Food-delivery Workers in the Sharing Economy: Supply-side Human Resource Transformation

2021 ◽  
pp. 1-26
Author(s):  
Pearl, M. C. Lin ◽  
Kang-Lin Peng ◽  
Wai Ching Au ◽  
Tom Baum
Keyword(s):  
Human Resource ◽  
Sharing Economy ◽  
Food Delivery ◽  
Supply Side ◽  
Resource Transformation

Last-mile logistics in the sharing economy: sustainability paradoxes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Btissam Moncef ◽  
Marlène Monnet Dupuy
Keyword(s):  
Service Providers ◽  
Primary Source ◽  
Sharing Economy ◽  
Food Delivery ◽  
Logistics Management ◽  
Exploratory Research ◽  
Content Type ◽  
Face To Face ◽  
Last Mile ◽  
Last Mile Delivery

PurposeThe purpose of this paper is to explore sustainability paradoxes in sharing economy initiatives by focusing on logistics management in last-mile logistics.Design/methodology/approachIn this exploratory study, a total of 10 case studies were conducted in three categories of companies: anti-waste platforms, food delivery platforms and bicycle delivery companies. Twenty-seven face-to-face interviews with founders and/or managers and contractors (couriers, logistics service providers or volunteers) were the primary source of data collection. The heterogeneity of the sample enabled the authors to build an understanding of sustainability paradoxes in the logistics of sharing economy initiatives.FindingsThe findings indicate how logistics management impacts the sustainability of sharing economy initiatives in last-mile delivery. The authors identify seven paradoxical tensions (five of them social) generated by the contradictions between the organizations' promised environmental and social values and the impacts of their operations.Research limitations/implicationsThis exploratory research is based on a qualitative study of 10 cases and 27 interviews from heterogeneous samples; further empirical research is needed to ensure generalization.Practical implicationsThe paper increases the understanding of environmental and social paradoxical tensions and awareness of logistics challenges.Social implicationsThe paper helps identify ways to reconcile promised values and impacts generated by sharing economy initiatives while managing last-mile delivery.Originality/valueThe results enrich the literature about the paradoxes in sharing economy initiatives by providing illustrations in last-mile logistics and exposing the underlying challenges for sharing economy logistics actors.

scholarly journals Companies in Indonesia in the vortex of global economic disruption

2021 ◽  
Author(s):  
Distin Findly imkotta
Keyword(s):  
Information Technology ◽  
Corporate Governance ◽  
Human Resource Management ◽  
Human Resource ◽  
Exponential Growth ◽  
External Environment ◽  
Economic Uncertainty ◽  
Good Corporate Governance ◽  
Technology Changes ◽  
Resource Transformation

The best choice for Indonesian companies to survive in the global economic uncertainty is to carry out business and human resource transformation, keeping in mind that with the exponential growth of information technology, changes in business concepts are strongly encouraged and imitated. However, the innovation innovation step must refer to good corporate governance as the basis of operations and assurance of stakeholder trust. The era of economic turmoil requires Indonesian companies to always create new value in all aspects so that their performance can be improved and the company can survive in the market by obtaining positive benefits. Human resource management is also very important, especially when employees are involved in responding to threats from the external environment.

scholarly journals Technology Transformation: Promoting Sustainable Indonesia MSMEs and Cooperative by Digitalization

JEJAK ◽  
2021 ◽  
Vol 14 (2) ◽  
pp. 364-383
Author(s):  
Tri Andjarwati ◽  
Vieqi Rakhma Wulan
Keyword(s):  
Social Media ◽  
Cloud Computing ◽  
Human Resource ◽  
Sharing Economy ◽  
Integrative Review ◽  
Digital Platforms ◽  
Lack Of Information ◽  
The Government ◽  
Technology Transformation ◽  
Media Cloud

This research was conducted to find out what steps the government has taken in striving for society to be 'digital literate', what obstacles are faced and what digital forms have been implemented by MSME players and cooperatives that have gone digital. The method used is an integrative review. The results of this study found that the government has tried various ways to make SMEs and cooperatives more “digitally literate”, from infrastructure, training to collaborating with related institutions and companies that have gone online first in terms of systems of operational (transaction), marketing and also payment. Obstacles to infrastructure and available facilities as well as the lack of information and human resource skills in utilizing digital are challenges faced by the government, SMEs and cooperatives. Therefore, better coordination from up to bottom is needed so that understanding and utilization of digital can be distributed evenly. For MSMEs and cooperatives that have “go digital”, found that they are still at the basic and intermediate levels, while the platforms used are still in the sharing economy, e-commerce, social media, cloud computing and other digital platforms related to applications to simplify transactions and operations.

scholarly journals Modeling user concerns in Sharing Economy: the case of food delivery apps

2020 ◽  
Vol 27 (3-4) ◽  
pp. 229-263 ◽  
Author(s):  
Grant Williams ◽  
Miroslav Tushev ◽  
Fahimeh Ebrahimi ◽  
Anas Mahmoud
Keyword(s):  
Sharing Economy ◽  
Food Delivery

How Companies Should Manage Their Human Resources to Respond to the Disruptive Innovation Brought About by the Sharing Economy

2021 ◽  
Vol 26 (4) ◽  
pp. 738-760
Author(s):  
Lejla Turulja ◽  
Elma Delalic
Keyword(s):  
Resource Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Organizational Identification ◽  
Structural Equation ◽  
Management Practices ◽  
Sharing Economy ◽  
Disruptive Innovation ◽  
Survey Method ◽  
Human Resource Management Practices

In recent years, the sharing economy has become a new buzzword, providing various business opportunities and challenges to conventional businesses. It is characterized by the transformation of conventional business sectors and many companies are already facing the pressure of adapting their operations to the changing conditions. Human resource management, especially when it comes to experts and knowledge workers, is among the affected business activities. In particular, due to the apparent high demand, this type of workforce has the opportunity to share services among many businesses. Therefore, human resource managers should tackle the issue of cultivating employee organizational identification to increase employee retention and achieve the desired performance. In this regard, this paper proposes a model that binds human resource management practices to employee organizational identification, innovative behaviour, knowledge sharing, and finally, employee job performance. The model is estimated using the survey method and structural equation modelling technique for data analysis. The results imply that selective recruiting, participation in decision-making, and rewarding contribute to employees' organizational identification, while training does not directly affect it. The findings, therefore, indicate that adequate human resource management practices, mainly through the simultaneous impact of the critical capabilities examined by this model, can serve as a foundation for business success in the sharing economy.

Spatial and socioeconomic analysis of host participation in the sharing economy

2019 ◽  
Vol 33 (3) ◽  
pp. 983-1009 ◽  
Author(s):  
Avijit Sarkar ◽  
Mehrdad Koohikamali ◽  
James B. Pick
Keyword(s):  
New York ◽  
Ordinary Least Squares ◽  
Sharing Economy ◽  
Supply Side ◽  
Short Term ◽  
Ols Regression ◽  
Content Type ◽  
Socioeconomic Analysis ◽  
Proportionate Change ◽  
Rental Markets

Purpose In recent years, short-term sharing accommodation platforms such as Airbnb have made rapid forays in populous cities worldwide, impacting neighborhoods profoundly. Emerging work has focused on demand-side motivations to engage in the sharing economy. The purpose of this paper is to analyze rarely examined supply-side motivations of providers. Design/methodology/approach To address this gap and to illuminate understanding of how Airbnb supply is configured and influenced, this study examines spatial patterns and socioeconomic influences on participation in the sharing accommodation economy by Airbnb hosts in New York City (NYC). An exploratory conceptual model of host participation is induced, which posits associations of demographic, economic, employment, social capital attributes, and attitudes toward trust and sustainability with host participation, measured by Airbnb property density in neighborhoods. Methods employed include ordinary least squares (OLS) regression, k-means cluster analysis and spatial analytics. Findings Spatially, clusters of high host densities are in Manhattan and northern Brooklyn and there is little proportionate change longitudinally. OLS regression findings reveal that gender ratio, black race/ethnicity, median household income, and professional, scientific, and technical occupation, and attitudes toward sustainability for property types are dominant correlates of property density, while host trust in customers is not supported. Research limitations/implications These results along with differences between Queens and Manhattan boroughs have implications for hosts sharing their homes and for city managers to formulate policies and regulate short-term rental markets in impacted neighborhoods. Originality/value The study is novel in conceptualizing and analyzing the supply-side provider motivations of the sharing accommodation economy. Geostatistical analysis of property densities to gauge host participation is novel. Value stems from new insights on NYC’s short-term homesharing market.

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