A case study exploring FM components for elderly in care and attention homes using post occupancy evaluation

Facilities ◽  
2014 ◽  
Vol 32 (11/12) ◽  
pp. 685-708 ◽  
Author(s):  
Mei-yung Leung ◽  
Jingyu Yu ◽  
Chen Dongyu ◽  
Ting Yuan

Purpose – The paper aims to investigate the key components of facilities management (FM) in care and attention (C & A) homes from the end users’ perspective based on a post-occupancy evaluation method. Hong Kong is a rapidly ageing society. Elderly population may reach 24.3 per cent in the next 20 years, causing an increase in the demand for care services. Therefore, it is necessary to provide sufficient and satisfactory residential C & A homes with appropriate facilities for our elderly. Design/methodology/approach – To collect subjective data from end users, a questionnaire survey was conducted in 119 respondents consisting of both elderly residents and staff of the C & A homes. To further understand the actual situations, site measurements were also used to collect the objective data from the representative homes. Findings – The results indicate that three aspects of key FM components, namely, architect, building services and supporting, all have significant relationships with the overall satisfaction. The site measurements further revealed the actual environment of the seven C & A homes, especially the contrasts between homes with highest scores (Homes E and F) and lowest scores (B and D). Practical implications – To provide a clear picture to the government and construction professionals, a number of practical recommendations were proposed, such as sufficient space with single or couple bedrooms, sufficient corridor width for two people in wheelchairs and white or pink as the colour scheme in architectural aspect; sufficient lighting, central air conditioning system and adequate quantities of natural fresh air in the building service aspect; and frequently updated menus, door lock and CCTV system for supporting facilities. Originality/value – This paper applied site measurement on the representative homes to cross-check the quantitative results. The findings of this study can assist architects and facilities managers in C & A homes to improve FM services during the design and operational stages for improving the satisfaction levels of elderly residents.


Facilities ◽  
2017 ◽  
Vol 35 (5/6) ◽  
pp. 356-366 ◽  
Author(s):  
Lucy Zarina Campbell

Purpose This paper aims to explore traditional FM research and potential trends. Design/methodology/approach This was an exploratory review of literature. Findings The main thrust of the argument in this paper is that FM research develops a more communicable and proven understanding of how to apply a wide spectrum of externally developed methods in unique FM settings as well as developing new methods. Second, a more robust FM knowledge base can inform designers, engineers and architects given that FMs are experts of design in use. Research limitations/implications This research focused on the UK, Europe, America and Australia. It does not represent a comprehensive/systematic review of the research activities occurring in FM globally. Practical implications Research traditionally focuses on hard FM; in contrast, FM outcomes are heavily dependent on the way end users interact with and use organisational services and equipment. This suggests that there is a gap between practice and research, and that intuitive and in-depth FM knowledge about end users has yet to be captured and formalised through research. Social implications Development of FM research requires uptake of contemporary research trends towards partnered research, working across disciplines. Originality/value Achieving a more robust FM knowledge base would help capture the wealth of knowledge that FMs have about buildings in use; this could then be used by FMs and also by designers to improve their products and services in disciplines like engineering and architecture.



2019 ◽  
Vol 33 (5) ◽  
pp. 386-397
Author(s):  
Kanchana Tangchonlatip ◽  
Aphichat Chamratrithirong ◽  
Aksarapak Lucktong

Purpose Several studies revealed the importance of older persons’ contribution to society. The enhancement of their potential to engage in civic activities should be encouraged. The purpose of this paper is to investigate factors associated with their civic engagement potential. Design/methodology/approach Data are from Thailand’s National Survey of Older Persons conducted by the National Statistical Office in 2011. A sample of 24,433 persons aged 60 years or older was analyzed to assess their engagement in four community activities. The data were subjected to logistic regression analysis. Findings This study found that the readiness and willingness to engage in socially productive activities of Thai older persons ranged from 7 to 23 percent depending on type of activities. The factors of ageing health, confidence in their family’s ability to assist them, and satisfaction with government services were significantly associated with their readiness and willingness to engage in socially productive activities. Inadequacy of income was not found to be an obstructing factor toward their readiness and willingness to engage in civic life in general, it inhibited only the sharing of knowledge and skills with others. Originality/value The findings reflect the impact of internal constraining factors and external enhancing factors on engagement of Thai older persons in civic activities. Policy implications on the role of the government to promote active ageing are discussed.



2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Filzah Md Isa ◽  
Shaista Noor ◽  
Goh Wei Wei ◽  
Sharifah Diyana Binti Syed Hussain ◽  
Hairunnisa Mohamad Ibrahim ◽  
...  

Purpose Malaysia is considered to be a relatively young country as compared to other older countries such as Japan, China and Australia in terms of the ageing population. However, until 2035, Malaysia will be in the ageing group countries as 15% of the entire population will be above 60 years of age. This situation is quite alarming as more and more ageing care centres will be required to fulfill the ongoing demands of the ageing population. The elderly care centres in Malaysia are categorised as public (sponsored by the government), private, and charity based that comes under religious centres. Currently, there are about 365 registered elderly care centres working in the main states of Malaysia, including Sabah and Sarawak, two states of the East Malaysia. Due to the importance of ageing population issues, the present study is conducted to explore the demographics facet of Malaysian’s elderly care centres. The main reason behind that lies on the fact that many of these centres are still labelled as being not well equipped and lacking behind in trained staff, equipment and also suffering from severe financial constraints but some still capable of working on a sustainability basis. Design/methodology/approach Qualitative Research Strategy has been adopted, and 28 centres throughout Malaysia are included in this study. About 18 Operators from different centres and 15 caregivers were interviewed to get the holistic view of ageing care and facilities in their respective centres. Findings The results highlight that the majority of centres are not receiving any financial help from the government, and few centres are doing small business such as supplying consumable medical and non-medical items and providing renting and rehabilitation centres facilities to sustain. The caregivers are facing issues such as excess workload, less salary, peer conflicts and non-cooperative centre leadership. Originality/value The present study may help to provide useful information to the policymakers, which enables them to formulate the strategies for ageing care centres in Malaysia. As this study provides insight of components that have an impact on the overall wellbeing of elderly care centres, hence, it could help the care services providers to act as a rising star for Malaysian’s social life comfort.



2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xiumei Hao ◽  
Mingwei Li ◽  
Yuting Chen

PurposeThis paper takes the seven overcapacity industries such as the textile industry, electricity and heat, steel, coal, automobile manufacturing, nonferrous metals and petrochemical industry as research objects and proposes a TOPSIS grey relational projection group decision method with mixed multiattributes, which is used for the ranking of the seven industries with overcapacity and provided relevant departments with a basis for decision-making.Design/methodology/approachFirst, an evaluation index system from four aspects is established. Secondly, the attributes of linguistic information are converted into two-dimensional interval numbers and triangular fuzzy numbers, and an evaluation matrix is constructed and normalized. This paper uses the AHP method to determine the subjective weights and uses the coefficient of variation method to determine the objective weights. Moreover, this paper sets up the optimization model with the largest comprehensive evaluation value to determine the combined weights. Finally, the TOPSIS grey relational projection method is proposed to calculate the closeness of grey relational projections and to rank them.FindingsThis paper analyzes the problem of overcapacity in seven industries with the TOPSIS grey relational projection method. The results show that the four industries of automobile manufacturing, textile, coal and petrochemical are all in serious overcapacity levels, while the three industries of steel, nonferrous metals and electric power are relatively in weak overcapacity level in the three years of 2016–2018. TOPSIS grey relational projection method ranks the overcapacity degree of the seven major overcapacity industries, making the relative overcapacity degree of each industry more clear and providing a reference for the government to formulate targeted policies and measures for each industry.Practical implicationsBy using TOPSIS grey relational projection method to evaluate the overcapacity of the seven major overcapacity industries, on the one hand, it makes the relative overcapacity degree of each industry more clear, on the other hand, it can provides the basis for the government and decision-making departments. This helps them promote better the healthy and orderly economic development of the seven major industries and avoid resource waste caused by overcapacity.Originality/valueThis article solves the single evaluation method caused by the limited indicators in the past, combines TOPSIS and the grey relational projection method and applies it to the overcapacity evaluation of the industry, not only applies it to the evaluation of overcapacity for the first time but also involves novel problems and methods, which expands the scope of application of the model.



Significance Expense to the public is also a concern both parties share when it comes to pharmaceutical prices; both want to see reductions. This has become a major political issue, with considerable economic implications if addressed. Impacts Senator Elizabeth Warren has proposed permitting the government to manufacture generic drugs in limited circumstances. Warren’s bill is unlikely to pass but highlighting areas of market failure could attract investment to those areas. Increased government funding of basic research would indicate a higher chance of passing laws reducing pharma firms’ profits.



Significance Brazilian financial markets have for months reacted to the daily political developments affecting the chances that Congress will pass an ambitious pension reform, which the government has set as its top priority. However, while addressing the yawning pensions deficit is a necessary step to restore the country’s dynamism, it is no silver bullet. Alone, a successful reform cannot put the economy back on track. Impacts A brain drain could further hit the economy in the coming years. Persistently low productivity bodes ill for a rapidly ageing society. Extremely high inequality will dampen the vigour of the domestic consumer market.



2015 ◽  
Vol 23 (6) ◽  
pp. 364-375
Author(s):  
Ray Jones

Purpose – Whilst the government makes progress on opening up children’s social work, including child protection, to the market place and to private and commercial businesses, there has been little comment on the strengths and weaknesses, and the opportunities and threats, of the political policy direction being pursued. In particular, what are the implications for the integration and consolidation of services, which had been the “joined-up” services policy ambition of previous governments and, for health and social care services, remain the declared ambition of the current government? The paper aims to discuss these issues. Design/methodology/approach – This paper considers the potential impact on children’s social work services and child protection from the government’s policy and regulatory changes which open up all children’s social work to the market place. Findings – Particular concerns are noted that the changes now being allowed and promoted will lead to greater fragmentation rather than integration. Originality/value – This is the first paper to reflect on the government’s push and preference for the unregulated market place it created in 2014 for children’s social work, including child protection.



2019 ◽  
Vol 9 (2) ◽  
pp. 175-188 ◽  
Author(s):  
Neil Hanney ◽  
Helen Karagic

Purpose The purpose of this paper is to describe and analyse the development of a foundation degree, including a higher apprenticeship route, which enables learners to access both higher education (HE) and health and social care professional programmes. The underpinning rationale is the urgent workforce crisis in health and social care services. Design/methodology/approach The authors will review the multiple drivers which stimulated course development and the creation of a community of practice to ensure quality management. This case study illustrates the potential of a higher apprenticeship to enable both personal and professional development. Findings The paper provides insight into working with a number of further education colleges, how to ensure consistency in delivery and assessment and the strategies which contribute to quality assurance. This case study illustrates the potential of work-based learning to transform lives and to provide the workforce required by our public services. Practical implications This paper explores the lessons learnt from setting up a new collaborative partnership and the processes that need to be in place for success. Social implications The paper discusses the potential of widening access into HE, the positive impact on recruitment to professional courses and the long-term effect on the public service workforce. Originality/value The government is committed to the expansion of apprenticeship learning in health and social care. This paper shares the authors’ experience of working with a range of employers and education providers, the challenges and successes and recommendations for development.



2018 ◽  
Vol 29 (3) ◽  
pp. 372-388
Author(s):  
Sun-Young Rieh

Female elderly individuals make up the majority of public housing residents. Inappropriate guidelines have been neglecting their differentiated needs and this has been negatively affecting their quality of life in public housing. Recognizing the specific needs of female seniors is a key to successful provision of public housing by the government because the proportion of female seniors in public housing has been increasing. This research aims to assess urban public rental housing through post-occupancy evaluation of six housing projects that were developed by public housing authorities in Korea. Focusing on flexibility, safety, accessibility and support for care, questionnaires and interviews were conducted to provide gender-sensitive directions for public housing designs in an ageing society. There are four main findings: (i) The nuclear family-oriented floor plan needs to be changed to provide flexibility reflecting the diverse lifestyles of one or two member residents. (ii) The life safety guideline that assumed housing is mainly catered for healthy young residents would need major revision. (iii) Accessibility issues would need to consider the presence of a caregiver and flexible application, depending on the lifecycle of elderly individuals. (iv) The support for care with a complicated smart home system would need improvement.



2019 ◽  
Vol 10 (2) ◽  
pp. 198-211
Author(s):  
Dorcas Gonese ◽  
Dumisani Hompashe ◽  
Kin Sibanda

PurposeThe purpose of this paper is to examine the impact of electricity prices on sectoral output in South Africa from 1994 to 2015 and also econometrically examine the impact of electricity prices on output at sectoral levels over the same period. The paper also put forth a policy proposal that brings together electricity end-users, suppliers and government regulators with the goal of conveying an effective outcome that withstands output growth without necessarily compromising social and developmental objectives.Design/methodology/approachLocal sources of data were utilised in applying panel data analysis. The paper utilised the data from South Africa Reserve Bank and Quantec South Africa. The Hausman test indicated that the fixed effect estimator is the appropriate estimator for this paper. Robust estimators (such as Driscoll Kraay (SCC), feasible generalised least of squares, least square dummy variables and seemingly unrelated regression (SUR) were employed for consistent and efficient inferences. The study also utilised the SUR regression to analyse the impact of electricity prices on output at a sectoral level.FindingsThe fixed effect estimator results of this paper indicate that electricity prices have a negative impact on sectoral output. Again, the SUR estimator shows that the sectoral output disparately responds to electricity prices change in South Africa over the period 1994–2015.Thus, six out of eight sectors significantly and negatively respond to electricity prices change in South Africa. The mining and the construction sectors seem not to be affected by electricity prices changes unlike agriculture, manufacturing, government services, transport and communication finance and trade.Research limitations/implicationsAlthough the research has attained its aims, there were some inevitable limitations. For instance, unlike the time series and cross-sectional data, the panel data were tardily assembled, since the researchers had to gather data for specific variables for each and every selected individual sector. However, this did not compromise the research findings since the panel data from both developed and developing countries are available from sources such as Easy data Quantec.Practical implicationsThe results of the study show that electricity price is a limiting factor to the sectoral production growth in South Africa. Therefore, any conservation policies regarding energy or electricity should be implemented with caution. Indeed, the government should implement policies that increase energy and electricity supply in the country. Thus, the government should set affordable prices of electricity that benefits both the power and economic sector output. In addition, the electricity regulators should set prices that do not damage output across economic sectors in South Africa. Again, the government should continue supporting the imposition of subsidies on the economic sectors that are more sensitive to electricity price. To this end, the study provides a policy proposal (in line with the South African National Development Plan and the climatic change strategies) that connects electricity producers, government electricity regulators, consumers and the society with the goal of conveying an effective outcome that withstands output growth without necessarily compromising social and developmental objectives.Social implicationsCost-reflective electricity prices may be a burden to end users but this will assist in the maintenance and expansion of the power industry to get rid of electricity supply and demand imbalances which may escalate electricity prices in future. Indeed, the electricity end users including the society should pay a price that improves generation capacity to avoid power shortages since the lack of energy (electricity) contributes to poverty and deprivation and can contribute to economic decline. In this regard, the government should work hard to reduce the public resistance towards the cost-reflective electricity prices strategy; there is a need to keep the electricity end users informed on the economic impacts of such strategies in order for them to make informed choices.Originality/valueThis paper utilised the panel data for sectoral analysis. Again, the study aimed to provide policymakers with more information on the behaviour of different sectors with regards to electricity price changes, and hence assisting regulators and policymakers in future decisions on electricity price changes in relation to output at sectoral levels. Better knowledge of the link between electricity prices and the real sector output should permit better regulatory decisions to facilitate economic efficiency. Furthermore, it helps the government to identify sectors in need of power subsidies to enhance economic development.



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