Creating the Perfect Merger: Business Goals and IT Process Management

2000 ◽  
Vol 17 (1) ◽  
pp. 13-18
Author(s):  
Ann R. Roberts ◽  
John M. Smith
Author(s):  
Mingzhong Wang ◽  
Jinjun Chen ◽  
Kotagiri Ramamohanarao ◽  
Amy Unruh

This chapter proposes a multiple-step backtracking mechanism to maintain a tradeoff between replanning and rigid backtracking for exception handling and recovery, thus enabling business process management (BPM) systems to operate robustly even in complex and dynamic environments. The concept of BDI (belief, desire and intention) agent is applied to model and construct the BPM system to inherit its advantages of adaptability and flexibility. Then, the flexible backtracking approach is introduced by utilizing the beneficial features of event-driven and means-end reasoning of BDI agents. Finally, we incorporate open nested transaction model to encapsulate plan execution and backtracking to gain the system level support of concurrency control and automatic recovery. With the ability of reasoning about task characteristics, our approach enables the system to find and commence a suitable plan prior to or in parallel with a compensation process when a failure occurs. This kind of computing allows us to achieve business goals efficiently in the presence of exceptions and failures.


2011 ◽  
pp. 1081-1098
Author(s):  
Mingzhong Wang ◽  
Jinjun Chen ◽  
Kotagiri Ramamohanarao ◽  
Amy Unruh

This chapter proposes a multiple-step backtracking mechanism to maintain a tradeoff between replanning and rigid backtracking for exception handling and recovery, thus enabling business process management (BPM) systems to operate robustly even in complex and dynamic environments. The concept of BDI (belief, desire and intention) agent is applied to model and construct the BPM system to inherit its advantages of adaptability and flexibility. Then, the flexible backtracking approach is introduced by utilizing the beneficial features of event-driven and means-end reasoning of BDI agents. Finally, we incorporate open nested transaction model to encapsulate plan execution and backtracking to gain the system level support of concurrency control and automatic recovery. With the ability of reasoning about task characteristics, our approach enables the system to find and commence a suitable plan prior to or in parallel with a compensation process when a failure occurs. This kind of computing allows us to achieve business goals efficiently in the presence of exceptions and failures.


Author(s):  
Javier Fabra ◽  
Valeria de Castro ◽  
Verónica Andrea Bollati ◽  
Pedro Álvarez ◽  
Esperanza Marcos

The business goals of an enterprise process are traced to business process models with the aim of being carried out during the execution stage. The automatic translation from these models to fully executable code that can be simulated and round-trip engineered is still an open challenge in the Business Process Management field. Model-driven Engineering has proposed a set of methodologies to solve the existing gap between business analysts and software developers, but the expected results have not been reached yet. In order to rise to this challenge, in this chapter the authors propose a solution based on the integration of three previous proposals: SOD-M, DENEB, and MeTAGeM. On the one hand, SOD-M is a model-driven method for the development of service-oriented systems. Business analysts can use SOD-M to transform their business goals into composition service models, a type of model that represents business processes. On the other hand, DENEB is a platform for the development and execution of flexible business processes, represented by means of workflow models. The authors' approach focuses on the automatic transformation of SOD-M models to DENEB workflow models, resulting in a business process that is coded by a class of high-level Petri-nets, and it is directly executable in DENEB. The model transformation process has been automated using the MeTAGeM tool, which automatically generates the set of ATL rules required to transform SOD-M models to DENEB workflows. Finally, the integration of the three proposals has been illustrated by means of a real system related to the management of medical images.


Author(s):  
Massimiliano de Leoni ◽  
Paolo Felli ◽  
Marco Montali

AbstractThe operational backbone of modern organizations is the target of business process management, where business process models are produced to describe how the organization should react to events and coordinate the execution of activities so as to satisfy its business goals. At the same time, operational decisions are made by considering internal and external contextual factors, according to decision models that are typically based on declarative, rule-based specifications that describe how input configurations correspond to output results. The increasing importance and maturity of these two intertwined dimensions, those of processes and decisions, have led to a wide range of data-aware models and associated methodologies, such as BPMN for processes and DMN for operational decisions. While it is important to analyze these two aspects independently, it has been pointed out by several authors that it is also crucial to analyze them in combination. In this paper, we provide a native, formal definition of DBPMN models, namely data-aware and decision-aware processes that build on BPMN and DMN S-FEEL, illustrating their use and giving their formal execution semantics via an encoding into Data Petri nets (DPNs). By exploiting this encoding, we then build on previous work in which we lifted the classical notion of soundness of processes to this richer, data-aware setting, and show how the abstraction and verification techniques that were devised for DPNs can be directly used for DBPMN models. This paves the way towards even richer forms of analysis, beyond that of assessing soundness, that are based on the same technique.


2021 ◽  
pp. 204388692110223
Author(s):  
Markus Böhm ◽  
Julian Rott ◽  
Julia Eggers ◽  
Philipp Grindemann ◽  
Janina Nakladal ◽  
...  

Process mining is a big data technology, which focuses on the discovery, monitoring, and improvement of business processes, based on real data from information systems. This teaching case describes the objectives of a German airline as it introduces process mining and discusses current and future value potentials of this technology. The case is particularly useful for executive MBA courses on Strategy (the value of IT investments) or master’s-level courses on Business Process Management. This case has three main learning objectives. First, students will evaluate the capabilities of different (technological) approaches to reaching the airline’s business goals and will make a justified decision on the feasibility of implementing process mining. Second, students will analyze the airline’s approach to implementing process mining and the challenges along the way. They will derive lessons learned and discuss approaches to solving challenges. Third, students will evaluate the value potentials of process mining. This will enable the students to make well-informed decisions on technology investments and to discover how these decisions can contribute to business goals. The case is designed to be taught in two formats. In a 90-min lecture, students need to prepare short assignments for classroom discussions. In a 180-min lecture, the assignments are included as group work during the lecture, but they require the students to read the case before class. Teaching Notes, including videos and additional study material to support group work, are available to eligible lecturers upon request.


2013 ◽  
pp. 25-30
Author(s):  
Arkadiusz Jurczuk

W artykule przedstawiono istotę i zasady oceny dojrzałości procesowej przedsiębiorstw oraz rolę modeli dojrzałości w podnoszeniu efektywności organizacji w kontekście paradygmatu Business Process Management. Zasadniczym celem poznawczym artykułu jest określenie zasad oceny dojrzałości według modelu CMMI oraz prezentacja nakładów i efektów wynikających z wdrożenia tego modelu. Wskazano także czynniki determinujące sukces wdrożenia modeli dojrzałości w praktyce biznesowej. (abstrakt oryginalny)


2015 ◽  
Vol 6 (1) ◽  
pp. 187-203 ◽  
Author(s):  
Jorge Renato Verschoore ◽  
Lucas Borella ◽  
Ingridi Vargas Bortolaso
Keyword(s):  

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