scholarly journals Systematic Literature Review on Evaluation of Quality Management Practices in Palm Oil Supply Chain: The Case of Upstream

2019 ◽  
Vol 327 ◽  
pp. 012001
Author(s):  
MFSA Ghani ◽  
M Zahid-Muhamad ◽  
MFA Aziz ◽  
S Syahlan
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Palm Oil ◽  
Management Practices ◽  
Oil Supply ◽  
Quality Management Practices

Findings of quality management studies in primary and secondary education: a systematic literature review

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nancy Bouranta ◽  
Evangelos Psomas ◽  
Jiju Antony
Keyword(s):  
Secondary Education ◽  
Quality Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Management Practices ◽  
Content Type ◽  
Primary And Secondary Education ◽  
Review Study ◽  
Implementation Plans ◽  
Practical Implications

PurposeThe aim of this paper is to present the main findings of the studies in the field of quality management (QM) in primary and secondary education. Grouping these findings into themes and these themes, in turn, into broad categories as well as prioritizing the themes of findings are also aims of the present study.Design/methodology/approachA systematic literature review (SLR) of articles focusing on QM in primary and secondary education was carried out based on major publishers, namely Emerald Online, Taylor and Francis, Elsevier/Science Direct, Springer Link, Sage Publishing and Online. In total, 133 articles published in 62 journals during 1983–2019 were collected. The affinity diagram was applied in order to group the findings of the QM studies into logical themes and these themes into broad categories. Moreover, the Pareto diagram was applied to prioritize the themes revealed.FindingsA plethora of articles focusing on QM in primary and secondary education have been published in the last decades. The findings of the QM studies presented in the 133 reviewed articles are grouped into 43 themes and these themes, in turn, into 6 broad categories, namely management practices, school characteristics, teachers, stakeholders, government and pupils. The analysis also reveals themes that can be characterized as “vital” and “useful.”Practical implicationsResearchers and school managers can take into consideration the findings of the QM studies in primary and secondary education as well as the themes of high priority for the design of future studies and QM implementation plans, respectively.Originality/valueThis is the first literature review study which presents analytically the findings of the QM studies in primary and secondary education. This study also contributes to the literature by formulating meaningful themes of these findings and broad categories of these themes and by prioritizing the themes revealed.

Impact of supply chain quality management practices on operational performance: empirical evidence from manufacturing companies in Vietnam

2019 ◽  
Vol 24 (6) ◽  
pp. 855-871 ◽  
Author(s):  
Anh Chi Phan ◽  
Hao Anh Nguyen ◽  
Phuong Dinh Trieu ◽  
Ha Thu Nguyen ◽  
Yoshiki Matsui
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Management Practices ◽  
Operational Performance ◽  
Internal Quality ◽  
Manufacturing Companies ◽  
Quality Cost ◽  
Content Type ◽  
Future Studies ◽  
Quality Management Practices

Purpose This study aims to investigate the effect of supply chain quality management on operational performance in Vietnamese manufacturing companies. Design/methodology/approach Questionnaire survey is conducted to collect data from Vietnamese manufacturing companies in the electronic/electric industry. Collected data were analyzed by using correlation analysis and hierarchical regression analysis. Findings This study points out the current situation of implementing supply chain quality management practices in Vietnamese manufacturing companies which are more focused on internal quality management practices than upstream and downstream quality management practices. Correlation and regression analyses that demonstrate the significant linkage between supply chain quality management practices and operational performance are confirmed in this study. Upstream and downstream quality management are found to be the significant predictor for high performance on quality, cost and delivery. Research limitations/implications This study has some limitations that can be addressed in future studies. The first limitation is the relatively small sample size due to lack of time and resources. These constraint can be overcome in future works by collecting more data in diverse countries and industries to re-examine the framework. Furthermore, larger sample will allow researchers to apply other statistical methods such as path analysis and structural equation modelling, which would provide interesting results. Another limitation is that the collected data in this paper mainly rely on perceptions of the respondents, which may cause individual bias in analysis. To reduce this type of bias, both subjective and objective measurement of scales, especially performance measures, can be used in future studies. Practical implications This study provides empirical evidences that practitioners can use to improve a specific type of performance, especially in the context of emerging economies. In a turbulent and unpredictable business environment, it is emphasized that quality management should be extended at supply chain level to utilize the capabilities of external partners. In Vietnamese manufacturing firms, implementation of such practices as information technology links, information sharing, supplier involvement and customer involvement would lead to high level of operational performance. Originality/value Supply chain management and quality management are two fields of study that have gained much attention of researchers. However, the concept of supply chain quality management as well as its impact on business performance have not been fully studied, especially in context of a developing country. Through extensive literature review, this study proposes and tests an analytical framework that characterizes supply chain quality management into three elements: internal quality management, upstream quality management and downstream quality management. Subsequently, their impact on quality, cost and delivery are analyzed to provide better understanding of supply chain quality management in Vietnamese context.

scholarly journals Experiences in Supply Chain Quality Management Practices in Vietnam: Studying on Steel Manufacturing Company A and Packaging Manufacturing Company B

2019 ◽  
Vol 14 (7) ◽  
pp. 171 ◽  
Author(s):  
Nguyen Thi Duc Nguyen
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Human Resource Development ◽  
Manufacturing Industry ◽  
Management Practices ◽  
Management Support ◽  
Manufacturing Companies ◽  
Quality Management Practices ◽  
Manufacturing Company ◽  
The Impact

Supply chain quality management is receiving the increasing interests of managers not only in Vietnam, but also in over the world, though research to date insufficiently meets the practical needs of business. Taking an advantage, this study aims at providing practical experiences in supply chain quality management practices of companies in Vietnam which effectively effects on their firm’s performance. On the basis of reviewing previous studies, this study is conducted through in-depth interviewing with seven experts of the seven manufacturing companies in Vietnam and researching case study at two typical manufacturing companies in the steel and packaging manufacturing industry in Vietnam. The result finds that there are six critical aspects of supply chain quality management practices having the impact on firms’ performance in Vietnam, specifically top management support, human resource development, internal lean practices, supplier focus, strategic supplier partnership and customer focus. Finally, it provides an interesting reference for supply chain managers in Vietnam in searching the appropriate approaches to increase the performance of the business through supply chain quality management practices.

A learning perspective of supply chain quality management: empirical evidence from US supply chains

2019 ◽  
Vol 25 (1) ◽  
pp. 17-34 ◽  
Author(s):  
Mahour Mellat Parast
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Information Sharing ◽  
Process Improvement ◽  
Management Practices ◽  
Supply Chain Performance ◽  
Content Type ◽  
Quality Practices ◽  
Quality Management Practices ◽  
The Relationship

Purpose This paper aims to examine the relationship between supply chain quality management practices and their impact on supply chain performance. The authors define and operationalize supply chain quality management practices that enhance knowledge creation and learning in a supply chain. Design/methodology/approach Data are collected from logistics and supply chain managers in the USA to examine the validity and reliability of the model for supply chain quality. Findings The empirical result provides support for the reliability and validity of the proposed model, the constructs used in the model, and the interrelationships among key constructs of supply chain quality. The authors show that trust is the main predictor of supply chain quality practices and supply chain quality performance outcomes. In addition, the findings show that the impact of trust on process improvement is mediated by information sharing, inter-firm trust and information sharing are significant predictors of supply chain satisfaction, and inter-firm trust and process improvement are significant predictors of supply chain performance. Implications of the research for the theory and practice of supply chain management and quality management are presented. Practical implications This study provides important insights into effective implementation of quality management across the supply chain. Supply chain managers should realize that achieving improvement in many supply chain activities such as information sharing or process improvement requires organizations to be engaged in trust-based activities. In that regard, it is important for supply chain managers to be engaged in developing relationships with their supply chain partners that enhance inter-organizational trust. Originality/value This is the first study that examines a supply chain quality management model from the learning perspective. The authors validate the supply chain quality framework proposed by Parast (2103) through operationalization of the constructs, development of the relationship among key supply chain quality practices and empirical assessment of the structural model for supply chain quality.

Supply chain quality management performance measurement: systematic review

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Seyedeh Soudeh Karamouz ◽  
Reza Ahmadi Kahnali ◽  
Mohamad Ghafournia
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Literature Review ◽  
Total Quality Management ◽  
Performance Measurement ◽  
Performance Measures ◽  
Systematic Literature Review ◽  
Total Quality ◽  
Quality Performance ◽  
Content Type

PurposeThis study aims at investigating the existing knowledge in the literature on quality management performance measurement in order to identify performance measures in the field of total quality management and classify measures according to the three levels of supplier, customer and company.Design/methodology/approachA systematic literature review is conducted at the intersection of performance measurement and total quality management fields. Four databases including Web of Sciences, Scopus, Emerald and Google Scholar were searched up to 2018. A final sample of 24 articles was selected based on the inclusion/exclusion criteria that constitutes the knowledge base of the study.FindingsOne of the problems that many organizations face is the lack of knowledge and resources on how to evaluate, improve and manage the quality performance. Through analysis and synthesis of the literature, the study revealed the measures for assessing quality performance at three levels of supplier, customer and company.Research limitations/implicationsThis study focuses only on four databases, which may have limited the number of the databases included and thus the scope of this investigation to a certain extent.Originality/valueThe present study aimed to identify and classify different performance measures through a systematic literature review framework classifying these measures into three groups. The article brings together fragmented literature from multiple studies to categorize research output regarding performance measurement of supply chain quality. The paper shows the state of the performance measurement in total quality management in supply chain.

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