scholarly journals Improving service use through prediction modelling: a case study of a mathematics support centre

2021 ◽  
Author(s):  
Emma Howard ◽  
Anthony Cronin
Keyword(s):  
Higher Education ◽  
Data Analysis ◽  
Waiting Time ◽  
Service Use ◽  
Education Student ◽  
Learning Support ◽  
Value For Money ◽  
Start Time ◽  
Prediction Modelling

Abstract In higher education, student learning support centres are examples of walk-in services with nonstationary demand. For many centres, the major expenditure is tutor wages; thus, optimizing tutor numbers and ensuring value for money in this area are key. In University College Dublin, the mathematics support centre (MSC) has developed a software system, which electronically records the time each student enters the queue, their start time with a tutor and time spent with a tutor. In this paper, we show how data analysis of 25,702 student visits and tutor timetable data, spanning 6 years, is used to identify busy and quiet periods. Prediction modelling is then used to estimate the waiting time for future MSC visitors. Subsequently, we discuss how this is used for staffing optimization, i.e. to ensure there is sufficient coverage for busy times and no resource wastage during quieter periods. The analysis described resulted in the MSC reducing the number of queue abandonments and releasing funds from overstaffed hours to increase opening hours. The methods used are easily adapted for any busy walk-in service, and the code and data referenced are freely available: https://github.com/ehoward1/Math-Support-Centre-.

How can creative practice facilitate reflection on self-learning? Implications for narrative career counselling

2018 ◽  
Vol 27 (2) ◽  
pp. 108-115 ◽  
Author(s):  
Laura Brammar ◽  
Katarina Lezova
Keyword(s):  
Higher Education ◽  
Individual Case ◽  
Career Counselling ◽  
Education Student ◽  
Creative Practice ◽  
Narrative Career Counselling ◽  
Self Learning ◽  
Writing Task

This study uses an individual case study to explore how creative practice can facilitate reflection on self-learning from a narrative career counselling perspective. The case study features the original creative output and associated writing task produced by a higher education student as part of a skills award. The study considers what is meant by creativity and the use of creative practices in narrative career counselling. Based on the case study, it considers the potential implications for narrative career counselling regarding the use of creative practice to facilitate both reflection and stimulate internal and external dialogues around self-learning.

scholarly journals Higher Education Teaching and Learning Support Areas Differences in England and Brazil: A Case Study

2020 ◽  
Vol 6 (2) ◽  
pp. 8960-8981
Author(s):  
José Carlos Redaelli ◽  
Juliana Ferreira Vales ◽  
Orlando Fontes Lima Jr ◽  
Júlio Cesar Ferreira Passos
Keyword(s):  
Higher Education ◽  
Teaching And Learning ◽  
Learning Support ◽  
Higher Education Teaching

Motivational Influences for Higher Education (HE) Students

2019 ◽  
Vol 9 (1) ◽  
pp. 38-50 ◽  
Author(s):  
Robert Costello ◽  
Murray Lambert
Keyword(s):  
Higher Education ◽  
Data Analysis ◽  
Problem Solving ◽  
Mixed Method ◽  
Key Factors ◽  
The United Kingdom ◽  
Motivational Influences ◽  
Student's Perceptions ◽  
Games Development

This article offers a novel innovative gamification approach for undergraduates within higher education. To support the innovative approach, a mixed method data analysis investigation was conducted to capture the case study. The authors propose a gamification model to support student's perceptions and views while they were undertaking their Level 5 Games Technologies and Level 6 Games Development courses at a higher education institute within the northeast of the United Kingdom. The model used within gamification will provide a supportive approach for game thinking challenges, to help build upon excitement and motivational influences to improve retention, engagement, motivation, and problem solving, whilst using a competition between the two-year groups as an incentive. The authors' analysis suggests there are key factors between competition and using motivation through gamification to influence the learners.

scholarly journals The Relationship between Administrative Intensity and Student Retention and Success: A Three-Year Study

2018 ◽  
Vol 8 (4) ◽  
pp. 159 ◽  
Author(s):  
Kerry Romine ◽  
Rose Baker ◽  
Karla Romine
Keyword(s):  
Higher Education ◽  
Data Analysis ◽  
Student Retention ◽  
Postsecondary Education ◽  
Graduation Rates ◽  
Secondary Data ◽  
Secondary Data Analysis ◽  
Policy Implications ◽  
Education Student ◽  
Data Set

Through the lens of complexity theory and by utilizing the methodological framework set forth in Gander’s 1999 article regarding internal and external organizational elements of administrative intensity, this secondary data analysis study linked the internal organizational elements of administrative intensity to institutional results as evidenced by higher education student retention and graduation rates. Representing institutional investments, efforts, and outcomes from 2004 to 2014, three years of data reporting were gathered from the Integrated Postsecondary Education Data Set (IPEDS) and were then cleaned per secondary data analysis techniques. Using canonical correlation analysis, the internal elements of administrative intensity were correlated with student retention and success. Findings indicate the relationships of internal elements of higher education institutions on student retention and success, which was measured by four-year, six-year, and eight-year graduation rates. The discussion includes education policy implications.

scholarly journals Higher Education, Student Health, and Obesity in Developing Countries

2017 ◽  
pp. 13-15
Author(s):  
Caitriona Taylor
Keyword(s):  
Higher Education ◽  
Developing Countries ◽  
Developing Nations ◽  
Student Health ◽  
Education Student ◽  
Health Factors ◽  
Education Levels ◽  
Positive Correlations ◽  
Developed World

A dichotomy exists in obesity rates and physical health factors, between similarly situated population groups in developed and developing nations.  Positive correlations between higher education levels and obesity in the developed world may not be mirrored in the developing world.  Using Egypt as a case study, this paper argues that higher education institutions in developing countries need to be a driving force in creating a cultural of health among their student populations, through increasing access to and participation in physical activity. 

Development and Evaluation of a Generic Re-Purposable e-Learning Object on Data Analysis

2010 ◽  
pp. 14-28
Author(s):  
Jillian R. Griffiths ◽  
Jenny Craven
Keyword(s):  
Higher Education ◽  
Data Analysis ◽  
21St Century ◽  
Personal Experience ◽  
Learning Object ◽  
Diverse Student ◽  
E Learning ◽  
Uk Higher Education ◽  
Diverse Student Population

This case describes the development of a re-purposable learning object for higher education. There is evidence of an increasingly diverse student population in UK higher education, where the sector is currently faced with re-positioning itself in order to meet the challenges of higher education in the 21st century. This has resulted in a new emphasis in education on supporting the learner, in collaboration with peers and tutors, through a lifetime of education, both within and outside the classroom. These factors, together with personal experience in teaching students data analysis have been instrumental in the formation, by the authors, of the conception of the Analyse This!!! learning object described in this case study. In June 2008 Analyse This!!! was successfully launched, and it is hoped that it will prove to be a useful resource for students and staff alike, across many different subject disciplines and across different institutions.

scholarly journals English Medium Instruction and the Internationalization of Higher Education in Latin America: A Case Study from a Colombian University

2021 ◽  
Vol 13 (2) ◽  
pp. 339-367 ◽  
Author(s):  
Isabel Tejada-Sanchez ◽  
Mario Molina-Naar
Keyword(s):  
Higher Education ◽  
Language Learning ◽  
English Language ◽  
Internationalization Of Higher Education ◽  
Learning Support ◽  
Internationalization Process ◽  
Structured Interviews ◽  
English Medium Instruction ◽  
Contextual Awareness

This study discusses the implementation of English medium instruction (EMI) at a Colombian university. First, the paper reviews the rise of EMI in the internationalization of higher education. Second, it illustrates how one university incorporated EMI as part of an internationalization process. Third, it identifies the perceptions that a group of administrators, faculty, and students have regarding the EMI initiative. Questionnaires, semi-structured interviews, and document analysis were conducted. Findings suggest that EMI is tied to the structuring of an internationalization office, curricular reforms, and English language learning support. Participants’ perceptions are associated with their imaginaries, identities, experiences, and obligations in relation to the English language. The study concludes that the implementation of EMI within the internationalization of universities is inevitable, yet a sustainable EMI strategy requires contextual awareness and articulation amongst its participants.

scholarly journals Management of Lecturers Resource Development at Higher Education

2019 ◽  
Vol 8 (5) ◽  
pp. 246
Author(s):  
Isthifa Kemal ◽  
Suryadi Suryadi ◽  
Unifah Rosyidi
Keyword(s):  
Higher Education ◽  
Data Analysis ◽  
Qualitative Method ◽  
Resource Development ◽  
Case Study Approach ◽  
Analysis Techniques ◽  
Study Approach ◽  
Research Programs ◽  
Banda Aceh

The purpose of this study was to determine the management of the development of lecturer resources in the tri dharma of higher education in STKIP Bina Bangsa Getsempena (STKIP BBG) Banda Aceh. This research is focused on the implementation of the tri dharma of higher education. This research uses a qualitative method with a case study approach. Data were collected by interview, observation and documentation study, then analyzed qualitatively. As for data analysis techniques, descriptive-inductive and reflective models are specifically used in this study. The results of these research programs in the implementation of the tri dharma of higher education are carried out on an ongoing basis so that lecturer resources are maintained. All of them in the management of lecturer resource development rests on the vision of the institution to make universities superior.

scholarly journals Higher Education, Student Health, and Obesity in Developing Countries

2017 ◽  
pp. 13
Author(s):  
Caitriona Taylor
Keyword(s):  
Higher Education ◽  
Developing Countries ◽  
Developing Nations ◽  
Student Health ◽  
Education Student ◽  
Health Factors ◽  
Education Levels ◽  
Positive Correlations ◽  
Developed World

A dichotomy exists in obesity rates and physical health factors, between similarly situated population groups in developed and developing nations.  Positive correlations between higher education levels and obesity in the developed world may not be mirrored in the developing world.  Using Egypt as a case study, this paper argues that higher education institutions in developing countries need to be a driving force in creating a cultural of health among their student populations, through increasing access to and participation in physical activity. 

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