A Maturity Model for Digital Information Management in University Libraries: A Design Science Study

Author(s):  
Hamid Keshavarz ◽  
Yaghoub Norouzi
2021 ◽  
Vol 1 ◽  
Author(s):  
Laura J. Pitkänen ◽  
Riikka-Leena Leskelä ◽  
Helena Tolkki ◽  
Paulus Torkki

This article aims to answer how a commissioning body can steer health services based on value in an environment where the commissioner is responsible for the health services of a population with varying health service needs. In this design science study, we constructed a value-based steering model consisting of three parts: (1) the principles of steering; (2) the steering process; and (3) Value Steering Canvas, a concrete tool for steering. The study is based on Finland, a tax-funded healthcare system, where healthcare is a public service. The results can be applied in any system where there is a commissioner and a service provider, whether they are two separate organizations or not. We conclude that steering can be done based on value. The commissioning body can start using value-based steering without changes in legislation or in the present service system. Further research is needed to test the model in practice.


Author(s):  
Jorge Gomes ◽  
Mário Romão

There have been several major drivers for the information systems and information technology (IS/IT) investments in healthcare, such as: The ever-increasing burden from chronic disease with costs growing significantly faster, the recognition of the need for greatly improved quality and safety in healthcare delivery, the increasing amount of patient related information, the long live expectancy and the associated costs, more efficacy and efficiency in treatments, the need of better access to medical care among others. The Maturity Model (MM) approach is an instrument to assess and continually improve organizational processes. MM are based on the premise that entities (people, organizations, functional areas, or processes) evolve towards a more advanced maturity crossing several incremental stages. These models have been used to improve the processes in several health care areas. The use of a MM in healthcare has a great potential for improving information management in the sector. This chapter resumes some of the most important developments on this topic.


2016 ◽  
Vol 29 (4) ◽  
pp. 35-48
Author(s):  
Mousumi Kabir ◽  
Lazar Rusu

In many research studies on IT project development process, the authors have noticed that different frameworks are used for this purpose. In fact, many companies choose specific frameworks to run their IT projects based on project type and face dissimilar problems during the execution. In this research the authors are presenting a framework for IT project development using Capability Maturity Model. The framework has been developed to improve the IT project development in a large company because of the lower rate of successfully IT projects in that company. To develop the framework, they have used design science research and evaluated this framework with the project managers from that large company. The result of this research is a framework for IT projects development that is based on generic Capability Maturity Model and is adapted to the specific needs of an IT project development environment. Moreover, the framework identifies for each key process area of IT project development, the goals and activities to be performed.


2015 ◽  
Vol 6 (4) ◽  
pp. 1-15 ◽  
Author(s):  
Antti Syväjärvi ◽  
Ville Kivivirta ◽  
Jari Stenvall ◽  
Ilpo Laitinen

The widespread use of information and communication technology (ICT) in public management and public sector reforms is widely recognized. Here digital or electronic government is studied on the basis of information management in smart city government. Digital governance and information management have changed the ways city governments are organized and public services delivered. Unlike the research that has concentrated on private sector developments from digital or business perspective, studies taking place in the public sector context must also take the dynamics of e-government into consideration. In this research, the empirical material was produced by interviewing high-position managers in city governments. Both individual thematic interviews and focus group interviews were done to scrutinize the organizational and management implications of ICT and data mining in information management. The authors' findings indicate that the managers view how information management quite often falls short in providing and presenting relevant information for all parties in city governance. Currently digital information management practices are fragmented and scattered over projects. It is concluded that issues related to the practices of organizing ICTs and projects in smart city government, and additionally the human dimension related to information management, should be addressed more thoroughly to increase understanding about the smart city governance. Furthermore, activities are needed on behalf of a more mature information management.


2020 ◽  
Vol 31 (3) ◽  
pp. 14-39
Author(s):  
Amrita George ◽  
Kurt Schmitz ◽  
Veda C. Storey

As activities are increasingly being digitalized in business and society, organizations have sought ways to effectively and competitively, use data. Business intelligence and analytics (BI&A) systems which support managerial decision-making continue to be developed and used. Given the importance of these systems, it would be useful to have a comprehensive and mature guide to support their development and improvement. This research proposes a BI&A Competitive Advantage Maturity Model to identify the main technical and non-technical dimensions of a system to support business intelligence and analysis. The model is based on work systems theory and related research. It maps descriptive characteristics of its main dimensions across analytic adoption stages of aspirational, experienced, and transformed. The development of the model employed a modified Delphi study technique, design science research, and citation analysis.


2017 ◽  
Vol 66 (6/7) ◽  
pp. 399-414 ◽  
Author(s):  
Halima Egberongbe ◽  
Barbara Sen ◽  
Peter Willett

Purpose Organizations constantly evaluate their activities to ensure that they are attaining their management goals. Maturity assessment enables organizations to examine their capabilities, support innovation and evaluate development. The aim of this paper is to evaluate the maturity statuses of a selection of Nigerian university libraries in a study to investigate their quality management (QM) approaches. The study provides recommendations for means to attain the required statuses in academic library development. Design/methodology/approach The study involved a multisite case study in which interviews were conducted with 15 university librarians (or their representatives) and ten focus groups were conducted with non-management library staff. The resulting qualitative data were analyzed using an aspect of framework analysis – charting, while a maturity model from the field of project management (Prince 2 Maturity Model, P2MM) was used to assess maturity in QM of the libraries. Findings The results of the maturity assessment indicate a basic knowledge of the concept of QM implementation among the libraries. The scores obtained on the P2MM capability scale placed the libraries studied mainly on Level 1 (awareness level) of the model. Practical implications This paper demonstrates that the culture of QM in academic libraries in Nigeria is at a low level with considerable potential for development. It is suggested that future adoption of quality maturity models to assess performance and organizational effectiveness would aid improvements for value-added services. Originality/value This is the first study to attempt the assessment of quality maturity levels in Nigerian academic libraries for identification of the organization’s positioning in QM and strategy.


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