Analysis and Design of CRM System for PT. Askrindo

Author(s):  
Ary Suryo Bimantoro ◽  
Riyanto Jayadi ◽  
Nilo Legowo
Author(s):  
Lorio Purnomo, Sfenrianto

There has been a lot of discussion regarding Customer Relationship Management (CRM) in recent years, where the CRM function to provide customer service in the culinary field has been widely applied by culinary business entrepreneurs. Restaurant XYZ, which started the culinary business in 2018, will design a CRM system to improve service to its customers, this is because it has not been optimal in the process of providing services to its customers. Before doing the design, an analysis phase is needed which is carried out using the Fishbone Method, this method is expected to help in analyzing the constraints and needs of the Restaurant XYZ in the best CRM design. The design using the Diagram Unified Modeling Language (UML) and User Centered Design (UCD) approach, is expected to create a CRM system as expected by the owner of Restaurant XYZ. The CRM that has been planned is expected to help the owner in providing services to Restaurant XYZ customers.


Author(s):  
Haris Setia Budi ◽  
Wednes Pujiasmoro ◽  
Herjandi Wijaya ◽  
Yuliyanti Yuliyanti

The purpose of research is to analyze the current marketing system at PT.Nordick Lift Truck in order to identify the existing problems faced by the company and to identify its weaknesses. Additionally, this research designs a web based Marketing system. The system has been designed to give facilitation for customer to get information abaut material of tutorial activity fast and efficient. The methodologies used are literature study, observation, interview, questionaire, analysis and design with 7-stages E-Marketing. It isconcluded that e-CRM system that has been designed supports information access easily and fast. The e-Marketing application consists of features such as Online Register, Contact us, Download, News, and Complaint. It is expected to help deliver and maintain customer satisfaction by building  a close relationship to the customers.


1996 ◽  
Vol 35 (01) ◽  
pp. 52-58 ◽  
Author(s):  
A. Mavromatis ◽  
N. Maglaveras ◽  
A. Tsikotis ◽  
G. Pangalos ◽  
V. Ambrosiadou ◽  
...  

AbstractAn object-oriented medical database management system is presented for a typical cardiologic center, facilitating epidemiological trials. Object-oriented analysis and design were used for the system design, offering advantages for the integrity and extendibility of medical information systems. The system was developed using object-oriented design and programming methodology, the C++ language and the Borland Paradox Relational Data Base Management System on an MS-Windows NT environment. Particular attention was paid to system compatibility, portability, the ease of use, and the suitable design of the patient record so as to support the decisions of medical personnel in cardiovascular centers. The system was designed to accept complex, heterogeneous, distributed data in various formats and from different kinds of examinations such as Holter, Doppler and electrocardiography.


KURVATEK ◽  
2018 ◽  
Vol 3 (1) ◽  
pp. 21-34
Author(s):  
Untung Wahyudi ◽  
Excelsior T P ◽  
Luthfi Wahyudi

PT. Putera Bara Mitra used open mining system for mining operation, Yet the completion of study on the end wall slope stability that  undertaken by geotechnical PT. Putera Bara Mitra in Northwest Pit and the occured a failure in the low wall on the 1st June 2012 led to the need for analysis and design the overall slope at the mine site. To analyze and design the overall slope, used value of the recommended minimum safety. The value was based on company for single slope SF ≥ 1.2 and SF ≥ 1.3 for overall slope. The calculation used Bichop method with the help of software slide v 5.0. Geometry improvements was done at the low slopes that originally single wall with a 30 m bench height and a slope 70° with SF = 0.781, into 4 levels with SF = 1.305. The analysis explained the factors that affect the stability of the low wall included the mining slope geometry, unfavorable drainase system, material stockpiles and seismicity factors. It was necessary to do prevention efforts to maintain the stability of the slope included the redesign to slope geometry, handling surface and subsurface water in a way to control slopes draining groundwater, vegetation stabilization using and monitoring slope using Total Station with Prism and Crackmeter to determine the movement of cracks visible on the surface. 


2007 ◽  
Author(s):  
N. E. Shanmugam ◽  
C. M. Wang
Keyword(s):  

Sign in / Sign up

Export Citation Format

Share Document