Framework Design for Intelligent Business Process-Oriented Knowledge-Sharing Platform

Author(s):  
Lingling Zhang ◽  
Jun Li ◽  
Caiyu Zhang ◽  
Yong You ◽  
Yong Shi
Data ◽  
2021 ◽  
Vol 6 (5) ◽  
pp. 48
Author(s):  
Dana Indra Sensuse ◽  
Viktor Suwiyanto ◽  
Sofian Lusa ◽  
Arfive Gandhi ◽  
Muhammad Mishbah ◽  
...  

Statistics of Indonesia’s (BPS) performance are not optimal since there is a lack of integration among business processes. This has resulted in unsynchronized data, unstandardized business processes, and inefficient IT investment. To encourage more qualified and integrated business processes, BPS should optimize the knowledge sharing process (KSP) among government employees in statistical areas. This study designed a Knowledge Sharing System (KSS) to facilitate KSP in BPS towards knowledge sharing improvement. The KSS manifested a hypothesis that the design of qualified knowledge management can facilitate an organization to overcome the lack of integration among business processes. Hence, BPS can avoid repetitive mistakes, improve work efficiency, and reduce the risk of failure. This study generated a business process-oriented KSS by combining soft system methodology with the B-KIDE (Business process-oriented Knowledge Infrastructure Development) Framework. It delivered research artifacts (a rich picture, CATWOE analysis (costumer, actor, transformation, weltanschauung, owner, environment), and conceptual model) to capture eight mechanisms of knowledge, map them into the knowledge process, and define the applicable technology. The KSS model has perceived a score of 0.40 using the Kappa formula that indicates the stakeholders’ acceptance. Therefore, BPS can leverage a qualified KSS towards the integrated business processes statistically while the hypothesis was accepted.


2003 ◽  
Vol 3 (2) ◽  
pp. 137-154
Author(s):  
Kostas Chalikias ◽  
George Valiris ◽  
Panagiotis Chytas

Author(s):  
Farhad Daneshgar

This chapter introduces a modelling language called Awareness Net for both representation as well as measuring the knowledge-sharing requirements in collaborative business processes. It is a conceptual model that facilitates representation and analysis of knowledge-sharing requirements of the actors in collaborative business processes. The representation and measurement are handled by a set of collaborative semantic concepts and their relationships. The proposed language enforces overall specification of what matters to the actors in collaborative processes when collaborating in business process to keep them aware of the collaboration context.


Author(s):  
Eberhard Stickel ◽  
Jens Hunstock ◽  
Anke Ortmann ◽  
Jan Ortmann

2015 ◽  
Vol 21 (5) ◽  
pp. 966-987 ◽  
Author(s):  
Marlen Hofmann ◽  
Hans Betke ◽  
Stefan Sackmann

Purpose – The application of business process methods in the domain of disaster response management (DRM) is seen as promising approach due to the similarity of business processes and disaster response processes at the general structure and goals. But up to now only a few approaches were able to handle the special characteristics of the DRM domain. Thus, the purpose of this paper is to identify the existing approaches and analyze them for the discussion of general requirements for applying methods and tools from business process management to DRM. Design/methodology/approach – A structured literature review covering a wide field of information system-related publications (conferences and journals) is used to identify and classify general requirements discussed as the state of the art. Findings – The work in this paper resulted in a suitable classification of requirements for the development of process-oriented DRM approaches deduced from the existing work. This was used to outline and analyze the current research landscape of this topic and identify research gaps as well as existing limitations. Research limitations/implications – Although the review of the state of the art is based on a wide set of publication databases, there may exist relevant research papers which have not been taken into consideration. Originality/value – The elaborated requirements provide value for both the research community and practitioners. They can be considered to develop new or improve existing DRM systems and, thus, to exploit the potentials of process-oriented IT in supporting DRM in the case of disaster.


2013 ◽  
Vol 9 ◽  
pp. 351-360 ◽  
Author(s):  
Margarita Mondragón ◽  
Manuel Mora ◽  
Laura Garza ◽  
Francisco Álvarez ◽  
Laura Rodríguez ◽  
...  

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aygun Shafagatova ◽  
Amy Van Looy

PurposeWhile the business process management (BPM) literature highlights the significance of aligning employee appraisals and rewards practices with business processes, little is known about the realization. The purpose of this paper is to concretize the impact of process-oriented appraisals and rewards on business process performance and to provide empirical evidence on how organizations actually align their appraisals and rewards practices with BPM.Design/methodology/approachA mixed-method approach has been employed by combining survey results with case studies to offer first-hand evidence. Survey data have been used to quantify the real impact of process-oriented appraisals and rewards. Next, case studies with 10 organizations have allowed us to gain deeper insight into organizational practices for making appraisals and rewards more process-oriented.FindingsThe survey proves that process-oriented employee appraisals and rewards positively affect performance if different employee levels are involved. The case studies reveal similarities and differences in alignment efforts across organizations, based on pattern-matching and a multidimensional analysis, resulting in four alignment patterns.Research limitations/implicationsThe findings extend knowledge about appraisals and rewards within a business process context by providing a quantification and pattern refinement, which specifically advance a BPM-facilitating culture.Practical implicationsManagers and executives benefit from the recommendations for a gradual BPM adoption to improve the success of their business processes and their people-related practices.Originality/valueThe authors offer one of the first in-depth, cross-disciplinary studies that intend to bridge between the disciplines of BPM and human resource management (HRM).


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