Organizational Communication Theory and Research: An Overview of Research Methods

1978 ◽  
Vol 2 (1) ◽  
pp. 243-269 ◽  
Author(s):  
Harry S. Dennis ◽  
Gerald M. Goldhaber ◽  
Michael P. Yates
Keyword(s):  
Organizational Communication ◽  
Research Methods ◽  
Communication Theory

scholarly journals Komunikasi Organisasi Komnas Perempuan dalam Menyikapi Penyelesaian Kasus Pelecehan Seksual

Koneksi ◽  
2021 ◽  
Vol 5 (1) ◽  
pp. 139
Author(s):  
Gracela Neoh ◽  
Roswita Oktavianti
Keyword(s):  
Sexual Harassment ◽  
Public Relations ◽  
Organizational Communication ◽  
Communication Theory ◽  
Instant Messaging ◽  
Code Of Ethics ◽  
Research Problem ◽  
Internal Communication ◽  
Literature Study ◽  
The Times

Sexual harassment of women often occurs in Indonesia and is disturbing to society. Based on Komnas Perempuan's 2016 Annual Records, there were 16,217 documented cases of sexual harassment. Along with the times, sexual harassment has penetrated into the digital realm, namely one case of sexual harassment in cyberspace that occurred in 2020 by X baristas. The employee uses Closed Circuit Television to peek at the breasts of female customers and spreads through social media. Based on this case, Komnas Perempuan conducted organizational communication by stating that the actions of former X employees included sexual harassment by means of violence by verbally displaying women's bodies without consent. The formulation of the research problem is how Komnas Perempuan's organizational communication is in addressing the resolution of cases of sexual harassment by X baristas. Based on the theoretical study, this research has used organizational communication theory, public relations, and Komnas Perempuan. This research uses descriptive qualitative research methods through case studies by collecting data in the form of interviews, documentation, and literature study. The results of this study, Komnas Perempuan conducted internal communication by suggesting X to restore a safe space and external communication by responding to journalists through groups on instant messaging applications by maintaining a code of ethics to protect victims.Pelecehan seksual kepada kaum perempuan kerap terjadi di Indonesia dan meresahkan masyarakat. Berdasarkan Catatan Tahunan Komnas Perempuan tahun 2016 terdapat 16.217 kasus pelecehan seksual yang berhasil didokumentasikan. Seiring perkembangan zaman, pelecehan seksual merambah ke ranah digital. Salah satu kasus pelecehan seksual di dunia maya terjadi pada tahun 2020 dilakukan oleh barista kafe X. Pegawai tersebut menggunakan kamera pengawas untuk mengintip payudara pelanggan perempuan dan menyebarkan melalui media sosial. Berdasarkan kasus tersebut, Komnas Perempuan melakukan komunikasi organisasi dengan menyatakan tindakan mantan pegawai kafe X tersebut termasuk pelecehan seksual dengan bentuk kekerasan, dengan cara mempertontonkan secara verbal tubuh perempuan tanpa persetujuan. Rumusan masalah penelitian ini yaitu bagaimana komunikasi organisasi Komnas Perempuan dalam menyikapi penyelesaian kasus pelecehan seksual barista X. Penelitian ini menggunakan metode penelitian deskripsif kualitatif melalui studi kasus dengan mengumpulkan data berupa wawancara, dokumentasi, dan studi kepustakaan. Hasil penelitian ini menunjukkan bahwa Komnas Perempuan melakukan komunikasi internal dengan menyarankan perusahaan atau kafe X mengembalikan ruang aman pada pelanggan. Komunikasi eksternal dilakukan dengan memberikan tanggapan kepada wartawan melalui grup pada aplikasi pesan instan. Tanggapan tersebut diberikan dengan tetap menjaga kode etik untuk melindungi korban.

Becoming Who You Are Through Authentic Organizational Communication

2021 ◽  
pp. 207-222
Author(s):  
Ross Jackson
Keyword(s):  
Organizational Communication ◽  
Communication Theory ◽  
Business Communication ◽  
Universal Applicability

Business communication is comprised of standards designed for efficiency. Like commodities, official correspondences are often indistinguishable. Adherence to templates provides uniformity in arrangement if not also content. When this approach works well, it is both efficient and effective. However, the universal applicability of this paradigm is suspect. Such standardization stifles creativity. When one is responsible for communicating insights in business, a radical break with convention might be beneficial in terms of gaining attention and provoking thought. Deviating from established norms is risky. Further, while one learns key tenants of business communication at work and in college, one is seldom informed as to when to stop following the rules and forge a new communicative path forward. In this chapter, existential insights are combined with communication theory to illustrate how authentic organizational communication can assist in one becoming who one is while also communicating insights in a business in a way that the form and content are strategically aligned.

Doing Applied Organizational Communication Research

2018 ◽  
pp. 221-234
Author(s):  
Jody Jahn
Keyword(s):  
Organizational Communication ◽  
Communication Theory ◽  
Transmission Model ◽  
Communication Research ◽  
Research Engagement ◽  
The Past ◽  
Firefighter Safety ◽  
Organization Communication

Over the past several decades, organizational communication has embraced rich theoretical understandings for organization, communication and the interface between the two. Yet, as our theories have become richer and more complex, they have also become increasingly difficult to “sell” to applied audiences that often assume a “transmission” model of communication. This chapter describes challenges I have faced while applying organizational communication theory to issues related to wildland firefighter safety. I propose that a key challenge of applied organizational communication research is transforming what it means for organizational managers to think communicatively. This requires uncovering the organization's research engagement history and trajectory, encountering and working with organization members' assumptions about organization and communication, and identifying and working with pivot points that can help organization members approach problems using communication lenses.

Adapting and Advancing Organizational Communication Research Methods

2018 ◽  
pp. 151-167
Author(s):  
Keri K. Stephens
Keyword(s):  
Data Collection ◽  
Organizational Communication ◽  
Research Methods ◽  
Pedagogical Issues ◽  
Management Communication ◽  
Broad Perspective ◽  
Data Collection And Analysis ◽  
History Of ◽  
Rich History

Organizational Communication scholars have a rich history of encouraging multiple approaches to data collection and analysis. In this chapter, I provide examples from our recent history that illustrate how we have developed our broad perspective on research methods. I also disclose the struggles I had when trying to decide how to represent the trends in published methods found in Management Communication Quarterly between 2000 and 2015. My analysis revealed that approximately two thirds of the papers published in MCQ used a qualitative approach to data collection. Mixed methods were rare, while using multiple methods was more common and has been stable over time. The chapter ends by highlighting pedagogical issues surrounding our field's acceptance of methodological diversity. I argue that as teachers, we must not lose the value of educating the next generation to be methodologically deep in some research approaches. However, we must also encourage methodological curiosity; a mindset that will allow our students to continue learning methods well beyond their graduate education.

Bringing Communication Theory Into the Management Classroom: Rejoinder to “Critical Language and Discourse Awareness in Management Education”

2019 ◽  
Vol 43 (6) ◽  
pp. 673-679
Author(s):  
Jaclyn K. Brandhorst
Keyword(s):  
Organizational Communication ◽  
Recent Article ◽  
Critical Consciousness ◽  
Communication Theory ◽  
Management Education ◽  
Business Communication ◽  
Language And Communication ◽  
Language Communication

Erika Darics’s recent article “Critical Language and Discourse Awareness in Management Education” called for a more nuanced appreciation of language and communication in the management classroom. In this rejoinder, I share insights from my own background in organizational communication and discuss how I incorporate communication theory into the courses I teach in management and business communication in an effort to help students develop a critical consciousness of the ways in which communication shapes their social realities. In doing so, I also answer Darics’s call for a stronger interdisciplinary relationship between organizational and language/communication scholarship.

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