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Author(s):  
A. S. Oviya

Abstract: The data is turning into the fundamental resource in the present science and innovation. Tragically, a lot of accessible and put away information isn't utilized today. This information is known as dull information. Big data is said to offer not just phenomenal degrees of business knowledge concerning the propensities for buyers and opponents, yet in addition to proclaim an upset in the manner by which business are coordinated and run. Organizations strive to achieve a competitive edge through, big data and business analytics tool. In this paper we have discussed about how dark data is used in organizations and the technologies evolved in business model. We have explored awareness in dark data and how we can implement them in business model. Keywords: Big Data, Dark Data, Business Intelligence (BI), etc.


2021 ◽  
pp. 27-39
Author(s):  
Robert Romanowski ◽  
Jakub Jasiczak

In the chapter, the network innovation is defined in two ways: as networking innovation model and as networking that is the result of innovation. Strategic entities in building relationships for these two approaches are described. Particular emphasis is put on analysis of social innovation process, including six stages, i.e., inspiration, proposition, prototypes, testing, scaling and system change. This process was implemented by Poznań University of Economics and Business Knowledge Transfer Company LTD, while creating The Hospital Help Initiative (WsparcieDlaSzpitala.pl) during Covid-19 pandemic. The aim of the chapter it to diagnose network innovations on the basis of The Hospital Help Initiative (WsparcieDlaSzpitala.pl) coordinated by Poznań University of Economics and Business Knowledge Transfer Company LTD. The case study method was used to show how social needs appeared, how adequate solution was smartly developed by a group of professionals, how the Relationship Team successfully adopted the technology, and finally how the organization model was tested and scaled. This kind of network innovation may stimulate system change in the future.


2021 ◽  
Vol 3 (2) ◽  
pp. 171-184
Author(s):  
Muhammad Saqib ◽  
Robin Zarine

Tense competitions have always been the case in the banking industry. Its very customer-oriented nature explains the need to recognize the importance of customers with respect to growth and success, and so the battle to recruit new and retain existing customers are inevitable. Related competitiveness in such area has been highly linked to effective Customer Relationship Management (CRM) systems implementation that can provide the necessary business knowledge and intelligence. This paper seeks to evaluate the preparedness and the extent Omani retail banks are incorporating CRM as a business knowledge and intelligence management tool to assist in their customer recruitment and retention activities. This study uses a quantifiable methodology with MS Excel data analytic tool to analyse primary data to determine the extent to which CRM systems are being incorporated as a business knowledge and intelligence management tool in the banking industry. Data were collected across departments from 5 of the 7 Omani retail banks with average ratings used for each question. The findings show that CRM as business intelligence management tool is already well incorporated in banks of Oman and the banks are also well equipped to further embrace such tools to strengthen their customer recruitment and retention capabilities. The findings also show that the banks have the necessary Information Technology capabilities, Customer Service capabilities and marketing capabilities which have assisted them to deliver higher quality customer services, run more effective marketing and promoting campaigns, and enhance their management decision making. The findings should assist decision-makers in realizing the importance of CRM with appropriate kind of functionalities as a business intelligence tool to optimize customer recruitment and retention activities.


Author(s):  
Mike Berrell ◽  
Jeff Wrathall

This study of transferring management and business knowledge in China tapped the views and opinions of 43 expert management educators who had participated in the transfer of management knowledge in China from the mid-1990s to the present time. It traces the development of management education in China following the implementation of the 1978 Open Door Policy, demonstrates the impact of China’s national culture on knowledge transfer, identifies success factors in the process, and exposes the noncomparability of culture-specific approaches to managing people and organizations. We argue that the management values, attitudes, and practices of Chinese managers are diverging from those in the West, which has significant implications for the curriculum and pedagogy employed in the delivery of management education. Understanding the basis for this divergence will benefit expat and local manager alike as they negotiate their managerial roles in cross-border organizations like international joint ventures (IJVs).


2021 ◽  
Vol 11 (8) ◽  
pp. 936-941
Author(s):  
Ping Chen

The purpose of this study is to explore the effectiveness of frequent quizzes applied to subject-based business English courses designed for students in Sichuan University of Arts and Science in China. Besides, this study investigates students’ views on design, administration, optimizing of quizzes. A total of fourteen quizzes were administered in the teaching practice of a business English course called International Settlement and Documentation, which was offered to two classes of business English majors in one semester. Then, a questionnaire survey was conducted online and 45 students responded to the questionnaire. Findings and analyses were based on the 45 respondents’ feedback. The study results show that the students had a positive attitude to the application of quizzes on the whole and the quizzes were effective to a large extent in facilitating their acquisition of relevant business knowledge and language items. The vast majority of students were satisfied with the amount of items in quizzes and administration of quizzes. What needs to be improved on in their views focused on diversity of question types. Recommendations on application of frequent quizzes to English teaching, future research and optimizing quizzes were put forward in the end.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Debasisha Mishra

Purpose This paper aims to explore the expertise level required in various kinds of business knowledge such as regulatory, domain, strategic, operation process and, business process to execute globally distributed software projects for development, re-engineering and maintenance projects in the Indian outsourcing software industry. Design/methodology/approach This study adopted a questionnaire survey method to collect the expert responses for a knowledge management framework which is suggested in the literature for software development work. The questionnaire survey findings were verified by expert interviews. Findings The research shows that there is a lot of similarity between re-engineering and maintenance projects for different kinds of business knowledge expertise requirements for execution. The development projects require higher expertise in all the business knowledge for execution. Research limitations/implications The research work studies the business knowledge required for the execution of development, re-engineering and maintenance projects in Indian outsourcing software projects. However, the project’s characteristics can vary drastically for a single kind of project. So the study cannot be generalized and instead should be used as a tool for learning. Practical implications The research findings can be used by software project managers to get insight into project planning, which can help the division of work between the onsite, offshore team and individual work allocation. Originality/value The research is novel as there are very few previous attempts to find the business expertise needed to execute various kinds of software projects in the Indian outsourcing industry.


2021 ◽  
Vol 2 (2) ◽  
pp. 187-193
Author(s):  
Fatimah Pohan

Individual economic development is very easy and affordable by what each individual has and the environment also helps someone in the success of each individual, especially after the presence of the internet provides many benefits and opportunities for society to achieve goals on a large scale, the internet is also help make it easier for the community to deal with the problem of the economic crisis due to the conditions of the Covid-19 pandemic era which made many people have to accept jobs because of the difficulty of the community in being able to carry out activities together and closely because the epidemic is contagious so that people must be able to adjust to open opportunities to be able survive and revive the economy during the Covid-19 pandemic era, one of which is by opening up their own business opportunities using the internet which is commonly known as buying and selling online, but many people are not biased. how many factors, in this study will look at the influence of asset ownership, business knowledge, financial literacy and income expectations that will be achieved if you do business online in the era of the Covid-19 pandemic.


2021 ◽  
pp. 3-14
Author(s):  
Edward Stawasz ◽  

Purpose – The aim of the presented article is to assess the impact of the capacity to absorb business advice on the improvement of business knowledge, and indirectly, on raising the level of strategic and operational management in micro and small innovative enterprises using business advice services. Research method – A review of the literature on examining the specificity of knowledge and management development in enterprises, the role of business advice and the capacity to absorb knowledge in this process. The second part of the article presents the results of the empirical research carried out using the CATI technique on a sample of 400 micro and small innovative Polish enterprises using business advice services. Results – The use of business advice services and the level of knowledge absorptive capacity increase the level of business knowledge of managers. The capacity to absorb knowledge positively moderates the impact of business advice on the level of business knowledge of managers, and, consequently, on the level of strategic and operational management. Originality /value – The research confirms the influence of the capacity to absorb knowledge on the level of knowledge of managers. Improving the level of knowledge and business management requires the use of business advice as well as the capacity to absorb knowledge.


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