scholarly journals Impact of Emerging Technology in Social Work Practice

Social Work ◽  
2019 ◽  
Author(s):  
Paul Freddolino

There is little doubt that social work practice has been, is, and will continue to be impacted by emerging technologies, generally defined in terms of information and communication technologies (ICT), in the United States and around the globe. However, while it is relatively easy to locate descriptions of innovative technologies and social work services utilizing these technologies, it is somewhat more difficult to locate concrete evidence to illustrate actual widely-adopted changes in the practice arena brought about as a result of ICTs. It is harder still to identify concrete, data-based evidence concerning the efficacy and cost-effectiveness of these technologies and services, the “real impact” that changes clients’ lives. Furthermore, there is little discussion concerning the concurrent impact of other significant ongoing transformations in social work practice that in some ways support increased impact of emerging technologies and in other ways limit their potential impact. Such trends as the following: the increasing prevalence of integrated mental health and substance abuse services into “behavioral health”; the promotion of inter-professional and multidisciplinary approaches; greater awareness of, and in some venues now required, focus on patient/client-centered care; heightened acknowledgement of the role of caregivers and their enhanced influence and power as advocates; heightened prevalence of universal design principles; increased attention to mindfulness; and greater sensitivity to the short- and long-term impact of trauma are all relevant. These trends create an environment in which emerging ICTs can have greater potential impact. They interact with both the development of new technologies and the escalating awareness of the potential of these technologies by practitioners, the agencies that employ them, and the clients and caregivers who utilize their services. Also involved are for-profit enterprises that see in this technology-enhanced arena a potential to earn substantial profits. The available sources make clear that little is indeed clear, and that there are both challenges and opportunities confronting the use of emerging technologies, with critical trade-offs between access and privacy, and between enhanced services and technology-related barriers to these services. Throughout this review social work’s commitment to social justice provides a lens that cannot be ignored, demanding recognition of sources whose description of impact may be less optimistic than that of ICT cheerleaders. The current state of affairs should serve as a call to action for all stakeholders in the human services to share information and data about these emerging trends, and to play an active role in their further development to ensure that the demands of social justice are addressed.

2021 ◽  
pp. 104973152110109
Author(s):  
Marjorie Johnstone

This article examines how mental health social work practice can move outside the hegemony of the medical model using approaches that honor the centering of social justice. By using the philosophical analysis of epistemic injustice and the ethics of knowing, I move out of the traditional psychiatric and psychological conceptual frameworks and discuss new guiding principles for practice. In the context of the radical tradition in social work and the impetus to blend theory with practice, I consider the use of narrative and anti-oppressive approaches to center social justice principles in individual dyadic work as well as in wider systems family and community work and policy advocacy. I evaluate these approaches through the principles of epistemic justice and discuss the importance of a relational collaborative approach where honoring the client and exploring lived experience are central to both the concepts of testimonial justice, hermeneutic justice and anti-oppressive practice.


2021 ◽  
Vol 20 (1-2) ◽  
pp. 54-62 ◽  
Author(s):  
Mona B Livholts

Exhaustion is not about being tired. It is an intense feeling of restlessness, of insomnia, and awakening when I ask myself: have I exhausted all that is possible? Such a state of restlessness and wakefulness represents a turning point for having enough, and opens for new possibilities to act for social change. This reflexive essay departs from the notion that the language of exhaustion offers a wor(l)dly possibility for social work(ers) to engage in critical analytical reflexivity about our locations of power from the outset of our (g)local environment worlds. The aim is to trace the transformative possibilities of social change in social work practice through the literature of exhaustion (eg. Frichot, 2019 ; Spooner, 2011 ). The methodology is based on uses of narrative life writing genres such as poetry, written and photographic diary entrances between the 4th of April and 4th of June. The essay shows how tracing exhaustion during the pandemic, visualises a multiplicity of forms of oppression and privilege, an increasing attention and relationship to things, and border movements and languages. I suggest that social work replace the often-used terminology of social problems with exhaustive lists to address structural forms of racism, sexism, ableism, ageism, which has been further visualized through death, illness, violence, and poverty during the pandemic. I argue that the language of exhaustion is useful for reflexivity and action in social work practice through the way it contributes to intensified awareness, attention, engagement, listening, and agency to create social justice.


1999 ◽  
Vol 42 (1) ◽  
pp. 27-38
Author(s):  
Pauline Jivanjee ◽  
Susan Tebb

Experiences traveling in Kenya provide a backdrop to an examination of the principles and practices of the Harambee and women’s movements in Kenya as they compare with feminist social work practice in the United States. Concluding remarks address the implications of our learning for our work in social work education.


2002 ◽  
Vol 83 (5) ◽  
pp. 483-492 ◽  
Author(s):  
Sophie Freud ◽  
Stefan Krug

The authors, both social work educators, serve on an ethics call line committee that provides insights on how the provisions of the (United States) National Association of Social Workers Code of Ethics (NASW, 1996) interface with the ethical dilemmas encountered by the social work community. In this paper, the authors highlight aspects of social work practice that they consider ethical, yet not easily accommodated by the provisions of the current Code. They also question the 1996 introduction of the concept of dual relationships into the Code and suggest that the Code adopt the less ambiguous term of boundary violations. Also recognized by the authors is the need for clear boundaries for the protection of clients against temptations that might arise in a fiduciary relationship, and for the legal protection of social workers. But, the authors argue, social work practitioners in certain settings, with particular populations, and in certain roles, inevitably face multiple relationships as an integral aspect of their work. The authors conclude that social work's adoption of the psychoanalytic constrains of anonymity, neutrality, and abstinence has detoured the profession from its original double focus on individuals and their society.


Author(s):  
Susan Tregeagle

Case management systems were designed to open the way for increased participation of young people and their families in child welfare interventions, and, their standardised format provides a valuable opportunity to use ICT in social work practice. Existing research is unclear about how effectively case management affects participation, nor, the impact of ICT on social work interventions. This paper describes the findings of qualitative research with service users about their experiences of case management and how ICT could further their involvement in critical decisions for families. Service users are keen to use ICT and this could help overcome the limitations of paper-based case management systems and exploit the communication potential of the internet and mobile phones. However, before ICT could be used, the complex ‘digital divide’ affecting disadvantaged families would need to be addressed and social workers’ understanding and current use of ICT would need to be explored.


2019 ◽  
Vol 50 (6) ◽  
pp. 1652-1668
Author(s):  
Dassi Postan-Aizik ◽  
Corey S Shdaimah ◽  
Roni Strier

Abstract This article explores the value of social justice as a shared ethical ground for social workers worldwide. Constructions and interpretations of social justice are deeply affected by different perspectives, contested positions and unequal power dynamics. As societies become ever more diversified, these may hinder the centrality of social justice as a core value. Drawing on data collected from participants in a binational interprofessional seminar on social justice in multi-cultural societies, this qualitative study is based on interviews and visual analysis with 16 American and 15 Israeli social workers and social work students. Findings suggest that social justice remains a core value although it is both an organising and disorganising, unifying and dividing concept. The study explores the positive contribution of positionality to help gain a broader understanding of social justice and navigate challenges in implementation, practice and education in diverse and conflicted settings. Practical implications for social work practice and education are discussed.


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