Quality dominant logic in big data analytics and firm performance

2019 ◽  
Vol 25 (3) ◽  
pp. 512-532 ◽  
Author(s):  
Samuel Fosso Wamba ◽  
Shahriar Akter ◽  
Marc de Bourmont
Keyword(s):  
Big Data ◽  
Firm Performance ◽  
Data Analytics ◽  
Online Survey ◽  
Information Quality ◽  
Big Data Analytics ◽  
Firm Strategy ◽  
Theoretical Understanding ◽  
Content Type ◽  
The Relationship

Purpose Big data analytics (BDA) gets all the attention these days, but as important—and perhaps even more important—is big data analytics quality (BDAQ). Although many companies realize a full return from BDA, others clearly struggle. It appears that quality dynamics and their holistic impact on firm performance are unresolved in data economy. The purpose of this paper is to draw on the resource-based view and information systems quality to develop a BDAQ model and measure its impact on firm performance. Design/methodology/approach The study uses an online survey to collect data from 150 panel members in France from a leading market research firm. The participants in the study were business analysts and IT managers with analytics experience. Findings The study confirms that perceived technology, talent and information quality are significant determinants of BDAQ. It also identifies that alignment between analytics quality and firm strategy moderates the relationship between BDAQ and firm performance. Practical implications The findings inform practitioners that BDAQ is a hierarchical, multi-dimensional and context-specific model. Originality/value The study advances theoretical understanding of the relationship between BDAQ and firm performance under the influence of firm strategy alignment.

Big data analytics capability as a mediator in the impact of open innovation on firm performance

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
José Arias-Pérez ◽  
Alejandro Coronado-Medina ◽  
Geovanny Perdomo-Charry
Keyword(s):  
Big Data ◽  
Firm Performance ◽  
Financial Performance ◽  
Open Innovation ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Content Type ◽  
Customer Involvement ◽  
The Relationship ◽  
Analytics Capability

PurposeBig data analytics capability (BDAC) is the ability of a firm to capture and analyze big data toward the generation of insights. The literature has mainly focused on analyzing the direct effects of BDAC on different aspects related to firm performance such as finances and innovation. However, the lack of works analyzing the intermediation role BDAC could play is noticeable, particularly in organizational situations that pose great challenges in terms of data processing. Thus, the aim of this paper is to analyze BDAC mediation in the relationship between open innovation (OI), particularly customer involvement, and firm performance (financial and non-financial).Design/methodology/approachStructural equation modeling was used to test the proposed model with survey data from a sample of 112 firms.FindingsThe results show that BDAC has a partial mediating effect on the relationship between OI and financial performance, and between OI and non-financial performance. Nevertheless, this mediation is greater in the first relationship.Originality/valueThe main contribution of the study is to offer a broader research perspective regarding the role of BDAC in the relationship between OI and firm performance. This study ultimately questions that research tradition in which this role has been reduced to that of a simple application of data analytics techniques. Instead, the results show BDAC is primarily an organizational skill that should be articulated with key processes, such as customer involvement, to maximize the financial and non-financial use of the large flow of data coming from the main OI activity of low and medium-technology companies.

Dave Snowden on KM and big data/analytics: interview with David J. Pauleen

2017 ◽  
Vol 21 (1) ◽  
pp. 12-17 ◽  
Author(s):  
David J. Pauleen
Keyword(s):  
Big Data ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Theory And Practice ◽  
Content Type ◽  
Face To Face ◽  
The Relationship ◽  
A Company ◽  
Practical Implications ◽  
Scientific Officer

Purpose Dave Snowden has been an important voice in knowledge management over the years. As the founder and chief scientific officer of Cognitive Edge, a company focused on the development of the theory and practice of social complexity, he offers informative views on the relationship between big data/analytics and KM. Design/methodology/approach A face-to-face interview was held with Dave Snowden in May 2015 in Auckland, New Zealand. Findings According to Snowden, analytics in the form of algorithms are imperfect and can only to a small extent capture the reasoning and analytical capabilities of people. For this reason, while big data/analytics can be useful, they are limited and must be used in conjunction with human knowledge and reasoning. Practical implications Snowden offers his views on big data/analytics and how they can be used effectively in real world situations in combination with human reasoning and input, for example in fields from resource management to individual health care. Originality/value Snowden is an innovative thinker. He combines knowledge and experience from many fields and offers original views and understanding of big data/analytics, knowledge and management.

The role of big data analytics capabilities in bolstering supply chain resilience and firm performance: a dynamic capability view

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohamad Bahrami ◽  
Sajjad Shokouhyar
Keyword(s):  
Risk Management ◽  
Big Data ◽  
Supply Chain ◽  
Firm Performance ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Content Type ◽  
Supply Chain Resilience ◽  
Management Culture

PurposeBig data analytics capability (BDAC) can affect firm performance in several ways. The purpose of this paper is to understand how BDA capabilities affect firm performance through supply chain resilience in the presence of the risk management culture.Design/methodology/approachThe study adopted a cross-sectional approach to collect survey-based responses to examine the hypotheses. 167 responses were collected and analyzed using partial least squares in SmartPLS3. The respondents were generally senior IT executives with education and experience in data and business analytics.FindingsThe results show that BDA capabilities increase supply chain resilience as a mediator by enhancing innovative capabilities and information quality, ultimately leading to improved firm performance. In addition, the relationship between supply chain resilience and firm performance is influenced by risk management culture as a moderator.Originality/valueThe present study contributes to the relevant literature by demonstrating the mediating role of supply chain resilience between the BDA capabilities relationship and firm performance. In this context, some theoretical and managerial implications are proposed and discussed.

Big data analytics capabilities and organizational performance: the mediating effect of dual innovations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xiaofeng Su ◽  
Weipeng Zeng ◽  
Manhua Zheng ◽  
Xiaoli Jiang ◽  
Wenhe Lin ◽  
...  
Keyword(s):  
Big Data ◽  
Organizational Performance ◽  
Empirical Analysis ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Mediating Effect ◽  
Content Type ◽  
Mediating Role ◽  
The Relationship

PurposeFollowing the rapid expansion of data volume, velocity and variety, techniques and technologies, big data analytics have achieved substantial development and a surge of companies make investments in big data. Academics and practitioners have been considering the mechanism through which big data analytics capabilities can transform into their improved organizational performance. This paper aims to examine how big data analytics capabilities influence organizational performance through the mediating role of dual innovations.Design/methodology/approachDrawing on the resource-based view and recent literature on big data analytics, this paper aims to examine the direct effects of big data analytics capabilities (BDAC) on organizational performance, as well as the mediating role of dual innovations on the relationship between (BDAC) and organizational performance. The study extends existing research by making a distinction of BDACs' effect on their outcomes and proposing that BDACs help organizations to generate insights that can help strengthen their dual innovations, which in turn have a positive impact on organizational performance. To test our proposed research model, this study conducts empirical analysis based on questionnaire-base survey data collected from 309 respondents working in Chinese manufacturing firms.FindingsThe results support the proposed hypotheses regarding the direct and indirect effect that BDACs have on organizational performance. Specifically, this paper finds that dual innovations positively mediate BDACs' effect on organizational performance.Originality/valueThe conclusions on the relationship between big data analytics capabilities and organizational performance in previous research are controversial due to lack of theoretical foundation and empirical testing. This study resolves the issue by provides empirical analysis, which makes the research conclusions more scientific and credible. In addition, previous literature mainly focused on BDACs' direct impact on organizational performance without making a distinction of BDAC's three dimensions. This study contributes to the literature by thoroughly introducing the notions of BDAC's three core constituents and fully analyzing their relationships with organizational performance. What's more, empirical research on the mechanism of big data analytics' influence on organizational performance is still at a rudimentary stage. The authors address this critical gap by exploring the mediation of dual innovations in the relationship through survey-based research. The research conclusions of this paper provide new perspective for understanding the impact of big data analytics capabilities on organizational performance, and enrich the theoretical research connotation of big data analysis capabilities and dual innovation behavior.

Big data analytics adoption model for small and medium enterprises

2020 ◽  
Vol 11 (4) ◽  
pp. 483-513 ◽  
Author(s):  
Parisa Maroufkhani ◽  
Wan Khairuzzaman Wan Ismail ◽  
Morteza Ghobakhloo
Keyword(s):  
Big Data ◽  
Data Analytics ◽  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Big Data Analytics ◽  
Mediation Effect ◽  
Unified Framework ◽  
Content Type ◽  
Medium Enterprises ◽  
The Relationship

Purpose Big data analytics (BDA) is recognized as a turning point for firms to improve their performance. Although small- and medium-sized enterprises (SMEs) are crucial for every economy, they are lagging far behind in the usage of BDA. This study aims to provide a single and unified model for the adoption of BDA among SMEs with the integration of the technology–organization–environment (TOE) model and resource-based view. Design/methodology/approach A survey of 112 manufacturing SMEs in Iran was conducted, and the data were analysed using structural equation modelling to test the model of this study. Findings The results offer evidence of a BDA mediation effect in the relationship between technological, organizational and environmental contexts, and SMEs performance. The findings also demonstrated that technological and organizational elements are the more significant determinants of BDA adoption in the context of SMEs. In addition, the result of this study confirmed that BDA adoption could enhance the financial and market performance of SMEs. Practical implications Providing a single unified framework of BDA adoption for SMEs enables them to appreciate the importance of most influential elements (technology, organization and environment) in the adoption of BDA. Also, this study may encourage SMEs to be more willing to use BDA in their businesses. Originality/value Although there are studies on BDA adoption and firm performance among large companies, there is a lack of empirical research on SMEs, in particular, based on the TOE model. SMEs differ from large companies in terms of the availability of resources and size. Therefore, this study aimed to initiate a conceptual framework of BDA adoption for SMEs to assist them to be able to take advantage of the adoption of such technology.

Leveraging big data analytics capabilities in making reverse logistics decisions and improving remanufacturing performance

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Surajit Bag ◽  
Sunil Luthra ◽  
Sachin Kumar Mangla ◽  
Yigit Kazancoglu
Keyword(s):  
Big Data ◽  
South African ◽  
Reverse Logistics ◽  
Data Analytics ◽  
Structural Equation ◽  
Online Survey ◽  
Big Data Analytics ◽  
Primary Data ◽  
Manufacturing Companies ◽  
Content Type

PurposeThe study investigated the effect of big data analytics capabilities (BDACs) on reverse logistics (strategic and tactical) decisions and finally on remanufacturing performance.Design/methodology/approachThe primary data were collected using a structured questionnaire and an online survey sent to South African manufacturing companies. The data were analysed using partial least squares based structural equation modelling (PLS–SEM) based WarpPLS 6.0 software.FindingsThe results indicate that data generation capabilities (DGCs) have a strong association with strategic reverse logistics decisions (SRLDs). Data integration and management capabilities (DIMCs) show a positive relationship with tactical reverse logistics decisions (TRLDs). Advanced analytics capabilities (AACs), data visualisation capabilities (DVCs) and data-driven culture (DDC) show a positive association with both SRLDs and TRLDs. SRLDs and TRLDs were found to have a positive link with remanufacturing performance.Practical implicationsThe theoretical guided results can help managers to understand the value of big data analytics (BDA) in making better quality judgement of reverse logistics and enhance remanufacturing processes for achieving sustainability.Originality/valueThis research explored the relationship between BDA, reverse logistics decisions and remanufacturing performance. The study was practice oriented, and according to the authors’ knowledge, it is the first study to be conducted in the South African context.

Davenport and Prusak on KM and big data/analytics: interview with David J. Pauleen

2017 ◽  
Vol 21 (1) ◽  
pp. 7-11 ◽  
Author(s):  
David J. Pauleen
Keyword(s):  
Big Data ◽  
Knowledge Management ◽  
Data Analytics ◽  
Design Methodology ◽  
Big Data Analytics ◽  
Early Years ◽  
Content Type ◽  
Potential Risks ◽  
The Relationship

Purpose Larry Prusak and Tom Davenport have long been leading voices in the knowledge management (KM) field. This interview aims to explore their views on the relationship between KM and big data/analytics. Design/methodology/approach An interview was conducted by email with Larry Prusak and Tom Davenport in 2015 and updated in 2016. Findings Prusak and Davenport hold differing views on the role of KM today. They also see the relationship between KM and big data/analytics somewhat differently. Davenport, in particular, has much to say on how big data/analytics can be best utilized by business as well as its potential risks. Originality/value It is important to understand how two of the most serious KM thinkers since the early years of KM understand the relationship between big data/analytics, KM and organizations. Their views can help shape thinking in these fields.

Big data analytics in supply chain and logistics: an empirical approach

2018 ◽  
Vol 29 (2) ◽  
pp. 767-783 ◽  
Author(s):  
Maciel Manoel Queiroz ◽  
Renato Telles
Keyword(s):  
Big Data ◽  
Supply Chain ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Research Field ◽  
Content Type ◽  
Additional Tool ◽  
Current State ◽  
The Impact ◽  
The Relationship

Purpose The purpose of this paper is to recognise the current state of big data analytics (BDA) on different organisational and supply chain management (SCM) levels in Brazilian firms. Specifically, the paper focuses on understanding BDA awareness in Brazilian firms and proposes a framework to analyse firms’ maturity in implementing BDA projects in logistics/SCM. Design/methodology/approach A survey on SCM levels of 1,000 firms was conducted via questionnaires. Of the 272 questionnaires received, 155 were considered valid, representing a 15.5 per cent response rate. Findings The knowledge of Brazilian firms regarding BDA, the difficulties and barriers to BDA project adoption, and the relationship between supply chain levels and BDA knowledge were identified. A framework was proposed for the adoption of BDA projects in SCM. Research limitations/implications This study does not offer external validity due to restrictions for the generalisation of the results even in the Brazilian context, which stems from the conducted sampling. Future studies should improve the comprehension in this research field and focus on the impact of big data on supply chains or networks in emerging world regions, such as Latin America. Practical implications This paper provides insights for practitioners to develop activities involving big data and SCM, and proposes functional and consistent guidance through the BDA-SCM triangle framework as an additional tool in the implementation of BDA projects in the SCM context. Originality/value This study is the first to analyse BDA on different organisational and SCM levels in emerging countries, offering instrumentalisation for BDA-SCM projects.

Antecedents to firm performance and competitiveness using the lens of big data analytics: a cross-cultural study

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Abhishek Behl
Keyword(s):  
Big Data ◽  
Firm Performance ◽  
Competitive Advantage ◽  
Data Analytics ◽  
Positive Impact ◽  
Country Of Origin ◽  
Big Data Analytics ◽  
Content Type ◽  
Common Method Bias ◽  
India And China

PurposeThe study aims to understand how big data analytics capabilities of tech startups help them gain competitive advantage and improve their firm performance. The study is performed for two countries: India and China. A comparative analysis is also discussed in the study.Design/methodology/approachThe study collected responses from tech startups from both India and China. A total of 502 responses were collected with 269 from India and 233 from China. The results were analyzed using Warp PLS 6.0 after testing for common method bias, endogeneity and reliability of data. The study tested five primary hypotheses and also tested the effect of two control variables: country of origin of startup and age of the startup.FindingsWe found that big data analytics capabilities have a positive and significant impact on the firm performance and competitive advantage of tech startups. While organizational culture proved to have a positive impact as a moderator, innovation was found to have non-significant effect. The results also found to have non-significant effect of age of the firm while its country of origin does play an important role in defining its success.Originality/valueThe study offer key insights for the tech startups operating in two countries which are geographically neighbors but differ in the tech expertise from each other. Moreover, the study offers key insights on how does the origin of the country contributes significantly to explaining the success and competitiveness of the firm.

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