Relationship between knowledge management processes and performance: critical role of knowledge utilization in organizations

2018 ◽  
Vol 17 (1) ◽  
pp. 24-38 ◽  
Author(s):  
Halil Zaim ◽  
Shahnawaz Muhammed ◽  
Merve Tarim
Keyword(s):  
Knowledge Management ◽  
Critical Role ◽  
Knowledge Utilization ◽  
Management Processes ◽  
And Performance ◽  
Knowledge Management Processes

The dynamic relationship of knowledge management processes and project success: modeling the mediating role of knowledge worker satisfaction

2021 ◽  
Vol 27 (6) ◽  
pp. 1657-1676
Author(s):  
Anum Shahzadi ◽  
Shuangyan Li ◽  
Umar Farooq Sahibzada ◽  
Mehwish Malik ◽  
Roshi Khalid ◽  
...  
Keyword(s):  
Knowledge Management ◽  
Project Success ◽  
Knowledge Worker ◽  
Entrepreneurial Leadership ◽  
Content Type ◽  
Mediating Role ◽  
Management Processes ◽  
Worker Satisfaction ◽  
Knowledge Management Processes

PurposeConstructed upon a knowledge-based view, the purpose of this paper aims to empirically examine the entrepreneurial leadership impact as knowledge management enabler on knowledge management processes and knowledge management processes on project success. The study further ascertains the mediating role of knowledge worker satisfaction among knowledge management processes and project success.Design/methodology/approachUsing the data collected from 302 project workers from the software industry, China. The research used structural equation modeling (SEM) to analyze the hypothesis relationships using smart-PLS 3.2.9.FindingsThe outcome of the study reveals that entrepreneurial leadership has a substantial significant impact on knowledge management processes, and knowledge management processes influence project success via knowledge worker satisfaction as a mediator both directly and indirectly. Moreover, the study found partial mediation of knowledge worker satisfaction between knowledge management processes and project success.Practical implicationsThe current research identifies that entrepreneurial leadership may play a role in fostering knowledge management processes in project-based organizations (e.g. software industry) that can use the knowledge management processes to increase their chances of project success. More broadly, the current study contributes to the entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success existing literature and strengthens the relationship and suggest that how project manager's value knowledge worker satisfaction and help organizations gain competitive advantage and project success.Originality/valueAlthough there is an increased significance of knowledge management in the software industry, there is a lack of research that examines the enabling factors and outcomes of knowledge management practices. The present study is one of the first studies to ascertain the relationship of entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success. This is one of the initial researches that not only empirically examines the interrelationships among these variables but also enlighten insights into the current literature by instantaneous investigation of the mediating role of knowledge worker satisfaction.

The impact of social technologies on knowledge management processes

Kybernetes ◽  
2019 ◽  
Vol 48 (8) ◽  
pp. 1731-1756
Author(s):  
Ali Akbar Haddadi Harandi ◽  
Mona Bokharaei Nia ◽  
Changiz Valmohammadi
Keyword(s):  
Knowledge Management ◽  
Knowledge Exchange ◽  
Factor Loading ◽  
Knowledge Utilization ◽  
Equation Modeling ◽  
Content Type ◽  
Management Processes ◽  
Social Technologies ◽  
The Impact ◽  
Knowledge Management Processes

Purpose The importance of e-literacy of staff in the digital life is fundamentally very crucial, to such an extent that it is considered as one of the primary conditions for successful utilization of knowledge management processes using social technologies within organizations. This study aims to explain and test a novel conceptual model to show the impact of applying social technologies on knowledge management (KM) processes in the context of Iranian organizations, considering the moderator role of e-literacy of employees. Design/methodology/approach Based on an in-depth study of the relevant literature, a questionnaire was designed. The sound questionnaires obtained from our sample size was 207 and respondents were experts in the field of information technology (IT) within the Central Office of Insurance companies in Tehran. The collected data were analyzed using structural equation modeling and path analysis. Findings The results indicate that the use of social technologies with the factor loading of 0.57 has the highest impact on knowledge exchange and 0.61 on knowledge utilization. In addition, the results indicate that e-literacy with the factor loadings of 0.69 and 0.74 has the highest impact on knowledge exchange and knowledge utilization, respectively. In addition, the impact of social technologies with the factor loading of 0.82 has the highest impact on e-literacy. Research limitations/implications One of the limitations of this study was the generalizability of the findings, which may be limited, as it is focused on one developing country. Also, the lack of full implementation of KM and the use of social technologies in the insurance industry may affect the obtained results. Originality/value To the best knowledge of the authors, this study is among the first of its kind which examines the impact of social technologies usage on the KM processes considering an important variable, i.e. e-literacy of employees.

scholarly journals Emotional Intelligence, Knowledge Management Processes and Creative Performance: Modelling the Mediating Role of Self-Directed Learning in Higher Education

2021 ◽  
Vol 13 (5) ◽  
pp. 2933
Author(s):  
Zahid Shafait ◽  
Zhu Yuming ◽  
Natanya Meyer ◽  
Włodzimierz Sroka
Keyword(s):  
Higher Education ◽  
Emotional Intelligence ◽  
Knowledge Management ◽  
Creative Performance ◽  
Self Directed Learning ◽  
Mediating Role ◽  
Management Processes ◽  
Directed Learning ◽  
Knowledge Management Processes

Grounded on the Knowledge Based View (KBV), this study examines the effects of a knowledge management enabler (Emotional Intelligence) on knowledge management processes (KMPs) in research universities. It investigates the direct effect of KMPs on creative performance. This study further examines the mediating role of Self-directed Learning in a relationship between KMPs and creative performance. This study used a sample frame of 248 academic and administrative personnel from Higher Education Institutions (HEIs) in Pakistan. The relationships were tested through a partial least squares structural equation modelling method. The results reveal that Emotional Intelligence (EI) as an enabler has a positive and significant impact on KMPs. However, a direct relation between self-directed learning and creative performance is insignificant. Also, established associations were found to be positive and significant. This study’s findings validate the academic experience of EI and suggest how academics and administrators of HEIs can value KMPs and the self-directed learning that strengthens creative performance. With the increased importance of EI and KMPs in HEIs, there is a lack of studies investigating the relationship between EI, KMPs and creative performance. This study empirically examines the interface of EI, KMPs and creative performance in HEI’s and enriches the existing literature by exploring the mediating role of self-directed learning.

scholarly journals The Role of Knowledge Management Processes in Improving the Strategic Agility in Non- Governmental Organizations- Gaza Strip

2018 ◽  
pp. 1-24
Author(s):  
Mahmoud A.I EL shanty ◽  
◽  
Tahreer Shaban Elshareef ◽  
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Gaza Strip ◽  
Main Tool ◽  
Governmental Organizations ◽  
Non Governmental Organizations ◽  
Management Processes ◽  
Strategic Agility ◽  
Knowledge Management Processes

This study aimed to identify the role of knowledge management processes in improving the strategic agility. To achieve the objectives of the study, a questionnaire was developed as the main tool for collecting the necessary data and the descriptive analytical approach was applied. The study population consisted of all employees from the non-governmental organizations that work in Gaza Strip (N=3167). The stratified random sampling technique was used where their number was 343 questionnaires, 400 questionnaires were distributed and 355 questionnaires were collected that were suitable for analysis purposes with response rate of 93.2%. The Statistical Package for Social Sciences (SPSS) was used for data analysis. The following results were reached: The percentages of the level of knowledge management practices in general, and the strategical agility were high; with the percentages of 69.99% and 70.95% respectively. Knowledge management processes have a statistical significant impact on the strategic agility and explained 84.0% of variance in the dependent variable. The study recommended a need for non-governmental organizations to adopt the concept of knowledge management as an approach to improve the overall performance, as well as to increase their capacity to adapt to the surrounding changes in order to increase strategic agility.

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