An examination of experiential quality, nostalgia, place attachment and behavioral intentions of hospitality customers

2020 ◽  
Vol 29 (7) ◽  
pp. 869-885 ◽  
Author(s):  
Chen-Tsang Tsai ◽  
Hsuan Hsu ◽  
Chia-Chi Chen
Keyword(s):  
Place Attachment ◽  
Behavioral Intentions ◽  
Experiential Quality

Erratum

2012 ◽  
Vol 26 (5) ◽  
pp. 1
Keyword(s):  
Place Attachment ◽  
Behavioral Intentions ◽  
Destination Image ◽  
Sport Events ◽  
Active Sport

In the article by Kyriaki (Kiki) Kaplanidou, Jeremy S. Jordan, Daniel Funk, and Lynn L. Ridinger titled “Recurring Sport Events and Destination Image Perceptions: Impact on Active Sport Tourist Behavioral Intentions and Place Attachment” appearing in JSM 26(3) May 2012, the name Lynn L. Ridinger was misspelled. We regret the error.

scholarly journals The Antecedents of Tourists’ Behavioral Intentions at Sporting Events: The Case of South Korea

2019 ◽  
Vol 12 (1) ◽  
pp. 333 ◽  
Author(s):  
Yunduk Jeong ◽  
Andrew Yu ◽  
Suk-Kyu Kim
Keyword(s):  
South Korea ◽  
Place Attachment ◽  
Behavioral Intentions ◽  
Structural Equation ◽  
Likelihood Estimation ◽  
Destination Image ◽  
Equation Modeling ◽  
Sporting Events ◽  
Personal Involvement ◽  
Sports Tourism

Mega-sporting events can bring diverse benefits to the hosting areas, such as job creation and image improvement. However, only a handful of studies have explored the antecedents of destination image—which plays a crucial role in eliciting certain tourist behaviors—and personal involvement. To fill this gap, this study evaluates the relationships among personal involvement, destination image, place attachment, and behavioral intentions in the context of sporting event tourism to provide destination managers useful information for sustainable sports tourism development. We gathered information from 374 international tourists at the FINA (Fédération Internationale de Natation—International Swimming Federation) World Masters Championships Gwangju 2019 in South Korea. We used structural equation modeling was used along with maximum likelihood estimation to examine the predicted relationships. The findings show the positive impacts of (a) personal involvement on destination image, (b) destination image on place attachment, and (c) place attachment on behavioral intentions. Furthermore, (d) place attachment dictated the relationship between destination image and behavioral intentions. The findings confirm the significant role personal involvement plays in the improvement of a destination’s image. To ensure sustainable sports tourism, destination managers are advised to pay close attention to research findings on destination image in the development of their plans.

The relationships between the factors affecting perceived service quality, satisfaction and behavioral intentions among theme park visitors

2016 ◽  
Vol 18 (4) ◽  
pp. 415-428 ◽  
Author(s):  
İlke Başarangil
Keyword(s):  
Service Quality ◽  
Significant Relationship ◽  
Behavioral Intentions ◽  
Theme Park ◽  
Factors Affecting ◽  
Perceived Service Quality ◽  
Model Study ◽  
Study Results ◽  
The One ◽  
Experiential Quality

Theme parks have many contributions to their destination, local and regional economies, tourism, etc. If they meet the changing demands of theme park visitors, more satisfied and revisiting visitors are acquired. This study attempted to determine the dimensions that influence theme park visitors’ perceived service quality, satisfaction and behavioral intentions. In this context, this study aims to analyze the dimensions of servicescape and experiential quality and determine the influence of these dimensions on visitors’ service quality perception, satisfaction and behavioral intentions. The data of this study were collected through a questionnaire applied to 301 visitors of a theme park operating in the city of Istanbul. Descriptive statistics and the factor analysis were used for analyzing the data obtained, and path analysis was utilized for testing of the theoretical model. Study results revealed that “communicative staging” was the variable which best represented the dimension of servicescape, while “surprise” was the variable which best represented the dimension of Experiential Quality. There is also a significant relationship between the dimensions of “servicescape” and “experiential quality”, on the one hand, and “perceived service quality”, on the other. Finally, a significant relationship was found among “perceived service quality”, “satisfaction” and “behavioral intentions”. In general, this study contributes to the managers of the tourism and leisure industries.

A Study of Experiential Quality, Perceived Value, Heritage Image, Experiential Satisfaction, and Behavioral Intentions for Heritage Tourists

2014 ◽  
Vol 41 (8) ◽  
pp. 904-944 ◽  
Author(s):  
Hung-Che Wu ◽  
Tao Li
Keyword(s):  
Hierarchical Model ◽  
Behavioral Intentions ◽  
Perceived Value ◽  
Outcome Quality ◽  
Historic Center ◽  
Proposed Model ◽  
Primary Dimension ◽  
Experiential Quality ◽  
Model Fits

This study aims at identifying the dimensions of experiential quality and examining the interrelationships among experiential quality, perceived value, heritage image, experiential satisfaction, and behavioral intentions for heritage tourists. The dimensions of experiential quality are built on a basis of reflective indicators, and a multidimensional and hierarchical model is used as a framework to synthesize the effects of experiential quality, perceived value, heritage image, and experiential satisfaction on behavioral intentions perceived by heritage tourists. Analysis of data from 427 tourists in the Historic Center of Macau indicates that the proposed model fits the data well. The results reveal that there are four primary dimensions and 10 subdimensions of experiential quality perceived by heritage tourists. In addition, the results indicate that outcome quality is identified as the most primary dimension of experiential quality perceived by heritage tourists.

Recurring Sport Events and Destination Image Perceptions: Impact on Active Sport Tourist Behavioral Intentions and Place Attachment

2012 ◽  
Vol 26 (3) ◽  
pp. 237-248 ◽  
Author(s):  
Kyriaki Kaplanidou ◽  
Jeremy S. Jordan ◽  
Daniel Funk ◽  
Lynn L. Ridinger
Keyword(s):  
Place Attachment ◽  
Behavioral Intentions ◽  
Online Survey ◽  
Destination Image ◽  
Sport Event ◽  
Destination Loyalty ◽  
Sustainable Tourism Development ◽  
Sport Events ◽  
The Impact ◽  
Active Sport

Hosting recurring sport events can be a solution for sustainable tourism development resulting in destination loyalty and higher place attachment levels. This study proposes active event sport tourists may include in their destination perceptions a number of destination and event attributes, given the direct association of the event with the place. The feasibility of the convergence of event and destination image attributes in one scale was explored and that scale’s influence on place attachment and on specific active sport tourists’ behaviors was examined. Data were collected from sport event tourist participants (n= 2,015) at a recurring marathon event via an online survey. Exploratory factor analysis confirmed the factor structure of destination image to include event characteristics. Regression analysis was used to test the impact of destination image factors on behavioral intentions and place attachment and supported the predictive validity of destination image factors. Implications for event and destination marketers are discussed.

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