Reflections on the theme issue outcomes: the hospitality and tourism industry in Canada

2017 ◽  
Vol 9 (4) ◽  
pp. 486-492
Author(s):  
Chandana (Chandi) Jayawardena ◽  
Richard Teare
Keyword(s):  
Collaborative Work ◽  
Tourism Industry ◽  
Theme Issue ◽  
Content Type ◽  
Call To Action ◽  
Starting Point ◽  
Collaborative Working ◽  
Hospitality And Tourism ◽  
Hospitality And Tourism Industry ◽  
Selection Of

Purpose The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue “The hospitality and tourism industry in Canada: what are the main challenges and solutions?” with reference to the experiences of the lead theme editor and the writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings It has been observed that involving authors of different academic and professional backgrounds in all aspects of hospitality and tourism is daunting but valuable. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles constitutes a provocative yet authoritative call to action in response to the problems highlighted.

Reflections on the theme issue outcomes

2017 ◽  
Vol 9 (3) ◽  
pp. 369-375 ◽  
Author(s):  
Leonardo (Don) A.N. Dioko ◽  
Richard Teare
Keyword(s):  
Design Methodology ◽  
Collaborative Work ◽  
Heritage Management ◽  
Theme Issue ◽  
Content Type ◽  
Call To Action ◽  
Starting Point ◽  
Collaborative Working ◽  
Practical Implications ◽  
Selection Of

Purpose The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue ‘How can communities manage rapid tourism growth? The experience of Macao and other destinations?’ with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings The paper observes that involving authors with different academic and professional backgrounds in fields as diverse as urban planning, economics, transportation and heritage management is daunting but valuable. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles constitutes a provocative yet authorative call to action in response to the problems highlighted.

Reflections on the theme issue outcomes

2020 ◽  
Vol 12 (2) ◽  
pp. 213-219
Author(s):  
Kashif Hussain ◽  
Neethiahnanthan Ari Ragavan ◽  
Thienming Tang ◽  
Low Chris Kam Loong ◽  
Richard Teare
Keyword(s):  
Tourism Industry ◽  
Theme Issue ◽  
Content Type ◽  
Professional Attitude ◽  
Starting Point ◽  
Tourism Education ◽  
Hospitality And Tourism ◽  
Hospitality And Tourism Industry ◽  
Hospitality And Tourism Education ◽  
Selection Of

Purpose The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes theme issue “The way forward: how is Malaysian hospitality and tourism education working with industry?” with reference to the experiences of the theme editors and writing team. Design/methodology/approach Structured questions were used to enable the theme editors to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings Malaysia’s hospitality and tourism industry is facing an acute shortage of skilled employees, accentuated by the fact that jobs in the industry are not broadly appealing to Malaysians. Practical implications The hospitality and tourism industry in Malaysia wants to employ graduates with a professional attitude and mindset, and to secure this objective, a greater focus on work-based learning is needed. Originality/value The paper draws on discussion and applied research to explore the hospitality and tourism industry–education collaboration in Malaysia and the ways in which employability and retention can be enhanced by a greater emphasis on work-based learning.

Reflections on the theme issue outcomes: Expo 2020: what will be the impact on Dubai?

2019 ◽  
Vol 11 (3) ◽  
pp. 346-350 ◽  
Author(s):  
Sanjay Nadkarni ◽  
Richard Teare
Keyword(s):  
Collaborative Work ◽  
Theme Issue ◽  
Content Type ◽  
Starting Point ◽  
Before And After ◽  
Collaborative Working ◽  
The Impact ◽  
Practical Implications ◽  
Detailed Picture ◽  
Selection Of

Purpose The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue “Expo 2020: What will be the impact on Dubai?” with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings This paper provides a framework to facilitate discussion between academics and practitioners engaged with Dubai’s Expo 2020, identifies ways of improving competitiveness as an events destination and contributes to thinking about sustainable development before and after the event. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and they reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles provides a detailed picture of the on-going preparation for Expo 2020 and plans to ensure continued growth in the post-Expo phase.

Reflections on the theme issue outcomes

2016 ◽  
Vol 8 (2) ◽  
pp. 251-256
Author(s):  
Richard Teare
Keyword(s):  
Human Capital ◽  
Workforce Development ◽  
Tourism Industry ◽  
Theme Issue ◽  
Human Capital Development ◽  
Content Type ◽  
Starting Point ◽  
Hospitality And Tourism ◽  
Hospitality And Tourism Industry ◽  
Capital Development

Purpose This paper aims to profile the Worldwide Hospitality and Tourism Themes issue “What are the issues facing human capital development in the hotel industry in Nigeria and how might they be addressed?” with reference to the experiences of the theme editors, contributors from industry and academia and the theme issue outcomes. Design/methodology/approach This paper uses structured questions to enable the theme editors to reflect on the rationale for their theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings Concerns have been raised about the absence of a strategic government policy for human capital development in Nigeria’s tourism sector, a task that individual businesses address in a fragmented and inefficient manner – and sometimes not at all. Likewise, a weak regulatory framework has given rise to imbalances in the employment relationship and business operations that do not create an enabling environment, a primary condition for developing knowledge, skills and attitude to acceptable service levels. Practical implications This paper reflects a sustained dialogue between leading Nigerian academics and senior industry practitioners about the barriers to workforce development and ways of unlocking the potential that exists for employment and professional development in hospitality and tourism. Originality/value This paper reports on the first comprehensive set of discussions between academics and practitioners about the human capital development challenges facing the hospitality and tourism industry in Nigeria. Specifically, the theme issue identifies key action steps needed to keep pace with industry development in Nigeria – the largest and fastest growing market in Africa.

Reflections on the theme issue outcomes

2018 ◽  
Vol 10 (4) ◽  
pp. 523-528
Author(s):  
Marina Y. Sheresheva ◽  
Richard Teare
Keyword(s):  
Collaborative Work ◽  
Theme Issue ◽  
Content Type ◽  
Starting Point ◽  
Collaborative Working ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
Practical Implications ◽  
Detailed Picture ◽  
Selection Of

Purpose This paper aims to profile the WHATT theme issue “Why is the Russian tourism and hospitality market becoming more diverse with new destinations?” with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings This paper provides a framework to facilitate discussion between all stakeholders in Russia’s tourism and hospitality industry, identifies ways of improving competitiveness as a tourist destination and contributes to thinking about sustainable development. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles provides a detailed picture of the changes occurring in the Russian tourism and hospitality market.

Reflections on the theme issue outcomes

2019 ◽  
Vol 11 (2) ◽  
pp. 248-254
Author(s):  
Chandana (Chandi) Jayawardena ◽  
Richard Teare
Keyword(s):  
Collaborative Work ◽  
Theme Issue ◽  
Content Type ◽  
Innovative Strategies ◽  
Starting Point ◽  
The World ◽  
Hospitality And Tourism ◽  
Fine Tune ◽  
Practical Implications ◽  
Selection Of

Purpose This paper aims to profile the Worldwide hospitality and Tourism Themes (WHATT) issue “What are the key innovative strategies needed for future tourism in the world?”, with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings This paper provides a framework to facilitate discussions between international scholars in hospitality and tourism to re-define a buzzword. For this theme issue, the buzzword was “innovation”. Summaries of 13 papers written on innovative strategies in hospitality and tourism around the world were then analysed to fine-tune the definition. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative research and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles provides a detailed picture of the key innovative strategies needed for future tourism.

Reflections on the theme issue outcomes

2017 ◽  
Vol 9 (5) ◽  
pp. 577-583 ◽  
Author(s):  
Hugues Séraphin ◽  
Vanessa G.B. Gowreesunkar ◽  
Richard Teare
Keyword(s):  
Design Methodology ◽  
Collaborative Work ◽  
Heritage Management ◽  
Theme Issue ◽  
Negative Image ◽  
Content Type ◽  
Starting Point ◽  
Collaborative Working ◽  
Practical Implications ◽  
Selection Of

Purpose The purpose of this paper is to profile the WHATT theme issue “What marketing strategy for destinations with a negative image?” with reference to the experiences of the theme editor and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting point, the selection of the contributors and material and the editorial process. Findings This paper provides insights and practical suggestions in response to the theme issue question from different academic and professional backgrounds in fields as diverse as marketing, tourism, economics and heritage management. Practical implications The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the papers provide a range of options for destination marketing organizations in response to the issues highlighted.

State of the Canadian hospitality and tourism industry

2017 ◽  
Vol 9 (4) ◽  
pp. 381-390
Author(s):  
Chandana (Chandi) Jayawardena ◽  
Altaf Sovani ◽  
Alanna MacDonald
Keyword(s):  
Tourism Industry ◽  
Theme Issue ◽  
Content Type ◽  
Tourism Marketing ◽  
The Past ◽  
Labour Shortage ◽  
Hospitality And Tourism ◽  
Hospitality And Tourism Industry ◽  
Marketing Budgets ◽  
Practical Implications

Purpose This paper aims to provide a backdrop to the Worldwide Hospitality Themes (WHATT) theme issue (volume 9, issue 4) on aspects of the hospitality and tourism industry of Canada. Design/methodology/approach Canadian hospitality and tourism educators and their counterparts in the industry have collaborated periodically to discuss the challenges they face and to find practical solutions. Outcomes of ten key initiatives in Canada during the past 15 years that brought leaders of the hospitality and tourism industry and academia together to create 50 academic papers are summarized. Findings This paper provides key information on Canada, its people, its economic conditions and the challenges of the five sectors of the tourism industry in Canada. By introducing the main challenges faced by each sector, this paper provides a foundation for the other articles that follow in this WHATT theme issue. Practical implications Canadian tourism is losing ground, tourism marketing budgets are significantly reducing and there is a labour shortage crisis which are identified as key challenges requiring urgent attention. In conclusion, the authors suggest practical solutions. Originality/value Readers who are interested in the Canadian hospitality and tourism industry will find this paper to be of interest.

Going digital is the only way forward for the Indian hospitality and tourism industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sandeep Munjal ◽  
Anjana Singh
Keyword(s):  
Customer Experience ◽  
Tourism Industry ◽  
Theme Issue ◽  
Content Type ◽  
Digital Era ◽  
Use Of Technology ◽  
Rapid Pace ◽  
Hospitality And Tourism ◽  
Hospitality And Tourism Industry

Purpose The purpose of this paper is to review and summarize the theme issue outcomes in relation to the strategic question: How is the hospitality and tourism industry in India responding to the dynamic digital era? Design/methodology/approach This paper draws on the findings of the theme issue contributors to identify the response of the Indian hospitality and tourism industry towards the rapid pace of digitization and use of technology. Findings The summary highlights the research on various facets of digital push with respect to marketing of products and services, role of data analytics, use of technology tools in operations to impact customer experience. It has implications for industry practitioners, researchers and policymakers. Practical implications It is quite clear that technology needs to be embraced by the hospitality and tourism Industry in India at a faster pace to compete well globally, deployment of digital technology has potential to positively impact efficiencies and quality of customer experience. There are huge implications for how digital marketing is going to become a critical part of the marketing strategy at large. Originality/value The research in this theme provides insight from both practitioner and academic perspectives provide a take on the ground realities with respect to how the hospitality and tourism businesses in India are changing how they work in the digital era.

Reflections on the theme issue outcomes

2018 ◽  
Vol 10 (2) ◽  
pp. 274-280
Author(s):  
Raphaël Dornier ◽  
Chiara Mauri ◽  
Richard Teare
Keyword(s):  
Sustainable Tourism ◽  
Italian Alps ◽  
Theme Issue ◽  
Content Type ◽  
Sustainable Tourism Development ◽  
Starting Point ◽  
Collaborative Working ◽  
Snow Sports ◽  
The Impact ◽  
Selection Of

Purpose The aim of this paper is to profile the World Hospitality and Tourism Themes (WHATT) theme issue “Tourism sustainability in the Alpine region: What are the major trends and challenges?” with reference to the experience of the theme editors and writing team. Design/methodology/approach This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process. Findings It draws on a multidisciplinary approach to identify some key components of sustainable tourism for the French and Italian Alps. It reflects on research and stakeholder interaction that helped to shape the current and future thinking about how Alpine mountain resorts can enhance sustainability in relation to the destination offer, accommodation, transport and mobility and institutional, legal and socio-economic aspects. Practical implications The theme issue outcomes provide lines of enquiry for others to explore, and they reinforce the value of WHATT’s approach to collaborative working and writing. Originality/value The work reported in this theme issue provides research-based evidence of the need for rapid adaptation to sustainable tourism development for resorts in the French and Italian Alps. Traditionally designed to facilitate skiing and snow sports, the impact of climate change is forcing a rethink to safeguard Alpine tourism – a vital economic activity to these and most mountain tourism destinations.

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