Reflections on the theme issue outcomes

2018 ◽  
Vol 10 (3) ◽  
pp. 391-396 ◽  
Author(s):  
Kevin Kane ◽  
Joanne Zaida Taylor ◽  
Richard Teare
Keyword(s):  
Theme Issue ◽  
Content Type ◽  
Culture Of Safety ◽  
Food Management ◽  
Starting Point ◽  
Stakeholder Interaction ◽  
Hospitality Organizations ◽  
Collaborative Working ◽  
Food Safety Culture ◽  
Selection Of

Purpose This paper aims to profile the WHATT theme issue “Can the culture of safety and quality in organizations be measured and changed?” with reference to the experiences of the theme editors and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings This paper draws on a specialist team of researchers and practitioners to examine the extent to which the culture of safety and quality in organizations (with particular reference to food management) can be measured and changed. It reflects on research and stakeholder interaction that is helping to shape current and future thinking about food safety culture in hospitality organizations and provides practical ways of reviewing and improving it. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and they reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value This theme issue builds on prior work (reported in earlier theme issues) and profiles a well-researched and practical approach to reviewing, measuring and improving the culture of safety and quality in hotel and catering operations.

Reflections on the theme issue outcomes

2018 ◽  
Vol 10 (2) ◽  
pp. 274-280
Author(s):  
Raphaël Dornier ◽  
Chiara Mauri ◽  
Richard Teare
Keyword(s):  
Sustainable Tourism ◽  
Italian Alps ◽  
Theme Issue ◽  
Content Type ◽  
Sustainable Tourism Development ◽  
Starting Point ◽  
Collaborative Working ◽  
Snow Sports ◽  
The Impact ◽  
Selection Of

Purpose The aim of this paper is to profile the World Hospitality and Tourism Themes (WHATT) theme issue “Tourism sustainability in the Alpine region: What are the major trends and challenges?” with reference to the experience of the theme editors and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings It draws on a multidisciplinary approach to identify some key components of sustainable tourism for the French and Italian Alps. It reflects on research and stakeholder interaction that helped to shape the current and future thinking about how Alpine mountain resorts can enhance sustainability in relation to the destination offer, accommodation, transport and mobility and institutional, legal and socio-economic aspects. Practical implications The theme issue outcomes provide lines of enquiry for others to explore, and they reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The work reported in this theme issue provides research-based evidence of the need for rapid adaptation to sustainable tourism development for resorts in the French and Italian Alps. Traditionally designed to facilitate skiing and snow sports, the impact of climate change is forcing a rethink to safeguard Alpine tourism – a vital economic activity to these and most mountain tourism destinations.

Reflections on the theme issue outcomes: Expo 2020: what will be the impact on Dubai?

2019 ◽  
Vol 11 (3) ◽  
pp. 346-350 ◽  
Author(s):  
Sanjay Nadkarni ◽  
Richard Teare
Keyword(s):  
Collaborative Work ◽  
Theme Issue ◽  
Content Type ◽  
Starting Point ◽  
Before And After ◽  
Collaborative Working ◽  
The Impact ◽  
Practical Implications ◽  
Detailed Picture ◽  
Selection Of

Purpose The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue “Expo 2020: What will be the impact on Dubai?” with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings This paper provides a framework to facilitate discussion between academics and practitioners engaged with Dubai’s Expo 2020, identifies ways of improving competitiveness as an events destination and contributes to thinking about sustainable development before and after the event. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and they reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles provides a detailed picture of the on-going preparation for Expo 2020 and plans to ensure continued growth in the post-Expo phase.

Reflections on the theme issue outcomes

2018 ◽  
Vol 10 (4) ◽  
pp. 523-528
Author(s):  
Marina Y. Sheresheva ◽  
Richard Teare
Keyword(s):  
Collaborative Work ◽  
Theme Issue ◽  
Content Type ◽  
Starting Point ◽  
Collaborative Working ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
Practical Implications ◽  
Detailed Picture ◽  
Selection Of

Purpose This paper aims to profile the WHATT theme issue “Why is the Russian tourism and hospitality market becoming more diverse with new destinations?” with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings This paper provides a framework to facilitate discussion between all stakeholders in Russia’s tourism and hospitality industry, identifies ways of improving competitiveness as a tourist destination and contributes to thinking about sustainable development. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles provides a detailed picture of the changes occurring in the Russian tourism and hospitality market.

Reflections on the theme issue outcomes

2019 ◽  
Vol 11 (5) ◽  
pp. 634-640
Author(s):  
Vanessa Gowreesunkar ◽  
Hugues Seraphin ◽  
Richard Teare
Keyword(s):  
Local Community ◽  
Collaborative Study ◽  
Hotel Industry ◽  
Theme Issue ◽  
Content Type ◽  
Technology Sector ◽  
Starting Point ◽  
Collaborative Working ◽  
Practical Implications ◽  
Selection Of

Purpose The purpose of this paper is to summarise the main outcomes of the collection of studies in this theme issue and to offer some key reflections based on the experiences of the theme editors and contributors. Design/methodology/approach This study uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting point, the selection of the contributors and material and the editorial process. Findings This paper provides insights and practical suggestions in response to the theme issue question from different academic and professional backgrounds, namely, the hotel industry, the events industry, the technology sector, non-governmental organisations, government sectors, and the local community. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of worldwide hospitality and tourism theme’s approach to collaborative working and writing. Originality/value The collaborative study reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the papers provide a range of options for destination marketing organisations in response to the issues highlighted.

Reflections on the theme issue outcomes

2017 ◽  
Vol 9 (3) ◽  
pp. 369-375 ◽  
Author(s):  
Leonardo (Don) A.N. Dioko ◽  
Richard Teare
Keyword(s):  
Design Methodology ◽  
Collaborative Work ◽  
Heritage Management ◽  
Theme Issue ◽  
Content Type ◽  
Call To Action ◽  
Starting Point ◽  
Collaborative Working ◽  
Practical Implications ◽  
Selection Of

Purpose The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue ‘How can communities manage rapid tourism growth? The experience of Macao and other destinations?’ with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings The paper observes that involving authors with different academic and professional backgrounds in fields as diverse as urban planning, economics, transportation and heritage management is daunting but valuable. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles constitutes a provocative yet authorative call to action in response to the problems highlighted.

Reflections on the theme issue outcomes

2016 ◽  
Vol 8 (1) ◽  
pp. 105-110
Author(s):  
Richard Teare ◽  
Leonardo (Don) A.N. Dioko
Keyword(s):  
Design Methodology ◽  
Process Management ◽  
Editorial Process ◽  
Theme Issue ◽  
Content Type ◽  
Starting Point ◽  
Hospitality Organizations ◽  
American Source ◽  
Practical Implications ◽  
Selection Of

Purpose – The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue “Services management and the growing number of Asian travellers: what needs re-thinking?” with reference to the experiences of the theme editor and the theme issue outcomes from countries within and beyond Asia. Design/methodology/approach – The paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings – This paper reports on research and discussions between academics and practitioners about an issue faced by many countries with established hospitality, tourism and travel industries. Specifically, what are the adjustments needed to mirror the radically changing demographic landscape of inbound tourism – now characterized by more affluent and mobile Asian visitors? Practical implications – This paper builds on the outcomes of an international conference on “Managing and Delivering Services in the Asian Century”, and offers a response to the changes needed to better serve Asian travellers. Originality/value – It provides guidelines for destinations, hospitality organizations and travel operators that have traditionally relied on European and American source markets to help them re-think their service delivery process, management and operations.

Reflections on the theme issue outcomes: the hospitality and tourism industry in Canada

2017 ◽  
Vol 9 (4) ◽  
pp. 486-492
Author(s):  
Chandana (Chandi) Jayawardena ◽  
Richard Teare
Keyword(s):  
Collaborative Work ◽  
Tourism Industry ◽  
Theme Issue ◽  
Content Type ◽  
Call To Action ◽  
Starting Point ◽  
Collaborative Working ◽  
Hospitality And Tourism ◽  
Hospitality And Tourism Industry ◽  
Selection Of

Purpose The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue “The hospitality and tourism industry in Canada: what are the main challenges and solutions?” with reference to the experiences of the lead theme editor and the writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings It has been observed that involving authors of different academic and professional backgrounds in all aspects of hospitality and tourism is daunting but valuable. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles constitutes a provocative yet authoritative call to action in response to the problems highlighted.

Reflections on the theme issue outcomes

2017 ◽  
Vol 9 (5) ◽  
pp. 577-583 ◽  
Author(s):  
Hugues Séraphin ◽  
Vanessa G.B. Gowreesunkar ◽  
Richard Teare
Keyword(s):  
Design Methodology ◽  
Collaborative Work ◽  
Heritage Management ◽  
Theme Issue ◽  
Negative Image ◽  
Content Type ◽  
Starting Point ◽  
Collaborative Working ◽  
Practical Implications ◽  
Selection Of

Purpose The purpose of this paper is to profile the WHATT theme issue “What marketing strategy for destinations with a negative image?” with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting point, the selection of the contributors and material and the editorial process. Findings This paper provides insights and practical suggestions in response to the theme issue question from different academic and professional backgrounds in fields as diverse as marketing, tourism, economics and heritage management. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the papers provide a range of options for destination marketing organizations in response to the issues highlighted.

Reflections on the theme issue outcomes

2018 ◽  
Vol 10 (1) ◽  
pp. 124-130 ◽  
Author(s):  
Norma D’Annunzio-Green ◽  
Richard Teare
Keyword(s):  
Collaborative Work ◽  
Well Being ◽  
Talent Management ◽  
Theme Issue ◽  
Line Managers ◽  
Content Type ◽  
Strategic Approach ◽  
Starting Point ◽  
Hospitality Organizations ◽  
Collaborative Working

Purpose The purpose of this paper is to profile the WHATT theme issue “Is talent management a strategic priority in the hospitality sector?” with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings It identifies five re-occurring themes as being particularly relevant to hospitality organizations when considering a strategic approach to talent management. They are the role of line managers in employee development and well-being; talent management being used as a lever for culture change; the importance of contextualizing approaches to talent management; the need for new and innovative ways of working to achieve a strategic approach to talent management; and barriers to development of a strategic approach caused by economic and day-to-day operational pressures. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers fresh insights on the current practice and future priorities for talent management in an industry that struggles to attract and retain employees.

Reflections on the theme issue outcomes

2016 ◽  
Vol 8 (4) ◽  
pp. 504-510
Author(s):  
Gunjan M. Sanjeev ◽  
Richard Teare
Keyword(s):  
Customer Service ◽  
Hospitality Industry ◽  
Theme Issue ◽  
Policy Makers ◽  
Content Type ◽  
Starting Point ◽  
Cost Competitiveness ◽  
Hotel Sector ◽  
Practical Implications ◽  
Selection Of

Purpose The paper aims to profile the theme issue of Worldwide Hospitality and Tourism Themes titled “How is the need for innovation being addressed by the Indian hospitality industry?” with reference to the experiences of the theme editor, contributors from the industry and academia and the theme issue outcomes. Design/methodology/approach The paper uses structured questions to enable the theme editor to reflect on the rationale for their theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings It highlights recent innovations that have taken place in the Indian hospitality industry especially in the areas of customer service, cost competitiveness, culinary management, revenue management and technology. Practical implications As hotel sector investment in India intensifies, this theme issue will be of interest to hoteliers, policy makers, analysts and others interested in the role that innovation can play in helping to facilitate differentiation between competing hotel products and services. Originality/value There is limited literature available on industry innovations in the Indian context. All the papers in this theme issue were written after several cycles of interaction between academics and practitioners and so they incorporate real–time, relevant and contemporary data.

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