Doing Applied Organizational Communication Research

2018 ◽  
pp. 221-234
Author(s):  
Jody Jahn
Keyword(s):  
Organizational Communication ◽  
Communication Theory ◽  
Transmission Model ◽  
Communication Research ◽  
Research Engagement ◽  
The Past ◽  
Firefighter Safety ◽  
Organization Communication

Over the past several decades, organizational communication has embraced rich theoretical understandings for organization, communication and the interface between the two. Yet, as our theories have become richer and more complex, they have also become increasingly difficult to “sell” to applied audiences that often assume a “transmission” model of communication. This chapter describes challenges I have faced while applying organizational communication theory to issues related to wildland firefighter safety. I propose that a key challenge of applied organizational communication research is transforming what it means for organizational managers to think communicatively. This requires uncovering the organization's research engagement history and trajectory, encountering and working with organization members' assumptions about organization and communication, and identifying and working with pivot points that can help organization members approach problems using communication lenses.

Evoking Issues of Race and Ethnicity in Research on Physiology and Interpersonal Communication

2020 ◽  
pp. 260-287
Author(s):  
Shardé M. Davis
Keyword(s):  
Interpersonal Communication ◽  
Race And Ethnicity ◽  
Communication Research ◽  
Interpersonal Interactions ◽  
The Past ◽  
Race Ethnicity ◽  
Diverse Groups ◽  
Future Work ◽  
Area Of Study

Investigating the role of physiology in communication research is a burgeoning area of study that has gained considerable attention by relational scholars in the past decade. Unfortunately, very few published studies on this topic have evoked important questions about the role of race and ethnicity. Exploring issues of ethnicity and race provides a more holistic and inclusive view of interpersonal communication across diverse groups and communities. This chapter addresses the gap in literature by considering the ways in which race and ethnicity matter in work on physiology and interpersonal interactions. More specifically, this chapter will first discuss the conceptual underpinnings of race, ethnicity, and other relevant concepts and then review extant research within and beyond the field of communication on race, ethnicity, interpersonal interactions, and physiology. These discussions set the foundation for this chapter to propose new lines of research that pointedly connect these four concepts and advance key principles that scholars should consider in future work.

Communication Theory and Training Approaches for Multiculturally Diverse Organizations: Have Academics and Practitioners Missed the Connection?

2001 ◽  
Vol 30 (4) ◽  
pp. 445-455 ◽  
Author(s):  
Marguerite Arai ◽  
Maryanne Wanca-Thibault ◽  
Pamela Shockley-Zalabak
Keyword(s):  
Communication Theory ◽  
Diversity Training ◽  
Multicultural Training ◽  
Theory And Practice ◽  
Important Research ◽  
Human Communication ◽  
The Past ◽  
The Common ◽  
Multiculturally Diverse ◽  
And Training

While a number of articles have looked at the importance of multicultural training in the workplace over the past 30 years, there is little concrete agreement that documents the common fundamental elements of a “successful” diversity initiative. A review of the training literature suggests the importance of human communication theory and practice without including important research, methodologies, and practice from the communication discipline. This article examines formal diversity approaches, provides examples from the literature of several successful diversity initiatives in larger organizations, identifies the limited use of communication-based approaches in diversity training, and discusses the importance of integrating communication theory and practice in future training efforts.

scholarly journals Charting a course to an emerging field of 'research engagement studies': A conceptual meta-synthesis

2018 ◽  
Vol 2 (2) ◽  
pp. 185-229 ◽  
Author(s):  
Jude Fransman
Keyword(s):  
Higher Education ◽  
International Development ◽  
Higher Education Policy ◽  
Policy And Practice ◽  
Research Engagement ◽  
The Past ◽  
Narrow Definition ◽  
Definition Of ◽  
The Uk ◽  
Education Science

The past decades in the UK have witnessed renewed interest by policymakers, research funders and research institutions in the engagement of non-academic individuals, groups and organizations with research processes and products. There has been a broad consensus that better engagement leads to better impact, as well as significant learning around understanding engagement and improving practice. However, this sits in tension to a parallel trend in British higher education policy that reduces the field to a narrow definition of quantitatively measured impacts attributed to individual researchers, projects and institutions. In response, this article argues for the mobilization of an emerging field of 'research engagement studies' that brings together an extensive and diverse existing literature around understandings and experiences of engagement, and has the potential to contribute both strategically and conceptually to the broader impact debate. However, to inform this, some stocktaking is needed to trace the different traditions back to their conceptual roots and chart out a common set of themes, approaches and framings across the literature. In response, this article maps the literature by developing a genealogy of understandings of research engagement within five UK-based domains of policy and practice: higher education; science and technology; public policy (health, social care and education); international development; and community development. After identifying patterns and trends within and across these clusters, the article concludes by proposing a framework for comparing understandings of engagement, and uses this framework to highlight trends, gaps and ways forward for the emerging field.

scholarly journals Komunikasi Organisasi Komnas Perempuan dalam Menyikapi Penyelesaian Kasus Pelecehan Seksual

Koneksi ◽  
2021 ◽  
Vol 5 (1) ◽  
pp. 139
Author(s):  
Gracela Neoh ◽  
Roswita Oktavianti
Keyword(s):  
Sexual Harassment ◽  
Public Relations ◽  
Organizational Communication ◽  
Communication Theory ◽  
Instant Messaging ◽  
Code Of Ethics ◽  
Research Problem ◽  
Internal Communication ◽  
Literature Study ◽  
The Times

Sexual harassment of women often occurs in Indonesia and is disturbing to society. Based on Komnas Perempuan's 2016 Annual Records, there were 16,217 documented cases of sexual harassment. Along with the times, sexual harassment has penetrated into the digital realm, namely one case of sexual harassment in cyberspace that occurred in 2020 by X baristas. The employee uses Closed Circuit Television to peek at the breasts of female customers and spreads through social media. Based on this case, Komnas Perempuan conducted organizational communication by stating that the actions of former X employees included sexual harassment by means of violence by verbally displaying women's bodies without consent. The formulation of the research problem is how Komnas Perempuan's organizational communication is in addressing the resolution of cases of sexual harassment by X baristas. Based on the theoretical study, this research has used organizational communication theory, public relations, and Komnas Perempuan. This research uses descriptive qualitative research methods through case studies by collecting data in the form of interviews, documentation, and literature study. The results of this study, Komnas Perempuan conducted internal communication by suggesting X to restore a safe space and external communication by responding to journalists through groups on instant messaging applications by maintaining a code of ethics to protect victims.Pelecehan seksual kepada kaum perempuan kerap terjadi di Indonesia dan meresahkan masyarakat. Berdasarkan Catatan Tahunan Komnas Perempuan tahun 2016 terdapat 16.217 kasus pelecehan seksual yang berhasil didokumentasikan. Seiring perkembangan zaman, pelecehan seksual merambah ke ranah digital. Salah satu kasus pelecehan seksual di dunia maya terjadi pada tahun 2020 dilakukan oleh barista kafe X. Pegawai tersebut menggunakan kamera pengawas untuk mengintip payudara pelanggan perempuan dan menyebarkan melalui media sosial. Berdasarkan kasus tersebut, Komnas Perempuan melakukan komunikasi organisasi dengan menyatakan tindakan mantan pegawai kafe X tersebut termasuk pelecehan seksual dengan bentuk kekerasan, dengan cara mempertontonkan secara verbal tubuh perempuan tanpa persetujuan. Rumusan masalah penelitian ini yaitu bagaimana komunikasi organisasi Komnas Perempuan dalam menyikapi penyelesaian kasus pelecehan seksual barista X. Penelitian ini menggunakan metode penelitian deskripsif kualitatif melalui studi kasus dengan mengumpulkan data berupa wawancara, dokumentasi, dan studi kepustakaan. Hasil penelitian ini menunjukkan bahwa Komnas Perempuan melakukan komunikasi internal dengan menyarankan perusahaan atau kafe X mengembalikan ruang aman pada pelanggan. Komunikasi eksternal dilakukan dengan memberikan tanggapan kepada wartawan melalui grup pada aplikasi pesan instan. Tanggapan tersebut diberikan dengan tetap menjaga kode etik untuk melindungi korban.

scholarly journals A New Research Agenda for Project Management Communication Theory

2018 ◽  
Author(s):  
Bill Brantley
Keyword(s):  
Project Management ◽  
Research Agenda ◽  
Communication Complexity ◽  
Communication Theory ◽  
Communication Research ◽  
Management Communication ◽  
Complexity Leadership ◽  
New Research ◽  
Complex Responsive Processes ◽  
Complexity Theories

<p>Based on an analysis of 272 peer-reviewed articles on project management communication, the authors found that only four percent of the articles advanced project management communication toward a better contemporary understanding of the complexity of communication. The authors posit that project management communication research needs a new research agenda based on complex responsive processes of relating. The new research agenda proposal comprises three major areas of study: emotional intelligence; communication complexity theories; and complexity leadership. Adopting the new project management communication research agenda will help establish more effective communication tools and methods for project management practitioners while providing new research opportunities for communication scholars.</p>

scholarly journals MEMAHAMI KOMUNIKASI MELALUI PENELITIAN

2018 ◽  
Vol 12 (2) ◽  
pp. 285-306
Author(s):  
Wisri Wisri ◽  
Abd. Mughni
Keyword(s):  
Interpersonal Communication ◽  
Mass Communication ◽  
Group Communication ◽  
Human Life ◽  
Cultural Communication ◽  
Communication Research ◽  
Human Relations ◽  
The Past ◽  
Historical Methods ◽  
New Tradition

Communication is central in human life. All activities in human life require communication. The scientific study of the symptoms or reality of communication covers a very broad field, covering all forms of human relations and using symbols. more concretely this includes fields such as Interpersonal Communication, Group Communication, Organizational/Intellectual Communication, Mass Communication and Cultural Communication as seen in various forms of symbolic expression. Noting the seven traditions of communication research as such, communication research seems to be facing an important issue for its development in the present and future, which is pleased with how to try to take steps to get out of the confines of tradition and / or bring together existing traditions. This effort might be in the form of combining one tradition with another existing tradition (trying to synthesize existing traditions) while pioneering an entirely new tradition, for example with a more extensive implementation of historical methods to discover how communication patterns exists in a society in the past and attempts to understand what is now by looking at the past.

scholarly journals Communication processes in system management

2019 ◽  
pp. 26-29
Author(s):  
Mariia PANCHENKO ◽  
Olena OLEINYKOVA ◽  
Stanislav IVANOV
Keyword(s):  
Organizational Communication ◽  
Point Of View ◽  
Communication Strategy ◽  
Organizational Capabilities ◽  
Strategy Development ◽  
Modern Concept ◽  
Scientific Publications ◽  
Research Areas ◽  
Business Entities ◽  
Organization Communication

Introduction. The paper examines organizational communication capacities that are studies as a signifi cant component of organization strategic potential. The purpose of the paper is to define the structure and content of organizational communication capacities and identify methods for assessing them. The author combines three research areas: assessment and analysis of organization communication capacities, organization communication strategy development, and organization willingness to change. Results. Two groups of organization communication capacities are revealed, that represent different approaches to strategic development of organization communication capacities. The fi rst group relies on the long-term planning of using external resources, the second promotes changes in the organization. The author presents criteria for assessing organization communication capacities skills that ensure fl ow of resources to the organization. Using the modern concept of information transparency the author highlights universal (common to different legal and business entities and partners) communications that shape business image of a transparent enterprise. Basic and additional components of the customer-oriented communication impact are studied, organization communication capacities that promote organizational change are described. Conclusion. Organizational capabilities are the actual article of research both from the point view of dynamics scientific publications and from the point of view the confession of importance of this aspect of strategic management.

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