The moderating effect of place attachment on the relationship between festival quality and behavioral intentions

Our research framework, built on the norm activation model (NAM), was designed to provide a comprehensive understanding of the formation of consumers’ pro-environmental behavioral intentions in an eco-friendly coffee shop. We employed the NAM to test its mediating effect of personal environmental norms (PEN), social environmental norms (SEN), and ascription of responsibility (AR) and the moderating effect of the overall green image (OGI) on pro-environmental behavioral intentions. Data were collected through a survey of 530 customers who frequently visited a coffee shop in Korea, and structural equation modeling (SEM) was used to test the research hypotheses. The findings generally supported the hypothesized associations of the study variables within our proposed theoretical framework (PEN, SEN, and AR in order of the mediating effect on pro-environmental behavioral intentions) and confirmed OGI’s moderating effect. In addition, the study’s results have important (1) theoretical and (2) practical implications for the environment. (1) They expand the original NAM by explaining the effect of the relationship between SEN and PEN on pro-environmental customer behavioral intentions (PCBI) and confirm the mediating effect of the NAM (SEN, PEN, AR) on PCBI, as demonstrated in previous studies. (2) Moreover, the findings herein may encourage coffee shops to participate in the prevention of environmental problems by restricting the use of products such as plastic coffee cups and straws.

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The Moderating Effect of Involvement in the Relationship Between Customer Behavioral Intentions and Its Antecedents

SAGE Open ◽

10.1177/21582440211014495 ◽

2021 ◽

Vol 11 (2) ◽

pp. 215824402110144

Author(s):

Ersin Eskiler ◽

Remzi Altunışık

Keyword(s):

Customer Satisfaction ◽

Service Quality ◽

Behavioral Intentions ◽

Structural Equation ◽

Perceived Value ◽

Moderating Effect ◽

Equation Modeling ◽

High Involvement ◽

Marketing Service ◽

The Relationship

Future trends in customers’ postpurchasing habits and the identification of the structures that affect the formation of these trends are key determinants of long-term financial performance and competitive advantage for businesses. In the field of marketing, service quality, perceived value and customer satisfaction, and the relationship between these structures are the main factors for the determination of customer loyalty. However, empirical findings have proven to be inadequate in revealing relationships between related structures in low- and high-involvement levels of consumer groups. Therefore, the aim of this study was to examine the moderating effect of involvement in the relationship between the behavioral intentions of members of a sports-fitness center and their antecedents. For the research, face-to-face questionnaires were administered to 842 subjects who had been selected by convenience sampling performed at sports and fitness centers operating in Istanbul, and the collected data were analyzed using the structural equation modeling technique. Our results showed that there were differences in the effects of service quality, perceived value, and customer satisfaction on behavioral intentions among consumer groups in terms of low- or high-involvement levels. This article discussed the theoretical and managerial effects of the obtained results.

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Determinants of Behavioral Intentions in the Context of Sport Tourism with the Aim of Sustaining Sporting Destinations

Sustainability ◽

10.3390/su11113073 ◽

2019 ◽

Vol 11 (11) ◽

pp. 3073 ◽

Cited By ~ 5

Author(s):

Yunduk Jeong ◽

Suk-Kyu Kim ◽

Jae-Gu Yu

Keyword(s):

Place Attachment ◽

Behavioral Intentions ◽

Small Scale ◽

Sport Tourism ◽

Mediating Effects ◽

Tourist Satisfaction ◽

Sporting Event ◽

Structural Relationships ◽

The Relationship ◽

Positive Impacts

This study was undertaken to examine structural relationships between event quality, tourist satisfaction, place attachment, and behavioral intentions with emphasis on the mediating effects of tourist satisfaction and place attachment on relations between event quality and behavioral intentions in the context of a small-scale recurring sporting event. Responses obtained from 350 attendees were collected and analyzed. Results showed positive impacts of (a) event quality, tourist satisfaction and place attachment on behavioral intentions, (b) event quality and tourist satisfaction on place attachment, and (c) event quality on tourist satisfaction, and demonstrated (d) tourist satisfaction and place attachment partially mediate relationships between event quality and behavioral intentions and that (e) place attachment partially mediates the relationship between tourist satisfaction and behavioral intentions.

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The moderating effect of place attachment on the relationship between economic status and well-being among the older adults in Japan

Geriatric Nursing ◽

10.1016/j.gerinurse.2021.03.003 ◽

2021 ◽

Vol 42 (3) ◽

pp. 721-726

Author(s):

Shigenobu Sawada ◽

Takehiko Toyosato

Keyword(s):

Older Adults ◽

Place Attachment ◽

Economic Status ◽

Well Being ◽

Moderating Effect ◽

The Relationship

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Examining the relationship between college football season ticket holders' service personal values and their behavioral intentions : the moderating effect of team identification.

10.18297/etd/1416 ◽

2011 ◽

Author(s):

Gary Tan

Keyword(s):

Behavioral Intentions ◽

Personal Values ◽

College Football ◽

Moderating Effect ◽

Team Identification ◽

Season Ticket ◽

Service Personal Values ◽

The Relationship

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Investigating the Effects of Airport Servicescape on Airport Users’ Behavioral Intentions: A Case Study of Incheon International Airport Terminal 2 (T2)

Sustainability ◽

10.3390/su11154171 ◽

2019 ◽

Vol 11 (15) ◽

pp. 4171 ◽

Cited By ~ 3

Author(s):

Jin-Woo Park ◽

Young Kyung Ryu

Keyword(s):

Gender Differences ◽

Structural Equation Modeling ◽

Behavioral Intentions ◽

Structural Equation ◽

Moderating Effect ◽

Equation Modeling ◽

International Airport ◽

Airport Terminal ◽

The Relationship

The purpose of this study is to analyze the effects of physical and social servicescapes on cognitive and affective satisfaction, as well as airport image, with gender as a moderating effect between variables. A total of 283 airport users were surveyed, and structural equation modeling was used to investigate the relationships between variables. The results showed that only physical servicescape had a significant effect on cognitive and affective satisfaction, and affective satisfaction had a significant effect on airport image. In addition, the gender differences indicated a significant effect between the physical servicescape and cognitive satisfaction. This study is distinct in that it is the first attempt to verify the relationship between airport physical servicescape, social servicescape, airport users’ cognitive and affective satisfaction, and airport image on gender differences.

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Evidence on the Relationship between Place Attachment and Behavioral Intentions between 2010 and 2021: A Systematic Literature Review

Sustainability ◽

10.3390/su132313138 ◽

2021 ◽

Vol 13 (23) ◽

pp. 13138

Author(s):

Lisa Dang ◽

Jan Weiss

Keyword(s):

Literature Review ◽

Systematic Literature Review ◽

Place Attachment ◽

Behavioral Intentions ◽

Management Practices ◽

Coping Behavior ◽

Environmental Behaviors ◽

Research Areas ◽

The Relationship ◽

Business And Management

Place attachment is a key concept in understanding affective person–place relationships, and it provides an appropriate approach for the study of human behavior. This systematic literature review based on the PRISMA guidelines focuses on the relationships between place attachment and behavioral intentions. Due to the high number of studies that used place attachment as an independent or mediating variable, we categorized the studies into different research areas, which include business and management, risk and crisis, urban planning, environmental psychology, leisure, and hospitality and tourism. The results of the qualitative analysis revealed that most of the studies provided empirical evidence of a significant relationship between place attachment and willingness to pay, loyalty, risk coping behavior, land management practices, civic engagement, pro-environmental behaviors, and pro-tourism behaviors such as revisit and recommendation intentions. After we present our results and conclusion, we provide an outlook on the need for further research.

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