Department of Tourism and Culture – Abu Dhabi: transforming the desert into a city

2019 ◽  
Vol 9 (1) ◽  
pp. 1-18
Author(s):  
Mariam Hamad Al Dhaheri ◽  
Syed Zamberi Ahmad

Supplementary materials Teaching notes are available upon request. Learning outcomes The purpose of this paper is to enable tourism management and strategic management students to evaluate and analyze tourism activities in the United Arab Emirates by TCA. Students will gain a comprehensive understanding of developing tourism in rural areas in the United Arab Emirates and to build up proper strategies. They will be able to perform the organization’s competitive standing using Porter’s Five competitive forces and analyze its business strategies as well. They will be able to analyze the current status of the organization using SWOT analysis and to design alternative strategies for the company using TOWS analysis. Case overview/synopsis The Department of Tourism and Culture – Abu Dhabi, also known as the TCA, is a governmental tourism authority in the Emirate of Abu Dhabi established 14 years ago as part of an economy-diversifying strategy for the non-oil era. The TCA is responsible of creating tourism activities to generate new tourists in Abu Dhabi, which will increase the revenue of the authority and as well increase the gross domestic product of the United Arab Emirates (UAE) economy. Tourism activities have been focused on Abu Dhabi City as is it considered the capital city of the UAE. However, other cities are also part of this strategy, e.g. Al Ain City, which is located in the eastern region of the Emirate of Abu Dhabi, and Al Dhafra City, which is located in the western region of the Emirate of Abu Dhabi, both of which lack the required infrastructure, population, and tourism activity, due in part at least to the fact that the TCA’s strategy plans have been focused on Abu Dhabi City. Sultan Al Mutawa Al Dhaheri (Al Dhaheri), the TCA’s Executive Director of Tourism, has been responsible for developing tourism in Al Ain City and Al Dhafra, but due to the current situation of the two cities regarding the low revenue growth (and the consequent lack of investors willing to invest) and no critical mass (i.e. a sufficient number of hotel rooms available), Al Dhaheri is facing a dilemma regarding achieving TCA strategy in Al Ain City and Al Dhafra City. Complexity academic level This case study will be useful for undergraduate and postgraduate level students majoring in Tourism and Hospitality Management, Business Administration and Strategic Management. Subject code CSS 12: Tourism and Hospitality.

2017 ◽  
Vol 7 (2) ◽  
pp. 1-13
Author(s):  
Syed Zamberi Ahmad ◽  
Norita Binti Ahmad

Subject area Strategic management, Strategic marketing, Entrepreneurship and Small business ventures. Study level/applicability This case study will be useful for undergraduate level students majoring in strategic management, entrepreneurship, small business ventures and marketing. Case overview Just Fresh Juice is a small entrepreneurial venture in the United Arab Emirates (UAE), specialising in preparing all-fresh juices, special mixes and fruit salads. The purpose of this paper is to analyse how Just Fresh can maintain its competitive advantage, and how it could sustain its rapid growth in the market and gain more market share in the long run. Just Fresh focuses on satisfying its customers more effectively than its competitors through a competitive strategy of cost leadership (Papulova and Papulova, 2006), direct interaction with the customers through social media (Srinivasan, 2014) and creating a customer experience (Porter, 2008), as delivering a good customer experience is often more effective in building a competitive advantage than optimising internal processes. Expected learning outcomes The purpose of this case is to enable management students to evaluate and analyse a small business established in the United Arab Emirates. Students will gain a comprehensive understanding of new business set-up and build proper business strategy. They will be able to perform the company’s competitive standing using Porter’s Five competitive forces and analyse its business strategies as well. They will be able to analyse the current status of the company using SWOT analysis and to design alternative strategies for the company using TOWS analysis. Furthermore, students will be able to build a cost analysis model for the company. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes. Subject code CSS 3: Entrepreneurship.


2014 ◽  
Vol 4 (5) ◽  
pp. 1-12 ◽  
Author(s):  
Hamad A. Al Ali ◽  
Syed Zamberi Ahmad

Subject area International business and/or strategic management. Study level/applicability This case is useful for undergraduate and postgraduate level students majoring in international business management and/or strategic management. Case overview Etihad Airways was established in 2003, in Abu Dhabi, United Arab Emirates (UAE) with the UAE government as sole owner. It is the national carrier of UAE with Abu Dhabi as its centre of operations. Etihad is recognized as a fast-growing player in the aviation industry, and has become one of the dominant international players in the industry in a relatively short time. Etihad's fleet now contains more than 67 planes, with more than 1,300 flights per week to diverse destinations across the Middle East, Africa, Europe, Asia, Australia and North America. The company describes its business strategy as “sustainable growth”. Looking through a practitioner's lens, strategic partnerships have been the critical activities through which Etihad has delivered its strategy. The purpose of this case study is therefore to elaborate on its major and successful partnerships and the critical benefits of these. Secondary data were collected from credible sources including academic studies, relevant Etihad publications and industry reports published by official aviation associations. Expected learning outcomes Students will be able to understand the theory of strategic partnerships, their roles and benefits and critically evaluate the pre-staging “requirements” of such partnerships. In this case, the specific learning outcome of it is to help students to understand the importance of successful strategic partnerships for Etihad Airlines and how partnership strategies can improve the performance of Etihad Airlines. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes.


Author(s):  
Nada Hammad ◽  
Syed Zamberi Ahmad ◽  
Avraam Papastathopoulos

Purpose This paper aims to investigate residents’ perceptions of tourism’s impact on their support for tourism development in Abu Dhabi, United Arab Emirates (UAE). Design/methodology/approach Data were collected using self-administered questionnaires from Abu Dhabi residents (n = 407), who represented 30 nationalities residing in the emirate. Based on social exchange theory, structural equation modeling was used to test hypotheses. Findings Results suggest that Abu Dhabi residents perceive the impacts of tourism positively and are more sensitive to the environmental and economic influences of tourism than the social and cultural influences. Research limitations/implications This study was limited to Abu Dhabi residents; findings cannot be generalized to other emirates in the UAE, or other countries. Originality/value This study adds value to extant tourism literature by investigating residents’ perceptions of the influence of tourism in one of the richest cities worldwide, which aspires to be one of the fastest growing tourism destinations in the Middle East.


2020 ◽  
Vol 18 (1) ◽  
pp. 36-52 ◽  
Author(s):  
Mahmoud Mawed ◽  
Vinay Tilani ◽  
Karima Hamani

Purpose Green retrofitting is acknowledged as an essential strategy toward achieving long-term sustainability in the built environment. To implement this strategy successfully, the role of facility managers cannot be ignored. The purpose of this paper is to investigate present practices that are used in managing the existing facilities, to highlight the elements that govern the process of green retrofitting, and discuss the efforts and contribution of facility managers in enhancing the environmental performance of the existing facilities stock in the United Arab Emirates (UAE). Design/methodology/approach This study suggests that an adequate level of awareness of the benefits of green retrofit amongst owners and decision-makers is mostly dependent on facilities management (FM) professionals, who must establish effective communication channel with senior management. FM professionals in the UAE are well equipped and competent in greening existing buildings and can simultaneously lead a building to the path of achieving green building certification. Findings To examine the role of FM in a green retrofit and its current status in the UAE built environment, a two-step qualitative method was adopted. The study started by conducting semi-structured interviews with FM professionals and then assessing the insights obtained from the interviews against an actual case study of a LEED Existing Building certified facility. Research limitations/implications Interviews were limited to FM professionals in the private sector and the results from one case study should be considered cautiously. Originality/value This paper emphasizes the primordial role of FM professionals in promoting green retrofit in the UAE.


2011 ◽  
Vol 1 (1) ◽  
pp. 1-2
Author(s):  
Conchita Mary Fonseca

Subject area Business strategy and human resource management. Study level/applicability Undergraduate Business and Management. Case overview This case spotlights Oilfield Services branch in Abu Dhabi, United Arab Emirates. It focuses on various problems encountered whilst operating in Abu Dhabi. Oilfield Services was first established in Dubai in 1995, primarily to meet the growing demand of quality human resources in the oilfield, shipping, and fabrication sectors in the Middle East and Persian Gulf region. The case highlights the challenges of motivation and compensating staff and the importance of strategic decision making. Expected learning outcomes This case can be used to teach decision making, cost/benefit analysis, employee motivation, and compensation and elements relating to international business strategy. Supplementary materials A teaching note is available on request.


2016 ◽  
Vol 24 (2) ◽  
pp. 211-225 ◽  
Author(s):  
Gizelle Willows ◽  
Megan van der Linde

Purpose By looking at both theoretical and empirical findings, this study aims to investigate whether gender diversity results in improved corporate governance and financial performance for companies. Design/methodology/approach An analysis of the board composition of the Johannesburg Securities Exchange Top 40 companies as at 30 June 2013 and a comparison of the financial performance of the company were conducted. Findings Female directors were found to make up, on average, 18.78 per cent of the board of directors, with the majority of these women being in non-executive positions. Women representation appears to influence company performance positively when using accounting-based measures of performance (such as return on assets and return on equity), but negatively when using market-based measures (such as Tobin’s Q). The critical mass concept is also assessed and is found to have a positive effect. Originality/value These findings are of relevance to the boards of directors adhering to corporate governance requirements by challenging the role of women on the board of directors, as well as that of investors and those in practice, to understand the current status of women representation.


2020 ◽  
Author(s):  
Keri Nicoll ◽  
R. Giles Harrison ◽  
Graeme Marlton ◽  
Martin Airey

<p>Measurements of the atmospheric electric field (or Potential Gradient, PG) in arid, desert regions are few in comparison to those in more wet/mid latitude regions, despite the fact that such measurements can provide important insights into dust charging processes. Dust charging is emerging as potentially important in sustaining the long range transport of particles, for which new charge and field data are essential. Here we present new PG data from an electric field mill at Al Ain international airport in the eastern part of the Abu Dhabi Emirate in the United Arab Emirates (UAE).  Measurements were made alongside a visibility sensor and ceilometer to provide information on the background meteorological conditions.  At Al Ain, the conditions are generally fair weather in mid-latitude terms (predominantly no clouds or precipitation), with very occasional fog or thunderstorms, but the PG still demonstrates considerable variability associated with local factors such as dust and aerosol content.  Throughout the data series, the PG is almost entirely positive, with the only negative values occurring during thunderstorms and violent dust storms.  The desert climate of the UAE lead to widespread uplift of dust on a regular basis, as evidenced by the generally low visibility measured at the airport (mean visibility = 9km).  The PG at Al Ain was found to be generally much larger than typical fair weather values at other sites, with a mean of 116 V/m, with 2 kV/m exceeded regularly.  The local influences on the PG at Al Ain are strongly apparent and the daily variation in PG was found to fall into two main categories: 1) convection dominated, 2) sea breeze dominated.   On the convection dominated days the PG followed the daily variation in temperature and wind speed closely, with very large maximum values of PG up to 4 kV/m in the mid afternoon.  The other regular daily feature in Al Ain PG was a sharp positive increase in PG up to several kV/m around 1800-1900 local time.  This feature is associated with the arrival of a sea breeze front, which originates more than 150 km away on the Abu Dhabi coastline.  The extremely large change in PG over a very short time scale (tens of minutes) is thought to be due to the action of dust pickup within the sea breeze front as it travels substantial distances over the flat arid landscape.  Overall, the electrical environment at Al Ain is found to be generally very highly charged and so the local effects (primarily from dust and aerosol) mask Global Electric Circuit influences in the surface data.</p><p> </p><p> </p><p> </p>


Significance The UAE military is deeply concerned about both direct and indirect threats from Iran and from Sunni political Islam. It has therefore focused on building alliances with global and regional partner militaries, seen as more useful than developing unilateral capabilities. Impacts The UAE military will not engage in the current Qatar crisis which is political and economic. Abu Dhabi will prioritise alliances with the United States, Europe and Israel to deter Iran. Lobbying for the transfer of the US airbase from Qatar to the UAE is unlikely to succeed. The UAE will build its defence industry to function as an arsenal for regional allies.


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