Polarity Classification of Arabic Sentiments

2016 ◽  
Vol 11 (3) ◽  
pp. 32-49 ◽  
Author(s):  
Mohammed N. Al-Kabi ◽  
Heider A. Wahsheh ◽  
Izzat M. Alsmadi
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
Operating Characteristic ◽  
Opinion Mining ◽  
Online Social Network ◽  
The Social ◽  
Polarity Classification ◽  
Arabic Sentiment Analysis ◽  
Modern Standard

Sentiment Analysis/Opinion Mining is associated with social media and usually aims to automatically identify the polarities of different points of views of the users of the social media about different aspects of life. The polarity of a sentiment reflects the point view of its author about a certain issue. This study aims to present a new method to identify the polarity of Arabic reviews and comments whether they are written in Modern Standard Arabic (MSA), or one of the Arabic Dialects, and/or include Emoticons. The proposed method is called Detection of Arabic Sentiment Analysis Polarity (DASAP). A modest dataset of Arabic comments, posts, and reviews is collected from Online social network websites (i.e. Facebook, Blogs, YouTube, and Twitter). This dataset is used to evaluate the effectiveness of the proposed method (DASAP). Receiver Operating Characteristic (ROC) prediction quality measurements are used to evaluate the effectiveness of DASAP based on the collected dataset.

scholarly journals Polarity Classification Tool for Sentiment Analysis in Malay Language

2019 ◽  
Vol 8 (3) ◽  
pp. 259
Author(s):  
Normi Sham Awang Abu Bakar ◽  
Ros Aziehan Rahmat ◽  
Umar Faruq Othman
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
English Language ◽  
Sentiment Lexicon ◽  
The Social ◽  
Polarity Classification ◽  
Media Channels ◽  
Classification Tool

<p>The popularity of the social media channels has increased the interest among researchers in the sentiment analysis(SA) area. One aspect of the SA research is the determination of the polarity of the comments in the social media, i.e. positive, negative, and neutral. However, there is a scarcity of Malay sentiment analysis tools because most of the work in the literature discuss the polarity classification tool in English. This paper presents the development of a polarity classification tool called Malay Polarity Classification Tool(MaCT). This tool is developed based on the AFINN sentiment lexicon for English language. We have attempted to translate each word in AFINN to its Malay equivalent and later, use the lexicon to collect the sentiment data from Twitter. The Twitter data are then classified into positive, negative, and neutral. For the validation purpose, we collect 400 positive tweets, 400 negative tweets, and 200 neutral tweets, and later, run the tweets through our sentiment lexicon and found 90% score for precision, recall and accuracy. Our main contribution in the research is the new AFINN translation for Malay language and also the classification of the sentiment data.</p>

scholarly journals Sentiment Analysis and Summarization of Social Media Content using Topic Modeling

2020 ◽  
Vol 9 (3) ◽  
pp. 209-212
Keyword(s):  
Data Mining ◽  
Social Media ◽  
Sentiment Analysis ◽  
Topic Modeling ◽  
Opinion Mining ◽  
Text Documents ◽  
Topic Identification ◽  
Key Factor ◽  
Polarity Classification ◽  
Using Data

Explosion of Web 2.0 had made different social media platforms like Facebook, Twitter, Blogs, etc a data hub for the task of Data Mining. Sentiment Analysis or Opinion mining is an automated process of understanding an opinion expressed by customers. By using Data mining techniques, sentiment analysis helps in determining the polarity (Positive, Negative & Neutral) of views expressed by the end user. Nowadays there are terabytes of data available related to any topic then it can be advertising, politics and Survey Companies, etc. CSAT (Customer Satisfaction) is the key factor for this survey companies. In this paper, we used topic modeling by incorporating a LDA algorithm for finding the topics related to social media. We have used datasets of 900 records for analysis. By analysis, we found three important topics from Survey/Response dataset, which are Customers, Agents & Product/Services. Results depict the CSAT score according to Positive, Negative and Neutral response. We used topic modeling which is a statistical modeling technique. Topic modeling is a technique for categorization of text documents into different topics. This approach helps in better summarization of data according to the topic identification and depiction of polarity classification of sentiments expressed.

scholarly journals Application of Naïve Bayes Algorithm in Sentiment Analysis of Filipino, English and Taglish Facebook Comments

2020 ◽  
Vol 4 (5) ◽  
pp. 73-77
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Opinion Mining ◽  
Naive Bayes ◽  
Naïve Bayes ◽  
Product Reviews ◽  
Documentary Data ◽  
The Social ◽  
Bayes Algorithm

The World Wide Web has boosted its content for the past years, it has a vast amount of multimedia resources that continuously grow specifically in documentary data. One of the major contributors of documentary contents can be evidently found on the social media called Facebook. People or netizens on Facebook are actively sharing their opinion about a certain topic or posts that can be related to them or not. With the huge amount of accessible documentary data that are seen on the so-called social media, there are research trends that can be made by the researchers in the field of opinion mining. A netizen’s comment on a particular post can either be a negative or a positive one. This study will discuss the opinion or comment of a netizen whether it is positive or negative or how she/he feels about a specific topic posted on Facebook; this is can be measured by the use of Sentiment Analysis. The combination of the Natural Language Processing and the analytics in textual form is also known as Sentiment Analysis that is use to the extraction of data in a useful manner. This study will be based on the product reviews of Filipinos in Filipino, English and Taglish (mixed Filipino and English) languages. To categorize a comment effectively, the Naïve Bayes Algorithm was implemented to the developed web system.

Competitive intelligence in social media Twitter: iPhone 6 vs. Galaxy S5

2016 ◽  
Vol 40 (1) ◽  
pp. 42-61 ◽  
Author(s):  
Yoosin Kim ◽  
Rahul Dwivedi ◽  
Jie Zhang ◽  
Seung Ryul Jeong
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
Purchase Intention ◽  
Opinion Mining ◽  
Sales Performance ◽  
Competitive Intelligence ◽  
Social Media Data ◽  
Content Type ◽  
The Social ◽  
Media Data

Purpose – The purpose of this paper is to mine competitive intelligence in social media to find the market insight by comparing consumer opinions and sales performance of a business and one of its competitors by analyzing the public social media data. Design/methodology/approach – An exploratory test using a multiple case study approach was used to compare two competing smartphone manufacturers. Opinion mining and sentiment analysis are conducted first, followed by further validation of results using statistical analysis. A total of 229,948 tweets mentioning the iPhone6 or the GalaxyS5 have been collected for four months following the release of the iPhone6; these have been analyzed using natural language processing, lexicon-based sentiment analysis, and purchase intention classification. Findings – The analysis showed that social media data contain competitive intelligence. The volume of tweets revealed a significant gap between the market leader and one follower; the purchase intention data also reflected this gap, but to a less pronounced extent. In addition, the authors assessed whether social opinion could explain the sales performance gap between the competitors, and found that the social opinion gap was similar to the shipment gap. Research limitations/implications – This study compared the social media opinion and the shipment gap between two rival smart phones. A business can take the consumers’ opinions toward not only its own product but also toward the product of competitors through social media analytics. Furthermore, the business can predict market sales performance and estimate the gap with competing products. As a result, decision makers can adjust the market strategy rapidly and compensate the weakness contrasting with the rivals as well. Originality/value – This paper’s main contribution is to demonstrat the competitive intelligence via the consumer opinion mining of social media data. Researchers, business analysts, and practitioners can adopt this method of social media analysis to achieve their objectives and to implement practical procedures for data collection, spam elimination, machine learning classification, sentiment analysis, feature categorization, and result visualization.

scholarly journals Sentiment Trend Analysis of Big Data

2019 ◽  
Vol 8 (10) ◽  
pp. 59-64
Keyword(s):  
Decision Making ◽  
Social Media ◽  
Big Data ◽  
Sentiment Analysis ◽  
Real Time ◽  
Language Processing ◽  
Opinion Mining ◽  
Data Sources ◽  
Product Reviews

Various fields like Text Mining, Linguistics, Decision Making and Natural Language Processing together form the basis for Opinion Mining or Sentiment Analysis. People share their feelings, observations and thoughts on social media, which has emerged as a powerful tool for rapidly growing enormous repository of real time discussions and thoughts shared by people. In this paper, we aim to decipher the current popular opinions or emotions from various sources, hence, contributing to sentiment analysis domain. Text from social media, blogs and product reviews are classified according to the sentiment they project. We re-examine the traditional processes of sentiment extraction, to incorporate the increase in complexity and number of the data sources and relevant topics, while re-populating the meaning of sentiment. Working across and within numerous streams of social media, expression of sentiment and classification of polarity is re-examined, thereby redefining and enhancing the realm of sentiment. Numerous social media streams are analyzed to build datasets that are topical for each stream and are later polarized according to their sentiment expression. In conclusion, defining a sentiment and developing tools for its analysis in real time of human idea exchange is the motive.

scholarly journals Using Social Media in Tourist Sentiment Analysis: A Case Study of Andalusia during the Covid-19 Pandemic

2021 ◽  
Vol 13 (7) ◽  
pp. 3836
Author(s):  
David Flores-Ruiz ◽  
Adolfo Elizondo-Salto ◽  
María de la O. Barroso-González
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
Cost Savings ◽  
Mass Scale ◽  
Tourism Sector ◽  
The Social ◽  
Analytical Tools ◽  
Media Data

This paper explores the role of social media in tourist sentiment analysis. To do this, it describes previous studies that have carried out tourist sentiment analysis using social media data, before analyzing changes in tourists’ sentiments and behaviors during the COVID-19 pandemic. In the case study, which focuses on Andalusia, the changes experienced by the tourism sector in the southern Spanish region as a result of the COVID-19 pandemic are assessed using the Andalusian Tourism Situation Survey (ECTA). This information is then compared with data obtained from a sentiment analysis based on the social network Twitter. On the basis of this comparative analysis, the paper concludes that it is possible to identify and classify tourists’ perceptions using sentiment analysis on a mass scale with the help of statistical software (RStudio and Knime). The sentiment analysis using Twitter data correlates with and is supplemented by information from the ECTA survey, with both analyses showing that tourists placed greater value on safety and preferred to travel individually to nearby, less crowded destinations since the pandemic began. Of the two analytical tools, sentiment analysis can be carried out on social media on a continuous basis and offers cost savings.

scholarly journals Automated Classification of Fake News Spreaders to Break the Misinformation Chain

Information ◽  
2021 ◽  
Vol 12 (6) ◽  
pp. 248
Author(s):  
Simone Leonardi ◽  
Giuseppe Rizzo ◽  
Maurizio Morisio
Keyword(s):  
Social Media ◽  
Network Architecture ◽  
Diffusion Mechanism ◽  
Automated Classification ◽  
Fake News ◽  
Neural Network Architecture ◽  
User Classification ◽  
The Social ◽  
Network Topologies

In social media, users are spreading misinformation easily and without fact checking. In principle, they do not have a malicious intent, but their sharing leads to a socially dangerous diffusion mechanism. The motivations behind this behavior have been linked to a wide variety of social and personal outcomes, but these users are not easily identified. The existing solutions show how the analysis of linguistic signals in social media posts combined with the exploration of network topologies are effective in this field. These applications have some limitations such as focusing solely on the fake news shared and not understanding the typology of the user spreading them. In this paper, we propose a computational approach to extract features from the social media posts of these users to recognize who is a fake news spreader for a given topic. Thanks to the CoAID dataset, we start the analysis with 300 K users engaged on an online micro-blogging platform; then, we enriched the dataset by extending it to a collection of more than 1 M share actions and their associated posts on the platform. The proposed approach processes a batch of Twitter posts authored by users of the CoAID dataset and turns them into a high-dimensional matrix of features, which are then exploited by a deep neural network architecture based on transformers to perform user classification. We prove the effectiveness of our work by comparing the precision, recall, and f1 score of our model with different configurations and with a baseline classifier. We obtained an f1 score of 0.8076, obtaining an improvement from the state-of-the-art by 4%.

scholarly journals Social media and sentiment in bioenergy consultation

2016 ◽  
Vol 10 (1) ◽  
pp. 87-98 ◽  
Author(s):  
Victoria Uren ◽  
Daniel Wright ◽  
James Scott ◽  
Yulan He ◽  
Hassan Saif
Keyword(s):  
Social Media ◽  
New Media ◽  
Sentiment Analysis ◽  
Opinion Mining ◽  
Public Consultation ◽  
Short Paper ◽  
Consultation Process ◽  
Content Type ◽  
The Public ◽  
The Uk

Purpose – This paper aims to address the following challenge: the push to widen participation in public consultation suggests social media as an additional mechanism through which to engage the public. Bioenergy companies need to build their capacity to communicate in these new media and to monitor the attitudes of the public and opposition organizations towards energy development projects. Design/methodology/approach – This short paper outlines the planning issues bioenergy developments face and the main methods of communication used in the public consultation process in the UK. The potential role of social media in communication with stakeholders is identified. The capacity of sentiment analysis to mine opinions from social media is summarised and illustrated using a sample of tweets containing the term “bioenergy”. Findings – Social media have the potential to improve information flows between stakeholders and developers. Sentiment analysis is a viable methodology, which bioenergy companies should be using to measure public opinion in the consultation process. Preliminary analysis shows promising results. Research limitations/implications – Analysis is preliminary and based on a small dataset. It is intended only to illustrate the potential of sentiment analysis and not to draw general conclusions about the bioenergy sector. Social implications – Social media have the potential to open access to the consultation process and help bioenergy companies to make use of waste for energy developments. Originality/value – Opinion mining, though established in marketing and political analysis, is not yet systematically applied as a planning consultation tool. This is a missed opportunity.

The Effects of Different Kernels in SVM Sentiment Analysis on Mass Social Distancing

2020 ◽  
Vol 9 (2) ◽  
pp. 161
Author(s):  
Komang Dhiyo Yonatha Wijaya ◽  
Anak Agung Istri Ngurah Eka Karyawati
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
Kernel Method ◽  
Idle Time ◽  
Linear Kernel ◽  
Social Distancing ◽  
The Social ◽  
Negative Sentiment ◽  
F Measure ◽  
Kernel Yield

During this pandemic, social media has become a major need as a means of communication. One of the social medias used is Twitter by using messages referred to as tweets. Indonesia currently undergoing mass social distancing. During this time most people use social media in order to spend their idle time However, sometimes, this result in negative sentiment that used to insult and aimed at an individual or group. To filter that kind of tweets, a sentiment analysis was performed with SVM and 3 different kernel method. Tweets are labelled into 3 classes of positive, neutral, and negative. The experiments are conducted to determine which kernel is better. From the sentiment analysis that has been performed, SVM linear kernel yield the best score Some experiments show that the precision of linear kernel is 57%, recall is 50%, and f-measure is 44%

Social Media Handbuch

2021 ◽  
Keyword(s):  
Social Media ◽  
Data Processing ◽  
Business Models ◽  
Practical Application ◽  
Strategy Model ◽  
The Social ◽  
Platform Economy

The Social Media Handbook provides guidance on long-term developments in the ever-changing social media sector and explains fundamental interrelationships in this field. It describes a strategy model for the development of one’s own solutions, summarises the theories, methods and models of leading authors and shows their practical application, while also highlighting current developments and dealing with the topic of data processing in social media. An examination of the platform economy with its economic functions facilitates the classification of business models in social media. The book also shows how platforms and their algorithms can influence our actions and shape our opinions. With contributions by Prof. Karin Bjerregaard Schlüter, Andrea Braun, Franziska Geue, Tobias Knopf, Markus Korbien, Prof. Dr. Daniel Michelis, Stefan Pfaff, Thanh H. Pham, Tom Reichstein, Prof. Dr. Anna Riedel, Michael Sarbacher, Prof. Dr. Dr. Thomas Schildhauer, Prof. Dr. Hendrik Send, Dr. Stefan Stumpp, Prof. Dr. Sebastian Volkmann, Jan-Benedikt Weber, Julia Weißhaupt, Norman Wiebach und Prof. Dr. Christian Wissing.

Sign in / Sign up

Export Citation Format

Share Document