Consumer perspective on CSR literature review and future research agenda

2015 ◽  
Vol 38 (2) ◽  
pp. 195-216 ◽  
Author(s):  
Mobin Fatma ◽  
Zillur Rahman
Keyword(s):  
Literature Review ◽  
Research Agenda ◽  
Academic Research ◽  
Developed Countries ◽  
Future Research ◽  
Content Type ◽  
Academic Literature ◽  
Future Research Agenda ◽  
Consumer Perspectives ◽  
The Impact

Purpose The purpose of this study is to present a taxonomical classification of literature on consumer perspectives toward corporate social responsibility (CSR) along with a comprehensive bibliography and future research agenda. Design/methodology/approach A range of online database was searched to collect research papers from various journals. Hundred articles were identified from the source of 61 journals that have been reviewed thoroughly. The papers were classified under different categories. Findings The results show that most of the studies in this context have been conducted in developed countries, and there is a dearth of studies that have been done in a developing economy. This study reveals a growth pattern of research during the time studied and has identified major gaps in the existing literature, and they may be exploited for further research. Research limitations/implications This study is limited to full-text articles in English that are available in the selected database. The findings are generalized only to the specific population of selected databases for a given time period. This paper will be useful for academicians to analyze the current nature of academic research in this area and will provide an added advantage to managers for understanding the impact of CSR activities on consumer behavior. Originality/value This is the first academic literature review on consumer perspectives toward CSR, and it provides a bibliography of academic literature from 1997 to 2013, covering 61 journals.

scholarly journals COVID-19 and tourist mobility at destinations: a literature review and emerging research agenda

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alba Viana-Lora ◽  
Antoni Domènech ◽  
Aaron Gutiérrez
Keyword(s):  
Literature Review ◽  
Research Agenda ◽  
Empirical Studies ◽  
Future Research ◽  
Content Type ◽  
Future Research Agenda ◽  
The Future ◽  
Short And Long Term ◽  
The Impact

PurposeThis paper aims to review conceptual and empirical studies that analyse the impact of the pandemic on mobility and tourism behaviour at destinations in order to identify proposals, forecasts and recommendations to guide the future research agenda on the subject.Design/methodology/approachThis study used a systematic literature review to synthesise information from scientific articles published in journals indexed in the Web of Science database related to tourism mobility at destinations during the COVID-19 pandemic.FindingsThis article found that, according to the existing literature, the COVID-19 pandemic is acting as a catalyst for the sustainable transition of tourism. Although the findings reveal a lack of empirical research on the impact of the pandemic on tourism mobility at destinations, the article synthesizes the short- and long-term impacts of the pandemic and sets out the future research agenda on tourist mobility at destinations.Originality/valueTo the best of the authors' knowledge, this is the first systematic review of the impact of the pandemic on mobility and tourism behaviour at destinations that attempts to describe the emerging challenges and the agenda for future research.

The business-to-business inside sales force: roles, configurations and research agenda

2020 ◽  
Vol 54 (5) ◽  
pp. 1025-1060 ◽  
Author(s):  
Stefan Sleep ◽  
Andrea L. Dixon ◽  
Thomas DeCarlo ◽  
Son K. Lam
Keyword(s):  
Organizational Structure ◽  
Research Agenda ◽  
Academic Research ◽  
Job Demands ◽  
Sales Force ◽  
Future Research ◽  
Content Type ◽  
The Impact ◽  
Sales Forces ◽  
Business To Business

Purpose This study aims to explore the changing nature of the inside sales role and the individual capabilities required for success. Additionally, it examines the influence of organizational structure on inside sales force capabilities. Although business-to-business firms are investing heavily in inside sales forces, academic research lags behind this evolution. Design/methodology/approach Using a two-study qualitative approach, the authors examine contemporary inside sales forces’ responsibilities and operational configurations. Study 1 uses a cross-industry sample of sales leaders and professionals to examine roles and responsibilities. Study 2 used the second sample of sales leaders and professionals to explore the impact of various organizational configurations. Findings The study identifies important differences between inside and outside salespeople in terms of job demands and resources; inside salespeople’s greater reliance on sales technology and analytics than outside counterparts; and existing control systems’ failure to provide resources and incentives to match with inside salespeople’s increasing strategic benefits and job demands. The study also explores four distinct inside–outside configurations. The differences among these configurations help to explain the distinct benefits and costs of each configuration regarding the company, customer and intra sales force processes, which, in turn, determine inside salespeople’s strategic benefits and job demands. Research limitations/implications The authors discuss the theoretical implications of these findings for research on the evolving roles and capabilities of the inside sales force; antecedents and consequences of firms’ choice of inside–outside sales force configurations; and the impact of technology and the inside sales force. They propose a research agenda that includes a series of specific future research questions. Practical implications This study informs managers of the unique role of the inside sales force and how it differs from their outside counterpart. The results inform managers of the issues inherent to various inside sales configurations, helping them determine, which configuration best addresses their customers’ needs. Originality/value This research provides a detailed, updated account of the differences between inside and outside sales forces and the benefits/costs of major inside–outside sales force configurations. Drawing from job demands-resources, organizational structure and strategy-context fit theories, the authors develop research propositions about the underlying structural differences of inside-outside sales force configurations; how these differences drive the inside sales force’s increasing strategic benefits and job demands; and organizational choice of inside sales force configurations. A research agenda is then presented.

scholarly journals Diamond in the rough? An “empty review” of research into “neurodiversity” and a road map for developing the inclusion agenda

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nancy Doyle ◽  
Almuth McDowall
Keyword(s):  
Research Agenda ◽  
A Priori ◽  
Academic Research ◽  
Future Research ◽  
Content Type ◽  
Road Map ◽  
Future Research Agenda ◽  
Research Questions ◽  
Disability Accommodation ◽  
Disability Employment

PurposeThe aims of the paper were to highlight the dearth of applied practitioner research concerning the expression of neurodiversity at work and develop an epistemological framework for a future research agenda.Design/methodology/approachA systematic empty review protocol was employed, with three a priori research questions, inquiring as to the extent of neurodiversity research within mainstream work psychology, psychology in general and lastly within cross-disciplinary academic research. The results of the final search were quality checked and categorized to illustrate where studies relevant to practice are currently located.FindingsThe academic literature was found to be lacking in contextualized, practical advice for employers or employees. The location and foci of extracted studies highlighted a growing science-practitioner gap.Research limitations/implicationsThe research focused on common neurominority conditions such as autism and dyslexia; it is acknowledged that the neurodiversity definition itself is broader and more anthropological in nature. A need for a comprehensive research agenda is articulated, and research questions and frameworks are proposed.Practical implicationsGuidance is given on applying disability accommodation to both individual and organizational targets.Social implicationsThe disability employment gap is unchanged since legislation was introduced. The neurodiversity concept is no longer new, and it is time for multi-disciplinary collaborations across science and practice to address the questions raised in this paper.Originality/valueThis paper offers an original analysis of the neurodiversity paradox, combining systematic inquiry with a narrative synthesis of the extant literature. The conceptual clarification offers clear directions for researchers and practitioners.

Influence of national culture on knowledge management process: literature review and research agenda

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anil Kumar Goswami ◽  
Rakesh Kumar Agrawal ◽  
Meghna Goswami
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
National Culture ◽  
Research Agenda ◽  
Future Research ◽  
Content Type ◽  
Organizational Interventions ◽  
Effective Manner ◽  
Working Together ◽  
The Impact

PurposeThe purpose of this study is to explore, understand and investigate the relationship between national culture and knowledge management (KM) process.Design/methodology/approachThis study is based on systematically and objectively capturing the contents of extant research papers published by researchers in this area by using the literature review methodology.FindingsThe study demonstrates significant relationship between national culture and KM process. Further, it also provides directions for future research.Practical implicationsThe study will help top management to understand and appreciate the impact of national culture on KM process in organization, where people from different nations are working together. The management may apply appropriate organizational interventions to manage people of different national cultures in effective manner and effective utilization of knowledge of the organization through KM process. This paper will be considered as a quick reference and resource for anyone interested in this area.Originality/valueThis study is a comprehensive literature review of influence of national culture on KM process. Further, it also sets the research agenda for future researchers.

Cloud computing and human resource management: systematic literature review and future research agenda

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Juan Manuel Maqueira Marín ◽  
Diessica De Oliveira-Dias ◽  
Nima Jafari Navimipour ◽  
Bhaskar Gardas ◽  
Mehmet Unal
Keyword(s):  
Cloud Computing ◽  
Literature Review ◽  
Human Resource ◽  
Research Agenda ◽  
Future Research ◽  
Content Type ◽  
Future Research Agenda ◽  
Current State ◽  
State Of Research

PurposeThis study aims to provide an overview of what characterizes the current state of research in the field of cloud computing use in human resource management (HRM) with the identification, analysis and classification of the existing literature and lines of research addressed and to provide guidance for future research.Design/methodology/approachThe systematic literature review (SLR) technique has been used to identify, select, analyze and evaluate the existing publications on cloud computing and HRM. A total of 35 papers published up to December 2020 have been obtained from the Web of Science (WoS) scientific database. The research design has allowed us to determine what characterizes the current state of research on the use of cloud computing in HRM and obtain a novel classification of the literature that identifies four lines of research and the contributions in each line and has allowed us to define the future research agenda.FindingsThe four groups into which the papers on the cloud computing-HRM relationship have been classified are: (1) studies focused on the development of cloud platforms for HRM that highlight technical aspects, (2) papers that focus on the concept of human resource elasticity, (3) papers on the adoption and/or implantation of cloud platforms for HRM and (4) studies that highlight the effects or implications of cloud platforms for HRM. This paper proposes some new opportunities for future research and presents some helpful implications from the theoretical and management perspectives.Research limitations/implicationsThis study uses only scientific articles in the WoS database with a Journal Citation Report (JCR) or SCImago Journal Rank (SJR) impact.Originality/valueThis paper provides an overview of the knowledge on cloud computing and HRM research and offers recommendations for future research.

Country-related future research agenda of Lean Manufacturing–A systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Evangelos Psomas
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Lean Manufacturing ◽  
Research Agenda ◽  
Future Research ◽  
Journal Articles ◽  
Content Type ◽  
Future Research Agenda ◽  
Quality Tool ◽  
Country Specific

PurposeMany future research proposals of Lean Manufacturing (LM) are presented in the literature. The purpose of this paper is to determine these future research proposals of LM which are country-related and classify them.Design/methodology/approachA systematic literature review (SLR) of peer-reviewed journal articles in LM was conducted. A total of 145 articles published in 34 journals during 2010–2020 were collected from four major management science publishers namely, Emerald Online, Elsevier/Science Direct, Springer Link and Taylor and Francis. The country-related future research proposals of LM identified in the literature were classified according to, firstly, the continent of the country of reference, and secondly, some form of natural affinity of these proposals creating meaningful themes. The quality tool “affinity diagram” was applied to classify the country-related future research proposals of LM.FindingsThe country-related future research proposals of LM, which are increasing in the literature over time, refer mostly to studies to be conducted in several continents/countries and to multinational studies. Conducting studies specifically in Asia, Europe, South and North America, Africa and Australia–New Zealand is also suggested. The plethora of the country-related future research proposals of LM were classified, based on the affinity of their content, into 18 meaningful themes. These themes were also classified based on their affinity into two broad categories, namely “themes concerning the LM approach itself” and “themes concerning factors outside the LM approach”.Research limitations/implicationsThe restricted number of the databases searched and the subjectivity of classifying the large number of the country-related future research proposals into themes are the main limitations of the present SLR. Based on these limitations, future literature review studies can be carried out.Practical implicationsUseful proposals are provided to researchers of several countries for conducting original and country-specific research studies which can enrich the knowledge of the implementation of LM under the specific circumstances of a country for the benefit of practitioners.Originality/valueThis study goes beyond previous literature review studies on LM by focusing exclusively on the LM future research agenda which is country related. The analytical presentation of the country-related future research proposals as well as the formulation of clusters of these proposals make the present SLR study substantially different from those carried out worldwide so far.

scholarly journals Defining logistics preparedness: a framework and research agenda

2016 ◽  
Vol 6 (3) ◽  
pp. 372-398 ◽  
Author(s):  
Marianne Jahre ◽  
Ala Pazirandeh ◽  
Luk Van Wassenhove
Keyword(s):  
Research Agenda ◽  
Academic Research ◽  
Secondary Data ◽  
Humanitarian Logistics ◽  
Future Research ◽  
Content Type ◽  
Common Definition ◽  
Future Research Agenda ◽  
Public Data ◽  
Definition Of

Purpose The purpose of this paper is to contribute to a more complete understanding of logistics preparedness. By comparing extant research in preparedness and logistics with findings from empirical analysis of secondary data, the authors develop a definition of and framework for logistics preparedness, along with suggestions for future research agenda. Design/methodology/approach The authors link the way in which humanitarian organizations define and aim to achieve logistics preparedness with extant academic research. The authors critically analyze public data from 13 organizations that are active in disaster relief and review papers on logistics preparedness and humanitarian logistics. Findings The authors found that, despite the increased attention, there is no unified understanding across organizations about what constitutes logistics preparedness and how it can contribute to improvements in operations. Based on the review of the academic literature, the authors found that the same is true for humanitarian logistics research. The lack of a common understanding has resulted in low visibility of efforts and lack of knowledge on logistics preparedness. Research limitations/implications On the basis of extant research and practice, the authors suggest a definition of and framework for logistics preparedness with related suggestions for future studies. Practical implications Findings can help the humanitarian community gain a better understanding of their efforts related to developing logistics preparedness and can provide a better basis for communicating the need for, and results from, funding in preparedness. Social implications Results can support improvements in humanitarian supply chains, thereby providing affected people with rapid, cost-efficient, and better-adapted responses. Originality/value The findings contribute to humanitarian logistics literature, first by identifying the issues related to the lack of a common definition. Second, the authors extend the understanding of what constitutes logistics preparedness by proposing an operationalized framework and definition. Finally, the authors add to the literature by discussing what future topics and types of research may be required.

Halal food: structured literature review and research agenda

2020 ◽  
Vol 123 (1) ◽  
pp. 225-243 ◽  
Author(s):  
Silvana Secinaro ◽  
Davide Calandra
Keyword(s):  
Literature Review ◽  
Research Agenda ◽  
Future Research ◽  
Broad Perspective ◽  
Content Type ◽  
Future Research Agenda ◽  
Starting Point ◽  
Halal Food ◽  
Research Stream ◽  
Structured Literature Review

PurposeThis study reviews and critiques the halal food literature, a growing field of research. In addition, the authors classify the significant themes in this research stream, outline opportunities for future research directions and offer a future research agenda.Design/methodology/approachA sample of 221 scholarly articles published from 1997 to 2020 was investigated using the structured literature review method of Massaro et al. (2016). The authors used the bibliometrix R-package and VOSviewer software to mine information about journals, articles, authors, citations, keywords and countries.FindingsThe analysis reveals five research clusters: halal food and the role of certifications, halal food and awareness, halal food production and quality, halal food in tourism management and halal food and the supply chain. The primary research flow comes from Asia. However, collaborations are also emerging in other continents. In addition, scholars should consider stressing the links among halal food and sustainability, innovation and technology.Research limitations/implicationsThe study analyses this field from a broad perspective, but only considers articles published in the Scopus database. Future research could extend the research methodologies used by, for example, considering mixed method analysis.Originality/valueDespite several studies in the field, no studies have thus far reviewed the literature on halal food to the best of the authors' knowledge. Hence, the presented analysis, using pioneering methods considering sustainability and innovation as priorities, provides a starting point for future research.

Social media for entrepreneurship: myth or reality? A structured literature review and a future research agenda

2020 ◽  
Vol 27 (1) ◽  
pp. 149-177
Author(s):  
Giustina Secundo ◽  
Pasquale Del Vecchio ◽  
Gioconda Mele
Keyword(s):  
Social Media ◽  
Literature Review ◽  
Bibliometric Analysis ◽  
Research Agenda ◽  
Research Field ◽  
Future Research ◽  
Content Type ◽  
Future Research Agenda ◽  
Structured Literature Review

PurposeThis paper provides a structured literature review (SLR) about the effects of social media technologies on entrepreneurship activities and processes, to identify relationships, connectivity and interdependencies. The paper offers an outline of the past and the present literature and frames a future research agenda.Design/methodology/approachThe structured literature review has been conducted on 159 journal papers extracted from Scopus, initially submitted to a bibliometric analysis. A final list of 69 papers published in a variety of academic journals specialized in the field of entrepreneurship, information science and business management has been analyzed through a content and bibliometric analysis.FindingsFindings show that literature is really scant, and four research streams have been identified: Social media for entrepreneurial learning and self-employment; social media as tools for entrepreneurial marketing; social media as sources of entrepreneurial opportunities and finally, social media as enablers of networking and entrepreneurial ecosystems.Research limitations/implicationsThe limitations of the study regard the need for more holistic studies, considering both the technological and the social aspects.Practical implicationsThe findings demonstrate the actuality of the research focus and the need of a deep exploration about the role of social media for the different forms of entrepreneurship process. This evidence calls for a holistic and integrated framework.Originality/valueThe originality of the paper resides in a novel SLR with reference to the recent role of social media for entrepreneurship. Despite the increasing literature, the debate in such field is still fragmented and under-researched, offering a promising research field.

scholarly journals Urban consolidation centre – a literature review, categorisation, and a future research agenda

2018 ◽  
Vol 48 (8) ◽  
pp. 745-764 ◽  
Author(s):  
Maria Björklund ◽  
Henrik Johansson
Keyword(s):  
Literature Review ◽  
Research Agenda ◽  
Economies Of Scale ◽  
Future Research ◽  
Content Type ◽  
Future Research Agenda ◽  
Economical Consideration ◽  
Popular Initiative ◽  
Urban Consolidation

Purpose Urban consolidation centre (UCC) is a popular initiative targeting the challenge of negative environmental and social impacts from freight transports in cities. Despite this, UCC often fails in practice, which indicates a knowledge gap. Furthermore, research within the field can be described as fragmented, transdisciplinary and fast growing. The purpose of this paper is to provide an overview of the field by describing dominant categories and themes within the area, identify gaps in order to propose a future research agenda, and provide insights into the needs of practitioners. Design/methodology/approach A systematic literature review (SLR) targeting journal articles based on UCCs has been constructed with a supplementary snowball approach. A content analysis was performed to categorise themes in the research on UCCs and to identify research gaps, both within and outside the categories identified. Findings Despite substantial research on UCC, very little research ends up in academic journals. In all, 56 articles address UCC. The most common topics were the role of stakeholders, design of distribution structures and transport resources, environmental and social consideration, and economic considerations. Much focus is directed towards finding “optimal” solutions and designs for potential initiatives with very little, if any, consideration to financial viability or the management of the UCC initiative. Research limitations/implications This research points out existing gaps in the literature and proposes a future research agenda with UCCs as the focus. For example, although environmental and social arguments are often applied to justify the implementation of UCCs, few studies measure or evaluate their impact. Another important research gap is the economical consideration, both how to generate revenue and how to consider economies of scale. Practical implications The practical contribution of most studies is directed towards municipalities. Few findings are presented in a way to support companies. Additionally, by bridging the gaps related to how stakeholders can collaborate and describe what is happening in a UCC, practitioners can use such information as guidelines. Originality/value The results provide a research agenda for the fragmented research targeting UCCs, supporting the viability of future initiatives.

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