Multi-actor system design for collaborative management of service innovation networks

2010 ◽  
Author(s):  
Yan-hong Tang ◽  
Xin Miao ◽  
Bao Xi
Keyword(s):  
System Design ◽  
Service Innovation ◽  
Collaborative Management ◽  
Innovation Networks

Absorptive capacity and network orchestration in innovation communities – promoting service innovation

2014 ◽  
Vol 29 (2) ◽  
pp. 173-184 ◽  
Author(s):  
Satu Nätti ◽  
Pia Hurmelinna-Laukkanen ◽  
Wesley J. Johnston
Keyword(s):  
Absorptive Capacity ◽  
Service Innovation ◽  
Innovation Networks ◽  
Content Type ◽  
Distinctive Features ◽  
Loosely Coupled ◽  
Firm Competition ◽  
Study Approach ◽  
Traditional Sense

Purpose – The purpose of this study is to increase understanding of service innovation in networks. Especially the most loosely coupled forms of innovation networks, innovation communities, can be valuable in service innovation, but may not be manageable in the traditional sense. Rather, they may require orchestration characterized by discreet guidance that also accommodates the specific nature of services. Through informed orchestration, it is possible to deal with several contingencies, and influence the absorptive capacity at the network level to generate new service innovations. Design/methodology/approach – These issues are examined through literature review and a case study. Findings – The findings suggest that individual orchestration mechanisms may be more closely connected to certain contingencies than others, and that both orchestration mechanisms and contingency factors have a role in absorptive capacity development within service innovation networks. Research limitations/implications – While the case study approach limits the possibility to make wide generalizations, the in-depth insights provide valuable knowledge. Practical implications – There has been a shift from inter-firm competition towards competition between networks of organizations, increasing relevance of absorptive capacity at the network level. Originality/value – Despite the recent increase in service innovation literature, research on service innovation taking place in networks is scant. Knowledge on some aspects can be derived from more traditional notions on technological innovation, but both the distinctive features of services and central characteristics of innovation networks make it necessary to reconsider some of the established views. In particular, managing – or rather orchestrating – service innovation is still a challenging area.

scholarly journals Understandings of Social Innovation within the Danish Public Sector: A Literature Review

2021 ◽  
Vol 11 (2) ◽  
pp. 49
Author(s):  
Ada Scupola ◽  
Lars Fuglsang ◽  
Faiz Gallouj ◽  
Anne Vorre Hansen
Keyword(s):  
Civil Society ◽  
Public Sector ◽  
Public Service ◽  
Social Innovation ◽  
Service Innovation ◽  
Welfare States ◽  
Innovation Networks ◽  
Social Entrepreneurs ◽  
Dependent Relationship ◽  
Theoretical Perspectives

Social innovation is an emerging theme within innovation theory, and so is the concept of public service innovation networks for social innovation (PSINSIs). The purpose of this article is to explore how social innovation in Danish public services is conceptualised and enacted through the lenses of public service innovation networks for social innovation. To do this, a thorough integrative review of the literature dealing with the Danish context is conducted. The Danish context is interesting in order to investigate these network arrangements, firstly because they are not well understood in the context of the Nordic welfare states, which Denmark is part of, and then because municipalities and civil society have historically had a mutually dependent relationship in Denmark. The article highlights that social innovation is framed in several ways in the Danish public sector. In particular, the results show that the literature can be grouped according to four themes: (1) samskabelse (co-creation), (2) collaboration with civil society, (3) social entrepreneurs and social innovation and (4) public–private innovation partnerships. Moreover, the article presents and discusses a number of Danish empirical projects that may be understood through the lens of the PSINSI framework. Hence, the paper contributes with new theoretical perspectives, in addition to contributing to practice.

scholarly journals Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting

Mathematics ◽  
2021 ◽  
Vol 9 (11) ◽  
pp. 1270
Author(s):  
Alberto Peralta ◽  
Luis Rubalcaba
Keyword(s):  
Public Sector ◽  
Public Service ◽  
Structural Equation ◽  
Service Innovation ◽  
Original Data ◽  
Innovation Networks ◽  
The Public ◽  
Structural Variables ◽  
Set Up ◽  
Promising Line

Partial least squares structural equation modelling has proven very valuable to study the unexplored and complex public service innovation networks (PSINs) in the public sector, from a socio-economic stance. Web have modelled PSINs’ three structural variables—Social, Actors, and Functioning mode—using a sample of original data (n = 233). Our PSINs’ model confirms them as instruments that produce public service innovation—involving technological and nontechnological characteristics. Additionally, we set-up a novel and potentially fruitful methodology to study the intricate formation and impact of complex socio-economical structures that connect innovation and public services. Hence, our research supports a better and extended use of PSINs as a tool for policy and service co-design and co-implementation. And we open a promising line of studies involving multi-actor collaboration in the public sector.

Platform-based service innovation and system design: research opportunities

2018 ◽  
Vol 118 (5) ◽  
pp. 975-997 ◽  
Author(s):  
Wenhui Fu ◽  
Qiang Wang ◽  
Xiande Zhao
Keyword(s):  
System Design ◽  
Management Practices ◽  
Design Research ◽  
Emerging Market ◽  
Service Innovation ◽  
Content Type ◽  
Research Opportunities ◽  
Case Examples ◽  
Significant Research ◽  
Role Design

PurposeThe purpose of this paper is to explore research opportunities for service innovation and system design in network platforms by investigating representative case examples in an emerging market, China.Design/methodology/approachThe authors provide four case examples to illustrate the manner in which network platforms facilitate and lead to service innovation and effective system design. Then, the authors propose nine research directions that present significant research opportunities, and the authors make theoretical and methodological suggestions.FindingsThe results indicate that research opportunities exist mainly in three areas: ecosystem design and evolution, including role design, coherence and sustainability issues; leader–participant collaboration, including governance, co-opetition and innovation stimulation issues; and transformation of traditional industries, including process informatization, modularization and standardization issues.Originality/valueThis study extends the platform-related literature by showing new platform features represented by case evidence from emerging economies, and provides recommendations to guide and direct management practices and efforts in platform-based service innovation and system design.

scholarly journals Open Service Innovation in Smart Cities: A Framework for Exploring Innovation Networks in the Development of New City Services

2014 ◽  
Vol 11 ◽  
pp. 115-124 ◽  
Author(s):  
Luisa Errichiello ◽  
Alessandra Marasco
Keyword(s):  
Open Innovation ◽  
Smart Cities ◽  
Service Innovation ◽  
Innovation Networks ◽  
Relevant Issue ◽  
Structure And Dynamics ◽  
Open Service ◽  
Project Network ◽  
New City ◽  
Innovation Outcomes

The paper presents a multi-dimensional framework for exploring the drivers, structure and dynamics of public-private service innovation networks in the smart city context and their innovation outcomes at the project, network and city levels. The framework provides a conceptual contribution to the increasingly relevant issue of open innovation in smart cities by leveraging the interpretive potential of the open service innovation perspective, namely the concept of Public Private Innovation Networks in Services (ServPPINs), to advance the understanding of complex interactive structures and processes involved in the development of new services for smart users.

Platform-based service innovation and system design: a literature review

2018 ◽  
Vol 118 (5) ◽  
pp. 946-974 ◽  
Author(s):  
Wenhui Fu ◽  
Qiang Wang ◽  
Xiande Zhao
Keyword(s):  
System Design ◽  
Descriptive Analysis ◽  
Innovation System ◽  
Service Innovation ◽  
Research Topics ◽  
Related Factors ◽  
Quantitative Descriptive Analysis ◽  
Content Type ◽  
Research Perspectives ◽  
Common Framework

PurposeThe purpose of this paper is to systematically review the platform literature and synthesize the various topics of research into a common framework to reveal the relations between platform-based service innovation, system design and other platform-related factors.Design/methodology/approachA quantitative descriptive analysis led to an overview of the distribution of research focuses of the 187 sample articles identified by a well-established search strategy. A qualitative in-depth review was then used to clarify the detailed research topics and generate an overall conceptual model to link them, with a focus on platform-based service innovation and system design.FindingsIn total, 11 research topics of three research perspectives were identified and linked by a framework that accounts for the relationships between platform-based service innovation and system design and their influences on platform evolution. A small panel of industry experts validated the accuracy and utility of the proposed framework.Originality/valueThis paper provides an integrated framework for separately developed research perspectives and the topics investigated in the platform literature. Through the proposed framework, this paper helps to improve the knowledge on platform study and management, and lays a foundation for exploring the research opportunities in platform-based service innovation and system design.

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