The influence of big data analytics management capabilities on supply chain preparedness, alertness and agility

2019 ◽  
Vol 32 (2) ◽  
pp. 297-318 ◽  
Author(s):  
Santanu Mandal

Purpose The importance of big data analytics (BDA) on the development of supply chain (SC) resilience is not clearly understood. To address this, the purpose of this paper is to explore the impact of BDA management capabilities, namely, BDA planning, BDA investment decision making, BDA coordination and BDA control on SC resilience dimensions, namely, SC preparedness, SC alertness and SC agility. Design/methodology/approach The study relied on perceptual measures to test the proposed associations. Using extant measures, the scales for all the constructs were contextualized based on expert feedback. Using online survey, 249 complete responses were collected and were analyzed using partial least squares in SmartPLS 2.0.M3. The study targeted professionals with sufficient experience in analytics in different industry sectors for survey participation. Findings Results indicate BDA planning, BDA coordination and BDA control are critical enablers of SC preparedness, SC alertness and SC agility. BDA investment decision making did not have any prominent influence on any of the SC resilience dimensions. Originality/value The study is important as it addresses the contribution of BDA capabilities on the development of SC resilience, an important gap in the extant literature.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Surajit Bag ◽  
Pavitra Dhamija ◽  
Sunil Luthra ◽  
Donald Huisingh

PurposeIn this paper, the authors emphasize that COVID-19 pandemic is a serious pandemic as it continues to cause deaths and long-term health effects, followed by the most prolonged crisis in the 21st century and has disrupted supply chains globally. This study questions “can technological inputs such as big data analytics help to restore strength and resilience to supply chains post COVID-19 pandemic?”; toward which authors identified risks associated with purchasing and supply chain management by using a hypothetical model to achieve supply chain resilience through big data analytics.Design/methodology/approachThe hypothetical model is tested by using the partial least squares structural equation modeling (PLS-SEM) technique on the primary data collected from the manufacturing industries.FindingsIt is found that big data analytics tools can be used to help to restore and to increase resilience to supply chains. Internal risk management capabilities were developed during the COVID-19 pandemic that increased the company's external risk management capabilities.Practical implicationsThe findings provide valuable insights in ways to achieve improved competitive advantage and to build internal and external capabilities and competencies for developing more resilient and viable supply chains.Originality/valueTo the best of authors' knowledge, the model is unique and this work advances literature on supply chain resilience.


2018 ◽  
Vol 29 (2) ◽  
pp. 767-783 ◽  
Author(s):  
Maciel Manoel Queiroz ◽  
Renato Telles

Purpose The purpose of this paper is to recognise the current state of big data analytics (BDA) on different organisational and supply chain management (SCM) levels in Brazilian firms. Specifically, the paper focuses on understanding BDA awareness in Brazilian firms and proposes a framework to analyse firms’ maturity in implementing BDA projects in logistics/SCM. Design/methodology/approach A survey on SCM levels of 1,000 firms was conducted via questionnaires. Of the 272 questionnaires received, 155 were considered valid, representing a 15.5 per cent response rate. Findings The knowledge of Brazilian firms regarding BDA, the difficulties and barriers to BDA project adoption, and the relationship between supply chain levels and BDA knowledge were identified. A framework was proposed for the adoption of BDA projects in SCM. Research limitations/implications This study does not offer external validity due to restrictions for the generalisation of the results even in the Brazilian context, which stems from the conducted sampling. Future studies should improve the comprehension in this research field and focus on the impact of big data on supply chains or networks in emerging world regions, such as Latin America. Practical implications This paper provides insights for practitioners to develop activities involving big data and SCM, and proposes functional and consistent guidance through the BDA-SCM triangle framework as an additional tool in the implementation of BDA projects in the SCM context. Originality/value This study is the first to analyse BDA on different organisational and SCM levels in emerging countries, offering instrumentalisation for BDA-SCM projects.


2018 ◽  
Vol 25 (9) ◽  
pp. 4009-4034 ◽  
Author(s):  
Yudi Fernando ◽  
Ramanathan R.M. Chidambaram ◽  
Ika Sari Wahyuni-TD

PurposeThe purpose of this paper is to investigate the effects of Big Data analytics, data security and service supply chain innovation capabilities on services supply chain performance.Design/methodology/approachThe paper draws on the relational view of resource-based theory to propose a theoretical model. The data were collected through survey of 145 service firms.FindingsThe results of this study found that the Big Data analytics has a positive and significant relationship with a firm’s ability to manage data security and a positive impact on service supply chain innovation capabilities and service supply chain performance. This study also found that most service firms participating in this study used Big Data analytics to execute existing algorithms faster with larger data sets.Practical implicationsA main recommendation of this study is that service firms empower a chief data officer to establish the data needed and design the governance of data in the company to eliminate any security issues. Data security was a concern if a firm did not have ample data governance and protection as the information was shared among members of service supply chain networks.Originality/valueBig Data analytics are a useful technology tool to forecast market preference based on open source, structured and unstructured data.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohamad Bahrami ◽  
Sajjad Shokouhyar

PurposeBig data analytics capability (BDAC) can affect firm performance in several ways. The purpose of this paper is to understand how BDA capabilities affect firm performance through supply chain resilience in the presence of the risk management culture.Design/methodology/approachThe study adopted a cross-sectional approach to collect survey-based responses to examine the hypotheses. 167 responses were collected and analyzed using partial least squares in SmartPLS3. The respondents were generally senior IT executives with education and experience in data and business analytics.FindingsThe results show that BDA capabilities increase supply chain resilience as a mediator by enhancing innovative capabilities and information quality, ultimately leading to improved firm performance. In addition, the relationship between supply chain resilience and firm performance is influenced by risk management culture as a moderator.Originality/valueThe present study contributes to the relevant literature by demonstrating the mediating role of supply chain resilience between the BDA capabilities relationship and firm performance. In this context, some theoretical and managerial implications are proposed and discussed.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marwa Rabe Mohamed Elkmash ◽  
Magdy Gamal Abdel-Kader ◽  
Bassant Badr El Din

Purpose This study aims to investigate and explore the impact of big data analytics (BDA) as a mechanism that could develop the ability to measure customers’ performance. To accomplish the research aim, the theoretical discussion was developed through the combination of the diffusion of innovation theory with the technology acceptance model (TAM) that is less developed for the research field of this study. Design/methodology/approach Empirical data was obtained using Web-based quasi-experiments with 104 Egyptian accounting professionals. Further, the Wilcoxon signed-rank test and the chi-square goodness-of-fit test were used to analyze data. Findings The empirical results indicate that measuring customers’ performance based on BDA increase the organizations’ ability to analyze the customers’ unstructured data, decrease the cost of customers’ unstructured data analysis, increase the ability to handle the customers’ problems quickly, minimize the time spent to analyze the customers’ data and obtaining the customers’ performance reports and control managers’ bias when they measure customer satisfaction. The study findings supported the accounting professionals’ acceptance of BDA through the TAM elements: the intention to use (R), perceived usefulness (U) and the perceived ease of use (E). Research limitations/implications This study has several limitations that could be addressed in future research. First, this study focuses on customers’ performance measurement (CPM) only and ignores other performance measurements such as employees’ performance measurement and financial performance measurement. Future research can examine these areas. Second, this study conducts a Web-based experiment with Master of Business Administration students as a study’s participants, researchers could conduct a laboratory experiment and report if there are differences. Third, owing to the novelty of the topic, there was a lack of theoretical evidence in developing the study’s hypotheses. Practical implications This study succeeds to provide the much-needed empirical evidence for BDA positive impact in improving CPM efficiency through the proposed framework (i.e. CPM and BDA framework). Furthermore, this study contributes to the improvement of the performance measurement process, thus, the decision-making process with meaningful and proper insights through the capability of collecting and analyzing the customers’ unstructured data. On a practical level, the company could eventually use this study’s results and the new insights to make better decisions and develop its policies. Originality/value This study holds significance as it provides the much-needed empirical evidence for BDA positive impact in improving CPM efficiency. The study findings will contribute to the enhancement of the performance measurement process through the ability of gathering and analyzing the customers’ unstructured data.


2018 ◽  
Vol 41 (10) ◽  
pp. 1201-1219 ◽  
Author(s):  
Santanu Mandal

Purpose This paper aims to investigate the influence of big data analytics (BDA) personnel expertise capabilities in the development of supply chain (SC) agility. Based on extant literature, the study explores the role of BDA technical knowledge, BDA technology management knowledge, BDA business knowledge and BDA relational knowledge in SC agility development. Furthermore, the author also explores the inter-relationships among these four BDA personnel expertise capabilities. Design/methodology/approach An expert team consisting of IT practitioners (with a minimum experience of five years) were chosen to comment and modify the established scale items of the constructs used in the study. Subsequently, the measures were further pre-tested with 61 students specializing in computer science and information technology. The final survey was mailed to 651 IT professionals with a minimum experience of five years or more in an allied field. Repeated follow-ups and reminders resulted in 176 completed responses. The responses were analysed using partial least squares in SmartPLS 2.0.M3. Findings Findings suggested that BDA technology management knowledge, BDA business knowledge and BDA relational knowledge are prominent enablers of SC agility. Furthermore, BDA technology management knowledge is an essential precursor of BDA technical knowledge and BDA business knowledge. Originality/value The study is the foremost in addressing the importance of BDA personnel expertise capabilities in the development of SC agility. Furthermore, it is also the foremost in exploring the inter-relationships among the BDA personnel expertise capabilities.


2020 ◽  
Vol 14 (1) ◽  
pp. 35-47
Author(s):  
Saloni Raheja ◽  
Babli Dhiman

Purpose In earlier studies, research has shown that EI is the only element, which influences the ways in which people develop in their lives, jobs and social skills control their emotions and get along with other people. It is EI that dictates the way people deal with one another and understand emotions. The research gap is to explore the impact of behavioral factors and investors psychology on their investment decision-making. Design/methodology/approach The information was gathered from 500 financial specialists. The region of research was the financial specialists who contribute through LSC Securities Ltd. in Punjab State. The purposive testing system was used in this examination. Findings The investigation found that the positive connection between the conduct predispositions of the financial specialists and venture choices of the speculators and positive connection between enthusiastic insight of the financial specialists and their venture choices. Yet, the authors found that the enthusiastic insight better foresees the venture choices of the financial specialists than the conduct predispositions of the speculators. Among the different elements of conduct inclinations of the speculator’s lament and carelessness are identified with the financial specialist’s venture choices. Among the various estimations of eager understanding – care, dealing with emotions, motivation, empathy and social aptitudes are related to the hypothesis decisions of the monetary pros. Research limitations/implications The sample selection was based on purposive sampling, rather than a random probability sample. The sample was area specific, restricted only to Ludhiana Stock Exchange in Punjab state. Therefore, the results of the study cannot be generalized with certainty to all the investors investing through other exchanges in other states. The inferences are based on the assumption that the data provided by the investors are true and correct. The findings may be relevant for other stock exchanges as that of the Ludhiana Stock Exchange. However, the authors do not claim the generalization of the results. Practical implications This study also helps to understand the relationship between investment decision-making and risk tolerance of investors. It will helpful for the financial advisors to know the behavioral biases of investors while making an investment decision, and therefore, they can advise investors properly to mitigate such biases. It may help the investors in understanding the subjective part of their behavior and control their emotions while taking decisions for their investment in stock market options. Social implications This research will help investment advisors and finance professionals to judge investors’ attitudes toward risk in a better way, which leads to better investment decisions. Originality/value This study is my own study and it is original and has not been published anywhere.


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