Dark tourism: tourist value and loyalty intentions

2019 ◽  
Vol 74 (4) ◽  
pp. 915-929 ◽  
Author(s):  
Pramod Sharma ◽  
Jogendra Kumar Nayak
Keyword(s):  
Indirect Effects ◽  
Questionnaire Survey ◽  
Design Methodology ◽  
Direct And Indirect Effects ◽  
Local Authorities ◽  
Dark Tourism ◽  
Content Type ◽  
Loyalty Intentions ◽  
Emotional Value ◽  
Practical Implications

PurposeThis paper aims to examine the direct and indirect effects of tourists’ value on satisfaction and loyalty intentions in dark tourism.Design/methodology/approachThis research was conducted using the data collected through a questionnaire survey from 403 tourists visiting a dark tourism destination in India. Data were analyzed using CFA and SPSS macro (Process).FindingsThe findings confirmed that tourists’ values have significant direct and indirect effects on loyalty intentions via satisfaction in dark tourism. Among specific value, the strongest direct and indirect influence of emotional value in dark tourism is the unique finding of this research.Practical implicationsThis study would help the marketers, government, local authorities and relevant stakeholders operating in dark tourism to formulate policies and strategies to better serve this niche tourism.Originality/valueThis research is the first-known attempt to reveal the uniqueness of tourists’ perception of value in dark tourism. It could significantly add to the literature and practice of dark tourism.

Terrorism and tourism in France: the limitations of dark tourism

2017 ◽  
Vol 9 (2) ◽  
pp. 187-195 ◽  
Author(s):  
Hugues Seraphin
Keyword(s):  
Design Methodology ◽  
Developed Countries ◽  
Terrorist Attacks ◽  
Tourist Destination ◽  
Dark Tourism ◽  
Content Type ◽  
Tourist Destinations ◽  
Recovery Strategies ◽  
Key Terms ◽  
Practical Implications

Purpose The purpose of this viewpoint paper is to discuss whether dark tourism can be developed around the sites of recent terrorist attacks in France. Design/methodology/approach The paper is based on a literature review of key terms: dark tourism; tourism; and terrorism. Findings The paper observes that dark tourism is not popular in France, and dark tourism activities are unlikely to develop anywhere nearer the places where the recent terrorist attacks happened. France remains rather conservative in some aspects related to death. Practical implications Recent events in France might challenge the leadership of the destination. The disturbing commonalities between tourism and terrorism make it difficult to figure out suitable recovery strategies that would contribute to enhancing the image of the destination without jeopardising the life of civilians. Originality/value This paper presents France as a politically unstable tourist destination. In general, this scenario is normally associated with less-developed countries or non-established tourist destinations.

Modelling the supplier selection process enablers using ISM and fuzzy MICMAC approach

2015 ◽  
Vol 30 (5) ◽  
pp. 536-551 ◽  
Author(s):  
Sudarshan Kumar ◽  
Shrikant Gorane ◽  
Ravi Kant
Keyword(s):  
Questionnaire Survey ◽  
Supplier Selection ◽  
Design Methodology ◽  
Selection Process ◽  
Model Development ◽  
Top Management ◽  
Content Type ◽  
Micmac Analysis ◽  
Fuzzy Micmac ◽  
Practical Implications

Purpose – The purpose of this paper is to present an approach to successful supplier selection process (SSP) by understanding the dynamics between SSP enablers (SSPEs), using interpretive structure modelling (ISM) methodology and find out driving and the dependence power of enablers, using fuzzy MICMAC (Matriced’ Impacts Croisés Appliquée á un Classement) analysis. Design/methodology/approach – The group of experts from industries and the academics were consulted and ISM is used to develop the contextual relationship among various SSPEs for each dimension of supplier selection. The results of the ISM are used as an input to the fuzzy MICMAC analysis to identify the driving and the dependence power of SSPEs. Findings – The research presents a hierarchy-based model and mutual relationships among SSPEs. The research shows that there is a group of SSPEs having a high driving power and low dependence, which requires maximum attention and is of strategic importance, while another group consists of those SSPEs that have high dependence and low driving power, which requires the resultant actions. Research limitations/implications – The weightage obtained for the ISM model development and fuzzy MICMAC are obtained through the judgment of academician and few industry experts. It is the only subjective judgment and any biasing by the person who is judging the SSPEs might influence the final result. A questionnaire survey can be conducted to catch the insight on these SSPEs from more organizations. Practical implications – This category provides a useful tool for top management to differentiate between independent and dependent SSPEs and their mutual relationships which would help them to focus on those key SSPEs that are most significant for effective supplier selection. Originality/value – Arrangement of SSPEs in a hierarchy, the categorization into the driver and dependent categories, and fuzzy MICMAC are an exclusive effort in the area of supplier selection.

Cost-driven motives to relocate manufacturing abroad among small- and medium-sized manufacturers

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jan Stentoft ◽  
Kent Adsbøll Wickstrøm ◽  
Anders Haug ◽  
Kristian Philipsen
Keyword(s):  
Empirical Analysis ◽  
Questionnaire Survey ◽  
Industry 4.0 ◽  
Design Methodology ◽  
Decision Makers ◽  
Perceived Barriers ◽  
Competitive Strategies ◽  
Content Type ◽  
The Cost ◽  
Practical Implications

PurposeThe purpose of this paper is to advance the understanding of how Industry 4.0 related technologies affect the relocation of manufacturing abroad by small and medium-sized enterprises.Design/methodology/approachThis paper contains an empirical analysis of how Industry 4.0 related technologies affect the cost-driven relocation of manufacturing abroad based on 191 comprehensive and full responses to a questionnaire survey distributed in 2018 among small- and medium-sized Danish manufacturers.FindingsThis paper builds upon data, which reveals that companies' pursuit of cost-focused competitive strategies is positively correlated with relocating manufacturing abroad. However, the data also shows that the more Industry 4.0-ready decision-makers are, the less cost-focused strategy drives manufacturing abroad. Furthermore, perceived barriers to Industry 4.0 related technologies promote the cost-driven relocation of manufacturing abroad whereas perceived drivers decrease this phenomenon.Research limitations/implicationsThis paper is based on the answers given by a single respondent from each company and only on Danish respondents.Practical implicationsThe results indicate a need to invest resources to obtain a better knowledge of Industry 4.0 related technologies when used in processes involved in decisions about where to locate manufacturing.Originality/valueThis paper contains new, empirically founded information about how Industry 4.0 related technologies affect the cost-driven relocation of manufacturing abroad from the perspective of small- and medium-sized manufacturers.

scholarly journals Conclusion: dark tourism in a digital post-truth society

2017 ◽  
Vol 9 (2) ◽  
pp. 240-244 ◽  
Author(s):  
J. John Lennon
Keyword(s):  
Design Methodology ◽  
Academic Research ◽  
Complex Interaction ◽  
Contemporary Society ◽  
Theme Issue ◽  
Political Will ◽  
Dark Tourism ◽  
Content Type ◽  
The Past ◽  
Practical Implications

Purpose This paper aims to review the dark tourism concept as it applies to visitation, understanding and education to determine whether a gap exists between academic research and literature, the operation of dark tourism sites and the motivations of visitors. Design/methodology/approach The paper development of the dark tourism concept over a 20-year period and draws on the papers and debate among contributors to this theme issue to determine the role played by dark tourism in contemporary society. Findings It was concluded that the concept of dark tourism remains relevant and that what is interpreted, merits educational focus and what is ignored is a function of the complex interaction of commercial potential, political will and social acceptability. Practical implications This paper incorporates the reflections of senior practitioners and academics in a comprehensive review of the dark tourism concept. Originality/value The paper provides a blend of academic and practitioner insight on a facet of tourism that is often misunderstood and even misinterpreted. It was observed that dark tourism is an important way of remembering the past and that for many visitors, it offers a form of pilgrimage.

Risk categorization in Portuguese organizations in times of the COVID-19 pandemic – an exploratory statistical analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fernando Tavares ◽  
Eulália Santos ◽  
Vasco Tavares
Keyword(s):  
Statistical Analysis ◽  
Questionnaire Survey ◽  
Design Methodology ◽  
Financial Risks ◽  
Quantitative Methodology ◽  
Content Type ◽  
The One ◽  
Risk Categorization ◽  
Practical Implications

PurposeThis work aims to characterize the risks companies deal with in the context of a pandemic, and to ascertain which risk type is most present in Portuguese organizations. It is also intended to verify whether there are differences in the various risk types between companies that had or did not have a plan or strategy to act in a pandemic, such as the one caused by COVID-19.Design/methodology/approachA quantitative methodology was used, based on the application of a questionnaire survey targeting the Portuguese companies. The sample is composed of 1,647 Portuguese companies, which were queried through a questionnaire survey that analyses different risk types. Then, the software R was used to treat the results.FindingsThe results show that companies are exposed and vulnerable to uncertain events, and five risk types were formed: legal, image, financial, strategic and operational. There is a bigger concern about the management of financial risks.Practical implicationsAcademics and companies can become more aware and master the concept of risk and its different branches, which consequently favours the adoption of strategies to better manage and plan risk.Originality/valueThe literature on international businesses and their risks assumes that all crises are the same. However, the COVID-19 pandemic, besides causing a recession, obliges people and companies to adapt to a new scenario. Risks become more important to companies, in a way that had not been academically studied.

Consumers and luxury brand extensions

2020 ◽  
Vol 36 (11) ◽  
pp. 9-11
Keyword(s):  
Design Methodology ◽  
Product Portfolio ◽  
Luxury Brands ◽  
Content Type ◽  
Brand Quality ◽  
Parent Brand ◽  
Pertinent Information ◽  
Emotional Value ◽  
Close Fit ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Many luxury brands deploy brand extension strategies to add fragrances to their product portfolio. To succeed, firms must ensure a close fit between parent brand and extension so that the brand quality remains consistent. It is equally imperative that marketers are aware that consumers are more motivated to purchase fragrances for the emotional value they provide rather than for their functionality. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Authoritarian leadership

2020 ◽  
Vol 28 (3) ◽  
pp. 1-3
Keyword(s):  
Questionnaire Survey ◽  
Design Methodology ◽  
Moderating Effect ◽  
Service Organizations ◽  
Curvilinear Relationship ◽  
Organizational Deviance ◽  
Content Type ◽  
Authoritarian Leadership ◽  
Original Approach ◽  
Practical Implications

Purpose The purpose of this study is to examine the relationships between authoritarian leadership and OCBS and authoritarian leadership and organizational deviance. Design/methodology/approach Data was gathered from the responses to a questionnaire survey of 240 employee- supervisor pairs in four manufacturing and three service organizations in Pakistan. Findings The results suggest that authoritarian leadership and OCBS do have a curvilinear relationship and moderate levels of authoritarian leadership minimize organizational deviance. A benevolent climate has a positive moderating effect on the curvilinear relationship between authoritarian leadership and OCBS but does not have a moderating effect on the curvilinear relationship between authoritarian leadership and organizational deviance. Practical implications Moderate use of authoritarian leadership should be utilized to maximize OCBS and minimize organizational deviance and a climate of benevolence in the workplace should be developed to strengthen bonds and optimize performance. Originality/value This paper has an original approach in examining a curvilinear relationship between authoritarian leadership, OCBS and organizational deviance.

An exhibition guiding system with enhanced interactive functions

2012 ◽  
Vol 30 (1) ◽  
pp. 120-133 ◽  
Author(s):  
Hsien‐Tang Lin ◽  
Lawrence W. Lan
Keyword(s):  
Questionnaire Survey ◽  
Design Methodology ◽  
Verification And Validation ◽  
Specific Work ◽  
Art Gallery ◽  
Content Type ◽  
Handheld Device ◽  
Passive Rfid ◽  
Guiding System ◽  
Practical Implications

PurposeThis study aims to develop a highly interactive exhibition guiding system which enables both authors and visitors to interact with one another on an exhibition site.Design/methodology/approachThe guiding system was designed with a “pull‐type” concept in a way that a handheld device must be close to a specific work to “pull” the information out of that work. The highly interactive functions between visitors and authors or among visitors were enabled by the Web 2.0. Verification and validation of the system's functions were tested in an art gallery with PDAs utilizing passive RFID readers and tags. A questionnaire survey was conducted to learn of the opinions from authors and visitors after they used the system.FindingsThe verification and validation test showed that all the functions have met the predefined requirements. The results of the questionnaire survey also revealed that the majority were satisfied with the interactive guiding system.Practical implicationsNot only can the system perform the guide tasks well, but it also allows the users to select interested modules so as to avoid overloading the irrelevant information. Additionally, the visitors can chat with unacquainted visitors who are onsite and have the same taste on a specific artwork, and the authors can visualize the visitors' comments, recommendations, and suggestions on their works in a real‐time manner.Originality/valueThe paper shows that the proposed system has some innovative features. It enables the authors to interact with the visitors, to understand the visitors' thoughts and opinions on their works, and to share the ideas of their creativity with the interested visitors onsite. On the other hand, it also enables the visitors to interact with the authors and other visitors. The visitors can recommend appreciated works to others, provide their comments and suggestions, visualize others' comments and suggestions, and exchange their views with those who are onsite and even recommend the same works.

People and systems: reflections on the development of social work for children

2017 ◽  
Vol 12 (2-3) ◽  
pp. 113-121
Author(s):  
Michael Little
Keyword(s):  
Public Policy ◽  
Social Work ◽  
Case Studies ◽  
Design Methodology ◽  
Social Disadvantage ◽  
Social Implications ◽  
Local Authorities ◽  
Content Type ◽  
Effective Leaders ◽  
Practical Implications

Purpose The purpose of this paper is to explore the aspects of social work for children, primarily in England. Design/methodology/approach It is based on reflections on research undertaken by the author prior to 1995 and after 2015. Findings The paper explores the interaction between people – effective leaders and practitioners – and systems. Research limitations/implications It is an opinion piece, and does not present findings from a single study. Practical implications It urges systems that do not restrict the capability of practitioners. Social implications The value of social work services at times of significant social disadvantage demands strong public policy attention. Originality/value The study draws on several research and case studies in over 20 English local authorities

Religion and tax compliance among SMEs in Ghana

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Emmanuel Carsamer ◽  
Anthony Abbam
Keyword(s):  
Emerging Markets ◽  
Empirical Evidence ◽  
Tax Evasion ◽  
Questionnaire Survey ◽  
Design Methodology ◽  
Tax Compliance ◽  
Main Tool ◽  
Content Type ◽  
Level Of Understanding ◽  
Practical Implications

Purpose The purpose of this study is to assess the suitability of religion and religiosity in small and medium-scale enterprises’ (SMEs) tax compliance in Ghanaian markets. The current research attempts to obtain insights into the advantages of Ghanaian religious notoriety in tax compliance based on the perceptions of entrepreneurs. Design/methodology/approach A questionnaire survey is the main tool used in this research. A total of 472 questionnaires were distributed to SMEs without Ghana revenue authority. Because of self-administered instrument, all the questionnaires were returned for analysis. Findings The results suggest that Ghanaian religious notoriety does not explain SMEs’ tax compliance and that tax evasion is seen as ethical. Institutional, firm and entrepreneurs’ characteristics are important determinants of SMEs’ tax compliance. Practical implications The results of this research paper will help regulators and Ghana Revenue Authority in developing tax compliance education without compromising on religion. Originality/value This paper provides empirical evidence of the suitability of religion and religiosity in emerging markets in general and Ghana in particular and enhances the level of understanding of SMEs’ tax compliance.

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