Sentiment Analysis, Emotion Detection and Opinion Mining Algorithms, Applications and Challenges: An Exploratory Study

Author(s):  
Saurabh Singh ◽  
Vatsal Singh
Author(s):  
Neha V. Thakare

Abstract: Sentiment Analysis is that the most ordinarily used approach to research knowledge that is within the form of text and to identify sentiment content from the text. Opinion Mining is another name for sentiment analysis. a good vary of text data is getting generated within the form of suggestions, feedback, tweets, and comments. E-Commerce portals area unit generating tons of data. Every day within the form of customer reviews. Analyzing E-Commerce data can facilitate on-line retailers to grasp customer expectations, offer an improved searching expertise, and to extend sales. Sentiment Analysis can be used to identify positive, negative, and neutral information from the customer reviews. Researchers have developed a lot of techniques in Sentiment Analysis. Keywords: Sentiment analysis, Sentiment classification, Feature selection, Emotion detection, Customer Reviews;


2021 ◽  
Author(s):  
Adebayo Abayomi-Alli ◽  
Olusola Abayomi-Alli ◽  
Sanjay Misra ◽  
Luis Fernandez-Sanz

Abstract BackgroundSocial media opinion has become a medium to quickly access large, valuable, and rich details of information on any subject matter within a short period. Twitter being a social microblog site, generate over 330 million tweets monthly across different countries. Analyzing trending topics on Twitter presents opportunities to extract meaningful insight into different opinions on various issues.AimThis study aims to gain insights into the trending yahoo-yahoo topic on Twitter using content analysis of selected historical tweets.MethodologyThe widgets and workflow engine in the Orange Data mining toolbox were employed for all the text mining tasks. 5500 tweets were collected from Twitter using the 'yahoo yahoo' hashtag. The corpus was pre-processed using a pre-trained tweet tokenizer, Valence Aware Dictionary for Sentiment Reasoning (VADER) was used for the sentiment and opinion mining, Latent Dirichlet Allocation (LDA) and Latent Semantic Indexing (LSI) was used for topic modeling. In contrast, Multidimensional scaling (MDS) was used to visualize the modeled topics. ResultsResults showed that "yahoo" appeared in the corpus 9555 times, 175 unique tweets were returned after duplicate removal. Contrary to expectation, Spain had the highest number of participants tweeting on the 'yahoo yahoo' topic within the period. The result of Vader sentiment analysis returned 35.85%, 24.53%, 15.09%, and 24.53%, negative, neutral, no-zone, and positive sentiment tweets, respectively. The word yahoo was highly representative of the LDA topics 1, 3, 4, 6, and LSI topic 1.ConclusionIt can be concluded that emojis are even more representative of the sentiments in tweets faster than the textual contents. Also, despite popular belief, a significant number of youths regard cybercrime as a detriment to society.


increasingly, the data is increasing day by day and storage capacity is expanding more and more, this allowing the field of SA to growing and developing faster in research and prospecting for different opinions and emotions to be combed and technically treated to be more accurate. In our present, data can be a wealth where major global companies and development, research and crime detection centers benefit from it. In this paper we focused on the current apprises of research in this field which contributed to various improvements in the field of sentiment analysis. We have tackles comprehensive overviews for different fields which related to the Sentiment Analysis (Transfer Learning (TL), Building Resource (BR), Emotion Detection (ED)) which have the popularity of researchers has gained in recent times and attracted them. We have the aim of this survey which is to give a clear and accurate picture about the techniques of analyzing emotions and related fields


2019 ◽  
Vol 8 (3) ◽  
pp. 6634-6643 ◽  

Opinion mining and sentiment analysis are valuable to extract the useful subjective information out of text documents. Predicting the customer’s opinion on amazon products has several benefits like reducing customer churn, agent monitoring, handling multiple customers, tracking overall customer satisfaction, quick escalations, and upselling opportunities. However, performing sentiment analysis is a challenging task for the researchers in order to find the users sentiments from the large datasets, because of its unstructured nature, slangs, misspells and abbreviations. To address this problem, a new proposed system is developed in this research study. Here, the proposed system comprises of four major phases; data collection, pre-processing, key word extraction, and classification. Initially, the input data were collected from the dataset: amazon customer review. After collecting the data, preprocessing was carried-out for enhancing the quality of collected data. The pre-processing phase comprises of three systems; lemmatization, review spam detection, and removal of stop-words and URLs. Then, an effective topic modelling approach Latent Dirichlet Allocation (LDA) along with modified Possibilistic Fuzzy C-Means (PFCM) was applied to extract the keywords and also helps in identifying the concerned topics. The extracted keywords were classified into three forms (positive, negative and neutral) by applying an effective machine learning classifier: Convolutional Neural Network (CNN). The experimental outcome showed that the proposed system enhanced the accuracy in sentiment analysis up to 6-20% related to the existing systems.


Author(s):  
Mohammed N. Al-Kabi ◽  
Heider A. Wahsheh ◽  
Izzat M. Alsmadi

Sentiment Analysis/Opinion Mining is associated with social media and usually aims to automatically identify the polarities of different points of views of the users of the social media about different aspects of life. The polarity of a sentiment reflects the point view of its author about a certain issue. This study aims to present a new method to identify the polarity of Arabic reviews and comments whether they are written in Modern Standard Arabic (MSA), or one of the Arabic Dialects, and/or include Emoticons. The proposed method is called Detection of Arabic Sentiment Analysis Polarity (DASAP). A modest dataset of Arabic comments, posts, and reviews is collected from Online social network websites (i.e. Facebook, Blogs, YouTube, and Twitter). This dataset is used to evaluate the effectiveness of the proposed method (DASAP). Receiver Operating Characteristic (ROC) prediction quality measurements are used to evaluate the effectiveness of DASAP based on the collected dataset.


2016 ◽  
Vol 10 (1) ◽  
pp. 87-98 ◽  
Author(s):  
Victoria Uren ◽  
Daniel Wright ◽  
James Scott ◽  
Yulan He ◽  
Hassan Saif

Purpose – This paper aims to address the following challenge: the push to widen participation in public consultation suggests social media as an additional mechanism through which to engage the public. Bioenergy companies need to build their capacity to communicate in these new media and to monitor the attitudes of the public and opposition organizations towards energy development projects. Design/methodology/approach – This short paper outlines the planning issues bioenergy developments face and the main methods of communication used in the public consultation process in the UK. The potential role of social media in communication with stakeholders is identified. The capacity of sentiment analysis to mine opinions from social media is summarised and illustrated using a sample of tweets containing the term “bioenergy”. Findings – Social media have the potential to improve information flows between stakeholders and developers. Sentiment analysis is a viable methodology, which bioenergy companies should be using to measure public opinion in the consultation process. Preliminary analysis shows promising results. Research limitations/implications – Analysis is preliminary and based on a small dataset. It is intended only to illustrate the potential of sentiment analysis and not to draw general conclusions about the bioenergy sector. Social implications – Social media have the potential to open access to the consultation process and help bioenergy companies to make use of waste for energy developments. Originality/value – Opinion mining, though established in marketing and political analysis, is not yet systematically applied as a planning consultation tool. This is a missed opportunity.


2012 ◽  
Vol 157-158 ◽  
pp. 1079-1082
Author(s):  
Guo Shi Wu ◽  
Xiao Yin Wu ◽  
Jing Jing Wei

One of the most widely-studied sub-problems of opinion mining is sentiment classification, which includes three study levels: word, sentence and document. At the third level, most of the existing methods ignore comparative sentences which have particular sentence patterns and may lower the precision of the document-level analysis. This paper studies sentiment analysis of comparative sentences. The aim is to determine whether opinions expressed in a comparative sentence are positive or negative. Experiments of comparing with document-level sentiment analysis based on simple sentences shows the effectiveness of the proposed method.


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