The impact of participative leadership on job performance and organizational citizenship behavior: distinguishing between the mediating effects of affective and cognitive trust

2014 ◽  
Vol 25 (20) ◽  
pp. 2796-2810 ◽  
Author(s):  
Qing Miao ◽  
Alexander Newman ◽  
Xu Huang
Keyword(s):  
Job Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Participative Leadership ◽  
Mediating Effects ◽  
Cognitive Trust ◽  
The Impact

scholarly journals Impact of Participative Leadership on Organizational Citizenship Behavior: Mediating Role of Trust and Moderating Role of Continuance Commitment: Evidence from the Pakistan Hotel Industry

2019 ◽  
Vol 11 (4) ◽  
pp. 1170 ◽  
Author(s):  
Misbah Hayat Bhatti ◽  
Yanbin Ju ◽  
Umair Akram ◽  
Muhammad Hasnat Bhatti ◽  
Zubair Akram ◽  
...  
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Hotel Industry ◽  
Citizenship Behavior ◽  
Participative Leadership ◽  
Cognitive Trust ◽  
Continuance Commitment ◽  
Mediating Role ◽  
Moderating Role

The present study examines the mediating role of affective and cognitive trust, and the moderating role of continuous commitment on participative leadership and organizational citizenship behavior (OCB) relationships. Four hundred employees were recruited from the hotel industry in Pakistan. The bootstrapping method was used for an estimation of the mediation effect by the process macro. This study employs confirmatory factor analysis and structural equation modeling. Results revealed that affective trust significantly mediates the relationship between participative leadership and OCB. Moreover, continuous commitment significantly plays a moderating role in the relationship between participative leadership and OCB. This study provides unique insight into the OCB in the hotel industry. Affective and cognitive trust as a mediator and moderator of continuance commitment are examined, which is the novel characteristic of this study. Managerial implications, limitations, and future directions are discussed.

scholarly journals Relation between Organisational Citizenship Behavior, Workplace Spirituality and Job Performance in BFSI sector in India

2019 ◽  
Vol 17 (1) ◽  
pp. 176-188 ◽  
Author(s):  
Shaad Habeeb
Keyword(s):  
Job Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Quantitative Research ◽  
Workplace Spirituality ◽  
Citizenship Behavior ◽  
Voluntary Work ◽  
Indian Setting ◽  
The Impact ◽  
The Relationship

Companies across the world are struggling to keep the employees engaged and retained to their work. Moreover, today’s workforce is increasingly seeking intrinsic benefits beyond the material rewards of a job. In this context, this study aims to assess the relationship between organizational citizenship behavior (OCB), workplace spirituality (WS) and job performance (JP) in a non-Western setting where primary quantitative research was conducted in an Indian setting. The sector under study was Banking, Finance, and Insurance Services (BFSI), given retention issues since the financial crisis of 2008. A statistically evaluated sample of 433 respondents was utilized to attain the findings. Results revealed a statistically significant positive relationship between OCB, WS and JP that was achieved through regression analysis. However, findings also showed that OCB is not a moderator between WS and JP. The gap in the research was addressed given the lack of studies determining the impact of OCB on individual job performance. Further, the impact was positively highlighted in the Indian context. The implications to the BFSI sector were made that required companies to promote a culture for voluntary work practices to enhance JP.

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