scholarly journals Group performance and collaborative technology: a longitudinal and multilevel analysis of information quality, contribution equity, and members' satisfaction in computer‐mediated groups

2004 ◽  
Vol 71 (3) ◽  
pp. 352-372 ◽  
Author(s):  
Andrew J. Flanagin ◽  
Hee Sun Park ◽  
David R. Seibold
Keyword(s):  
Multilevel Analysis ◽  
Information Quality ◽  
Group Performance ◽  
Collaborative Technology ◽  
Computer Mediated

scholarly journals What the differences in conflict between online and face-to-face work groups mean for hybrid groups: A state-of-the-art review

2020 ◽  
Vol 8 ◽  
pp. 51-77
Author(s):  
Jessica Kahlow ◽  
Hanna Klecka ◽  
Erin Ruppel
Keyword(s):  
Group Performance ◽  
Work Groups ◽  
Leadership Behaviors ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Online Groups ◽  
Face To Face ◽  
Computer Mediated ◽  
Performance Satisfaction ◽  
Task Oriented

Conflict has been a topic widely studied in communication and management studies literature. How groups handle conflict can affect group performance, satisfaction, and commitment (Martínez-Moreno, González-Navarro, Zornoza, & Ripoll, 2009; Pazos, 2012; Staples & Webster, 2007; Workman, 2007). Much of this literature focuses on online, task-oriented work groups, and how these groups differ from face-to-face (F2F) groups. However, hybrid groups (i.e., those that work both F2F and online) are increasingly common. To better understand conflict in hybrid groups, we review 68 articles regarding online, hybrid, and F2F groups that highlight the differences between F2F and online groups and consider what these differences mean for hybrid groups. In doing so, we identify several emergent themes related to how conflict is managed in online and hybrid groups. The literature suggests that there are many benefits to online and hybrid groups, such as the ability to assemble more diverse teams and work asynchronously, but that conflict is also more common in online than F2F groups. Strong norms and leadership behaviors that encourage trust and cohesion appear to reduce conflict and its effects on group performance and decision making, especially in online groups. These findings suggest that in hybrid groups, F2F meetings might be used to quickly establish group norms, trust, and cohesion, which can then improve online group interactions. However, more research is needed to understand how conflict occurs and is managed in hybrid groups. Future communication research should focus on examining conflict management in hybrid groups using computer-mediated communication perspectives.

scholarly journals The Achilles' heel hypothesis: misinformed keystone individuals impair collective learning and reduce group success

2016 ◽  
Vol 283 (1823) ◽  
pp. 20152888 ◽  
Author(s):  
Jonathan N. Pruitt ◽  
Colin M. Wright ◽  
Carl N. Keiser ◽  
Alex E. DeMarco ◽  
Matthew M. Grobis ◽  
...  
Keyword(s):  
Information Quality ◽  
Group Performance ◽  
Collective Learning ◽  
Accurate Information ◽  
Inaccurate Information ◽  
Proper Functioning ◽  
Trained Individual ◽  
Group Success ◽  
Keystone Individual ◽  
Animal Societies

Many animal societies rely on highly influential keystone individuals for proper functioning. When information quality is important for group success, such keystone individuals have the potential to diminish group performance if they possess inaccurate information. Here, we test whether information quality (accurate or inaccurate) influences collective outcomes when keystone individuals are the first to acquire it. We trained keystone or generic individuals to attack or avoid novel stimuli and implanted these trained individuals within groups of naive colony-mates. We subsequently tracked how quickly groups learned about their environment in situations that matched (accurate information) or mismatched (inaccurate information) the training of the trained individual. We found that colonies with just one accurately informed individual were quicker to learn to attack a novel prey stimulus than colonies with no informed individuals. However, this effect was no more pronounced when the informed individual was a keystone individual. In contrast, keystones with inaccurate information had larger effects than generic individuals with identical information: groups containing keystones with inaccurate information took longer to learn to attack/avoid prey/predator stimuli and gained less weight than groups harbouring generic individuals with identical information. Our results convey that misinformed keystone individuals can become points of vulnerability for their societies.

Communication and Group Performance

2011 ◽  
pp. 38-57
Author(s):  
Shu-Chu Sarrina Li ◽  
Lin-Mei Huang ◽  
Yi-Ching Liu
Keyword(s):  
Group Performance ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Functional Theory ◽  
Communication Course ◽  
Face To Face ◽  
Capacity Theory ◽  
Group Outcomes ◽  
Computer Mediated ◽  
Negative Effect

This study applied functional theory and media-capacity theory to compare face-to-face (FTF) groups with computer-mediated communication (CMC) groups in terms of their group communication and group performance. This study used a field experiment that was integrated into two classes of a communication course at a private university in northern Taiwan, in which 21 groups of 4 to 6 members worked on final group projects. The researchers randomly assigned one class, which had 11 groups (60 persons), to perform the task via CMC, and the other class, which had 10 groups (49 persons), to perform the task via FTF communication. The findings of this study in general support the functional theory and the media-capacity theory. However, some findings are not congruent with those of past studies. For example, previous studies have indicated that the function of criteria establishment was a significant predictor of group performance, while this study found this function to have no effect on the group outcomes. Furthermore, past studies found that the function of social talk had a negative effect on group performance, but this study discovered this function to have a positive effect on group outcomes.

How Socially Relevant Visual Characteristics of Avatars Influence Impression Formation

2010 ◽  
Vol 22 (1) ◽  
pp. 37-43 ◽  
Author(s):  
David Weibel ◽  
Daniel Stricker ◽  
Bartholomäus Wissmath ◽  
Fred W. Mast
Keyword(s):  
Impression Formation ◽  
Pupil Size ◽  
Conscious Perception ◽  
Viewing Angle ◽  
Frontal View ◽  
Computer Mediated ◽  
First Impression ◽  
Visual Characteristics ◽  
Socially Relevant ◽  
Blink Frequency

Like in the real world, the first impression a person leaves in a computer-mediated environment depends on his or her online appearance. The present study manipulates an avatar’s pupil size, eyeblink frequency, and the viewing angle to investigate whether nonverbal visual characteristics are responsible for the impression made. We assessed how participants (N = 56) evaluate these avatars in terms of different attributes. The findings show that avatars with large pupils and slow eye blink frequency are perceived as more sociable and more attractive. Compared to avatars seen in full frontal view or from above, avatars seen from below were rated as most sociable, self-confident, and attractive. Moreover, avatars’ pupil size and eyeblink frequency escape the viewer’s conscious perception but still influence how people evaluate them. The findings have wide-ranging applied implications for avatar design.

Simultaneous multilevel analysis.

1994 ◽  
Vol 49 (2) ◽  
pp. 144-145 ◽  
Author(s):  
Alex B. Caldwell
Keyword(s):  
Multilevel Analysis
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