fraught with the danger of losing the business permanently or losing the goodwill and respect of society. West Bengal has got bad reputation for industrial growth and fake chit funds and it has been named as ponzy capital of India by many as 72 out of 86 fake chit funds are in the state of West Bengal (as per the Report of Ministry of Corporate Affairs, Govt. of India). On the other hand the micro finance company Bandhan which has got Banking license last year (set up in 2001 in West Bengal) and Eins Edutech the company which was originally incorporated on March 9, 1983, as Ganpat Udyog in West Bengal are worth mentioning and at ease one can feel proud of them. As on 17th April, 2015 the latter company has got market capital of Rs.700 crore with its fixed assets, as per its balance sheet, as only two cell phones and one printer. As per monthly status of Bandhan in February 2015 it has 2,022 branches, 63,66,269 borrowers, 15,956 staff, loan disbursed for the month Rs.1,572 crores, and loan outstanding Rs.8,908 crores. Under such situation, this study focuses on the ethical business environment prevailing in West Bengal and the strategies adopted by them.


Author(s):  
Tamotsu Murakami ◽  
Tomoyuki Koyanagi

In the present competitive business environment, designers and engineers need to come up with creative, innovative and valuable design ideas. In engineering design, the function (F), behavior (B) and structure (S) of a product are discussed using design theory and methodology. On the other hand, the concept of user experience (UX) is becoming important in product design. In this paper, we first discuss the relationship among F, B, S, UX and the value of a product. Then we propose a delta design map as a framework for a systematic method and computational tool for design ideation support. A delta design map does not describe F, B, S and UX for design examples but describes their differences (delta) between design examples. This approach makes the descriptions efficient and gives clear criteria on what needs to be described and what need not be described. By preparing a delta design map, we can systematically and exhaustively analyze the potential similarity among all design examples from the viewpoint of F, B, S and UX and obtain triggers for ideation. The results of a simple trial of the proposed method are presented and discussed in this paper.


2021 ◽  
Vol 2021 ◽  
pp. 1-11
Author(s):  
Debao Hu ◽  
Zhengkai Liu ◽  
Jing Zhao

In this paper, we discuss the effects of intellectual property rights (IPRs) on FDI and indigenous innovation and the overall effects of IPR on the Southern and Northern countries. Our model predicts that tighter IPR is good for FDI and indigenous innovation; however, the effects vary according to the initial resource endowment such as skill level and absorptive capacity. By a game theory model, we also find that tighter IPR benefits both sides if the innovation is the common knowledge to both players, and it improves indigenous innovation and welfare in a short term, but they will emerge in the long run. We also discuss the further direction to an empirical study. Finally, we make the following conclusion: IPR is part of business environment, and tighter IPR in progress is good for boosting welfare of both sides. It is time to build a better environment for IPR, but the cost of patent enforcement policy and the trade barrier must be taken into account.


2020 ◽  
Vol 4 (2) ◽  
pp. 11-23
Author(s):  
Violeta Domanović ◽  
Jasmina Bogićević ◽  
Bojan Krstić

Contemporary business environment imposes new business rules. The maximization of profit and shareholder value cannot be the only aim of an enterprise. Instead, enterprises are forced to maximize value of all stakeholders in order to survive in the long run. The issue of sustainability has become of crucial significance, and especially measurement and reporting on sustainability, as well as, its effects on financial performances, as still dominant ones in the contemporary business performance measurement models. Hence, the subject of the research is the enterprise sustainability in the contemporary business environment. The aim of the research is to stress the role and the significance of the sustainability in the process of improving the enterprise efficiency. The research results show that the enterprise sustainability has the positive implications on the business performances in the long run, as well as on the welfare of all stakeholders. In order to be more transparent, it is desirable for enterprises to create the sustainability report, in the integration with the traditional business report, which would give the complete overview of enterprise efficiency.


2021 ◽  
Author(s):  
◽  
Ria van den Berg

<p>Business Intelligence has become a powerful business tool that describes the business environment, the organisation, its situation in terms of markets, customers, competitors and its financial situation. The objective of BI is to increase the overall performance of the organisation through an informed decision making process. This research study objective is to identify the organisational factors that will increase the likeliness of BI adoption by small-to-medium enterprises (SME’s) in New Zealand. Existing research studies however, focus predominantly on the challenges and benefits of BI technologies adoption. Importantly this study do not define BI as purely a technology but defines it as methods, processes and technology that work together to gain intelligent insight from business information. The organisational factors identified that formed the hypotheses of the research model included data management, organisation culture and organisation motivation. These factors were identified through factor analysis that included technology adoption models and existing research studies specifically related to SME BI and technology adoption. The outcome of the research has identified that only organisation motivation in the context of competitiveness and perception of BI’s value and benefits can significantly influence the likeliness of BI adoption. New Zealand SME’s form the backbone of the country’s economy and also operate in extreme competitive niche markets. The adoption of BI practice and the use of information as a strategic resource will enable SME’s to be more innovative and competitive.</p>


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