The Universal Transformational Management Framework (UTMF)

2019 ◽  
Vol 8 (1) ◽  
pp. 122-146
Author(s):  
Gerard Masdeu Yélamos ◽  
Catherine Carty ◽  
Úna Moynihan ◽  
Breda ODwyer

Purpose The purpose of this paper is to present the development and validation of the Universal Transformational Management Framework (UTMF), an entrepreneurial tool that guides the development of inclusion-driven strategic management, planning and practice in sport organizations. Design/methodology/approach A range of qualitative data collection techniques was undertaken in this action research: seven cross-sectoral semi-structured interviews; one focus group with sports professionals; a qualitative survey and research group consultations. A matrix analysis, a thematic analysis and secondary research were undertaken to analyze data. Findings The UTMF is a staged framework that embeds principles of behavioral, organizational and transformative change theory, guiding strategic development toward inclusion from a contemplation phase toward an action and maintenance stage. The UTMF is composed of 14 fundamental components identified as key areas that sport entrepreneurs should recognize and address for planning and delivering sport services that leave no one behind. Practical implications Policy makers, management and sport professionals have at their disposal an inclusion-driven framework that challenges their systems and establish mechanisms to leave no one behind. Social implications Organizational transformation can ultimately produce a contagion effect advancing equality and inclusion in society. The UTMF offers a structure for sport entrepreneurs aiming to facilitate and activate social transformation in and through sport. Originality/value The UTMF is a wide-ranging framework to facilitate an orchestrated transformation of sport organizations in order to provide universal services that include marginalized groups and address global challenges identified in intersectional agendas like the SDGs.

2014 ◽  
Vol 20 (3) ◽  
pp. 278-291 ◽  
Author(s):  
Miguel Pereira Lopes

Purpose – The purpose of this paper is to draw on available data regarding the historical event of the major Lisbon earthquake of 1755 in order to understand the governance structure that was set to rebuild the city of Lisbon, as well as to elaborate on Max Weber’s theory of authority. Design/methodology/approach – The present study aims to extend our knowledge on the role of leadership in organizational transformation, by examining the authority structure of governance in the aftermath of a major catastrophic event, using the study of an extreme case to generate new management theory. Findings – The study founded evidence that the successful rebuilding of Lisbon after the earthquake was accompanied by a certain kind of governance structure that included an authority structure that simultaneously incorporated Weber’s authority types of charisma, tradition and rationality; and there was a clear distinction between the roles of each kind of authority, as well as the inviolable respect and sacredness of each other’s terrain that seems to lead to that effectiveness. Research limitations/implications – It is possible that the historical conditions in which this social transformation took place might not be repeatable in today’s context, but the analysis of such an extreme case of destruction and rebuilding evidences that the “atomistic” approach of Max Weber on authority can be enriched with a “molecular” approach that, at the same time, helps to further develop the concept of “shared leadership” by analyzing it from a Weberian point of view. Practical implications – Today’s organizations should analyze their governance structure and management staff from a “molecular” Weberian perspective, if they want to achieve major transformations. Originality/value – The study further develops Max Weber’s theory of authority and discusses it regarding a “shared leadership” perspective.


Author(s):  
Grégory Jemine ◽  
Christophe Dubois ◽  
François Pichault

Purpose Several studies have recently documented projects of organizational transformation and modernization which, commonly clustered under the umbrella term “New Ways of Working” (NWoW), simultaneously entail material, technological, cultural and managerial dimensions. Academic contributions, however, have paid little attention to the mechanisms allowing such projects to progressively become legitimized in organizational discourses and practices. The purpose of this paper is to investigate the distinctive features of the legitimation process underlying the implementation of NWoW projects. Design/methodology/approach This paper relies on a longitudinal, three-year analysis of a large insurance company. Data were collected through qualitative methods including semi-structured interviews (48), periods of observation (3 months) and document analysis (78). Findings The paper develops a grounded and integrative framework of legitimation processes underlying “NWoW” change projects. The framework emphasizes four decisive operations of translation in “NWoW” design and implementation: translating material constraints into strategic opportunities; translating strategic opportunities into a quantitative business plan supported by the top management; translating compelling discourses around “NWoW” into an organizational machinery; and translating a transformation project into discourses of unequivocal success, conveyed by legitimate spokespeople within and beyond the organization. Originality/value Besides contributing to the understanding of a managerial fashion, which has received little academic attention so far, the paper also offers an original integrative framework to account for legitimation processes that combines two theoretical approaches – the sociology of translation and research on institutionalist work.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bryan Finch

PurposeThe purpose of this paper is to examine the community recovery efforts undertaken by Houston, Texas, sport organizations following Hurricane Harvey in 2017.Design/methodology/approachForty-eight media articles, 138 social media posts from Houston athletes and five semi-structured interviews with Houston sport organization executives underwent a content analysis to categorize responses of disaster relief activities. All eleven categories were identified. Three themes emerged from additional analysis: organizations serving as communication hubs, earned trust and internal organizational support. Benchmark examples in key categories are also discussed.FindingsThis paper provided focused analysis of the reactions of several Houston area sport organizations during the immediate disaster recovery period. Organizations participated in both tangible and emotional recovery efforts. The long-term impacts of these efforts will require additional investigation. The findings of this case study are specific to the relief efforts in Houston, Texas, following Hurricane Harvey in 2017 and may not be generalizable beyond this scope.Practical implicationsSport organizations and community leaders can better prepare for future disaster responses by gaining insight into the roles and procedures enacted by the Houston teams following the Hurricane in 2017.Originality/valueThis study provides a detailed examination of the responses of several Houston sport organizations following Hurricane Harvey, including perspectives from executives inside of the organizations. Utilizing social anchor theory, this paper expands our understanding of the impacts sport organizations may produce in their roles as social anchors during disaster relief and recovery.


2015 ◽  
Vol 10 (2) ◽  
pp. 198-225 ◽  
Author(s):  
Neetu Yadav ◽  
Sushil ◽  
Mahim Sagar

Purpose – This paper aims to present strategic performance management modeling of the Indian automobile manufacturing enterprises. This will help to understand the hierarchical structure and linkages of different strategic factors related to enterprise performance in a better way. Automobile manufacturing industry is one of the top industries in India. It is of paramount importance to identify the strategic factors and their linkages to understand the strategic performance management issues better. Design/methodology/approach – Flexible strategy game-card, an evolving performance management framework, has been taken as the basis for the development of a strategic performance management model. Thematic content analysis is used to analyze semi-structured interviews and for identifying strategic factors related to performance. Total interpretive structural modeling (TISM) is used to develop the hierarchical structure of these performance strategic factors. Case-lets and statistical analysis are used to further validate these models. Findings – The study proposes a strategic performance management model for Indian automobile enterprises that can be considered as a conceptual framework which helps to identify the leading and lagging factors of performance. This can be considered as an exploratory study for conceptualization and can be further validated through empirical testing. Research limitations/implications – The research methodology adopted here gives a guideline to researchers for conducting an exploratory study where they can identify the factors/variables of interest through semi-structured interviews and thematic content analysis. The TISM helps to develop the poorly articulated mental model in a well-structured hierarchical form, which would help to get more insights in relation to performance. Originality/value – The study fills the gaps by addressing the issue of performance in the Indian context by identifying strategic performance factors for automobile enterprises. There is an attempt to demonstrate the application of an evolving performance management framework, i.e. flexible strategy game-card. The methodological rigor and application of mixed methods adds value to the knowledge base by providing a mechanism to conduct an exploratory study for the area of interest.


2016 ◽  
Vol 25 (1) ◽  
pp. 91-103 ◽  
Author(s):  
Bryan Finch

Purpose – The purpose of this paper is to examine the role played by sport organizations in the community recovery efforts in Boston following the 2013 marathon bombings. Design/methodology/approach – Interview questions were created following initial site visits and content analysis of 40 media reports specifically dealing with social recovery efforts following the attacks. Six semi-structured interviews with professional team and organizational leaders were completed and analyzed to gain insight into the leader’s perspectives of the relief process. Finally, the media reports and interviews were reviewed and specific recovery efforts were classified into tangible, emotional, or informational support categories. Findings – The findings of this case study are specific to the disaster relief efforts in Boston, Massachusetts following the 2013 marathon bombings and therefore cannot be generalized beyond this scope. This paper provided focussed analysis of the reactions of several Boston area sport organizations during the immediate disaster recovery period. The long-term impacts of these efforts require further investigation. Practical implications – The examination of the viewpoints of the sport organization leaders following the disaster may provide insight for other sport organization leaders and civic officials as they prepare for future challenges. Originality/value – This paper provides a detailed examination of several sport organizations responses following the community disaster in Boston. It also provides unique perspectives from the sport organization leaders.


2019 ◽  
Vol 47 (1) ◽  
pp. 1-15
Author(s):  
Beatriz Cid ◽  
Eduardo Antonio Letelier Araya ◽  
Pablo Saravia ◽  
Julien Vanhulst ◽  
Nelson Carroza ◽  
...  

Purpose The purpose of this paper is to analyze the social economy discourses in four regions of Chile, characterized by their internal economic heterogeneity. Design/methodology/approach Using an intentional sample, semi-structured interviews were applied to 45 key informants from the public sector, universities, consultant enterprises, cooperatives and civil society organizations. Through a content analysis, thematic axes were identified that allowed to characterize and to recognize the narratives that key informants held about their initiatives, experiences or ventures. Findings The results allow us to understand the diversity of discourses and practices about alternative economies, being able to organize them from two axes: the tension between molar and molecular subjectivities; and the tension between reform and transformation (which refers to a transformative type of institutional and socio-material change). These axes propose an interpretative framework that integrates a diversity of distinctions and/or polarities and problematizes the homogeneity of formal economic discourse. Research limitations/implications The discourses analyzed by this paper offers representativeness by saturation. It do not allow to ponder for sure the relative presence of each of these discourses in the field of economic diversity. The analysis of what type of actors sustain each type of discourse remains pending. Social implications The high discourse heterogeneity makes it possible to foresee major difficulties in terms of political articulation and the visibility of various alternative economic experiences, initiatives or ventures as part of a social transformation movement. Originality/value Previous studies developed in Latin America about social and solidarity economy have been focused in objective dimensions as the volume of incomes, expenditures or jobs. This is the first study aimed at characterizing the subjective field of discourse held by different actors who recognize themselves as part of an alternative economy movement.


2020 ◽  
Vol 10 (3) ◽  
pp. 359-378
Author(s):  
Xabier Mendizabal ◽  
Leire San-Jose ◽  
Jose Domingo Garcia-Merino

PurposeProfessional basketball clubs generate value not only for shareholders, but also for other stakeholders. These organizations create a broader social value for a wide range of stakeholders, and thus, it is useful to consider these stakeholders' perceptions of social value creation. Therefore, under the generic framework of grounded theory, this paper aims to create a stakeholder map of professional basketball clubs, taking into account the common coopetition context in sporting competitions.Design/methodology/approachIn total, 49 qualitative semi-structured interviews were conducted in collaboration with the representatives of two Spanish basketball clubs to establish the particularities of the stakeholders of these organizations compared with non-sport businesses (NsP) to confirm the stakeholder map. The Bryson process was used to develop the stakeholder map.FindingsThe map shows that there are three kinds of stakeholders of professional basketball clubs compared with non-sport organizations: similar, singular and entirely different. The perception of different social value dimensions confirm the findings of the stakeholder map, emphasizing that these organizations should take into account multidimensional stakeholder-value creation (functional, social, emotional and epistemic).Originality/valueThis study provides evidence from a holistic point of view that economic performance is not a unique indicator for measuring basketball clubs as efficient organizations, proving the usefulness of the stakeholder map.


2019 ◽  
Vol 40 (4) ◽  
pp. 457-471 ◽  
Author(s):  
Eva Norrman Brandt ◽  
Sofia Kjellström ◽  
Ann-Christine Andersson

Purpose The purpose of this paper is to examine people’s experience of a change process and if and how post-conventional leadership principles are expressed in the change process. Design/methodology/approach The study used a retrospective exploratory qualitative design. In total, 19 semi-structured interviews and 4 workshops were conducted and analyzed in accordance with a thematic qualitative analysis. Findings The post-conventional leadership appears to have facilitated an organizational transformation where explorative work methods aimed at innovation and improvement as well as holistic understanding was used. Dispersed power and mandate to employees, within set frames and with clear goals, created new ways of organizing and working. The leader showed personal consideration, acknowledged the importance of the emotionally demanding aspects of change and admitted the leader’s own vulnerability. Balance between challenge and support created courage to take on new roles and responsibilities. Most employees thrived and grew with the possibilities given, but some felt lack of support and clear directions. Practical implications Inspiration from this case on work methods and involvement of employees can be used on other change efforts. Social implications This study provides knowledge on leadership capabilities needed for facilitation of transformational change. Originality/value Few transformational change processes by post-conventional leaders are thoroughly described, and this study provides in-depth descriptions of post-conventional leadership in transformational change.


2017 ◽  
Vol 24 (3) ◽  
pp. 451-462 ◽  
Author(s):  
Ali Rostami ◽  
Chike F. Oduoza

Purpose Risks play an important role in the success of construction projects. Failure in identification and assessment of risks can lead to inadequacy in the process of managing risks, which in turn can critically affect the projects’ resources. A formal risk management is rarely practised in construction projects due to the lack of contractors’ awareness of key risks. The purpose of this paper is to focus on the investigation of risk factors in construction projects in Italy from contractors’ perspective. Design/methodology/approach Semi-structured interviews were conducted to collect data, based on which a total of ten key risks were ascertained. The identified risks were compared with the findings of the surveys conducted in the Australian and Chinese construction industry to address the unique risks associated with construction projects in Italy. Findings The key risks included delays in payments, client variations, design variations, inaccurate cost estimates, and tight project schedules. The comparison between those three countries specified the delays in payments and project funding problems as the most critical factors that are related to cultural influences and behaviour of clients. The findings assist contractors in the risk identification process, and can be applied to the development of a risk management framework for construction projects. Research limitations/implications The findings of this study cannot be generalised statistically for the whole of Italy as it was constrained geographically, with respondents drawn only from a self-selection sample of construction projects in the Veneto region of Northern Italy. The findings represent a snapshot of the key potential internal and external risks from the perspective of contractors. Originality/value The results of the study specified the key risks of construction projects from the perspective of contractors which can contribute to risk management for construction projects.


2017 ◽  
Vol 7 (3) ◽  
pp. 234-257 ◽  
Author(s):  
Jen Zdroik ◽  
Kathy Babiak

Purpose Networking practices are considered to be an important career advancement strategy. However, little empirical research exists which provides understanding of this phenomenon as it relates to the differences in practices and experiences between genders. The purpose of this paper is to explore how the role and nature of networking and career relationships in nonprofit sport organizations is perceived to impact career development. Design/methodology/approach In total, 34 semi-structured interviews were conducted with male and female executives in a range of nonprofit organizations to elicit views, attitudes, and information regarding formal and informal networking strategies and practices employed in this context. Findings Findings highlight differences in perceptions of how networking is defined, the central role of mentors, the nature of networking relationships, and networking strategies. The authors found that there are various perceived barriers with regard to gender and organizational culture in sport national governing bodies (NGBs). Research limitations/implications Networking practice and policy implications are discussed for sport NGBs and other organizations. The authors offer recommendations for future research. Originality/value The project adds value to the understanding of the career advancement of women as it directly compares perceptions of men and women.


Sign in / Sign up

Export Citation Format

Share Document